The document discusses capacity planning, which is determining the production capacity needed by an organization to meet changing demands while meeting service level agreements. It outlines the overall capacity planning process, including identifying SLAs, analyzing current baseline capacity, forecasting future capacity needs, and adding capacity through lead, lag, or match strategies. The key steps discussed are identifying SLAs, analyzing current capacity, workload forecasting, performance modeling, and adding capacity as needed through a match strategy. Various capacity planning models and considerations are also mentioned.