Implementing a LMS
Common Mistakes People Make & How to Avoid Them

Presented By –

Manish Gupta
CEO, G-Cube
Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Agenda

•

Define Needs - Collaboratively

•

Core Aspects of a Successful Implementation

•

Common Mistakes People Make

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Define Needs - Collaboratively

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Define Needs Collaboratively

• Identify SPOCs From Different Departments
• Conduct Workshops
• Objective is to Capture –
• Trainings Conducted
• Current Processes/Workflows
• Pain Areas/Needs & Wants
• G-Cube Case Study – One of the large beverage
company vs. Large Automobile Company
Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Learning Management for Sales

LMS’s use in Sales Function –
• Tie up with CRM, assign relevant
trainings just before rep’s meetings
• Identify Trainings Gaps by analyzing
lead types and closure rates for
individual reps
• For Product Trainings

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Learning Management for Operations

LMS’s use in Operations • Project Teams can share
knowledge
• Improve Efficiency by JIT
Technical Trainings
• For Enhancing Safety

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Learning Management for Marketing

•
•

Key Account Engagement
End Customer Education

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Learning Management for HR

•
•
•
•
•

Deliver Competency Based
Trainings
Deliver Event Based Trainings
Automate Classroom Training
Function
Compliance
Budget & ROI Measurement

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Activity

Can you think of how
departments in your organization
besides HR can use a LMS?
- For Sales & Marketing
- For Operations
- For Supply Chain
- Other Functions

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Core Aspects of a Successful LMS
Implementation

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Custom Specs – Customized System
•
•
•
•

•

Collate Feature Requirements from your Workshops and create
custom RFP
Don’t fall in the trap of issuing big standard RFP’s
Select system which comes closest to your requirement and is
open to customization
Myth – Customizations are very costly. Most good LMSs would
require just some tweaks in their workflows or screens to match
your needs
Case Study – We implemented a LMS for $35,000 for a leading
beverage company for 1000 users, customization after complete
process was just $8k – less than 25% of license fees

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Involve IT

• Make IT your friend rather than a foe
• You would need assistance for various items,
such as –
–
–
–
–
–

Where to host the system
How to integrate with your other IT systems
Security of the LMS
Scalability of the LMS
Bandwidth requirements and availability

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Governance Board

• Involve Heads of different key departments in
Governance Board
• Tell them what’s in it for their respective
department
• Keep them regularly updated to remain
visible and to request support in case of
deviations
Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net

Energizing
Learners

Getting
Things Done

Measuring
Results

Governance Board
Adoption Strategy

Adoption of learning is function of some key
factors, which are –
• Existing learning culture within the
organization – Analyze & create
communication & learner motivation
strategy accordingly
• Communication about the initiative –
emails, posters, screen savers etc
• Learner Motivation – Understand learner
needs, design motivation program
Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Content Planning

• Plan for content readiness in parallel
to LMS implementation
• Make different departments owner of
their trainings/content
• Case Study – Organizations get so
engrossed in implementing LMS that
they loose sight of learning needs of
learners and end up putting generic
OTS content on the LMS, thus diluting
it’s impact
Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Future Readiness

World is fast moving towards mobile devices, self
driven and collaborative learning. Features your
LMS should have –
• Personalized Learning Plans

• Integration of Social Media Tools
• Mobile Device Compatibility

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Mistakes to Avoid

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
LMS Satisfaction Survey

Over 30% Organizations
Dissatisfied with their
LMSs

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Most Common Issues with LMS

• Usability – Access workflows and user
interfaces
• Reports – Administrator & Managers
• Search – Ability to find relevant information in
real time
• Integration – Ability to integrate with other IT
systems
Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Summary

1
Collaboratively define specifications of the LMS

2

3

Keep core aspects in mind – Custom
Specs, Involve IT, Governance Board,
Adoption Strategy, Content Planning,
Future Readiness

Keep in mind common issues faced with
LMSs – user interface, usability,
reporting facilities, and manager
dashboards.

Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net
Thank You
For Your Attention & Time
Manish Gupta
CEO, G-Cube
Twitter: manish.g3
Email: info@gc-solutions.net
Implementing a LMS : Common Mistakes
People Make & How to Avoid Them

www.gc-solutions.net

Implementing a lms : Implementation strategy and mistakes to avoid

  • 1.
    Implementing a LMS CommonMistakes People Make & How to Avoid Them Presented By – Manish Gupta CEO, G-Cube Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 2.
    Agenda • Define Needs -Collaboratively • Core Aspects of a Successful Implementation • Common Mistakes People Make Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 3.
    Define Needs -Collaboratively Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 4.
    Define Needs Collaboratively •Identify SPOCs From Different Departments • Conduct Workshops • Objective is to Capture – • Trainings Conducted • Current Processes/Workflows • Pain Areas/Needs & Wants • G-Cube Case Study – One of the large beverage company vs. Large Automobile Company Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 5.
    Learning Management forSales LMS’s use in Sales Function – • Tie up with CRM, assign relevant trainings just before rep’s meetings • Identify Trainings Gaps by analyzing lead types and closure rates for individual reps • For Product Trainings Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 6.
    Learning Management forOperations LMS’s use in Operations • Project Teams can share knowledge • Improve Efficiency by JIT Technical Trainings • For Enhancing Safety Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 7.
    Learning Management forMarketing • • Key Account Engagement End Customer Education Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 8.
    Learning Management forHR • • • • • Deliver Competency Based Trainings Deliver Event Based Trainings Automate Classroom Training Function Compliance Budget & ROI Measurement Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 9.
    Activity Can you thinkof how departments in your organization besides HR can use a LMS? - For Sales & Marketing - For Operations - For Supply Chain - Other Functions Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 10.
    Core Aspects ofa Successful LMS Implementation Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 11.
    Custom Specs –Customized System • • • • • Collate Feature Requirements from your Workshops and create custom RFP Don’t fall in the trap of issuing big standard RFP’s Select system which comes closest to your requirement and is open to customization Myth – Customizations are very costly. Most good LMSs would require just some tweaks in their workflows or screens to match your needs Case Study – We implemented a LMS for $35,000 for a leading beverage company for 1000 users, customization after complete process was just $8k – less than 25% of license fees Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 12.
    Involve IT • MakeIT your friend rather than a foe • You would need assistance for various items, such as – – – – – – Where to host the system How to integrate with your other IT systems Security of the LMS Scalability of the LMS Bandwidth requirements and availability Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 13.
    Governance Board • InvolveHeads of different key departments in Governance Board • Tell them what’s in it for their respective department • Keep them regularly updated to remain visible and to request support in case of deviations Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net Energizing Learners Getting Things Done Measuring Results Governance Board
  • 14.
    Adoption Strategy Adoption oflearning is function of some key factors, which are – • Existing learning culture within the organization – Analyze & create communication & learner motivation strategy accordingly • Communication about the initiative – emails, posters, screen savers etc • Learner Motivation – Understand learner needs, design motivation program Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 15.
    Content Planning • Planfor content readiness in parallel to LMS implementation • Make different departments owner of their trainings/content • Case Study – Organizations get so engrossed in implementing LMS that they loose sight of learning needs of learners and end up putting generic OTS content on the LMS, thus diluting it’s impact Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 16.
    Future Readiness World isfast moving towards mobile devices, self driven and collaborative learning. Features your LMS should have – • Personalized Learning Plans • Integration of Social Media Tools • Mobile Device Compatibility Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 17.
    Mistakes to Avoid Implementinga LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 18.
    LMS Satisfaction Survey Over30% Organizations Dissatisfied with their LMSs Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 19.
    Most Common Issueswith LMS • Usability – Access workflows and user interfaces • Reports – Administrator & Managers • Search – Ability to find relevant information in real time • Integration – Ability to integrate with other IT systems Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 20.
    Summary 1 Collaboratively define specificationsof the LMS 2 3 Keep core aspects in mind – Custom Specs, Involve IT, Governance Board, Adoption Strategy, Content Planning, Future Readiness Keep in mind common issues faced with LMSs – user interface, usability, reporting facilities, and manager dashboards. Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net
  • 21.
    Thank You For YourAttention & Time Manish Gupta CEO, G-Cube Twitter: manish.g3 Email: info@gc-solutions.net Implementing a LMS : Common Mistakes People Make & How to Avoid Them www.gc-solutions.net

Editor's Notes

  • #19 Source – eLearning Guild Research
  • #20 Source – Training Industry Inc’s Research