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Learn Better Work Better: How 21st Century Training Elevates Performance
The webinar presented by Alex Khurgin of Grovo discusses 21st century training strategies for enhancing employee performance amidst the rising costs of ineffective training, which can exceed $30 million annually per 1,000 employees. Key topics include the importance of modern, engaging, and effective learning programs that align with business goals and cater to the needs of a rapidly evolving workforce. Participants can access slides and recordings, with Q&A engagement available to reinforce learning outcomes.
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Similar to Learn Better Work Better: How 21st Century Training Elevates Performance
Learn Better Work Better: How 21st Century Training Elevates Performance
- 1. #CLOwebinar The presentation willbegin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
- 2. #CLOwebinar Speaker: Alex Khurgin Director of Learning Grovo Moderator: Lauren Dixon Associate Editor Chief Learning Officer magazine Learn Better Work Better: How 21st Century Training Elevates Performance
- 3. #CLOwebinar Tools You Can Use Audio Control – A dial in number will not be provided. – Adjust the volume by sliding the indicator in the Media Player box to the right. – Also check your computer’s volume for external speakers or headsets.
- 4. #CLOwebinar Tools You Can Use Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event EvaluationShare This Group Chat HRCI CLO Webinars
- 5. #CLOwebinar Tools You Can Use Q&A and Live Group Chat – Enter your first name and initial and join the live discussion with other webinar attendees – Enter technical or content- related questions into the Q&A box – Type your question in the space at the bottom. – Click “Submit.” Q&A Group Chat
- 6. #CLOwebinar Tools You Can Use Twitter - Click “Post” in the Twitter widget. #CLOwebinar @CLOmedia
- 7. #CLOwebinar 1. May I receive a copy of the slides? YES! Click on the resource list located on the top left portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI certified? YES! The HRCI certification code will appear in the box to the right of the slides after the required watch-time has elapsed. Frequently Asked Ques6ons
- 8. #CLOwebinar Lauren Dixon Associate Editor Chief Learning Officer magazine Learn Be9er Work Be9er: How 21st Century Training Elevates Performance
- 9. #CLOwebinar Alex Khurgin Director,of Learning Grovo Learn Be9er Work Be9er: How 21st Century Training Elevates Performance
- 10. Learn Better, WorkBetter: How 21st Century Training Elevates Performance
- 11. What modern organizations mustdo to educate, align, and inspire their people. 11 In this webinar we’ll cover: ✓ Why the rising cost of ineffective training has become a crisis ✓ How to address it with a 21st century approach ✓ How to implement an effective, future-proof learning program at your company
- 12. 12 How much doyou think ineffective training costs a business per year, per 1,000 employees? A) $300-500K B) $3-5 million C) $10-15 million D) $30+ million Quiz:
- 13. We’re pouring billionsinto L&D 13 1. McKinsey: The social economy: Unlocking value and productivity through social technologies – based on $50k average annual salary 2. Gallup, State of the American Workplace (link) 3. Center for American Progress, There Are Significant Business Costs to Replacing Employees (link) …but there’s a hole in the bucket. $10M from skills gaps1! $1.5M from employee turnover3! ! $2M from disengaged employees2! ! Total loss: $13.5 million per year per 1,000 employees !
- 14. The bucket holeis about to get bigger. 14 59% of millennials say the presence of state-of-the-art training is important in deciding if they want to take a job.2 Millennials will comprise 46% of the workforce in 5 years.1 1. The Deloitte Millennial Survey 2014: Big Demands and High Expectations 2. PWC report: "Millennials At Work Reshaping the Workplace"
- 15. Today’s training isunsuitable for the 21st century 15 90% of new skills are lost ! within one year! 9in 10don’t feel fully proficient with technology! ! 15% of what’s learned is successfully applied! ! 1. Kochan, Thomas, "Who can fix the middle-skills gap?," Harvard Business Review, 2012 2. 2 Brinkerhoff, R. O., Apking, A. M; “High impact learning: Strategies for leveraging business results from training” 2001 3. 3 The Harris Poll: The Digital Skills Gap, Harris Interactive Inc., (May 14, 2014)
- 16. Training hasn’t keptup 16 • Platforms abound, including outdated ones • Content is fragmented • Technology evolves too quickly • ROI isn’t just unknown, it’s feared 1. Deloitte, Global Human Capital Trends 2014 report Training managers want help • A skills half-life of 2.5 years1 • Learners demand a consumer look and feel • They’re distracted, lack attention for long training • Training leads to little or no retention, application Learners want inspiration
- 17. 17 How can wecreate a learning program that meets the challenges of training 21st century workers? Answer in chat
- 18. By creating newopportunities 18 • Users are distracted • Rapid tech evolution • Companies and learners have different motivations • Info overload – hard to process or apply • Use of technology is personal and unique Challenges with new tech: • Short, focused content • Continuous learning • Formal and informal learning part of same system • Learning that comes to the right place at the right time • On-demand, personalized, affective learning New opportunities
- 19. We need tocombine these new opportunities with proven strategies. 19
- 20. Keep the good,ditch the outdated 20 • Static, long-form training that does not engage • Slow creation cycle for slow- moving technology • One size fits all • Designated learning spaces and times What didn’t work: • A formal, strategic approach that is aligned with company goals • Getting learners emotionally invested in content • Realistic practice • Performance-focused Timeless:
- 21. Proven Strategies 21 • Formal • Aligned • Engaging • Realistic • Performance-focused Digital Opportunitiesmeet! • Bite-size • Continuous • Formal/Informal • Just in time • On-demand
- 22. What a 21stcentury training program looks like 22 1) Microlearning 2) Learning as Utility 3) Aligned and All In 4) Holistic and Realistic 5) Affective Before Effective
- 23. Microlearning 23 1. Sebastian Bailey,Ph.D., Mindgym, Bite-size is the right size Bite-size, strategically bucketed lessons that are easy to consume and retain Yields an average of 4 to 5 learned items per series1
- 24. Make it autility 24 Frictionless, 24/7 access makes learning continuous and habitual Unrestrained learners complete an average of 50% more lessons than assigned on Grovo
- 25. Aligned and AllIn 25 An effective learning program must serve business strategy and personal goals. Zero margin of error with: Cyber-security! Social media! Social engineering!
- 26. Realistic and holistic 26 • Scenarios, simulations, projects, etc. • Replace content with context • Give learners wisdom, not just knowledge Learning needs to be reinforced with practice that is both realistic and holistic.
- 27. Affective Before Effective 27 Engagementaccounts for roughly 40% of observed performance improvements.1 1. Corporate Leadership Council “Driving Performance and Retention Through Employee Engagement” Affective learning makes an emotional connection with learners’ feelings and attitudes. Once this connection is made, learning becomes more effective.!
- 28. What’s your favorite methodof checking that your training is working? 28 Answer in chat
- 29. Check your L&Dprogram’s effectiveness 29 *Model by Conrad Go@redson & Bob Mosher New 5 Moments of Learning* More Apply Solve Change
- 30. What are yourbiggest takeaways from the webinar? 30 Answer in chat Before we continue:
- 31. Conclusion: By creating trainingto meet 21st century realities, you are preparing your employees to learn better, work better, and embrace continuous, performance- based learning 31
- 32. 32 How many timesdid I say the word “bucket” in this webinar?
- 33.
- 34. Thank You! 34 Alex Khurgin Directorof Learning, Grovo alex@grovo.com Connect: Grovo.com/organizations contact@grovo.com 212.924.2579 Learn more:
- 35. #CLOwebinar Please complete the webinar evaluation.
- 36. #CLOwebinar Join our next Webinar! Extended Learning: The Importance of Engaging Your Extended Enterprise Ecosystem Tuesday, May 5, 2015 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Talent Management Webinars at www.clomedia.com/webinars OR click the icon on the widget bar!