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How to Virtualize Your Training 7 Tips and Tricks
The document provides a webinar overview on how to effectively virtualize training with seven key practices that can enhance employee engagement, retention, and learning outcomes. It highlights the cost benefits of virtual training, successful case studies, and actionable tips for implementing virtual learning environments. Participants can interact through Q&A and group chats, and access webinar resources afterwards.
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How to Virtualize Your Training 7 Tips and Tricks
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- 7. How to Virtualize Your Training 7 Tips & Tricks Tom Masotto Vice President Virtual Learning Strategies
- 8. 8 | ©2015ON24, Inc. Why Virtualize Your Training Programs? Significantly Lower Training Costs Improve Employee Engagement Increase New Hire Reten?on
- 9. 9 | ©2015ON24, Inc. Train your global employees at a significantly lower cost • On average, 90% reduc?on in costs (compared to in-‐person) using virtual learning environments1 • Sodexo saved $307 per employee moving from facilitator-‐led classes to virtual learning ($1.4M in savings)2 • PwC saved $3,127 per employee moving from in-‐person training to a virtual conference (over $1M in savings)3 Significantly Lower Training Costs 1. ON24 Surveys 2. Improve Quality of Life with Virtual Learning 3. PwC Takes Employee Development to a Virtual Level
- 10. 10 | ©2015ON24, Inc. Provide a more engaging training experience • 70% of employees believe that a virtual format is more effec?ve than in-‐person training1 • Social tools can significantly improve the employee training experience2 • Organiza?ons with gamifica?on in place have improved employee engagement by 48%3 Improve Employee Engagement 1. ON24 Surveys 2. Social Tools Can Improve Employee Onboarding 3. Onboarding 2013 – A New Look at New Hires
- 11. 11 | ©2015ON24, Inc. Improve new hire sa0sfac0on and reten0on • New employees are 69% more likely to stay longer than three years if they experience well-‐structured onboarding1 • Organiza?ons with gamifica?on decreased turnover rates by 36%2 • Comprehensive onboarding can posi?vely affect a`ri?on and a`ri?on mix, yielding a 59% reduc?on in regre`able turnover3 Increase New Hire Reten?on 1. Social Tools Can Improve Employee Onboarding 2. Onboarding 2013 – A New Look at New Hires 3. Overview of Onboarding Elements to Derive the Onboarding Margin
- 12. 12 | ©2015ON24, Inc. What training programs are you responsible for? A. New hire onboarding B. Sales enablement C. Channel / dealer / partner training D. Leadership development E. Con?nuing professional educa?on (CPE/CLE) F. General employee training Poll (select all that apply)
- 13. 13 | ©2015ON24, Inc. 1. Use webinars for engaging global communica?on 2. Eliminate the LMS as the “face” of learning 3. Make social learning easy 4. Deliver learning paths at scale 5. Encourage your employees to play games 6. Deliver sales training year-‐round 7. Elevate the new hire onboarding experience 7 Ways to Virtualize Your Training
- 14. 14 | ©2015ON24, Inc. Best Prac0ce #1 Use webinars for engaging global communica?on
- 15. 15 | ©2015ON24, Inc. Extend global reach for “all hands” webcasts
- 16. 16 | ©2015ON24, Inc. Eliminate scheduling issues with “simulated live” webcasts
- 17. 17 | ©2015ON24, Inc. Increase engagement with “personalized” experience
- 18. 18 | ©2015ON24, Inc. Increase engagement with social media Social networking is best known by the social websites: Facebook, Twi`er, and LinkedIn
- 19. 19 | ©2015ON24, Inc. Increase engagement with idea storming Idea storming enables the gathering and priori?za?on of ideas and comments contributed by employees
- 20. 20 | ©2015ON24, Inc. Make webcasts available on all devices
- 21. 21 | ©2015ON24, Inc. Best Prac0ce #2 Eliminate the LMS as the “face” of learning
- 22. 22 | ©2015ON24, Inc. • Our LMS looks sta?c and ugly • Our LMS is confusing for users to navigate • Our LMS doesn’t invi?ngly display course ?tles and demos • Our LMS does not have a mobile app (nor is it op?mized for mobile) LMS Usability is Significant Challenge Source: “12 Common Complaints about Learning Management Systems”, Allison Bickford. Four of the Top 12 LMS complaints relate to “Usability”
- 23. 23 | ©2015ON24, Inc. Enhancing the Learning Experience Administra0on and Repor0ng Content Crea0on Learner Experience Exis0ng LMS PlaRorms Course / Test Authoring Tools Virtual Learning Environments (VLEs)
- 24. 24 | ©2015ON24, Inc. VLEs: More engaging user experiences
- 25. 25 | ©2015ON24, Inc. VLEs: More interac?vity op?ons
- 26. 26 | ©2015ON24, Inc. VLEs: Easier to navigate / find courses
- 27. 27 | ©2015ON24, Inc. VLEs: More social media & discussion op?ons
- 28. 28 | ©2015ON24, Inc. VLEs: Easier to include language preferences
- 29. 29 | ©2015ON24, Inc. VLEs: Op?mized for all devices
- 30. 30 | ©2015ON24, Inc. Best Prac0ce #3 Make Social Learning Easy
- 31. 31 | ©2015ON24, Inc. “With the rise of social media, it’s almost inevitable that the ‘20%’ will become more important as a channel for learning.” Social Learning Growing in Influence Source: Charles Jennings, Former CLO of Reuters, 2014.
- 32. 32 | ©2015ON24, Inc. Make it easy for experts to contribute Webcam scheduled discussions allow coaches, mentors and experts to share perspec?ves and answer ques?ons
- 33. 33 | ©2015ON24, Inc. Make it easy to locate coaches and mentors
- 34. 34 | ©2015ON24, Inc. Make it easy to locate coaches and mentors An exper?se directory is a searchable list that includes employees’ areas of professional exper?se
- 35. 35 | ©2015ON24, Inc. Allow informa?on sharing at all ?mes
- 36. 36 | ©2015ON24, Inc. Make it easy for like-‐interests to find each other Virtual breakout rooms provide secure loca?ons for cohorts to network, interact, share informa?on, and jointly work on projects.
- 37. 37 | ©2015ON24, Inc. Best Prac0ce #4 Deliver learning paths at scale
- 38. 38 | ©2015ON24, Inc. Learning paths, if designed to meet the needs and goals of your employees, enable the opportunity for career-‐long talent development. Adding “virtual” allows learning paths to include both informal and formal learning – and be delivered at scale. Opportunity provided by “Virtual Learning Paths”
- 39. 39 | ©2015ON24, Inc. Role-‐Based Virtual Learning Paths
- 40. 40 | ©2015ON24, Inc. Role-‐Based: “New Hire” Learning Path
- 41. 41 | ©2015ON24, Inc. Role-‐Based: “Manager” Learning Path
- 42. 42 | ©2015ON24, Inc. Role-‐Based: “Execu?ve” Learning Path
- 43. 43 | ©2015ON24, Inc. Content-‐Based Learning Paths
- 44. 44 | ©2015ON24, Inc. Best Prac0ce #5 Encourage Your Employees to Play Games
- 45. 45 | ©2015ON24, Inc. Organiza?ons with gamifica?on in place improved employee engagement by 48%* * Source: Onboarding – A New Look at New Hires The Value of Gamifica?on
- 46. 46 | ©2015ON24, Inc. Associate points with learning ac?vi?es Contests can be used to bring learners into virtual environments, drive specific ac?vi?es, and encourage networking.
- 47. 47 | ©2015ON24, Inc. Mo?vate using giveaways or compe??ons
- 48. 48 | ©2015ON24, Inc. Foster peer mo?va?on with team-‐based compe??ons
- 49. 49 | ©2015ON24, Inc. Engage learners with game boards
- 50. 50 | ©2015ON24, Inc. Use scavenger hunts to deliver guided training
- 51. 51 | ©2015ON24, Inc. Best Prac0ce #6 Deliver your sales training year-‐round
- 52. 52 | ©2015ON24, Inc. Informa?on Reten?on On average, learners forget 70% of what we teach within 24 hours of the training experience1 1. Brain Science: Overcoming the Forgerng Curve, April 2014.
- 53. 53 | ©2015ON24, Inc. Informa?on Reten?on With a virtual learning environment, periodic booster training events can be easily delivered allowing the learner to retain and leverage more informa?on over ?me.
- 54. 54 | ©2015ON24, Inc. Case Study Sodexo Virtual Symposium Sales Leadership Training
- 55. 55 | ©2015ON24, Inc. “Working with ON24, Sodexo has created a robust virtual training program. The ON24 Virtual Learning Environment is an innova,ve training and educa,onal delivery system that drives engagement and posi,ve learning outcomes, consistently and cost-‐effec?vely.” Senior Director Talent Management and Development Sodexo Sodexo – Virtual Sales Leadership Training
- 56. 56 | ©2015ON24, Inc. Virtual Symposium Lobby
- 57. 57 | ©2015ON24, Inc. Expo Center
- 58. 58 | ©2015ON24, Inc. “Fundamentals” Training Room
- 59. 59 | ©2015ON24, Inc. Awards & Recogni?on Center
- 60. 60 | ©2015ON24, Inc. • Sodexo’s virtual environment delivers a blended training experience by combining live virtual classrooms with engaging self-‐paced training. • A`endance and par?cipa?on in live sales leadership training sessions increased from 50% to 90%. • Sales training is now available year-‐round, rather than simply a once-‐a-‐year event • 70% of employees say that they learn new skills from the materials in the virtual environment • With ON24, Sodexo is able to more effec?vely train 4,500 sales leaders, while saving $1.4 million in training costs each year The Sodexo Virtual Symposium Impact
- 61. 61 | ©2015ON24, Inc. Best Prac0ce #7 Elevate Your New Hire Onboarding Experience
- 62. 62 | ©2015ON24, Inc. With a 90-‐day formal onboarding program, new employees’ 0me to produc0vity can be reduced by 58%* * Case Study: Accelera?ng New Employee Produc?vity The Onboarding Opportunity
- 63. 63 | ©2015ON24, Inc. Case Study Marrio` Voyage Virtual Onboarding Environment
- 64. 64 | ©2015ON24, Inc. “We give new college hires a virtual plaRorm that helps accelerate their career development and progression, increases overall reten?on of future leaders, and sets them up for success at Marrio9.” Vice President Global Talent Acquisi?on Services Marrio` Interna?onal Marrio` Voyage: 12-‐Month Virtual Onboarding Program
- 65. 65 | ©2015ON24, Inc. New Hire Lobby (US/Canada)
- 66. 66 | ©2015ON24, Inc. New Hire Lobby (China)
- 67. 67 | ©2015ON24, Inc. Global Training Center
- 68. 68 | ©2015ON24, Inc. New Hire Networking Cafe
- 69. 69 | ©2015ON24, Inc. The Culture Hub
- 70. 70 | ©2015ON24, Inc. • Over 900 Voyagers have joined the program from 37 countries and 99% have been placed into roles aser gradua?on. • The virtual environment provides a globally consistent and enriching experience for Marrio`’s next genera?on of leaders. • Its dis?nc?ve design has posi0oned the company as a global leader among university students and post-‐collegiate talent. • It is exactly the type of highly technical, innova0ve and experien0al learning that Millennials have been asking for. • Marrio` now receives more than 20,000 applica0ons for the Voyage program each year. The Marrio` Voyage Impact
- 71. 71 | ©2015ON24, Inc. Would you like to learn more about how your peers are using virtual learning environments and the benefits they are achieving? A. Yes B. No Poll (select one)
- 72.
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