2. Nonverbal
communication:
● Nonverbal communication is the transfer of
information through body language, facial
expressions, gestures, created space and more
● smiling when you meet someone conveys
friendliness, acceptance and openness.
3. Importance: ● Expressing emotions effectively
● Adding depth and context to verbal messages
● Building trust and relationships through positive
nonverbal cues
4. Types: ● There are several types of nonverbal
communications you should be aware of, including:
5. 1. Body language: ● Body language is the way someone positions their
body depending on the situation, the environment
and how they are feeling.
● The manner in which you move your body parts
communicates various messages.
6. 2. Movement:
● The way you move your arms and legs such as
walking quickly or slowly, standing, sitting or
fidgeting, can all convey different messages to
onlookers.
7. 3. Posture:
● The way you sit or stand can also communicate your
comfort level, professionalism and general
disposition towards a person or conversation.
8. 4. Gestures:
● While gestures vary widely across communities, they
are generally used both intentionally and
unintentionally to convey information to others.
9. 5. Space:
● Creating or closing distance between yourself and
the people around you can also convey messages
about your comfort level, the importance of the
conversation, your desire to support or connect with
others and more.
10. 6. Paralanguage:
● Paralanguage includes the non-language elements of
speech, such as your talking speed, pitch, intonation,
volume and more.
11. 7. Facial
expressions:
● One of the most common forms of nonverbal
communication is facial expressions. Using the
eyebrows, mouth, eyes and facial muscles to convey
emotion or information can be very effective.
12. 8. Eye contact:
● Strategically using eye content (or lack of eye
contact) is an extremely effective way to
communicate your attention and interest.
13. 9. Touch:
● People often use touch to show support or comfort in
communication, but it's important to be mindful and
get consent. Avoid using it to express negative
feelings like anger or frustration.
14. Ways to improve:
● There are several ways to improve nonverbal
communication, Here are 6 of them.
15. 1. Eye Contact:
● Maintain eye contact by looking at the person's face
while they speak and continuing it during your reply,
but avoid staring.
● When addressing a group, briefly make eye contact
with everyone to avoid singling out individuals.
16. 2. Body Language:
● Be mindful of your body language, as it plays a
crucial role in communication.
● Maintain good posture by standing or sitting up
straight, facing your audience attentively.
● Use hand gestures judiciously to emphasize points,
but avoid nervous habits like crossing arms, picking
nails, or fidgeting.
17. 3. Facial
expressions:
● Notice the significance of nods, smiles, or frowns in
conveying information during interactions.
● Be conscious of your own facial expressions;
practice maintaining an open gaze and a relaxed
smile in front of a mirror.
18. 4. Voice:
● Pay attention to your tone when speaking, as it can
effectively amplify your message and impact others.
● Match your tone with your emotions; enthusiasm and
passion encourage engagement from your audience.
● Avoid a monotonous tone by varying your speed,
ensuring clear articulation, and steering clear of
speaking too fast or too slow.
19. 5. Pay Attention:
● Pay attention to these discrepancies and investigate
further to understand potential problems and offer
support.
● Being attuned to both words and non-verbal signals
allows for a more comprehensive understanding of
others' feelings and concerns in a team setting.
20. 5. Doubt? Ask: ● When unsure about someone's non-verbal cues, seek
clarification to avoid misjudgments.
● Asking for clarification not only prevents
misunderstandings but also provides an opportunity
to gain a deeper understanding of the person's true
message and intent.
21. Conclusion:
● Mastering nonverbal
communication is crucial for
effective interpersonal
relationships.
● Understanding body language,
gestures, and other nonverbal
cues enables accurate message
conveyance.
● Proficiency in nonverbal
communication fosters
meaningful connections in both
personal and professional