1. Bethany Ann Trevino
•1801 Wells Branch Pkwy #1827 Austin, TX 78728 • (512) 483-4673 •
•Bethany.Hoffman2@gmail.com•
Objective
My goal is to utilize my skills that I have acquired throughout my banking career. I have worked hard to
advance in the financial industry; starting as a Personal Banker Level One and making my way to being both a
Branch Supervisor and Branch Mentor. I strive for excellence, consistency, maintaining a professional mindset
and always working hard to reach any goal/task given to me.
First Convenience Bank (Branch Supervisor and Branch Mentor)
Georgetown/Round Rock, TX
February 17th
, 2014- November 24th,2015
• Followed Federal Banking Regulations; BSA, CIP, Reg. DD, Reg. D, Reg. E, Reg. CC
• Consistently reached and exceeded monthly sales and Direct Deposit goals
• Demonstrated consistent Operational Skills
• Attended multiple classes offered to enhance knowledge of services and products bank has to offer
• Excellent money handling skills (consistently balanced at zero)
• Efficiently complete and process transactions; Examples of Services Provided: Deposits, Withdrawals,
Cashier’s Checks, Money Orders, Western Union Wire and Cash Advance
• Establishing and Maintaining Positive Customer Relationships
• Assumed the role of Financial Advisor and Personal Banker with each customer: opened account,
developed relationship, personally completed transactions and offered products/services to assist each
individual customer.
• Trained new employees on proper procedures and company policy
• Daily Month to Date updates to keep up with monthly goals
• Created challenges and brought new innovative ways to improve team building and motivation
Skill Highlights
• “Super Seller”- consistently reach and exceed monthly sales goals
• Recognized as a Top Money Maker in quarterly district meetings
• Achieved a score of 95% on Secret Shop Evaluation (Excellent rating)
• Strong Work Ethic
• Enthusiastic Learner
• Consistency
• Demonstrates Leadership
• Relationship Building
• Operation Skills
• Multi-Tasking
• Excellent Note Taking Skills
• Customer Service/ People Skills
• Excellent Organizational Skills
• Winner of multiple company challenges

2. • Winner of multiple awards
• Great Computer Skills: 70 WPM, Microsoft Word, PowerPoint, etc..
• Volunteer Experience with Special Needs/ Handicapped Students
Banking Accomplishments
• Product Survivor Award- March 2014- Awarded for outsmarting, outlasting, outworking and outshining
all others in Product Survivor training class
• Rookie of the Force Award- March 2014
• Excellence Award- April 2014
• Sales Champion Award- August 2014
• Employee of the Month Award- October 2014
• Fire & Ice Award- Final Quarter of 2014- Awarded for recognition of outstanding achievement for Fiery
Hot Sales & Icy Cool Operations (only awarded to a select few who qualify)
• Operational Excellence Award- January 2015
• Operational Excellence Award- February 2015
• Fire & Ice Award- 1st Quarter of 2015
• Operational Excellence Award- March 2015
• Sales Champion Award- March 2015
• Employee of the Month Award- March 2015
• SIRIUS Award for Monstarz District- April 2015- Awarded for recognition of being the brightest star in
the branch and drawing energy from everyday operations (only awarded to the most operational
compliant full time employee in each district)
• Employee of the Month Award- April 2015
• Top Direct Deposit Performer- April 2015
• Sales Champion Award- May 2015
• Top Direct Deposit Performer- May 2015
• Super Seller Award- 2nd Quarter of 2015- Awarded for recognition of being the Top Seller of the
Georgetown branch
• Branch Mentor Certificate of Achievement- June 2015
• Excellence Award- July 2015
• Operational Excellence Award- July 2015
• Direct Deposit Production Award- July 2015
• 115% Honor Roll Award- July 2015
• Operational Excellence Award- July 2015
• Employee of the Month Award- August 2015
• 115% Honor Roll Award- August 2015
• Direct Deposit Production Award- August 2015
• Operational Excellence Award- September 2015
• Direct Deposit Production Award- September 2015
• Excellence Award- September 2015
• Fire & Ice Award- 3rd Quarter of 2015
• Sales Excellence Award- October 2015
• Super Seller Award- 3rd Quarter of 2015- Awarded for recognition of being the Top Seller of the Palm
Valley Branch
• SIRIUS Award for Monstarz District- November 2015
EDUCATION and REFERENCES
Georgetown High School (Class of 2008)
Georgetown, TX, USA
HS Diploma

3. Austin Community College
Austin, TX, USA
Pre-Med
Virginia College
Austin, TX, USA
Surgical Technology
Texas State Technical College
Harlingen, TX, USA
Surgical Technology
PROFESSIONAL REFERENCES:
Luis Ortiz- (512) 749-5763
First Convenience Bank Branch Manager (Palm Valley Branch)
Sean Cochrane- (512) 820-2156
First National Bank of Texas/ First Convenience Bank Teaching & Development Trainer
Viktoria Brooks- (940) 229-2362
First Convenience Bank Branch Manager (Georgetown Branch)
Nickolas Martin- (361) 563-1428
First Convenience Bank District Manager (Monstarz District)
Aileen Reyna- (512) 203-4008
First Convenience Bank Assistant Branch Manager (Georgetown Branch)
Evette Rodriguez- (512) 639-0728
First Convenience Bank Branch Manager (Taylor Branch)
Amy Casillas- (512) 635-9313
Former First Convenience Bank Assistant Branch Manager
Wysonda Finch- (512) 876-9380
School Nurse- Georgetown ISD