1. Adrienne Gent
14245 110th Avenue NE ~ Kirkland WA 98034
415.425.2314 agent79@me.com
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Summary of Qualifications
Driven, analytical, customer-focused professional, with certification in Human Resource Manage-
ment. Strengths include working in a team, building rapport with clients, and strong attention to
detail. Seeking a position in Human Resources with a company that values ethics and positive cul-
ture. Member SHRM, Phi Theta Kappa.
Relevant Coursework
Lake Washington Institute ofTechnology- Kirkland, WA
Human Resource Management Certificate of Completion GPA 3.8
• HR Ethics and Diversity
• Employee Benefits and Risk Management
• Total Rewards (Compensation)
• Staffing: Recruitment, Selection, and Placement
• Employee and Labor Relations
• Training, Workforce Planning, Performance and Talent Management
• HRIS and Measuring HR Outcomes
• Employment Law I
• Employment Law II
• Global HR Mergers and Acquisitions
• Strategic HR Management and Organizational Strategy
Professional Experience
Business Development
• Gained more NEW accounts per month than any other Sales Rep.
• Prospecting resulted in adding over 400 new prospects into territory database.
• Became a trusted and valuable resource to my prospects in a short period of time.
Territory Management
• Maintained and grew a territory responsible for $10,000,000.00 annually.
• Acquired more NEW customer contracts than anyone in my unit.
• Signed largest prospect in territory up for highest-level contract.
• Conducted more customer visits/appointments than anyone in my unit.
Account Representation
• Prospected heavily and developed territory to bring in profitable business for the company.
• 20-35 cold calls made per day.
• Assisted customers in printer fleet management and implemented new solutions.

2. Work History
HART HEALTH January 2008- September 2008
Business Development Representative
PHILIP MORRIS, USA July 2006- August 2007
Territory SalesManager
XEROX (Formerly Quality Business Systems) February 2005 – January 2006
Account Representative
Achievements
• Phi Theta Kappa Member, 2014-Present
• LWIT Honor Student, Dean’s List, 2014-2015
• NHRMA Business Case Competition Winner, April 2015
• 672% of Quota and Rookie of the Month, Quality Business Systems, March 2005
• 205 % of Quota and Sales Rep. of the Month, Quality Business Systems, January 2006
• RANKED IN TOP 5 of 28 Reps Consistently in Sales, Quality Business Systems
• 105% of Quota Fiscal Year, 2006, Quality Business Systems
Education
UNIVERSITY OF WASHINGTON Graduated June 2004
B.A. in Art History
LAKE WASHINGTON INSTITUTE OF TECHNOLOGY Graduated With Honors
Human Resource Management Certificate
Leadership/Volunteer Experience
San Francisco SPCA, Medical Center Volunteer 2010
Charity Through Youthful Living, Secretary 2007 – 2009
Make a Wish Foundation, Membership and Service 2005
DECA
Vice President 1997-1998
3rd Place for Public Relations Campaign, State Competition 1997
Historian 1996-1997
Habitat for Humanity, Membership and Service 1997 – 2004