1. Objective
Fast Pace Position as an Operational District Manager
Education
EASTERN MICHIGAN UNIVERSITY- YPSILANTI, MICHIGAN December 1990
Bachelor of Science
Major: Social Science
Minor: Business Administration
Awards
Highest Volume District Manager 2014
Highest Volume District with Promotional Sales 2014
Highest Volume Store – Midwest Region 2012
Business Experience
Kmart District Manager, Northeast Ohio September 2012 - Present
District Manager
• Proven ability to lead 60+ members of management and 1100+ Associates
• Motivate others to work together toward common objectives
• Instill pride in all levels of Associates
• Lead my team to achieve company goals
• Provide high quality service for customers and a commitment to meet customer expectations
Super-K-Center, Brooklyn, Ohio May 2001 – September 2012
Store Director
• Proven ability to lead 22 members of management and 500+ Associates
• Approach work with associate and customer in mind
• Respond to customers and Associate needs, questions and concerns in an accurate, effective
and timely manner
Kmart Locations Prior to May 2001 October 1991 – May 2001
• Store Director, New Philadelphia, Ohio #4954 February 1999 - May 2001
• Co-Store Director, Warren, Ohio #4939 March 1998 - February 1999
• Merchandise Manager, Brooklyn, Ohio #4966 November 1996 – March 1998
• Merchandise Manager, Morgantown, West Virginia #4963 October 1995 – November 1996
• Lead Operation Manager, Medina, Ohio #3786 June 1993 – October 1995
• Lead Operation Manager, Plymouth, Michigan Big K #4481 November 1992 – June 1993
• Assistant Operation Manager, Oak Park, Michigan #3730 January 1992 – November 1992
• Manager In Training, Lake Orion, Michigan Big K #3308 October 1991 – November 1992
Skills
Strong Interpersonal Skills
Proficient Teacher, Trainer and Developer of others for Corporate Initiatives
Certified – Training future Store Managers and Assistant Managers for 10+ years
** References Available Upon Request from Regional and District Managers
Largest Percent in Profit over Prior Year 2000
Store Director of the Year – Super K Center 2004
Over 100+ Customer Service Awards
Kraig V. Sterk
876 Sturbridge Drive
Medina, Ohio 44256
(330) 284-1221
KraigSterk@yahoo.com