Leigh L. Clinard has over 15 years of experience in banking, business consulting, and management. She currently works as a Business Sales Consultant for Wells Fargo, where she coaches bankers, sources business opportunities, and completes needs assessments for business customers. Previously, she held positions as a Branch Manager and Personal Banker at Wells Fargo, and has also worked as an Office Manager and Mortgage Consultant.

1. Leigh L. Clinard 336-848-2788
512 Hayworth Circle High Point, NC 27262 leighparkr@gmail.com
Summary:
Experienced and versatile Business Consultant and Branch Manager with extensive sales and banking
background. Adaptable and well disciplined with the ability to manage multiple tasks efficiently under pressure
while meeting deadlines. Excellent communication skills with a strong customer service and sales perspective.
Sales, leadership and organizational skills blend with strong interpersonal skills and a collaborative approach to
business needs.
EXPERIENCE
Business Sales Consultant, Wells Fargo
August 2014- Present
• Coaching and Partnering with retail bankers to source business opportunities
• Internal Networking with all Treasury and Wholesale banking partners
• Maintain and exceed all sales goals
• Modeling behaviors to existing and new employees
• Completing full business needs assessments for all business customers
• Analyzing business financial statements
• Preparing and executing formal presentations and proposals
• Platinum Club Award for top 30% in the entire country 2016
Branch Manager, Wells Fargo
August 2012-August 2014
• Responsible for the overall success for the store and team members
• Store expert in all areas and proficiency in the sales roadmap
• Model all behaviors to team members and coach to individual and team success.
• Support the Service Manager and give feedback, coaching, support and observe behaviors
• Maintain store budget and minimize expenditures and losses
• Effective staffing of all team members
• Partner with other areas of banking and maximize store profit through relationships with merchant services,
business banking, mortgage, and financial advisors
• Maintain store compliance at all times
• Meet and exceed all store sales and service goals
• S.A.F.E. registered
• Triad West Diversity Council Member
• First store manager at West Market to meet incentive payout for all team members during the quarter
• Consistent in meeting all three metrics of performance including sales, profit and checking
• Increased service scores and more consistent service performance overall since employment at location
• Platinum Club Award Winner, 2013, 2014, 2015
Personal Banker, Wells Fargo, High Point, NC
August 2011-August 2012
• Sell retail banking products and services to customers and prospects.
• Manage customer portfolio, servicing relationships and cross sell all products and services.
• Providing broad base of financial and credit services with the goals of acquiring 100% of customer business.
• Develop and maintain relationships with partners to maximize sales and achieve minimum sales goals.
• Complete profile analysis
• Outbound sales calls to increase product per customer ratio
• S.A.F.E. Registered
• Manage small business accounts and cross sell new business opportunities.

2. Teller, Wells Fargo, High Point, NC
October 2010-July 2011
• Maintain and balance a cash drawer.
• Processing customer transactions within established guidelines while maintaining 100% customer satisfaction.
• Identifying and making sales referrals, cross-sell bank services and products for Wells Fargo partners.
• Responsible for Safe deposit, Vault, ATM processing, bonds and coupons, foreign currency and night drop.
Office Manager, Floral Garden - Parklawn Memorial, High Point, NC & Winston Salem, NC
March 2002-July 2005 and March 2007- July 2009
• Managed administrative staff
• Performed daily quality control of contracts and interments.
• Prepared contracts for customers and contract refinancing.
• Handled accounts payable, including coding and submitting for payment.
• Handled accounts receivable including analyzing aged trial balance and bad debt write off
• Bank Reconciliation
• Monthly and quarterly reports and forecasts
• Hiring for administrative personnel
• Set up and maintenance of all new hire paperwork
• Corporate training for state and federal compliance with payroll and NC Do Not Call.
• Corporate training for state and federal compliance with OSHA and MSDS.
• Management training including human resources, recruiting and hiring, performance and goal
setting
• Problem solving and a wider array of cemetery and customer issues.
• Developing and maintaining perpetual inventory system for cemetery
• Payroll
• Handling all insurance claims, including billing, assignments and collections
Mortgage Consultant, Eastchester Mortgage, High Point, NC
April 2005-August 2007
• Leverage my sphere of influence, referrals, and cold leads for prospecting.
• Establish rapport with potential clients by learning their financial goals.
• Upon completion of application form, submit to vendors for pricing and terms.
• Act as liaison between client and processor to ensure funds are issued on time and expectations
are
met.
• Provide accessibility to client from start finish as well as follow up after the loan has closed to
maintain
relationship for future business transactions.
• Counseling clients on credit and how to increase their credit score, as well as maintain good credit
for
life.
• Licensed by North Carolina Banking Commission as a Mortgage Consultant
EDUCATION High Point University, High Point, NC
East Carolina University, Greenville, NC – currently enrolling in Online Degree program
SOCIAL INTERESTS
Diversity Council Member, Wells Fargo
Kappa Delta Alumni Council Board Member
Ladies Auxiliary, Elks Lodge 2015-Present

3. SKILLS Keyboarding, Adding machine, 10-key
Proficient in Microsoft Word, Excel, WordPerfect 10, Internet, Outlook, AS400, PowerPoint
Skilled in Access, PowerPoint, Lotus 1-2-3, Quicken, Quick Books, Adobe Illustrator 10
and Photoshop 7,