Kyle Wilkinson is seeking a new position utilizing his communication, leadership, and task management skills. He has over 5 years of customer service experience in various roles at McDonald's, Starbucks, Teleperformance, Wendy's, Applebee's, and eBay. He strives to better himself and those around him through passion and openness to feedback. He graduated from Entrada High School and has completed 24 credits towards his degree at the University of Utah.
Business accomplishments w j ryans 092316Julie L. Ryan
Professional Analysis and Overview: Management/Supervisor/Training and development of staff/ Project Management. Sales, Profits, Productivity, Results. Customer Service/Retention. Conflict Resolution. Detailed Implementation and satisfaction. Outgoing/easy-going, personable, Proactive employee. What can I do for your company? Let me help you.
* Excellent Oral/Written Communications
* Outdoor Adventurer/Foodie/Travel/Photography/Culinary and Cuisine Connoisseur
Business accomplishments w j ryans 092316Julie L. Ryan
Professional Analysis and Overview: Management/Supervisor/Training and development of staff/ Project Management. Sales, Profits, Productivity, Results. Customer Service/Retention. Conflict Resolution. Detailed Implementation and satisfaction. Outgoing/easy-going, personable, Proactive employee. What can I do for your company? Let me help you.
* Excellent Oral/Written Communications
* Outdoor Adventurer/Foodie/Travel/Photography/Culinary and Cuisine Connoisseur
The slide is to describe initial B-plan of Securewify. The slide includes an early draft of idea that includes - Summary of the idea, Customer perspectives: Need-gap/Customer-pain areas, Market size, Value proposition / USP, Product/Service details, Revenue model and pricing, Sales and distribution model, Key competition and Financials.
1. Kyle Wilkinson
537 E. Corner Canyon Drive Draper, UT, 84020 (801) 634-5631 kylewilki@gmail.com
OBJECTIVE:
I strive to be my best by utilizing my communication, leadership, and Task management skills to
better myself and peers around me. Driven by Passion, I will help master my strengths as well as
being receptive to feedback to help become the best employee I can be.
EDUCATION:
University of Utah- 201 Presidents Circle, Salt Lake City, UT 84112
• 24 credits with senior level writing skills
Entrada High School- 825 East 9085 South, Sandy, UT 84094
• Graduated with GED
QUALIFICATIONS:
• 5 years of Customer Service skills
• 1 year in Call center environment
• Ability to strategize my day no matter what is put on my schedule
• Technical support specialist
EMPLOYMENT HISTORY:
Crew member/ McDonalds 2009-2012
• Floor support for fellow crew members
• Food handling experience
• Specialized in customer Experience
• Achieved food handlers permit
Barista/ Starbucks 2012-2013
• Responsible for creating good relationship with customers and fellow workers
• Accurately maintained cash resources by computing sales prices and processing payments
• worked in a team oriented environment dedicated to the best customer Service
Associate/ Teleperformance with the USAA project, 2013-2014
• Superior logistics knowledge
• strategize my day no matter what was put on my schedule
• around a year of taking calls in a call center
Crew member/ Wendy’s September 2014- March 2015
• Managed up to 33 people
• Drove results through productive and personalized coaching
• Specialized in customer Experience and doing what’s best for the company and member
• Floor support for fellow crew members
2. Server/ Applebees March 2015- July 2014
• Drove sales upward through knowledge of product and upsell
• High paced customer service environment
• Specialized in customer Experience and doing what’s best for the company and member
• Floor support for restaurant
Dispute Resolutions Teammate eBay Inc. July 2015
ACCOMPLISHMENTS
• Graduated Entrada High
• Eagle Scout Award at age 17
• Sophomore level University