1. Ian Shawn Anderson
37 Maryland Avenue, Apt. 518
410-530-8695
Ian.Shawn.Anderson@Gmail.com
Experience
2015 Capital Teas Washington, DC
General Manager -High-end retail and service
• Pushed sales to 47% over previous year while lowering payroll costs by 15%.
• Managed payroll demands while effecitvely deploying employee resources.
• Direct to business sales of product.
• Displayed ownership of business by marketing locally and developing local business
relationships.
2012 - 2015 Savannah’s Candy Kitchen Savannah, GA
Manager - Specialty Retail
• Lead teams of 5-20 sales and kitchen staff.
• Effectively balanced payroll demands with operational labor needs.
• Excelled in problem solving and conflict resolution with guests and staff.
• Training of new employees in customer service and sales.
• Assist in multiple locations needing management coverage.
• Explorative purchasing and accurate receiving oversight.
2012-2010 B. Matthews Eatery Savannah, GA
Chef - Fine Dining
• Line service and prep, creation of daily specials and menu input.
2008-2012 Teavana Towson, MD
General Manager – High-end retail and service.
• Drove store performances to more than 30-70% over goals.
• Recruited, trained and scheduled store teams of up to 20.
• Maintained personal customer service record and sales levels at
above company goals to set example for team.
• Opened 2 new store locations, turned around poor performance
at 3 existing locations.
• Pushed new store grand openings to record-breaking numbers
for the area.
2005-2009 The Chameleon Cafe Baltimore, MD
Chef – Fine Dining Restaurant
• From-scratch French cooking, menu creation and implementation.
2. 2004-2005 Chick-Fil-A Abingdon, MD
Assistant Manager - Quickservice
• Increased both weekday and weekend productivity by 20% during the first year of
operations.
Education
• A.A Professional Cooking and Baking - 2006 Baltimore International College