Basic concept of individual behavior attitudes
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This chapter gives you an insight regarding the basic individual behavior, attitude, job attitude, its relation with behavior and job satisfaction and dissatisfaction
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Basic concept of individual behavior attitudes
- 1. BASIC CONCEPT OF INDIVIDUAL BEHAVIOR ATTITUDE & JOB SATISFACTION Faizatul Hiqmah,S.Sos.,MM Filosofay.blogspot.com
- 2. INDIVIDUAL BEHAVIOR FRAMEWORK The Environment The Individual Behaviors Outcomes Work • Job design • Organizational structure • Policies and rules • Leadership • Reward and sanctions • Resources Non-work • Family • Economics • Leisure and hobbies • Abilities and skill • Intellectual • Physical • Personality • Perception • Attitudes • Values • Age • Race • Sex • Experiences • Problem solving • Thinking process • Communication • Observations • Movement (Act) • Performance • Long term • Short term • Personal development • Relationship with others • Satisfaction
- 3. ATTITUDE Evaluative statement / Judgemens concerning objects, people, or events
- 4. Lorem ipsum dolor Lorem ipsum dolor Lorem ipsum dolor
- 5. Attitude = Behavior Attitude ≠ Behavior Cognitive dissonance • Importance of the attitude • Accesibility • Presence of social pressure • Direct experience with the attitude Attitudes & behavior
- 6. JOB ATTITUDES Job Satisfaction and Job Involvement • Job Satisfaction • Positive feelings about one’s job resulting from an eveluation of its characteristic • Job involvement • Degree to which a person actively participate in a job, and consider performance important to their self worth Organizational Commitment • The degree to which an employee identifies with a particular organization and its goals and wishes to maintainmembership in the organization Perceived Organizational Support • Degree to which employee believe the organization value their contribution and cares about their well-being Employee Engagement • Individual’s involvement, satisfaction, and enthusiasm for the work he/she does
- 7. MEASURING JOB SATISFACTION Approaches to Measurement • Single global rating • Summation of job facets Measured Job Satisfaction Levels • Economic condition • Cultural differences What Causes Job Satisfaction • Job condition • Personality • Pay • CSR
- 8. OUTCOME OF JOB SATISFACTION • JOB PERFORMANCE • OCB • CUSTOMER SATISFACTION • LIFE SATISFACTION
- 10. THANK YOU!