After Mid-termAfter Mid-term
Personality, Perception,
and Attribution
Nouman Amjad
The Environment
• Organization
• Work group
• Job
• Personal life
Variables InfluencingVariables Influencing
Individual BehaviorIndividual Behavior
The Person
• Skills & abilities
• Personality
• Perceptions
• Attitudes
•Values
• Ethics
Behavior
B =B = ff(P,E)(P,E)
B
E
P
Propositions ofPropositions of
Interactional PsychologyInteractional Psychology
 Behavior—function of a continuous, multi-directional
interaction between person and situation
 Person—active in process
◦ Changed by situations
◦ Changes situations
 People vary in many characteristics
 Two situational interpretations
◦ The objective situation
◦ Person’s subjective view of the situation
Definition of PersonalityDefinition of Personality
Personality - A relatively stable set of
characteristics that influences an
individual’s behavior
Personality TheoriesPersonality Theories
Trait Theory - understand individuals by
breaking down behavior patterns into
observable traits
Psychodynamic Theory - emphasizes the
conscious and unconscious determinants of
behavior
Humanistic Theory - emphasizes individual
growth and improvement
Integrative Approach - describes personality
as a composite of an individual’s psychological
processes
Big Five Personality TraitsBig Five Personality Traits
Extraversion Gregarious, assertive,
sociable
Agreeableness Cooperative, warm,
agreeable
Conscientiousness Hardworking, organized,
dependable
Emotional stability Calm, self-confidant, cool
Openness to
experience
Creative, curious,
cultured
Sources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, “The
Five Factor Model of Personality and Job Performance in the European Community,” Journal of Applied Psychology 82 (1997): 30-43.
Personality CharacteristicsPersonality Characteristics
in Organizationsin Organizations
Locus of Control
Internal External
I control what
happens to me!
People and
circumstances
control my fate!
Personality CharacteristicsPersonality Characteristics
in Organizationsin Organizations
Self-Efficacy - beliefs and expectations about one’s ability
to accomplish a specific task effectively
Sources of self-efficacy
◦ Prior experiences and prior success
◦ Behavior models (observing success)
◦ Persuasion
◦ Assessment of current physical & emotional
capabilities
Personality CharacteristicsPersonality Characteristics
in Organizationsin Organizations
Self-Esteem
Feelings of Self Worth
Success tends
to increase
self-esteem
Failure tends
to decrease
self-esteem
Personality CharacteristicsPersonality Characteristics
in Organizationsin Organizations
 High self-monitors
◦ flexible: adjust behavior
according to the
situation and the
behavior of others
◦ can appear
unpredictable &
inconsistent
 Low self-monitors
◦ act from internal states
rather than from
situational cues
◦ show consistency
◦ less likely to respond to
work group norms or
supervisory feedback
Self-Monitoring
Behavior based on cues from people & situations
Who Is Most Likely to . . .Who Is Most Likely to . . .
Low-self
monitors
High-self
monitors
Get promoted
Change employers
Make a job-related
geographic move
Accomplish tasks, meet other’s
expectations, seek out central positions
in social networks
Self-promote
Demonstrate higher levels of managerial
self-awareness; base behavior on other’s
cues and the situation
Personality CharacteristicsPersonality Characteristics
in Organizationsin Organizations
Positive Affect - an individual’s tendency to
accentuate the positive aspects of oneself,
other people, and the world in general
Negative Affect - an individual’s tendency
to accentuate the negative aspects of
oneself, other people, and the world in
general
Personality CharacteristicsPersonality Characteristics
in Organizationsin Organizations
A strong
situation can
overwhelm the effects
of individual personalities
by providing strong cues
for appropriate
behavior
Personality CharacteristicsPersonality Characteristics
in Organizationsin Organizations
Strong
personalities
will dominate
in a weak
situation
How is Personality Measured?How is Personality Measured?
Projective Test - elicits an individual’s
response to abstract stimuli
Behavioral Measures - personality
assessments that involve observing an
individual’s behavior in a controlled situation
Self-Report Questionnaire - assessment
involving an individual’s responses to questions
Myers-Briggs Type Indicator (MBTI) -
instrument measuring Jung’s theory of
individual differences.
Myers-Briggs Type IndicatorMyers-Briggs Type Indicator
Based on Carl Jung’s work
◦ People are fundamentally different
◦ People are fundamentally alike
◦ People have preference combinations for
extraversion/introversion, perception,
judgment
Briggs & Myers developed the MBTI to
understand individual differences
MBTI PreferencesMBTI Preferences
Preferences Represents
Extraversion Introversion How one
re-energizes
Sensing Intuiting How one gathers
information
Thinking Feeling How one makes
decisions
Judging Perceiving How one orients to the
outer world
Social Perception -
interpreting information
about another person
Social PerceptionSocial Perception
Barriers
• Selective perception
• Stereotyping
• First-impression error
• Projection
• Self-fulfilling prophecies
Social Perception -
interpreting information
about another person
Social PerceptionSocial Perception
Perceiver Characteristics
• Familiarity with target
• Attitudes/Mood
• Self-Concept
• Cognitive structure
Target Characteristics
• Physical appearance
• Verbal communication
• Nonverbal cues
• Intentions
Situational Characteristics
• Interaction context
• Strength of situational cues
Barriers
Impression ManagementImpression Management
Impression Management - process by
which individuals try to control the
impression others have of them
◦ Name dropping
◦ Appearance
◦ Self-description
◦ Flattery
◦ Favors
◦ Agreement with opinion
Attribution TheoryAttribution Theory
Attribution theory - explains how
individuals pinpoint the causes of their
own behavior or that of others
Information cues for attribution
information gathering
◦ consensus
◦ distinctiveness
◦ consistency
Attribution BiasesAttribution Biases
Fundamental Attribution Error -
tendency to make attributions to internal
causes when focusing on someone else’s
behavior
Self-serving Bias - tendency to attribute
one’s own successes to internal causes
and one’s failures to external causes

Personality lec 5

  • 1.
    After Mid-termAfter Mid-term Personality,Perception, and Attribution Nouman Amjad
  • 2.
    The Environment • Organization •Work group • Job • Personal life Variables InfluencingVariables Influencing Individual BehaviorIndividual Behavior The Person • Skills & abilities • Personality • Perceptions • Attitudes •Values • Ethics Behavior B =B = ff(P,E)(P,E) B E P
  • 3.
    Propositions ofPropositions of InteractionalPsychologyInteractional Psychology  Behavior—function of a continuous, multi-directional interaction between person and situation  Person—active in process ◦ Changed by situations ◦ Changes situations  People vary in many characteristics  Two situational interpretations ◦ The objective situation ◦ Person’s subjective view of the situation
  • 4.
    Definition of PersonalityDefinitionof Personality Personality - A relatively stable set of characteristics that influences an individual’s behavior
  • 5.
    Personality TheoriesPersonality Theories TraitTheory - understand individuals by breaking down behavior patterns into observable traits Psychodynamic Theory - emphasizes the conscious and unconscious determinants of behavior Humanistic Theory - emphasizes individual growth and improvement Integrative Approach - describes personality as a composite of an individual’s psychological processes
  • 6.
    Big Five PersonalityTraitsBig Five Personality Traits Extraversion Gregarious, assertive, sociable Agreeableness Cooperative, warm, agreeable Conscientiousness Hardworking, organized, dependable Emotional stability Calm, self-confidant, cool Openness to experience Creative, curious, cultured Sources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, “The Five Factor Model of Personality and Job Performance in the European Community,” Journal of Applied Psychology 82 (1997): 30-43.
  • 7.
    Personality CharacteristicsPersonality Characteristics inOrganizationsin Organizations Locus of Control Internal External I control what happens to me! People and circumstances control my fate!
  • 8.
    Personality CharacteristicsPersonality Characteristics inOrganizationsin Organizations Self-Efficacy - beliefs and expectations about one’s ability to accomplish a specific task effectively Sources of self-efficacy ◦ Prior experiences and prior success ◦ Behavior models (observing success) ◦ Persuasion ◦ Assessment of current physical & emotional capabilities
  • 9.
    Personality CharacteristicsPersonality Characteristics inOrganizationsin Organizations Self-Esteem Feelings of Self Worth Success tends to increase self-esteem Failure tends to decrease self-esteem
  • 10.
    Personality CharacteristicsPersonality Characteristics inOrganizationsin Organizations  High self-monitors ◦ flexible: adjust behavior according to the situation and the behavior of others ◦ can appear unpredictable & inconsistent  Low self-monitors ◦ act from internal states rather than from situational cues ◦ show consistency ◦ less likely to respond to work group norms or supervisory feedback Self-Monitoring Behavior based on cues from people & situations
  • 11.
    Who Is MostLikely to . . .Who Is Most Likely to . . . Low-self monitors High-self monitors Get promoted Change employers Make a job-related geographic move Accomplish tasks, meet other’s expectations, seek out central positions in social networks Self-promote Demonstrate higher levels of managerial self-awareness; base behavior on other’s cues and the situation
  • 12.
    Personality CharacteristicsPersonality Characteristics inOrganizationsin Organizations Positive Affect - an individual’s tendency to accentuate the positive aspects of oneself, other people, and the world in general Negative Affect - an individual’s tendency to accentuate the negative aspects of oneself, other people, and the world in general
  • 13.
    Personality CharacteristicsPersonality Characteristics inOrganizationsin Organizations A strong situation can overwhelm the effects of individual personalities by providing strong cues for appropriate behavior
  • 14.
    Personality CharacteristicsPersonality Characteristics inOrganizationsin Organizations Strong personalities will dominate in a weak situation
  • 15.
    How is PersonalityMeasured?How is Personality Measured? Projective Test - elicits an individual’s response to abstract stimuli Behavioral Measures - personality assessments that involve observing an individual’s behavior in a controlled situation Self-Report Questionnaire - assessment involving an individual’s responses to questions Myers-Briggs Type Indicator (MBTI) - instrument measuring Jung’s theory of individual differences.
  • 16.
    Myers-Briggs Type IndicatorMyers-BriggsType Indicator Based on Carl Jung’s work ◦ People are fundamentally different ◦ People are fundamentally alike ◦ People have preference combinations for extraversion/introversion, perception, judgment Briggs & Myers developed the MBTI to understand individual differences
  • 17.
    MBTI PreferencesMBTI Preferences PreferencesRepresents Extraversion Introversion How one re-energizes Sensing Intuiting How one gathers information Thinking Feeling How one makes decisions Judging Perceiving How one orients to the outer world
  • 18.
    Social Perception - interpretinginformation about another person Social PerceptionSocial Perception Barriers • Selective perception • Stereotyping • First-impression error • Projection • Self-fulfilling prophecies
  • 19.
    Social Perception - interpretinginformation about another person Social PerceptionSocial Perception Perceiver Characteristics • Familiarity with target • Attitudes/Mood • Self-Concept • Cognitive structure Target Characteristics • Physical appearance • Verbal communication • Nonverbal cues • Intentions Situational Characteristics • Interaction context • Strength of situational cues Barriers
  • 20.
    Impression ManagementImpression Management ImpressionManagement - process by which individuals try to control the impression others have of them ◦ Name dropping ◦ Appearance ◦ Self-description ◦ Flattery ◦ Favors ◦ Agreement with opinion
  • 21.
    Attribution TheoryAttribution Theory Attributiontheory - explains how individuals pinpoint the causes of their own behavior or that of others Information cues for attribution information gathering ◦ consensus ◦ distinctiveness ◦ consistency
  • 22.
    Attribution BiasesAttribution Biases FundamentalAttribution Error - tendency to make attributions to internal causes when focusing on someone else’s behavior Self-serving Bias - tendency to attribute one’s own successes to internal causes and one’s failures to external causes