AppleCare for Enterprise is a comprehensive support and service product tailored for businesses that provides an AppleCare Account Manager to coordinate support, 24/7 support for critical issues, assistance for IT departments and employees on Apple hardware, software, and mobile device management technologies, next-business-day onsite service for Apple hardware repairs, device replacement of up to 10% of iPads or iPhones, and customizable supplemental services designed around a business's specific needs.