Alphonso Pendleton
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Alphonso Pendleton has over 10 years of experience in IT support and security work. He has held various contract roles providing technical support for companies such as RSI Restaurant Services, Hewlett Packard, Dell, Apple, and Pollo Tropical. Pendleton's experience includes desktop support, network administration, security officer work, and mobile device troubleshooting. He owns his own small business, Miraculous Tech Services, which provides onsite and remote IT services to homes and businesses. Pendleton has several technical certifications including Microsoft and Apple certifications as well as security licenses.
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This document is a resume for Jason Pina seeking an IT position. It summarizes his experience including positions in customer service, IT support, and network administration. It lists his technical skills such as TCP/IP, Active Directory, Cisco, VMWare, and Microsoft Office. His experience includes roles at PDS Tech, Randstad, CSAA, Bank of America, Asurion, ELM, DIRECTV, and Southwest Gas utilizing skills in customer service, troubleshooting, asset management, and desktop support. He has an Associate's degree in Network Systems Administration from ITT Technical Institute.
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Vincent Jones is an experienced IT technician seeking a new position. He has over 10 years of experience in network administration, desktop support, and IT project management. Jones has expertise in areas such as systems administration, strategic planning, software integration, and systems security. He has held positions at companies such as Navco Security Services, Video & Sound Service, and Thornton Township School District 205. Jones received his Bachelor's degree in Network and Communication Management and has several IT certifications.
Strong, Kevin 2016C
This document contains a resume for Kevin E. Strong, who has over 15 years of experience providing helpdesk and desktop support. He has worked as a contractor and in various roles at the American Medical Association, including as a Support Center Specialist, Manager of the Support Center Quality Assurance team, and Manager of the Support Center. He has technical skills in Windows, Microsoft Office, networking, hardware repair, and training end users.
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Michael G. Bredesen has over 15 years of experience providing desktop support, help desk support, and technical support. He has skills in desktop computing, troubleshooting, software installation, network administration, and customer service. His work experience includes contracting roles providing IT support for various companies. He is seeking a new opportunity where he can utilize his technical skills and experience providing desktop and help desk support.
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Mr. Diderot has over 12 years of experience providing IT support. He has worked in helpdesk roles for various large organizations, supporting customers across Canada in both French and English. He has strong skills in desktop and laptop support, as well as networking, applications, and mobile devices. His experience spans a variety of technologies and platforms, including Windows, Active Directory, Exchange, and video conferencing.
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This document provides a summary of Kirk N. Deles' professional experience and qualifications. He has over 4 years of experience in IT roles, including as an IT Officer, IT Specialist Engineer, IT Support Technician, and Information Technologist. His responsibilities have included managing hardware, software, and networks, providing user support, and resolving technical issues for clients.
2016 IT PROFESSIONAL RESUME
This document provides a summary of Myron Taylor Jr.'s professional qualifications and experience. It summarizes his IT skills including experience with Active Directory, remote desktop software, VMware, and system deployment. It also outlines his education including a Network Support Specialist Training Program covering CompTIA A+, Cisco networking, and wireless networking. For employment, it describes his experience deploying PCs and providing technical support for Medical Mutual of Ohio as well as other contracting roles deploying and supporting systems.
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This document is a resume for Dennis R Girardin summarizing his experience as a desktop and network professional. It lists his areas of expertise including IT infrastructure, network administration, hardware and software troubleshooting. It then details his work history from 2018 to 2008, where he held roles providing technical support, desktop support, and field service technician positions for various companies, demonstrating experience with technologies like Windows, Active Directory, Office 365, and troubleshooting various hardware and software issues.
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This document summarizes the experience of a professional desktop support specialist with over 10 years of experience providing technical support, including first level user support and problem resolution, upgrading software and hardware, and network administration duties. The specialist's skills include Microsoft Windows, Office, networking, hardware repairs, and troubleshooting. Previous employers include ADP, TD Bank, Annie Mac Mortgage, Freedom Mortgage Corporation, Powers Kirn, Oki Data, Canon, and Heritage Business Systems, where roles included help desk analyst, technician, IT sales coordinator, and IT project coordinator.
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Frederick Williams is seeking an information technology position with emphasis on technology integration. He has a strong academic background in IT and internship experience as a help desk analyst. His experience includes positions providing technical support, sales, security, and computer repair. He has skills in troubleshooting, learning new technologies, and working independently and in teams.
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Alphonso Pendleton
- 1. Alphonso L. Pendleton 14421 Harrison Street, Miami, FL 33176 www.wecanfixitnow.com Phone: 786-619-4644 Messages: 305-297-8671 Email: alpend@hotmail.com ProfessionalExperience: May 2016 – Present RSI Restaurant Services Inc. Help Desk Technician (Contractual-Synergy Business Consultants) •User account administrator for 7000+ Burger King Restaurants and Franchises. •Answerer incoming troubleshooting calls and log incident tickets •Assist franchisees with creating user access accounts within their organization •Create new supply chain restaurant accounts for Food, Uniform, bakery and Equipment ordering •Setup and manager Burger King Supplier accounts with authorized access levels Jan 2016 (HP) Hewlett Packard. Lead Hardware Engineer Technician (Contractual-Insight Global) •Install Servers and UPS for all Bank of America branches in Dade/Broward Counties. •Replace/Configure and Network Multi-Function Printers Feb 2012 – Current Dell, Inc. Advanced PC Refresh Level 3 Technician(Contractual-Abbtech Staffing) •Assist with PC Refresh efforts utilizing custom migrations tools provide by Dell. •Responsible for the installation, servicing and upgrading of PC equipment, network/server connections, and peripherals. As well as working with users to troubleshoot and resolve software, hardware and network configuration. Feb 2013 – Current DBH Security Security Officer (Events/Holiday& Nightclub) •Work various events in the Miami Dade County area •Search and pat down parents physically and with the use of metal detectors before entering night club •Detain individuals until police arrive to make formal arrest •Complete thorough incident reports •Secure fireworks tents during holiday seasons •Provide crowd control for special events
- 2. Feb 2015 – April 2015 Apple, Inc. Remote Apple IOS Technician (Contractual) •Answer phone and create service tickets •Handle inbound Apple service (iPhone, iPod, IPad) calls and troubleshoot IOS issues •Assist with Apple repairs and Genius Bar appointments for (iPhone, iPod, iPad) •Create an exceptional customer service experience for callers •Assist/Manage user’s iCloud and Apple id accounts •Perform remote diagnostics on iPhone Aug 2013 – November 2013 Plumchoice Remote Help Desk Technician(Contractual) •Provide remote technical support service for home and small office computers. •Provide individuals and small businesses remote assistance with a variety of computer problems, virus fixes, email problems, data back-ups, software glitches, installations and more. July 2012 – Dec 2012 Pollo Tropical Corporate Computer Technician (Contractual) •Configure and Join windows servers (2k8) to the corporate domain. •Manage user accounts in active directory •Configure network printers •Configure Cell Phones and portable devices •Configure all new rollout pc’s and laptops •Malware Removal and general helpdesk duties October 2007 – Present Miraculous Tech Services Remote/Onsite Computer Technician (Self Employed) •Provide all aspects of IT services to home and business users including troubleshooting, pc repairs/upgrades and website design. Aug 2007 – October 2007 National Tech Express Computer Technician (Contractual) •Network Design/Installation/Troubleshooting •Onsite Consulting •Website Design •Software Evaluation/Integration/Implementation •Malware Removal (virus/spyware/adware, etc.) •Online Backup & Disaster Recovery configurations •Firewall Installation/Configuration •System Upgrades (memory, hard drive, network, etc.) •Software Installation/Uninstall •PC/Laptop Configuration •Wired/Wireless Network Installation
- 3. Education: The Academy of South Florida Microsoft Certified Technology Specialist (MCTS) Windows Configuring/Administration Windows Server Active Directory Windows Server Network Infrastructure Windows Server Applications Windows Server Enterprise Administration VMWARE National School of Technology Cardiovascular Technician CERTIFICATIONS/CERTIFICATES: Apple IOS Troubleshooting (iPhone, iPad, iPod) Windows Server Network Infrastructure Configuration Windows Server Active Directory Configuration Windows Configuration Dell Certified Systems Expert (DCSE) Soft Skills SECURITY LICENSES D 1600335Security Officer G 1600101Statewide Firearms License Alphonso L. Pendleton