Rommel Genilo is an experienced IT support professional with over 10 years of experience in desktop support, virtualization engineering, and network administration. He has extensive experience resolving complex technical issues for clients and colleagues. He is competent in Windows, Mac, virtualization software, networking, hardware repairs, and office software. He aims to contribute to best practices and provide excellent client service.
Dear Sir,
Many thanks for considering my email.
I am, Gaurav Trivedi., a Diploma graduate from Dyaneshwar Vidyapith, Pune, India. I am CCNA certified professional with a hand on experience of 9 years. I have worked as Network Engineer with many multinational companies such as You Telecom India (Iqara Broadband), NCS Pte Ltd Singapore.
I am looking for opportunities in Singapore with successful organisations and also a challenging role which will help me grow in my profession.
My resume is attached along with this email and I request you to please consider the same for a suitable positions.
I can join immediately and we can discuss other employment details over phone as well. I can be reached at +65 83159149 , +91 7069821583, +91 9909921583 or gaurav8583@gmail.com.
Thanks once again and looking forward to a positive reply.
Best regards,
Gaurav Trivedi
I am, Gaurav Trivedi., a Diploma graduate from Dyaneshwar Vidyapith, Pune, India. I am certified professional with a hand on experience of 8 years. I have worked as Network Engineer with many multinational companies such as You Telecom India (Iqara Broadband), NCS Pte Ltd Singapore.
I am looking for opportunities in Singapore with successful organisations and also a challenging role which will help me grow in my profession.
Investing in High Quality Tapioca Flour in Uganda : The Why, How, What with a...Akullu
Cassava has been a ''poor man's'' crop in Uganda for the last several years despite the fact that it is grown by 50% of the population as a household crop. Little is known about this product except that it has resilience to harsh weather and can serve well as a famine crop . Research from NRI in partnership with FUNAAB Nigeria and Africa Innovations Institute in Uganda seeks to change this. Cassava as a crop has over 100 different uses in products along various value chains.Ugandans are slowly embracing this new ''White gold'' as it promises to be the crop that lifts millions out of poverty by reducing dependence on imports especially of wheat flour and raw material starches.
Dear Sir,
Many thanks for considering my email.
I am, Gaurav Trivedi., a Diploma graduate from Dyaneshwar Vidyapith, Pune, India. I am CCNA certified professional with a hand on experience of 9 years. I have worked as Network Engineer with many multinational companies such as You Telecom India (Iqara Broadband), NCS Pte Ltd Singapore.
I am looking for opportunities in Singapore with successful organisations and also a challenging role which will help me grow in my profession.
My resume is attached along with this email and I request you to please consider the same for a suitable positions.
I can join immediately and we can discuss other employment details over phone as well. I can be reached at +65 83159149 , +91 7069821583, +91 9909921583 or gaurav8583@gmail.com.
Thanks once again and looking forward to a positive reply.
Best regards,
Gaurav Trivedi
I am, Gaurav Trivedi., a Diploma graduate from Dyaneshwar Vidyapith, Pune, India. I am certified professional with a hand on experience of 8 years. I have worked as Network Engineer with many multinational companies such as You Telecom India (Iqara Broadband), NCS Pte Ltd Singapore.
I am looking for opportunities in Singapore with successful organisations and also a challenging role which will help me grow in my profession.
Investing in High Quality Tapioca Flour in Uganda : The Why, How, What with a...Akullu
Cassava has been a ''poor man's'' crop in Uganda for the last several years despite the fact that it is grown by 50% of the population as a household crop. Little is known about this product except that it has resilience to harsh weather and can serve well as a famine crop . Research from NRI in partnership with FUNAAB Nigeria and Africa Innovations Institute in Uganda seeks to change this. Cassava as a crop has over 100 different uses in products along various value chains.Ugandans are slowly embracing this new ''White gold'' as it promises to be the crop that lifts millions out of poverty by reducing dependence on imports especially of wheat flour and raw material starches.
Surviving Agile: A Case Study in Failure (and Success)Andy Watson
Lavacon presentation from GENBAND's Jocelyn Emory and Andy Watson on how we adjusted our documentation planning to align with an Agile software methodology.
Note: Run in presentation mode as there is animation!
Dear Hiring Manager,
I feel my skills and experience are a great fit for Helpdesk technician .
Please feel free to contact me to arrange an interview.
I look forwards to learning more about this opportunity.
Sandy Klein
CompTIA A+ COMP10612026
MCP 2655197
Hubbell Premise wiring
1. Rommel Kirvy Genilo
Al Qadesia Building, Sharjah, UAE
+971507145703 | kgenilo@gmail.com
Professional Industry: Information Technology
A competent IT support professional with a proven track record of providing
specialist technical and helpdesk support. Extensive experience of working in the front line Helping clients
and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural
problem solving and analytical skills and able to contribute to the development of best practice,
procedures and policies within a company.
Professional Experience:
Desktop Technician
Unlimited Support
1405 Al Shafar Tower 1, Tecom, Dubai
Aug. 23, 2015 – present
• Supporting end users onsite.
• Provide basic troubleshooting in any network relatedissue.
• Maintain local phone connectivity.
• Email Set up and configuration for enduser. (Lotus Notes and Outlook)
• Installation & Configuration of Printers
• Provide basic troubleshooting in any network relatedissue.
• Hands on experience in PC and Laptop Repair – Software & Hardware
Problems.
• Provide support for emails on mobile phones (Blackberry, IOS and Android)
• Setting up of Access points
• Handling and Troubleshooting Windows and MAC computers
• Installation and Maintenance of all user workstations (Security, Updating
Anti-Virus (Symantec OS Application, etc.)
Migration Engineer
VSS IT Development
One San Miguel Building, Pasig City Philippines
May 2014 – January 2015
• Responsible in migrate datacenters and convert Windows Physical server to Virtual
Machine using VMware Converter
• Worked with external clients and internal teams to ensure the customers' desired solution
is delivered.
• Document pre-deployment and post-deployment plans and review with team for all
configuration changes.
• Watch Ticket queues and perform basic troubleshooting tasks, engage senior member for
all escalations.
• Watch Event management for alarms and perform basic outlined troubleshooting steps and
engage senior team members on event resolution.
• Hands on implementation, maintaining, and troubleshooting of complex virtualized
environments.
2. Technical Support Engineer
IBM Global Process Services
PBCOM Tower Makati and Hanston Square Pasig City Philippines
October 2010 – May 2014
• Supporting more than 700 end user & wokstations.
• Supporting end users personally or via phone.
• Hands on experience in PC and Laptop Repair – Software & Hardware Problems.
• Installation and Maintenance of all user workstations (Security, Updating Anti-Virus, OS
Application, etc.)
• Provide basic troubleshooting in any network related issue.
• Maintain local phone connectivity. (AVAYA and Cisco)
• Deployment & Configuration of IP phones (AVAYA and Cisco)
• Email Set up and configuration for end user
• Installation & Configuration of LAN Printers
• Provide Inventory of PCs, Laptops, IP Phones and other peripherals.
Computer Technician
BDO Private Bank
Makati City, Philippines
March 2010 – August 2010
• Provide hardware and software troubleshooting to the endusers onsite.
• Email Set up and Configuration (MS Outlook)
• Troubleshoots LAN Printer and Fax Machine
• Installation & Deployment of Telephones.
• Hands on experience in PCs and Laptops (Software & Hardware)
• Monitoring of Network and File Servers.
• Monitoring of Server Tapes and Telephone recordings.
Skills & Expertise:
Operating System
• Windows 8/7/Vista/XP/2000
• Windows Server 2008R2
• Mac X Yosemite version 10.10.1
Software
• MS Office 2003/2007/2010/, Open Office, Symantec
• MS Office 365
• Knowledge in Adobe Photoshop
• Lotus Notes and Outlook Emails
• Active Directory
• VMware
Hardware
• Configuring of desktops and laptops
• Hands-on experience in hardware repairs both PCs and Laptops, etc.
3. • Disk cloning and imaging
• Data Recovery
• IP Phones installation and configuration
• Printer installation and configuration
• Knowledge in Network Administration (LAN, WAN, and TCP/IP)
Education:
Adamson University
Bachelor of Science in Information Technology
2004 - 2008
VMware Certified Associate
Data Center Virtualization
3502 One San Miguel Building, Pasig City
October 3, 2014
Seminars and Training:
VMware ThinApp Training
VSS IT Development
3502 One San Miguel Building, Pasig City
August 2014
Key Strength:
I am diligent and heedful when it comes to meeting deadlines and special projects, fast and reliable
ensuring satisfaction from end users and clients, I am a team player but assume leadership.
Dependable and assure productivity at all times.
Personal Information:
Age 28
Civil Status Single
Sex Male
Height 5’6 ½
Weight 160 lbs.
Citizenship Filipino
Date of Birth August 3, 1987
Language English, Tagalog
Character Reference:
Rim Lazaro Masahud
ICT Support Specialist
Saipem Sharjah Engineering
B.M Towers Al Nahda PO Box 1802, Sharjah UAE
Contact no.: +97 56 1883528 / +971 56 5937136