The candidate is seeking an IT communications role with opportunities for career development. He has 9 years of experience in various IT support roles, including as an IT technician, administrator, and specialist. He is proficient in Microsoft Office, various operating systems, networking, hardware repairs, and has experience troubleshooting issues and training staff.

1. OBJECTIVE
To join a multi-national company that allows me to utilize my interpersonal skills, who offer a career development
program that provides a structure for employment growth and also develop a career in regards of IT
communications.
QUALIFICATION SUMMARY
• Hardworking, Team player, Work independently, Self motivated, Strong personality, Confident,
aggressive, & Pro- active behavior. And dedicated in providing high standard of service.
• Proficient in Microsoft Software Operating (Word, Excel, Power Point, Access, Publisher)
• Operating System such as MS- DOS, Windows 9x, ME, XP 2000 & 2003 server (With Active Directory
and DNS), IPcop 1, 4, 10 & Red Hat Linux, Novell Netware, Audio Editing ( Sonic, Music match, Wav &
River past)
• Video Editing (Pinnacle Software, Video Studio & River past), Computer Networking, Troubleshooting.
• Awarded an Outstanding IT Specialist/Sales Staff in the Philippines.
• 9 years total works experiences being IT Technician Specialist.
• 2 months training as IT hardware / Repairing laptop apple imac/macbook pro/ect.
• Knowledge of Active Directory
• Maintenance of networking systems
• Maintenance and upgrading of computer systems or offering recommendations on upgrades needed
• Networking and connecting computers within the same organization to enhance communication
• Knowledge of crimping tools LAN RJ45 / and check always for performance speed internet
• Training staff and orienting them on how to use computer hardware and software systems
• Troubleshooting routine problems
• Responsible for ordering or buying of computer systems that are required or alternatively, working in close
liaison with the purchasing and supplies department.
• Carrying out other duties as you may be requested by management
PROFESSIONAL EXPERIENCES
IT TECHNICIAN AND SUPPORT
SAGA WORLD (BRANCH OF COTTAGE INDUSTRIES)
YEAR 2012- 2014
• Participates in special projects as required.
• Assist with Assets management and Inventory of IT assets.
• Installs new computers, printers and software packages.
• Installs upgrades of Memory, Hard drive systems, and OS upgrades.
Wilmer B. Lloren
Address: Al Wahda St., Sharjah, United Arab Emirates
Mobile no.: +971 56 1615420
Email add: wilmerlloren.bc@gmail.com

2. • Performs analysis and repair of computers, computer network problems & printers.
IT SUPPORT ENGINEERING
ECU – ELECTRONICS CARE UNIT- EMAX ELECTRONICS CORPORATION, SHARJAH, U.A.E
APRIL 05, 2011-MAY 24, 2012
• Software & Hardware Installation.
• Performing a Security Services (Preventive Maintenance) such as Standard & Advance Security &
Performance.
• Security Services (Damage Control) of their Virus & Spyware removal and Operating System Re- install.
• Computer Services such as Initial Set- up of the computer & Annual Safety Package.
• Data Store Packages such as Automated Data Backup & Data Transfer.
• Wireless Networking for its Wireless Router Configuration & Wireless Printer Configuration.
• Upgrade & Repair for its RAM upgrade & Hardware Diagnosis.
• General Services for its Software Installation.
GROUP IT ADMINISTRATOR
BEST CHOICE FZE/AL BARJEEL & GREAT EARTH COMPANY, SHARJAH AIRPORT, U.A.E.
MARCH 2009 – MARCH 2011
• Sets – up computers to access the internet, including email and other settings.
• Performs analysis and repair of computers, computer peripherals, computer network problems, and
laser printers of the company.
• Performs analysis, repair and installation of PABX system equipment and telecommunications
equipment.
• Installs new personal computers, printers, Ethernet cards, and software packages.
• Installs upgrades of memory and hard drive systems in personal computers.
• Trains users on new systems and software packages & diagnoses and troubleshoots internet
connection problems.
• Performs all work in a safe manner ensuring the safety of co- workers and the employee.
• Test office equipment for detects before and/or after installation process of high- speed internet.
• Configures equipment for DSL and High- Speed Wireless service & Research new equipment and
software.
• Performs other duties as required.
SPECIALIST LAPTOP & HARDWARE/SOFTWARE TECHNICIAN CUM SALESMAN
WELLCOM, SM SOUTHMALL,CYBER ZONE LAS PINAS CITY, PHILIPPINES
JUNE 2007 – JANUARY 2009
• Introduce any promo's or any new launch of the product,
• Assisting customers for their needs,
• Making weekly inventory on stocks,
• Check and analyze daily stock variances,
• Prepare and submit stock request delivery receipt and follow up calls to the same.
• Daily checking and monitoring of stock availability in the stockroom and in displays,
• Store image and cleanliness,
• efficiency as well as grooming,

3. • Check and repair of the product damage.
IT SUPPORT TECHNICIAN
AL FAWAR RESTAURANT, KHALIDIYA ST., ABUDHABI, U.A.E
OCTOBER 2005 – APRIL 2007
IT SPECIALIST
TOSHIBA INC., TECHNO PARK, LAGUNA CITY, PHILIPPINES
JUNE 2002 – JULY 2005
PERSONAL DATA
Gender: Male
Birth date: September 23, 1982
Weight: 110Lbs
Height: 5’6 feet
Citizenship: Filipino
Religion: Roman Catholic
Dialogues Spoken: Fluent English, Filipino & Basic Arabic.