Agile and Organizational Learning
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Agile respectively Scrum offers a model to learn on an individual and group/team level. It misses methods to learn on an organizational level. The talk explains how tacit knowledge is transformed into explicit knowledge, what Ikujiro Nonaka's und Hirotaka Takeuchi's knowledge spiral is and how to get from an individual and team level learning to organizational learning
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Agile and Organizational Learning
- 1. Agile and Learning Organizations LeanAgileUS 2017 - Fort Lauderdale Wolfgang Wiedenroth @wwiedenroth @wwiedenroth
- 2. Learn to better use Scrum’s potential to become a learning organization. For this, linking the teams to the rest of the organization is essential. About this talk @wwiedenroth
- 3. :) :| :( € Vision Product Owner Product Backlog Sprint Backlog Retrospective Review ScrumMaster Development Team Product Increment Daily Scrum Agile is about learning An agile organization is a learning organization @wwiedenroth
- 4. Hirotaka Takeuchi Ikujirō Nonaka Nonaka,Takeuchi: „The New New Product Development Game“, Harvard Business Review, 1986 Scrum - the origin @wwiedenroth
- 5. Fuji Xerox FX-3500 in 1978 Honda City in 1981 NEC PC8000 in 1979 Canon AE-1 in 1978 Scrum in the 70s? @wwiedenroth
- 8. 1987: Matsushita releases the first home bread maker see Nonaka, Takeuchi: „The Knowledge-Creating Company“@wwiedenroth
- 9. explicit knowledge lkadslö adskl jadslköasdjölkjadsö lkjasd ÖLKasdölk jasdölkjöl adslökasd jÖLK Asölkj aslök asölkjasöl ÖLKasd jölasd jölkasd jölkja slkö jasdöLK JAsödl jölsad kJÖLasd jölasdkjlöasd jlöasd jÖLAsd kjölaks jÖL Ask jölads jÖL adskjölasd jÖLAsd kjlöasd ÖLasdlöads jlöads jlöads jLÖAsd jlöads KLÖasölkadsj lökasd Explicit Knowledge @wwiedenroth
- 10. lkadslö adskl jadslköasdjölkjadsö lkjasd ÖLKasdölk jasdölkjöl adslökasd jÖLK Asölkj aslök asölkjasöl ÖLKasd jölasd jölkasd jölkja slkö jasdöLK JAsödl jölsad kJÖLasd jölasdkjlöasd jlöasd jÖLAsd kjölaks jÖL Ask jölads jÖL adskjölasd jÖLAsd kjlöasd ÖLasdlöads jlöads jlöads jLÖAsd jlöads KLÖasölkadsj lökasd tacit knowledge Tacit Knowledge explicit knowledge siehe Michael Polanyi: „The Tacit Dimension“ Michael Polanyi: „We can know more than we can tell“. @wwiedenroth
- 11. explicit knowledge lkadslö adskl jadslköasdjölkjadsö lkjasd ÖLKasdölk jasdölkjöl adslökasd jÖLK Asölkj aslök asölkjasöl ÖLKasd jölasd jölkasd jölkja slkö jasdöLK JAsödl jölsad kJÖLasd jölasdkjlöasd jlöasd jÖLAsd kjölaks jÖL Ask jölads jÖL adskjölasd jÖLAsd kjlöasd ÖLasdlöads jlöads jlöads jLÖAsd jlöads KLÖasölkadsj lökasd tacit knowledge transforming knowledge is learning Dave Snowden: „Knowledge is only known, when it is needed to be known.“ @wwiedenroth
- 12. transforming tacit to tacit knowledge socialization tacit tacit e.g. internship at customer @wwiedenroth
- 13. transforming tacit to explicit knowledge socialization tacit tacit externalisation tacit explicit e.g. building a prototype @wwiedenroth
- 14. transforming explicit to explicit knowledge socialization tacit tacit externalisation tacit explicit combination explicit explicit e.g. creating a business model @wwiedenroth
- 15. transforming explicit to tacit knowledge socialization tacit tacit externalisation tacit explicit combination explicit explicit explicit tacit e.g. using the product internalisation @wwiedenroth
- 16. product-related learning in Scrum explicit tacit internalisation socialization tacit tacit externalisation tacit explicit combination explicit explicit Working with customers developing the product Sprint Review Sprint Review Sprint Planning Working in the team @wwiedenroth
- 17. process-related learning in Scrum explicit tacit internalisation socialization tacit tacit externalisation tacit explicit combination explicit explicit Working in the teams Sprint Retrospective Sprint Retrospective Sprint Planning Working in the team @wwiedenroth
- 18. Knowledge spiral in Companies explicit tacit tacit tacit tacit explicit explicit explicit internalization socialization externalization combination see Nonaka, Takeuchi: „The Knowledge-Creating Company“ @wwiedenroth
- 20. tacitexplicit Individual Group / Team Company Scrum- Framework Knowledge ??? linking business- und innovationsystem Knowledge transfer between teams Knowledge transfer „bottom-up“ Knowledge transfer “top-down” … @wwiedenroth
- 21. optimize flow efficiency maximize learning Business and Innovation System @wwiedenroth Innovation system Business system
- 22. optimize flow efficiency maximize learning stable unstable @wwiedenroth Innovation system Business system
- 23. knowledge transfer by rotating employees isolated system but still linked Innovation system Business system@wwiedenroth
- 24. Business and innovation system are mixed; one-size fits all mentality employees aren’t rotating between business- and innovationsystems Agile development is seen as “execution” focussing on higher throughput (absolutely valid for the business system, but nonsense for the innovation system) Most Scrum-Teams are minimal cross-functional (Programmers, Testers). reality in software development deficits in developing relevant innovations @wwiedenroth
- 25. internships at customers, customer service, or sales. attending communities of practice outside your specialization cross-departmental open spaces Support Party (Jimdo) Customer Service employees as part of dev teams (Jimdo). … Path to employee rotation @wwiedenroth
- 26. Spreading knowledge employee rotation, internships,… Story Telling, Open Space, Communities of Practice, … trainings, coaching, … Communities of Practice, Workshops, … explicit tacit tacit tacit tacit explicit explicit explicit @wwiedenroth
- 27. Do we practice all forms of knowledge transfer? What’s your business system? What is our innovation system? How do we ensure learning (tacit and explicit) takes place throughout the company incl. the business and innovation system? What is our strategy regarding employee rotation? ask yourself @wwiedenroth
- 28. Thanks for listening! Wolfgang Wiedenroth wolfgang.wiedenroth@it-agile.de @wwiedenroth www.agilemanic.com