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PRESENTED BY: PRESENTED TO: 
Dr. SATISH PANDEY, 
Associate Professor, 
SPM, PDPU 
MBA (Gen. Mgmt.)- GROUP D 
Ambarish nigam 20135005 
Ankita parmar 20135008 
Hitesh kankaria 20135021 
Jenil mehta 20135024 
Nilay dave 20135043 
SCHOOL OF PETROLEUM MANAGEMENT 
PANDIT DEENDAYAL PETROLEUM UNIVERSITY
INTRODUCTION 
• A membership organization 
• Formed in 1972 in Ahmedabad. 
• Objective is to empower women working in informal 
sector, so that they can achieve secure employment 
and self reliance. 
• Mobilized large no. of poor self –employed women 
for empowerment. 
• 535000 member in Gujarat and 700000 throughout 
India.
SISTER ORGANIZATION 
1970-79 
• SEWA Cooperative Bank 
(1974) 
• First Milk Cooperative 
(1979) 
1980-89 
• Anasuya (newsletter) 
(1982) 
• SEWA National 
Association (1982) 
• First Artisans. 
Cooperative (1982) 
• Video SEWA (1984) 
• First Child Care 
Cooperative (1986) 
• First Tree Growers. 
Cooperative (1986) 
• BDMSA (first rural 
program, in a drought-prone 
area) (1987) 
• First Vegetable and Fruit 
Vendors. Cooperative 
(1989) 
1990 –2014 
• SEWA Academy (1990) 
• First Health Care Cooperative 
(1990) 
• First Salt Farmers. 
Cooperative (1991) 
• Vimo SEWA (Insurance) 
(1992) 
• SEWA Cooperative Federation 
(1993) 
• Gujarat Mahila Housing Trust 
(1994) 
• First Midwives Cooperative 
(1994) 
• • Kutch Craft Association 
(1995) 
• SEWA Gram Mahila Haat 
(local marketing) (1999) 
• • SEWA Trade Facilitation 
Center (2000)
The SEWA Tree - A Women's Support Network 
Union 
•Social Security 
•Implementation & 
enforcement 
•Protective Legislation 
•Policy Support 
Cooperatives 
S 
E 
W 
A 
•Markets 
•Raw materials 
•Skills & Management 
•Training 
•Contracts 
Banks 
•Savings 
•Credit 
•Life insurance 
•Mortgage recovery 
and asset titles 
Services 
•Child care 
•Training 
•Communications 
•Legal Aid 
Vendor Cooperatives: 
Kerosene vendors 
Vegetable suppliers 
Fish vendors 
Artisans Coops.: 
Weavers 
Bamboo workers 
Block printers 
Patchworkers 
Embroiderers 
Service Coops. 
Child care providers 
Industrial cleaners 
Wastepaper collectors 
Community health 
workers 
Land & Animal Coops 
Wasteland and 
agro-forestry 
Diary 
Tree growers 
Group rallies 
Establishing nexus 
Negotiations 
Lobbying 
Social security 
Protests 
Identity cards 
Count cases 
Trade Groups 
Garment stitches 
Bidi rollers 
Head loaders 
Cart pullers 
Used garment dealers 
Vendors 
Domestic workers 
Incense workers 
Scrap collectors 
Construction workers 
Papad rollers 
Carpenters 
Smiths 
Agricultural Laborers 
Tobacco processors 
Fuel traders
SEWA Support Services 
SEWA BANK 
SEWA 
Support Services 
Capacity 
Building 
Health care 
Video SEWA 
Housing 
Infrastructure 
Child care 
Legal Services 
Work Security 
Insurance
ORGANIZATIONAL 
STRUCTURE 
SEWA has three levels of staff outside corporate 
management at its headquarters 
1. District Coordinator:- responsible for coordinating all 
SEWA activities in a rural district in Gujarat typically have a 
population between from one and two million. 
2. Team Leader:- who organizes the women in the village. 
3. Volunteer:- Recruited by team leaders and handles all 
the further SEWA activities.
ORGANIZATIONAL 
STRUCTURE 
• Registered as a Trade Union under the Indian Trade Unions Act of 1926. 
• Two-tier level of elected representatives 
 Trade Council (PRATINIDHI MANDAL) 
 Trade Committees (DHANDHA SAMITI) 
• SEWA ensures that there is transparency in elections. 
• Executive Committee of 25 members – elected by Trade Council every 3 
years 
• Office-bearers elected from among Executive members 
• President elected from trade with largest membership 
• All elected members are working class women 
• Regular rotation of office holders.
MEMBERSHIP 
Self-employed workers 
Hawkers, vendors, small business women 
like vegetable, fruit, fish, egg and 
other vendors of food items 
Home-based workers like weavers, 
potters, bidi and agarbatti 
workers, papad rollers, 
ready-made garment workers 
Manual laborers & service providers 
like construction workers, 
contract laborers, handcart pullers 
Agricultural workers
SEWA-AN INNOVATION 
SEWA CAFE 
• SEWA cafe experiments in “Peer to Peer Generosity” 
• Driven by volunteers and operated by modest staff, the 
meals are cooked and served with love, and offered to the 
guest as a genuine gift. 
• It begins with a single gift: first given, then received... 
multiplied, and given again, in a growing chain of 
kindness and care.
SEWA-AN INNOVATION 
•Integrated and Comprehensive Approach: Increase farmers’ 
economic, human and social capital and enable them to overcome 
poverty. 
SEWA’s STEPS IN ORGANIZATION AND INSTITUTION BUILDING 
• Awareness about the opportunities 
• Building the self-confidence 
Awareness 
Raising 
• Organization of SELF HELP GROUPS 
(SHGs) 
• In 2010, there are about 2,140 SHG of 
SEWA with a focus on agriculture 
development. 
Creation of 
Organization 
• Capacity Building 
• Financial and Support services 
• Marketing Linkages 
Strengthening of 
Organizations through 
Linkages
ELA BHATT – A LEADER 
•Ela Bhatt graduated with a law degree in 1954 
•Joined the Textile Labour Association, a union founded 
by Mahatma Gandhi in 1917 
•Recipient of the Magsaysay Award, the Right Livelihood 
Award and other national/international honours, and is 
a current member of the Council of Elders led by Nelson 
Mandela. 
•She was deeply influenced by Gandhi. 
• Ela Bhatt led to transformation of more than 17 lakh 
people in the last four decades.
An Action‐Learning Approach 
The Grass‐Root Leader as a Change Agent : AAGEWAN 
Linkages to improve small‐scale women farmers Human 
Capacity 
Linkages to improve small‐scale women farmers’ access to 
productive assets and markets 
• SGH’s : SELF- HELP GROUPs 
• VRC : VILLAGE RESOURCE CENTERS 
• RUDI : RURAL DISTRIBUTION NETWORKS
SEWA – THE SCHOOL FOR LEADERSHIP DEVELOPMENT 
SEWA ACADEMY 
•Brings out the two SEWA newsletters, 
‘Anusooya’ and ‘Akashganga’ 
•Conducts research on issues related to 
Self-Employed Women workers 
Train grass‐roots members in 
Managerial and Leadership skills, 
Vocational Skills and Capability Building 
to the members, Literacy Training 
Courses at the Academy include very 
basic Self-Presentation Skills (e.g. 
talking into a microphone, and telling 
people who you are), 
More advanced courses to build Self- 
Confidence and quite sophisticated 
courses that include, for example, 
material on how to deal with Politicians.
ISSUES & CHALLENGES 
• Major challenge was to overcome the assumption that 
organizing workers in the informal sector just can't 
be done 
• initial start-up were in part problems with the policy 
environment 
• SEWA had to struggle for two years, for example, before it 
could initially register as a union, because the Registrar was not 
convinced that self- employed women were legally entitled to 
for a labour union who were the corresponding employers?
OTHER 
MAJOR 
CHALLENGES 
RESISTANCE TO 
ORGANIZING 
ACTIVITIES OF 
SEWA 
FINANCIAL 
VIABILITY 
GROWTH
GROWTH
ORGANIZING 
organizes them 
into a trade 
union 
collective 
strength 
SEWA activities 
are “demand 
driven 
VALUES 
Gandhian beliefs 
and practices of 
Ela Bhatt and her 
associates 
Strong values of 
inclusion and 
participation are 
encouraged 
FLEXIBILITY 
Decentralized 
style 
Staff are highly 
motivated, 
energetic, 
committed & 
risk-taking 
No set of rules 
telling them in 
any specific 
terms what to do 
LEADERSHIP 
Ela Bhatt 
nurtured 
leadership at the 
grass roots as 
well as at the 
centre 
transparency in 
elections 
corporate 
management 
Offices are 
treated as one-term 
posts
FINANCIAL SUSTAINABILITY 
>Over 55% of total costs are covered by membership 
fees 
>Grants and donations accounted for the other 
45% which are mainly for education and 
publications 
>International affiliations - Forming affiliations to 
international labor bodies 
>4,000 women members of SEWA contributed 
share capital of Rs.10 each to establish the Mahila 
SEWA Co-operative Bank in May 1974. 
> Currently, SEWA Bank has 125,000 self-employed 
women depositors and has disbursed loans without 
the need for traditional collateral, of over Rs.350 
million.
IMPACT 
• 3 lacs people obtained 
Healthcare primary health facility 
• 128 child care centre, catering 
Child care to 6300 children 
• 1 lacs members were covered, 
Insurance over 3000 claims were paid 
• SEWA housing trust, 2600 
Housing houses were build
IMPACT 
The urban branch of the union, with a membership of 1,78,736 in 
Gujarat, has organized workers in over 70 occupations or trades, 
clustered into four groups: home-based workers, vendors, 
producers, and manual laborers and service providers. 
The rural branch of the union has about 3,40,573 members in more 
than 700 villages in Gujarat. In rural areas, SEWA cooperatives have 
helped women improve the quality and design of the handicraft and 
woven items they produce for sale 
SEWA Membership Gujarat Membership - Rural - Urban
REFERENCES 
http://info.worldbank.org/etools/docs/reducingpoverty/c 
ase/79/fullcase/india%20SEWA%20Full%20case.pdf 
http://www.sewa.org/ 
http://c4c.org/about/videoSEWA.html 
http://www.meas-extension.org/meas-offers/case-studies/ 
sewa 
http://www.microfinancegateway.org/gm/document- 
1.9.27372/45.pdf
Organisational dynamics and change management on SEWA

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Organisational dynamics and change management on SEWA

  • 1. PRESENTED BY: PRESENTED TO: Dr. SATISH PANDEY, Associate Professor, SPM, PDPU MBA (Gen. Mgmt.)- GROUP D Ambarish nigam 20135005 Ankita parmar 20135008 Hitesh kankaria 20135021 Jenil mehta 20135024 Nilay dave 20135043 SCHOOL OF PETROLEUM MANAGEMENT PANDIT DEENDAYAL PETROLEUM UNIVERSITY
  • 2. INTRODUCTION • A membership organization • Formed in 1972 in Ahmedabad. • Objective is to empower women working in informal sector, so that they can achieve secure employment and self reliance. • Mobilized large no. of poor self –employed women for empowerment. • 535000 member in Gujarat and 700000 throughout India.
  • 3. SISTER ORGANIZATION 1970-79 • SEWA Cooperative Bank (1974) • First Milk Cooperative (1979) 1980-89 • Anasuya (newsletter) (1982) • SEWA National Association (1982) • First Artisans. Cooperative (1982) • Video SEWA (1984) • First Child Care Cooperative (1986) • First Tree Growers. Cooperative (1986) • BDMSA (first rural program, in a drought-prone area) (1987) • First Vegetable and Fruit Vendors. Cooperative (1989) 1990 –2014 • SEWA Academy (1990) • First Health Care Cooperative (1990) • First Salt Farmers. Cooperative (1991) • Vimo SEWA (Insurance) (1992) • SEWA Cooperative Federation (1993) • Gujarat Mahila Housing Trust (1994) • First Midwives Cooperative (1994) • • Kutch Craft Association (1995) • SEWA Gram Mahila Haat (local marketing) (1999) • • SEWA Trade Facilitation Center (2000)
  • 4. The SEWA Tree - A Women's Support Network Union •Social Security •Implementation & enforcement •Protective Legislation •Policy Support Cooperatives S E W A •Markets •Raw materials •Skills & Management •Training •Contracts Banks •Savings •Credit •Life insurance •Mortgage recovery and asset titles Services •Child care •Training •Communications •Legal Aid Vendor Cooperatives: Kerosene vendors Vegetable suppliers Fish vendors Artisans Coops.: Weavers Bamboo workers Block printers Patchworkers Embroiderers Service Coops. Child care providers Industrial cleaners Wastepaper collectors Community health workers Land & Animal Coops Wasteland and agro-forestry Diary Tree growers Group rallies Establishing nexus Negotiations Lobbying Social security Protests Identity cards Count cases Trade Groups Garment stitches Bidi rollers Head loaders Cart pullers Used garment dealers Vendors Domestic workers Incense workers Scrap collectors Construction workers Papad rollers Carpenters Smiths Agricultural Laborers Tobacco processors Fuel traders
  • 5. SEWA Support Services SEWA BANK SEWA Support Services Capacity Building Health care Video SEWA Housing Infrastructure Child care Legal Services Work Security Insurance
  • 6. ORGANIZATIONAL STRUCTURE SEWA has three levels of staff outside corporate management at its headquarters 1. District Coordinator:- responsible for coordinating all SEWA activities in a rural district in Gujarat typically have a population between from one and two million. 2. Team Leader:- who organizes the women in the village. 3. Volunteer:- Recruited by team leaders and handles all the further SEWA activities.
  • 7. ORGANIZATIONAL STRUCTURE • Registered as a Trade Union under the Indian Trade Unions Act of 1926. • Two-tier level of elected representatives  Trade Council (PRATINIDHI MANDAL)  Trade Committees (DHANDHA SAMITI) • SEWA ensures that there is transparency in elections. • Executive Committee of 25 members – elected by Trade Council every 3 years • Office-bearers elected from among Executive members • President elected from trade with largest membership • All elected members are working class women • Regular rotation of office holders.
  • 8. MEMBERSHIP Self-employed workers Hawkers, vendors, small business women like vegetable, fruit, fish, egg and other vendors of food items Home-based workers like weavers, potters, bidi and agarbatti workers, papad rollers, ready-made garment workers Manual laborers & service providers like construction workers, contract laborers, handcart pullers Agricultural workers
  • 9. SEWA-AN INNOVATION SEWA CAFE • SEWA cafe experiments in “Peer to Peer Generosity” • Driven by volunteers and operated by modest staff, the meals are cooked and served with love, and offered to the guest as a genuine gift. • It begins with a single gift: first given, then received... multiplied, and given again, in a growing chain of kindness and care.
  • 10. SEWA-AN INNOVATION •Integrated and Comprehensive Approach: Increase farmers’ economic, human and social capital and enable them to overcome poverty. SEWA’s STEPS IN ORGANIZATION AND INSTITUTION BUILDING • Awareness about the opportunities • Building the self-confidence Awareness Raising • Organization of SELF HELP GROUPS (SHGs) • In 2010, there are about 2,140 SHG of SEWA with a focus on agriculture development. Creation of Organization • Capacity Building • Financial and Support services • Marketing Linkages Strengthening of Organizations through Linkages
  • 11. ELA BHATT – A LEADER •Ela Bhatt graduated with a law degree in 1954 •Joined the Textile Labour Association, a union founded by Mahatma Gandhi in 1917 •Recipient of the Magsaysay Award, the Right Livelihood Award and other national/international honours, and is a current member of the Council of Elders led by Nelson Mandela. •She was deeply influenced by Gandhi. • Ela Bhatt led to transformation of more than 17 lakh people in the last four decades.
  • 12. An Action‐Learning Approach The Grass‐Root Leader as a Change Agent : AAGEWAN Linkages to improve small‐scale women farmers Human Capacity Linkages to improve small‐scale women farmers’ access to productive assets and markets • SGH’s : SELF- HELP GROUPs • VRC : VILLAGE RESOURCE CENTERS • RUDI : RURAL DISTRIBUTION NETWORKS
  • 13. SEWA – THE SCHOOL FOR LEADERSHIP DEVELOPMENT SEWA ACADEMY •Brings out the two SEWA newsletters, ‘Anusooya’ and ‘Akashganga’ •Conducts research on issues related to Self-Employed Women workers Train grass‐roots members in Managerial and Leadership skills, Vocational Skills and Capability Building to the members, Literacy Training Courses at the Academy include very basic Self-Presentation Skills (e.g. talking into a microphone, and telling people who you are), More advanced courses to build Self- Confidence and quite sophisticated courses that include, for example, material on how to deal with Politicians.
  • 14. ISSUES & CHALLENGES • Major challenge was to overcome the assumption that organizing workers in the informal sector just can't be done • initial start-up were in part problems with the policy environment • SEWA had to struggle for two years, for example, before it could initially register as a union, because the Registrar was not convinced that self- employed women were legally entitled to for a labour union who were the corresponding employers?
  • 15. OTHER MAJOR CHALLENGES RESISTANCE TO ORGANIZING ACTIVITIES OF SEWA FINANCIAL VIABILITY GROWTH
  • 17. ORGANIZING organizes them into a trade union collective strength SEWA activities are “demand driven VALUES Gandhian beliefs and practices of Ela Bhatt and her associates Strong values of inclusion and participation are encouraged FLEXIBILITY Decentralized style Staff are highly motivated, energetic, committed & risk-taking No set of rules telling them in any specific terms what to do LEADERSHIP Ela Bhatt nurtured leadership at the grass roots as well as at the centre transparency in elections corporate management Offices are treated as one-term posts
  • 18. FINANCIAL SUSTAINABILITY >Over 55% of total costs are covered by membership fees >Grants and donations accounted for the other 45% which are mainly for education and publications >International affiliations - Forming affiliations to international labor bodies >4,000 women members of SEWA contributed share capital of Rs.10 each to establish the Mahila SEWA Co-operative Bank in May 1974. > Currently, SEWA Bank has 125,000 self-employed women depositors and has disbursed loans without the need for traditional collateral, of over Rs.350 million.
  • 19. IMPACT • 3 lacs people obtained Healthcare primary health facility • 128 child care centre, catering Child care to 6300 children • 1 lacs members were covered, Insurance over 3000 claims were paid • SEWA housing trust, 2600 Housing houses were build
  • 20. IMPACT The urban branch of the union, with a membership of 1,78,736 in Gujarat, has organized workers in over 70 occupations or trades, clustered into four groups: home-based workers, vendors, producers, and manual laborers and service providers. The rural branch of the union has about 3,40,573 members in more than 700 villages in Gujarat. In rural areas, SEWA cooperatives have helped women improve the quality and design of the handicraft and woven items they produce for sale SEWA Membership Gujarat Membership - Rural - Urban
  • 21. REFERENCES http://info.worldbank.org/etools/docs/reducingpoverty/c ase/79/fullcase/india%20SEWA%20Full%20case.pdf http://www.sewa.org/ http://c4c.org/about/videoSEWA.html http://www.meas-extension.org/meas-offers/case-studies/ sewa http://www.microfinancegateway.org/gm/document- 1.9.27372/45.pdf

Editor's Notes

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