The last couple of years have been full of discussions on how to scale agile methods. Frameworks promising to know the answer on how to scale are plenty, well known, and it feels like new frameworks keep entering the market on a monthly basis. Most, if not all come with a nice big picture showing managers how an (big) agile organizations needs to look like. They got it all wrong. Creating an agile organization is not about introducing new titles and roles, not about cross-functional teams and especially not about trains. Agile organizations are about respecting people, delivering value to customers, and being able to constantly adapt to change. To achieve all this you need is stress, reflections mechanisms and leadership. This talk will show you, how the Kanban method can help you to get exactly those three things to successfully foster an organization that is delivering value to their customers, is able to adapt to changes, while respecting its people and without turning everything upside down.

1. There is no scaling,
only service improvements
ALICON 2019, Wolfgang Wiedenroth, it-agile GmbH

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n

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Executive’s opportunities for transitioning
organizations are limited to one.

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Costly
Capability
Time
In terms of capability and money
Will we ever
get here?

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Unsustainable
Time (No. of half-lives)
No.ofatomsThe next change is around the corner

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Employees learned
nothing about change
Besides it being exhausting, though
your older workforce knew that already

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My problem with them:
They are short-term solutions.

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„Be best at
getting better“
Cliff Hazell @LKCE17
https://vimeo.com/243662603

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To CONTINUOUSLY IMPROVE you need to:
Stress the system
Reflect regularly
Take leadership

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UNDERSTAND the PURPOSE of your work
LISTEN to customers and
frontline staff
STRESS

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UNDERSTAND the FLOW of work
VISUALIZE it and TALK to the
people actually doing the work
STRESS

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Show alternative ways of doing things
Use the KANBAN
MATURITY MODEL
STRESS

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STRESS
Creates opportunities for change
How are customer needs not met?
Where can the flow of work be improved?
What could be done to improve it?

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Reflection Mechanism
Reflect regularly
Introduce the
KANBAN CADENCES
Risk Review
Operations Review
Strategy
Review Service Delivery Review
Kanban
Meeting
Delivery Planning
Meeting
Replenishment
Meeting
Risk ReviewRisk Review

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Leadership
Encourage act of Leadership on all Levels
Support managers with personal coaching
Teach them The Responsibility Process™
Be the beacon

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Leadership
The Responsibility Process™

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Always EVOLVE from where you are
Capability
Time
Taking small steps, continuously getting better
Reduced fear + risk + cost
Benefits early on

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Employees learn what to improve on, how to create
opportunities for change and how to take actions

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Stress the system
Reflect regularly
Take leadership
To foster an organization that is continuously delivering
value to customers, is able to adapt to changes, while
respecting its people and without turning everything
upside down

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– Bruce Lee
“Long-term consistency
trumps short-term instensity.”
Thank you!