Gregory Bisanz is seeking new employment opportunities. He has over 16 years of experience in various roles including Business Analyst, Technical Requirements, Senior Technical Customer Support Professional, and Department Manager. He has extensive experience providing application lifecycle management support and has led several migration projects. Bisanz also has management experience, having led teams of up to 25 employees. He is proficient in technologies such as Lotus Notes, MVS, DB2, SQL, and project management.

1. Resume Gregory Bisanz 12 Gables Blvd Poughkeepsie NY , 12603 845-473-7997 [email_address]

2. Gregory Bisanz Seeking Employment Opportunities Business Analyst, Technical Requirements Senior Technical Customer Support Professional Advisory Systems Analyst Manager, Plans & Controls, Logistics Deployment Import/Export Operations

3. Profile For the past sixteen years , I have held positions as a Business Analyst, Technical Requirements, Senior Technical Customer Support Professional, Advisory Systems Analyst and Department Manager providing ALCM (Application Life Cycle Management) support to a suite of multi-platform, diverse applications. During this period I also had additional responsibilities as a Team Lead and Project management and had primary responsibility for end user training, education and Lead Technical Support to a global based user community. I was directly involved in all phases of ( Software Life Cycle Management). I have had Project Office responsibility for MVS based applications utilizing DB2 databases. I have experience with LotusNotes DB, mail functions, document collaboration, agents, applications and user security. My additional skills include Windows, AIX and WEB based applications. Prior to my current assignment I held management positions for thirteen years. In addition to performing all traditional People Management responsibilities I held technical and staff assignments which included staffing, resource planning, audits, education, security compliance, procedures and document control. Prior to this I was a Systems Analyst for an MRP application used worldwide.

4. 01/1992 – 11/2008 IBM Corporation, Poughkeepsie, New York, USA Business Analyst, Technical Requirements, Application Migrations Projects. (ALCM) - Migrated legacy MVS application from DB2 database to AIX Oracle database application with WEB portal front end function. Provided Technical requirements, functional specifications, parameters, user access rules and Technical Support. Key participant on the competitive analysis project to select vendor product. Review models of the product and submit recommendation to senior executive management.. Developed ETL (Extract, Transfer, Load) process for data extraction. - Defined and executed SQL statements and data transfer files for data transfer from MVS Legacy application to the new AIX application. Defined parametric rules, data structure, syntax and network file identification.. Project Initiation Document (PID) Develop Business Process - Gathered and documented end user requirements and specifications for the design and development of a new Mfg. Sourcing application. This new application was LotusNotes based and utilized SMTP (Simple Mail Transfer Protocol) to transfer transactions from a DB2 database to the LotusNotes DB. This application used Notes agents to perform the required data record updates. Provided Technical Support for the application and end user training.

5. 01/1992 – 11/2008 IBM Corporation, Poughkeepsie, New York, USA Business Analyst, Technical Requirements, Key participant in new Product Development application. - Defined attributes, functionality, rules and process for sub-function of a Product Development application, migrating distributed systems to central database with network infrastructure. Product Document Storage and Retrieval Application. - Participated in a Corporate project to migrate all hard copy and aperture cards to a digitized standard and consolidate 24 sites records to one central DB2 database which allowed worldwide access on a real time basis. I was a key lead in a project to eliminate all hard copy document storage operations. This resulted in a cost savings of over $1,000,000.00. Program Office for Import/Export Corporate Operations -Interface and Customer Support. Provided SLCM support and was primary interface with customer.

6. 01/1992 – 11/2008 IBM Corporation, Poughkeepsie, New York, USA Business Analyst, Technical Requirements, Corporate Data Standards Stewardship - SPA (Standards Project Authority) with corporate ownership and responsibility for a Data Classification Standard and Site Location Identification Codes. In this role I was the Subject Matter Expert for these two standards with responsibility for adherence and interpretation of the standard.. Divestiture and Acquisition projects. -Key participant in several acquisition and divestiture projects. My primary responsibility was to create processes and plans for identification and separation of assets and intellectual property. This included training, providing support and assisting in the installation of logistics systems Project Management - Maintained SLA (Service Level Agreement) and DOU (Document of Understanding) with operations center. Identify trends, exposures and corrective action. Apply Customer Relationship Management skills. Manage Project and System Change.

7. 01/1977 – 11/1992 IBM Corporation, Poughkeepsie, New York, USA Manager, Plans & Control and Logistics Deployment Manager , Plans and Control, Order Scheduling and Production Control People Management responsibilities. Direct reports from 10 to 25 employees -Counseling, evaluations, executive resource assessments, compensation, career growth. Resource, Staffing, Capacity Planning . - Reported directly to the functional manager of a 300 person organization as the administrative assistant responsible for tracking, monitoring and reporting on all metrics, goals and targets. Cost Effectiveness Program and Employee Suggestion Program evaluator. Project Lead Logistics Reuse program. - Designed, developed and implemented a logistics procedure to enable the re-utilization of returned commodity. This was was a direct assignment from the Assistant Plant Manager and critical to meet product shipment schedule.

8. 01/1992 – 11/2008 IBM Corporation, Poughkeepsie, New York, USA Manager, Plans & Control and Logistics Deployment Deployed major ERP logistics systems. - Staff was responsible for deploying a new Enterprise Requirements Planning application. Cut over and maintaining production schedules in parallel was critical. Manage Asset Control Program. - Insured site audits and inventory controls were conducted, reported to site management and action taken on exposures. The assets were of extremely high value, state of the art technology and loss prevent commodity. Competitive analysis projects. (Global Mfg. Operations) - Part of a high level team that was chartered by the Plant Manager to perform a competitive analysis of Manufacturing operations between IBM Japan and IBM MHV. Determined and recommended cost reductions and efficiencies to improve cost performance and profitability. Education Programs - Developed a multi-site program with our local college to provide employees with a short term semester program of selected courses to improve skills.

9. Key Skills and Proficiencies Business Analyst, Advisory Systems Analyst, Management LotusNotes DB, administer MVS, RACF, DB2,SQL Disaster Recovery and Business Continuity Hyperion (BRIO) AIX MS Office Lotus Notes Smartsuite Project Management, Business Data Standards, Records Management Award History: 13 Peer Recognition Awards 7 Informal Awards 3 Division Awards 1 Managerial Performance Award 1 Extended Responsibilities Award Special Assignments, Community Volunteer Work National Engineers Week, School visits Take Your Children to Work Day volunteer Volunteer at DC Coalition for Homeless Shelter (overnight monitor) Volunteer at St. Francis Hospital, aide for Reading Program