Stephen Burge has over 25 years of experience as a project manager and business analyst. He has managed projects involving business process reengineering, database design, system integration and software implementation. His projects are consistently delivered on time and on budget. He excels at requirements gathering, documentation, and ensuring clear communication between stakeholders.
Characterized by a previous manager as noted on LinkedIn and colleagues as an organized, flexible, decisive and intuitive problem solver, I believe my strongest value to be my dynamic ability to succesfully flow projects and meet deliverables in a team oriented environment with minimal direction.
Characterized by a previous manager as noted on LinkedIn and colleagues as an organized, flexible, decisive and intuitive problem solver, I believe my strongest value to be my dynamic ability to succesfully flow projects and meet deliverables in a team oriented environment with minimal direction.
Experienced senior level Business Analyst who enjoys working with various business organizations to improve processes, systems, and the overall business climate for each employee.
Strong technology manager who excels at understanding customer requirements and who utilizes technology and best practices to achieve company goals; utilizing existing applications to streamline and improve performance transparency. Extremely passionate with respect to process improvement, implementing best practices and accurate reporting resulting in actively being sought after by clients. International and domestic expertise in process improvement and application deployment. Repeatedly reduced costs increased productivity and expanded marketability using a technological approach to implementing software solutions across multicultural environments.
1. Stephen Burge
2508 Merlin Drive • Lewisville, Texas 75056 972-899-9466 sburge@grandecom.net
Project Manager
Project Manager that is a liaison between Information Technology and diverse business organizations. My projects
meet business goals and expectations in a timely, proactive manner that address business processes, business
requirements, and cost benefits. Clear, timely communication is maintained between all team members so that project
expectations are kept. My cross-functional teams effectively communicate with QA, developers, subject matter
experts, and managers. I have merged different data systems into one and removed duplicate data fields. Projects are
done on time and on budget.
Gap Analysis • Business Requirements Documentation • Business Process Documentation • Quality Assurance
• System Testing • Customer Support • Integration Planning • Database Design • Risk Assessment • Team
Building • Train the Trainer • Help Desk • Deployment Coordination
Created new database and associated process flow that showed a cost avoidance of $2.2 million in six
months..
Documented the conversion from Oracle Agile PLM to Siemens TeamCenter such that new system
maintained the same functionality and data fields as the older system
Defined radically new workflow processes that were used on ERP, PLM, and SRM software to multiple
business units that were incorporated into an out of the box system, which resulted in 20% reduction in using
unique parts in design process.
PROFESSIONAL EXPERIENCE
Veloc Inc. (The Inteq Group) – Irving, Texas 10/2015 – Current
The Inteq Group, Inc. is involved in business process re-engineering and business analysis consulting.
Business Analyst (Contractor)
Participated in documenting AMN Healthcare's current, personnel placement business processes. Documented
issues with the current business processes and mapped them against those processes.
Talent 101 (Texas Instruments, Inc.) - Plano, Texas 3/2015-7/2015
Texas Instruments is an international analog and processor integrated circuits manufacturer.
Senior Project Manager (Contractor)
Managed project that created system requirements and database requirements for a proof of concept, integrated
circuit testing tracking system. Interfaced with business project manager and stakeholders to insure that project
schedule issues were addressed and maintained. Utilized Sharepoint to store requirements, document project
schedule (MS Project files), process risk issues, and maintain communication with the team.
• Completion of project is expected to automate tracking of defective parts, reduce incorrectly identifying
parts as rejects, and reduce testing cycle time.
RightStaff (Boy Scouts of America) – Irving, Texas 2/2014-8/2014
Boy Scouts of America is a non-profit organization that develops youth based on values.
Business Analyst (Contractor)
Create requirements and workflows to convert paper enrollment system into an online and paper enrollment
system. Wrote user stories and interface with users from different departments.
CONEXIS – Irving, Texas 1/2013-1/2014
CONEXIS is a administrator and developer of COBRA, FSA , HSA , and Affordable Healthcare management
software.
2. Stephen Burge Page Two
Project Manager/Business Analyst
Effectively and efficiently managed meetings between CONEXIS team and partner company. Identified and
communicated issues to all parties (customer and partner). Did gap analysis between software and state
requirements. Trained business analysts. Updated PMO playbook. Created flow diagrams to reflect documented
processes. Worked with stakeholders to revise SLAs and KPMs. Managed weekly presentations to upper
management. Managed SharePoint files that covered requirements, project schedule, and communications
between customer/partner, government entity, and internal departments. Insured that SQAs did appropriate testing
of software (UAT). HIPAA certified.
Implemented Affordable Healthcare software on time through the successfully interfacing with partner
company members and managing a CONEXIS set of team leaders.
THE INSOURCE GROUP (MICHAEL'S) – Irving, Texas 7/2012-9/2012
Michael's is a major retailer of arts and crafts products.
Business Analyst (Contractor)
Created business process documentation for scrapbooking e-commerce operations at Michaels.
• Created wireframes/mockups for e-commerce web site to allow customers to purchase photo products
PROCUREVISION, LLC (TITLEMAX) – Alpharetta, Georgia 10/2011 – 5/2012
Titlemax is a title lending company that gives money to people in exchange for their vehicle title.
Project Manager/Senior Business Analyst (Contractor)
Performed gap analysis between two thick client systems and a newly developed thin client system in the
operations of their stores – focusing on post collection efforts. Insured that latest application had all of the needed
data fields. Identified opportunities for future enhancements. Generated functional requirements for migration of
older systems functionality to newest system. Converted user stories into functional requirements. Managed
junior business analysts. Trained business analysts. Participated in Scrum poker. Defined acceptance testing
requirements.
Completed 20% more business analyst requirements than originally assigned, while meeting original
due date.
Created wireframes/mockups of functionality from two other systems being merged into their latest
application.
KELLY ENGINEERING SERVICES (BROOKS INSTRUMENT) – Allen, Texas 10/2010 – 8/2011
Brooks Instrument is an international company that produces precision flow meters for various industries, from the
semiconductor industry to oil and gas.
Business Analyst (Contractor)
Performed analysis on data migration from Agile PLM to TeamCenter PLM to insure no data was lost. Performed
functionality gap analysis between Agile PLM to TeamCenter PLM. Wrote user stories to specify enhancements to
TeamCenter. Trained Allen site in the use of TeamCenter. Became TeamCenter champion and subject matter
expert. Consolidated two metrology software systems into one and upgraded them to the latest version (insured
latest version had complete set of data from both systems).
Migrated metrology software to latest version that showed a cost avoidance of 81%.
Converted Allen facility to TeamCenter and implemented new TeamCenter functionality at corporate
headquarters such that 20% reduction in piece part population could be realized.
CAREERCONNECTION – Dallas, Texas 11/2009 – 9/2010
CareerConnection assists professionals in networking, career management and placement with companies
throughout the Metroplex. It is the oldest and largest career management and networking organization in the
Dallas/Fort Worth area.
3. Stephen Burge Page Three
Project Manager (Contractor)
Compared various CRM packages (SalesForce, Bull Horn, etc.) to users’ needs per defined requirements. In
addition, created new analytics, normalized and sanitized data, and new processes and reports. Wrote system
requirements. Implemented enhancements to web site utilizing agile methodology. Performed gap analysis on
web site functionality. Selected developer to create new functionality.
• Implemented increased functionality and more user friendly functions to web site that resulted in 5% more
user use activity and resulted in a cost avoidance of $9600.
BARBEAU ENTERPRISES (JP MORGAN CHASE) – Farmers Branch 7/2009
Company provides contract, direct placement, and recruiting research options nationwide.
Team Lead (Contractor)
Migrated computer equipment from WaMu functionality to Chase functionality. Managed implementation team.
Converted equipment at bank branch on time and with site personnel being very pleased with results (minimal
impact), whereas some sites had their team working till after midnight.
LOCKHEED MARTIN - Dallas, Texas 11/1991 – 3/2008
International company that produces various products that include aircraft, radar, and space vehicles. This
specific division develops several missiles and fire control systems and operates in a matrix management
environment.
Senior Components Engineer 2006 – 2008
Led team in coordinating and communicating critical component issues, including obsolescence through the use
of MS Project. Identified optional part types to be used. Documented company procedures. Managed project
costs. Mentored junior components engineers to learn the steps and processes to resolve piece part issues.
• Cost avoidance of $1M was realized as the result of monitoring parts for obsolescence issues.
Project Manager / Business Analyst 2004 – 2006
Coordinated three projects for simultaneous implementation of logistical custom applications, while using agile
methodology (includes Scrum meeting style). Kept meetings strictly to identified time limit. Kept track of all
enhancements through the use of MS Project so that all schedules and goals were met. Managed unit testing
and acceptance testing of proposed system. Identified enhancements between wants and needs for the next
sprint period with stakeholders and upper managers. Performed configuration management of enhancements.
Generated user stories. Trained users to create their own user stories. Scribed meetings with stakeholders.
Elicited, defined, documented, and scheduled development of 83 logistical enhancements over a one year
period for an internally created software package that supports missile depot activity by utilizing SDLC
methods. Enhancements added functionality to existing system, met stakeholders’ requirements and kept
98% of top enhancements on schedule and bug free.
Obtained funding each year to develop in-house logistical software in a zero based financial environment
and allowed continued development of software.
EDUCATION / PROFESSIONAL DEVELOPMENT
M.B.A. in Information Technology • University of Dallas - Irving, Texas
Sigma Iota Epsilon Honor Society
B.A. Chemistry • Southern Methodist University - Dallas, Texas
Leadership 21 - management training courses at Lockheed Martin
4. Stephen Burge Page Four
TECHNICAL SKILLS
C/C++ • COBOL • MS Access • MS Project • MS Office • Borland Caliber • i2’s Object Oriented Relational database
(Oracle) • MS Visio • SharePoint • MS 365
ASSOCIATION INVOLVEMENT
Lockheed Martin Missile and Fire Control’s Component Engineering representative to Lockheed Martin’s
Engineering Process Improvement Council
Director on i2 User Group Board of Directors