Michael A. Giacalone is a project management professional with over 20 years of experience managing projects across various industries. He has extensive experience implementing ERP systems, data center migrations, and infrastructure upgrades. He is a certified Project Management Professional (PMP) and holds ITIL Foundation certification in IT service management. Currently, he works as an independent consultant providing project management services and training.

1. MICHAEL A. GIACALONE
19804 Wellington Manor Blvd. mgiacalone@tampabay.rr.com
Lutz, Florida 33549 Home: (813) 909-8825 / Cell: (813) 784-8110
Professional Summary Versatile projectmanagementpractitioner with significantfinancial,operations,services,program /project
management, system implementation, testing, and training experience within transportation, utilities,
manufacturing, consumer andmortgagebanking along with small-to-large software and service providers.
Competencies-at-a-Glance
Certifications Project Management Institute certified Project Management Professional
ITIL®
Foundation certification – IT Service Management
Professional Experience
Solution Dynamics, LLC – Principal Owner 02/2002 to Present
Manage and contribute in a variety of projects across industries and technical scope. Leverage client’s projectmanagement
methodology,or custom tailoring projectmanagement bestpractices,tools,and templates to meetclient projectrequirements. Provide
projectmanagementcourse developmentand training to for corporate training enterprises and higher-level education institutions.
Contract Instructor (various project management courses)
Project ManagementAcademy 08/2015 to present
Core Performance Concepts (Universityof South Florida & Stetson University) 03/2012 to present
Productivity Point Global 11/2014 to present
Adjunct Instructor - Hillsborough Community College – Tampa, Florida 08/2014 to present
Project Role – Project Manager – Ranpak Corp. – Cleveland, Ohio / The Netherlands 07/2016 to present
Perform projectmanagementfunctions and leading efforts in supportofBaan LN ERP implementation for US and EMEA facilities.
Project Role – Project Manager – Room-To-Go – Tampa, Florida 02/2016 to 03/2016
Provided project management bestpractices to the developmentof RTG’s Project Quality Office (PMO).
Project Role - Project Manager – Orion Engineered Carbons – Qingdao, China 10/2015 to 02/2016
Transitioned the applications and infrastructure for OEC per their recent acquisition ofEvonik’s carbon black manufacturing plan tin
Qingdao,China.
Project Role – Project Manager – AIAC International Pharma – Arecibo, Puerto Rico 02/2015 to 09/2015
Drove the transition and separation ofapplications,including SAP, from Merck to AIAC International Pharma. Responsibl e for
interaction with vendors and users in supportoftesting and implementation ofsystem moves.
Project Role – Project Manager – Technetics Group – Daytona Beach, Florida 06/2013 to 02/2014
Planned,organized,and drove ERP implementation as the business advocate with Exact Software as the integrator. Managed
QlikView BI tool implementation thatprovided dashboard reporting across eightERP databases.
Project Role – Project Manager – Bank of America 06/2012 to 05/2013
Steered the re-opening ofREG AB Section vi remediation to compliance within Bank ofAmerica’s DefaultServices organization.
Project Role – Project Manager – Orion Engineered Carbons/Phoenix Associates 03/2012 to 06/2012
Responsible for driving data center migrations and transition all applications,MS Active Directory users, and infrastructure services
into OEC’s environmentwithin the 6-month Transition Services Agreement(TSA).
Program Management  Program/IT Governance  Program Management
 Project Portfolio Management  C Level Interaction
 Resource Planning and Management  Capital Budget Management
Project Management  Project Management Mentoring, Course Development &
Training
 System & Software Training
 Stakeholder Management  Project Scheduling
 Operations Management  Process Modeling
 Deployment & Cutover Planning / Execution  Big 4 Consulting Experience
Technology
Implementations
 HRMS, Human Capital Management, Payroll  Decision SupportSystems
 Mortgage Origination,Investor Reporting & Servicing Systems
 Customer Information Systems
 Case ManagementSystems
 Bank System Conversions
 SAP, Oracle (PeopleSoft) & Macola ERP  Fixed Assets
 Image capture and workflow
 Data Center Migrations
 Infrastructure Upgrades
Testing Management  User Acceptance Testing and Training

2. Michael A. Giacalone Page 2
Project Role – Deployment Lead (KPMG) – Verizon Wireless – Basking Ridge, New Jersey 09/2011 to 03/2012
Ensured thatPeopleSoftFinancial and Supply Chain ManagementERP implementation (v9.1) and Fulcrum CATS software
systems were fullydeployed, implemented and functioning within the context of the KPMG PMO.
Project Role – Project Manager – CoreLogic – Westlake,Texas 11/2010 to 05/2011
Drove requirements-gathering sessions with Funds Managementoperations and delivered detailed business requirements
documentto CoreLogic IT development. Also, developed and delivered User Acceptance Test course and procedures to business.
Project Role – Program Manager – Fiserv - Lake Mary, Florida 09/2009 to 11/2010
Planned,organized,monitored,and controlled a group of related projects to implementSignature software and other integrated
productcomponents for a $50 million solution for a Fiserv client (American Savings Bank in Hawaii). Managed and mentored 29
projectmanagers within program to ensure seamless integration and delivery;managed the critical path and set performance
objectives; defined program milestones,dependencies,and deliverables using MS SharePointfor enterprise access. Managed the
program’s effort-driven projectscheduling, using (ClarityOpen Workbench).
Project Role – SAP Deployment Lead - Tropicana Products – PBSG - Bradenton, Florida 12/2007 to 06/2009
Lead and drove resources and cutover tasks to ensure successful legacysupplychain systems conversions,migrations and
integration to SAP R3/R4 ERP.
Project Role – Program Manager – Motorola Mobile Devices IT - Libertyville, Illinois 05/2007 to 12/2007
Provided program managementfor securityhardening, disaster recovery, and data center migrations as partofan infrastructure
upgrade program for Motorola’s Mobile Device Run (O & M) unit based on IT Service Management(ITIL®
). Managed and
mentored five projectmanagers as partof Motorola’s $50 million infrastructure upgrade initiative.
Project Role – Senior Project Consultant at HSBC Technology & Services - Brandon, Florida 08/2006 to 05/2007
Drove the deploymentof IBM’s Image Automation Workflow platform for HSBC Mortgage Services that provided increased
productivity and FTE saves over the subsequent three years.
Project Role – Business Test Lead at Las Vegas Valley Water District - Las Vegas, Nevada 01/2006 to 07/2006
Provided testteam leadership for LLVWD Customer Information System Projecttestteam charged with post-implementation
production support (SPL/PeopleSoftv8.42) relative to defects,enhancements and customizations inclusive of test design and
execution of tests (system and end-to-end cases,data prep (SQL), and expected results).
Project Role – User Acceptance Test Manager HSBC Mortgage Services - Brandon, Florida 05/2005 to 01/2006
Successfullyimplemented testplan toward MortgageServ 5.01 Release. Drove the business toward complete and thorough
testing of core system upgrades and base code releases through teststrategy,plan, and case development.
Project Role – Project Manager – First American Default Technologies - Orlando, Florida 04/2004 to 05/2005
Provided projectmanagementmethodologyfor all phases ofimplementation ofFADT’s Case ManagementSystem
(VendorScapeCMS). Successfullyimplemented atCitiMortgage,Inc. and Chase Home Finance. Utilized MS Project Server for
projectscheduling.
Project Role – Implementation Manager - Fiserv Lending Solutions - Lake Mary, Florida 04/2003 to 07/2003
Developed and managed a staff of seven, implementation coordinators,projectmanagers, documentand technical support
analysts who delivered easyLENDER Loan Origination Implementation Services contractofferings .
Project Role – Business Test Lead - Texas Utilities (TXUE) - Dallas, Texas 02/2002 to 11/2002
Provided hands-on leadership toward TXUE business testteam (subject-matter experts and testing experts) charged with the
testing of enhancements, major upgrades,and customizations ofTXUE’s customer information system (CorDaptix).
Kronos, Inc. – Director, Installation and Customer Support - Tampa, Florida 12/2000 to 11/2001
Provided strategic managementand delivery of services for Labor Analytics Division healthcare clients. Transformed SupportServices
unit (25 account managers) into an effective matrix services delivery model.
Sage / Best Software, Inc. – Director, Professional Services - St. Petersburg, Florida 04/1998 to 11/2000
Directed all implementation services—Human Capital Management,Payroll,Fixed Assets,General Ledger---including financial
performance,recruiting,engagementmanagement, clientrelations,and business development.
Mortgage Dynamics, Inc. - Manager of Software User Services - McLean, Virginia 03/1997 to 03/1998
Directed the implementation and projectmanagementofproprietary secondarymarketing software products (SMarT& DocSMarT).
Managed the customer installation and supportunitconsisting of5 professionals.
Early Career:
Ceridian Employer Services – District Implementation Manager – Columbia, Maryland 07/1995 to 02/1997
Fannie Mae - Manager, Mortgage Operations - Washington, 06/1988 to 05/1995
Citibank (Maryland), N.A. - Consumer Banking Group - Accounting Manager 05/1986 to 05/1988
Amtrak – Accountant / Manager of Accounts - Washington DC / New York City 04/1978 to 05/1986
Education MBA, Adelphi University, Banking and Finance
BS, University of Tampa, Accounting and Business Management