William Czepiel has over 20 years of experience in information technology roles including database administration, project management, and IT management. He has extensive experience with Oracle, SQL, UNIX, and other technologies. His resume highlights roles managing IT for a school district, nursing home, and airport, as well as contractor positions involving EDI implementation and IT management.
This document provides a summary of Vernon Fawcett's professional experience and qualifications. It outlines his extensive experience in IT roles spanning over 20 years, including positions in systems support, network administration, applications administration, and desktop support. It also lists his proficiency with various software such as Windows, Linux/UNIX, Microsoft Office, databases, backup software, and networking tools.
Erik Von Schuessler has over 15 years of experience in IT roles including network administration, system administration, and IT support. He has a bachelor's degree in computer engineering and is Cisco certified. His experience includes managing networks, servers, storage, and other infrastructure for various organizations. He is proficient in both Windows and MacOS administration and has experience deploying and supporting a wide variety of hardware and software.
Lord McArthur has over 24 years of experience in IT, help desk, and computer technology roles. He is currently pursuing a Bachelor's degree in Communication/Computer Sciences while working as a Member Services Representative for Teleperformance, where he received an Employee of the Month award. Prior experience includes roles in help desk support, network administration, and EDI support.
Michael J. Oppelt is an experienced IT professional with skills in networking, systems administration, project management, and customer service. He has worked in various industries including manufacturing, higher education, and consulting. Currently enrolled in CompTIA certification programs, he has over 20 years of experience in roles such as IT Manager, Desktop Support Engineer, and Systems Administrator.
James T. Privett has over 20 years of experience in information technology with expertise in desktop support, hardware and software troubleshooting, network administration, and project management. He has an Associate's Degree in Micro-Computer Software Specialist and certifications including A+, Network+, and MCP. His professional experience includes positions at Bell TechLogix, Vanderbilt University Medical Center, Dell Computers, and serving in the United States Navy.
Michael A. Hines has over 19 years of experience as a certified computer technician providing desktop support, helpdesk services, and technical consulting for corporate and government clients. He has extensive skills in imaging, installing, and configuring Windows, Linux, and Mac operating systems, software applications, and network printers. Most recently, he has worked for the South Carolina Department of Health and Human Services providing technical support statewide.
This document is a resume for Daniel G Vanino summarizing his experience and qualifications. It outlines his objective of obtaining a rewarding and challenging position utilizing over 20 years of IT experience. It details his extensive experience managing networks, desktop support, software, operating systems and more for various organizations. Key roles included quality assurance manager, network administrator and desktop support positions.
This document provides a summary of Vernon Fawcett's professional experience and qualifications. It outlines his extensive experience in IT roles spanning over 20 years, including positions in systems support, network administration, applications administration, and desktop support. It also lists his proficiency with various software such as Windows, Linux/UNIX, Microsoft Office, databases, backup software, and networking tools.
Erik Von Schuessler has over 15 years of experience in IT roles including network administration, system administration, and IT support. He has a bachelor's degree in computer engineering and is Cisco certified. His experience includes managing networks, servers, storage, and other infrastructure for various organizations. He is proficient in both Windows and MacOS administration and has experience deploying and supporting a wide variety of hardware and software.
Lord McArthur has over 24 years of experience in IT, help desk, and computer technology roles. He is currently pursuing a Bachelor's degree in Communication/Computer Sciences while working as a Member Services Representative for Teleperformance, where he received an Employee of the Month award. Prior experience includes roles in help desk support, network administration, and EDI support.
Michael J. Oppelt is an experienced IT professional with skills in networking, systems administration, project management, and customer service. He has worked in various industries including manufacturing, higher education, and consulting. Currently enrolled in CompTIA certification programs, he has over 20 years of experience in roles such as IT Manager, Desktop Support Engineer, and Systems Administrator.
James T. Privett has over 20 years of experience in information technology with expertise in desktop support, hardware and software troubleshooting, network administration, and project management. He has an Associate's Degree in Micro-Computer Software Specialist and certifications including A+, Network+, and MCP. His professional experience includes positions at Bell TechLogix, Vanderbilt University Medical Center, Dell Computers, and serving in the United States Navy.
Michael A. Hines has over 19 years of experience as a certified computer technician providing desktop support, helpdesk services, and technical consulting for corporate and government clients. He has extensive skills in imaging, installing, and configuring Windows, Linux, and Mac operating systems, software applications, and network printers. Most recently, he has worked for the South Carolina Department of Health and Human Services providing technical support statewide.
This document is a resume for Daniel G Vanino summarizing his experience and qualifications. It outlines his objective of obtaining a rewarding and challenging position utilizing over 20 years of IT experience. It details his extensive experience managing networks, desktop support, software, operating systems and more for various organizations. Key roles included quality assurance manager, network administrator and desktop support positions.
This document provides a summary of qualifications for Peggy Holland, including her contact information, education history, certifications, and work experience in service desk and desktop support roles over the past 15 years. She has held positions as a Service Desk Manager, Supervisor, and Technician for various government contractors, where her responsibilities included managing service desks, troubleshooting hardware and software issues, installing applications, and assisting users. Peggy has extensive experience with IT systems, networks, and security and is pursuing her Bachelor's degree in Computer Information Technology.
Tony Johnston has over 30 years of experience in IT project management, systems engineering, and technical support roles. He has extensive experience architecting, building out, and supporting Windows server environments, including Active Directory, DNS, DHCP, firewalls, and monitoring tools. His background includes transitions, transformations, and support engagements for clients in various industries. He is proficient in networking, virtualization, storage, databases, and other technologies.
This document is a resume for John Colucci that summarizes his education and professional experience in technical support roles. It lists an associate's degree in computer information systems and technical skills including various operating systems, backup software, and networking tools. It then details work history providing tier 1 and 2 technical support for several companies from 2006 to present, involving monitoring systems, troubleshooting issues, and assisting customers.
The document is a resume for Brian Maushart that outlines his professional experience and technical skills. It summarizes that he has over 20 years of experience managing networks and servers in various IT roles. Currently, he is a Team Lead/Manager for Network Administration Services at Solano County, where he oversees a team supporting 350 systems and is responsible for budgets over $500k. He has experience virtualizing servers, implementing new systems, and adapting best practices to optimize business efficiencies.
Gary Bridger has over 20 years of experience in information technology roles. He has managed IT departments with over 1500 workstations and 172 servers. Some of his responsibilities have included implementing and maintaining ERP and CRM systems, Exchange migrations, managing IT budgets, and acting as a project manager for remote office implementations. He has experience in a variety of industries including financial services, manufacturing, and telecommunications.
This document provides a summary of Spencer L. Reeves' technical skills and experience. Over 20 years of experience includes hands-on experience with networking hardware and software, operating systems, and various IT roles. Reeves has worked in IT support, systems engineering, data center management, and IT management roles for companies in various industries. Technical skills include networking, servers, storage, virtualization, cloud computing, and various operating systems.
James Rodgers IV has over 12 years of experience in technical support and customer service roles. He has a range of IT certifications and has worked for many companies providing desktop support, help desk support, and business intelligence analysis. He has strong skills in applications, operating systems, hardware, and networking.
This document is a resume for Stephen L. McDowall, an IT professional with over 22 years of experience in broadcast and post-production IT. He has extensive skills in systems like Avid Media Composer and Unity, Final Cut Pro, and Adobe Creative Suite. His experience includes roles supporting live broadcast facilities, post-production houses, and television production. He has strong skills in networking, storage, and virtualization technologies used in media production environments.
Halston G. Harris has over 10 years of experience in IT support, software and hardware management, and problem identification and resolution. He has a Bachelor's degree in Computer Information Systems and Supply Chain & Logistics from the University of Houston. His experience includes positions providing IT support for the City of Houston fire department, Houston Rockets, Noble Energy, University of Houston, and the United States Air Force.
Otto Leisering has over 30 years of experience in IT with expertise in desktop support, network administration, database development, and project management. He has held positions at various companies, most recently as a Service Desk Support technician where he resolved 98% of issues on the first contact. Prior experience includes systems engineering, networking, and database development roles. He has extensive skills in Windows operating systems, Active Directory, Exchange, and troubleshooting hardware issues.
This document is a resume for Scott A. Novak. It summarizes his professional experience in information technology spanning over 17 years, including roles as a Network Engineer, Director of IT Operations, Manager of Network/Telecommunications, Manager of Client Services, and Windows Engineer. His experience includes managing IT operations, help desks, network infrastructure, servers, and technical staff for various organizations such as the University of Missouri Kansas City and the Kansas City Royals baseball team.
This summary provides an overview of Patrick Litke's IT experience, skills, and accomplishments. Litke has over 15 years of experience in software and hardware support roles. He currently works as an IT Professional for the State of Colorado where he images, configures, troubleshoots devices, and closes 50-90 tickets monthly. Litke has extensive skills in desktop imaging, networking, Windows administration, asset management, and customer service.
Daniel Boone seeks an IT support position and offers over 8 years of experience in systems analysis, networking, end user support, hardware and software analysis, server administration, and client management. He has a secret security clearance and experience supporting various companies in roles including field services technician, desktop support analyst, IT support specialist, and services information developer.
This document is a resume for Arin Kendall Adcox summarizing their experience and qualifications as an IT professional. It outlines their current role as a System Administrator for South Coast Winery Resort & Spa where they support over 25 businesses. Previous experience includes roles as a Senior Network Administrator at Outdoor Channel and Network Technician roles providing IT support. Adcox has expertise in a wide range of technologies including Windows Server, Active Directory, networking, security, virtualization, and more.
Daniel P. Gray is seeking an IT position utilizing his education and experience in Information Technology. He has a BA in Philosophy from St. Joseph's University and relevant experience as an Infrastructure Consultant/Analyst for DigiDanSolutions providing IT services and managing clients' infrastructure needs. He has experience administering networks, virtualization, cloud services, and more for various organizations.
Michael E. Brill has over 18 years of IT experience including administration of DISA HBSS and McAfee ePolicy Orchestrator. He currently works as the Lead Engineer for the Air Force HBSS Program where he oversees host based security for 800k workstations and servers worldwide. Previously he has held several senior engineering roles providing IT support, network engineering, and project management.
Jimmy McClain is an Information Technology Director with over 20 years of experience managing IT operations and infrastructure for Montezuma County. He leads a technical team and provides hands-on support. Key initiatives include leading a $39 million fiber-to-the-home implementation project and merging disparate systems from separate county entities. McClain holds multiple IT certifications and degrees, including a Master's in Information Technology Management.
Jasmine O'Connor has over 15 years of experience in IT support, hardware repair, and network installation and configuration. She has worked extensively with POS systems, servers, workstations, and networking equipment from various vendors. Her experience includes managing help desks, supervising technicians, and completing large-scale technology upgrades and implementations on schedule and within budget.
This document provides a summary of Kevin L. Hoffman's qualifications and experience in IT management, networking, systems administration, and technical support spanning over 20 years. It highlights his expertise in areas such as Macintosh and Windows servers/desktops, Cisco routers/firewalls, storage arrays, email systems, virtual machines, Linux, and network/telecommunications technologies. Previous roles included IT manager, director of technology, and systems administrator for various companies where he managed teams, networks, servers, workstations, backups, security, and more.
Michael Oppelt has over 20 years of experience in IT with expertise in desktop support, network administration, systems administration, and project management. He currently works as a Senior Desktop Engineer for Applied Materials in Gloucester, MA where he provides desktop and remote support for 1,500 users.
Blake Johnson has over 15 years of experience in network engineering and systems administration roles supporting enterprise environments. He has expertise configuring and supporting Cisco voice and data networking equipment, Windows servers, virtualization, storage, and backup solutions. Currently he is a Network Engineer at BCBG Max Azria Group supporting 500 retail locations, 4 data centers, and remote sites in several countries.
This document provides a summary of qualifications for Peggy Holland, including her contact information, education history, certifications, and work experience in service desk and desktop support roles over the past 15 years. She has held positions as a Service Desk Manager, Supervisor, and Technician for various government contractors, where her responsibilities included managing service desks, troubleshooting hardware and software issues, installing applications, and assisting users. Peggy has extensive experience with IT systems, networks, and security and is pursuing her Bachelor's degree in Computer Information Technology.
Tony Johnston has over 30 years of experience in IT project management, systems engineering, and technical support roles. He has extensive experience architecting, building out, and supporting Windows server environments, including Active Directory, DNS, DHCP, firewalls, and monitoring tools. His background includes transitions, transformations, and support engagements for clients in various industries. He is proficient in networking, virtualization, storage, databases, and other technologies.
This document is a resume for John Colucci that summarizes his education and professional experience in technical support roles. It lists an associate's degree in computer information systems and technical skills including various operating systems, backup software, and networking tools. It then details work history providing tier 1 and 2 technical support for several companies from 2006 to present, involving monitoring systems, troubleshooting issues, and assisting customers.
The document is a resume for Brian Maushart that outlines his professional experience and technical skills. It summarizes that he has over 20 years of experience managing networks and servers in various IT roles. Currently, he is a Team Lead/Manager for Network Administration Services at Solano County, where he oversees a team supporting 350 systems and is responsible for budgets over $500k. He has experience virtualizing servers, implementing new systems, and adapting best practices to optimize business efficiencies.
Gary Bridger has over 20 years of experience in information technology roles. He has managed IT departments with over 1500 workstations and 172 servers. Some of his responsibilities have included implementing and maintaining ERP and CRM systems, Exchange migrations, managing IT budgets, and acting as a project manager for remote office implementations. He has experience in a variety of industries including financial services, manufacturing, and telecommunications.
This document provides a summary of Spencer L. Reeves' technical skills and experience. Over 20 years of experience includes hands-on experience with networking hardware and software, operating systems, and various IT roles. Reeves has worked in IT support, systems engineering, data center management, and IT management roles for companies in various industries. Technical skills include networking, servers, storage, virtualization, cloud computing, and various operating systems.
James Rodgers IV has over 12 years of experience in technical support and customer service roles. He has a range of IT certifications and has worked for many companies providing desktop support, help desk support, and business intelligence analysis. He has strong skills in applications, operating systems, hardware, and networking.
This document is a resume for Stephen L. McDowall, an IT professional with over 22 years of experience in broadcast and post-production IT. He has extensive skills in systems like Avid Media Composer and Unity, Final Cut Pro, and Adobe Creative Suite. His experience includes roles supporting live broadcast facilities, post-production houses, and television production. He has strong skills in networking, storage, and virtualization technologies used in media production environments.
Halston G. Harris has over 10 years of experience in IT support, software and hardware management, and problem identification and resolution. He has a Bachelor's degree in Computer Information Systems and Supply Chain & Logistics from the University of Houston. His experience includes positions providing IT support for the City of Houston fire department, Houston Rockets, Noble Energy, University of Houston, and the United States Air Force.
Otto Leisering has over 30 years of experience in IT with expertise in desktop support, network administration, database development, and project management. He has held positions at various companies, most recently as a Service Desk Support technician where he resolved 98% of issues on the first contact. Prior experience includes systems engineering, networking, and database development roles. He has extensive skills in Windows operating systems, Active Directory, Exchange, and troubleshooting hardware issues.
This document is a resume for Scott A. Novak. It summarizes his professional experience in information technology spanning over 17 years, including roles as a Network Engineer, Director of IT Operations, Manager of Network/Telecommunications, Manager of Client Services, and Windows Engineer. His experience includes managing IT operations, help desks, network infrastructure, servers, and technical staff for various organizations such as the University of Missouri Kansas City and the Kansas City Royals baseball team.
This summary provides an overview of Patrick Litke's IT experience, skills, and accomplishments. Litke has over 15 years of experience in software and hardware support roles. He currently works as an IT Professional for the State of Colorado where he images, configures, troubleshoots devices, and closes 50-90 tickets monthly. Litke has extensive skills in desktop imaging, networking, Windows administration, asset management, and customer service.
Daniel Boone seeks an IT support position and offers over 8 years of experience in systems analysis, networking, end user support, hardware and software analysis, server administration, and client management. He has a secret security clearance and experience supporting various companies in roles including field services technician, desktop support analyst, IT support specialist, and services information developer.
This document is a resume for Arin Kendall Adcox summarizing their experience and qualifications as an IT professional. It outlines their current role as a System Administrator for South Coast Winery Resort & Spa where they support over 25 businesses. Previous experience includes roles as a Senior Network Administrator at Outdoor Channel and Network Technician roles providing IT support. Adcox has expertise in a wide range of technologies including Windows Server, Active Directory, networking, security, virtualization, and more.
Daniel P. Gray is seeking an IT position utilizing his education and experience in Information Technology. He has a BA in Philosophy from St. Joseph's University and relevant experience as an Infrastructure Consultant/Analyst for DigiDanSolutions providing IT services and managing clients' infrastructure needs. He has experience administering networks, virtualization, cloud services, and more for various organizations.
Michael E. Brill has over 18 years of IT experience including administration of DISA HBSS and McAfee ePolicy Orchestrator. He currently works as the Lead Engineer for the Air Force HBSS Program where he oversees host based security for 800k workstations and servers worldwide. Previously he has held several senior engineering roles providing IT support, network engineering, and project management.
Jimmy McClain is an Information Technology Director with over 20 years of experience managing IT operations and infrastructure for Montezuma County. He leads a technical team and provides hands-on support. Key initiatives include leading a $39 million fiber-to-the-home implementation project and merging disparate systems from separate county entities. McClain holds multiple IT certifications and degrees, including a Master's in Information Technology Management.
Jasmine O'Connor has over 15 years of experience in IT support, hardware repair, and network installation and configuration. She has worked extensively with POS systems, servers, workstations, and networking equipment from various vendors. Her experience includes managing help desks, supervising technicians, and completing large-scale technology upgrades and implementations on schedule and within budget.
This document provides a summary of Kevin L. Hoffman's qualifications and experience in IT management, networking, systems administration, and technical support spanning over 20 years. It highlights his expertise in areas such as Macintosh and Windows servers/desktops, Cisco routers/firewalls, storage arrays, email systems, virtual machines, Linux, and network/telecommunications technologies. Previous roles included IT manager, director of technology, and systems administrator for various companies where he managed teams, networks, servers, workstations, backups, security, and more.
Michael Oppelt has over 20 years of experience in IT with expertise in desktop support, network administration, systems administration, and project management. He currently works as a Senior Desktop Engineer for Applied Materials in Gloucester, MA where he provides desktop and remote support for 1,500 users.
Blake Johnson has over 15 years of experience in network engineering and systems administration roles supporting enterprise environments. He has expertise configuring and supporting Cisco voice and data networking equipment, Windows servers, virtualization, storage, and backup solutions. Currently he is a Network Engineer at BCBG Max Azria Group supporting 500 retail locations, 4 data centers, and remote sites in several countries.
Calvin Chow has over 20 years of experience as a system engineer and administrator working with Linux, virtualization technologies, cloud platforms, and automation. He currently works as a system engineer at Verizon Wireless automating testing labs. Previously he held senior engineering roles at Dimension Data and Verizon developing automation solutions and deploying virtualized network appliances and monitoring systems.
David Rediker has over 30 years of experience as an IT project manager, specializing in information technology, network, and infrastructure projects for government agencies and private sector clients. He has managed complex projects involving servers, networking equipment, cloud services, and telecommunications systems. Rediker is skilled in data center operations, cable plant infrastructure, and maintains knowledge of information assurance and cybersecurity practices. He is certified as a Project Management Professional (PMP) and holds a Top Secret security clearance.
Jim Abshire is seeking a position that provides stability, benefits and opportunities for advancement. He has over 15 years of experience in server administration, network engineering, and IT support roles. His technical skills include experience with Windows Server, Active Directory, Exchange Server, Hyper-V, VMware, Cisco networking equipment, and Citrix.
This document is a resume for Carl Millburg summarizing his background and experience in IT support with a focus on networking, systems administration, and voice and collaboration systems. It lists his core competencies, technical skills, work history providing IT support for various organizations, and education.
Paul M. Schumacher seeks a position in network administration, PC technician, or customer support fields with opportunity for advancement. He has over 15 years of experience providing second and third level desktop and network support to organizations in various industries. His skills include supporting Windows, MacOS, Linux, Microsoft Office, virtualization software, networking, security, and hardware. Recent roles include deploying Windows 8.1 and new DFS environment as an IT Specialist and standardizing Mac deployment and integration at UNFI as Desktop Support II.
Hameed Keshavarzi is a senior desktop support and junior system administrator with over 15 years of experience in various IT roles. He has a range of technical skills including Microsoft server, desktop and cloud technologies as well as networking hardware. His experience includes managing Exchange servers, Active Directory, imaging and deployment, and supporting over 300 users as the primary IT contact. He is skilled at adapting to new technologies and environments.
Hybrid Information Technology Professional, with over 20 years of experience in managing and implementing efficient and cost effective information technology practices. Very flexible and multitask oriented. Willing to mesh with any team to aid in achieving success towards the overall goal of the company.
Nancy Apkarian has over 15 years of experience in healthcare IT, working with electronic health records (EHR) systems like Epic. She has extensive experience designing, implementing, and supporting medical device integrations with EHRs at Wheaton Franciscan Healthcare. Previously at Aurora Health Care, she implemented operational readiness methods, reduced ticket routing errors, and increased resolved tickets by 90%. She holds an MBA and multiple IT certifications.
This document contains the resume of Derrick B. Butler, who is seeking an IT position utilizing over 8 years of experience in network operations, helpdesk support, and computer security in government environments. He has worked for various government contractors and has a Top Secret security clearance. His experience includes positions in call center support, computer analysis, field technician work, and helpdesk roles. He has skills in hardware and software troubleshooting, networking, security, and operating systems like Windows and MacOS.
This document is a resume for Stephen L. McDowall, an IT professional with over 22 years of experience in broadcast and post-production IT. He has extensive skills in systems like Avid Media Composer and Unity, Final Cut Pro, and Adobe Creative Suite. His experience includes roles supporting live broadcast facilities, post-production houses, and television production. He has strong skills in networking, storage, and virtualization technologies used in media production environments.
Dale M. Darling is an experienced IT professional and systems engineer/administrator seeking a new role. He has over 20 years of experience in IT support, systems operations leadership, and database administration. Dale is skilled in technologies like SQL Server, Active Directory, Azure, Hyper-V, and Exchange. He has a history of managing complex infrastructures for organizations and maintaining high-performance systems. Dale is also an accomplished camera operator for live television broadcasts of sports.
A successful Global Procurement Manager & Information Technology professional with experience in all major technology infrastructures. Currently, Senior Vice President of a major global organization responsible for global technology contract negotiations focusing on infrastructure support services, outsourcing, leasing and purchasing of technology and implementing cost management models.Ability to develop strategies, analyze, plan and implement cost effective business solutions. Manage internal client and external vendor relationships and ensuring system service levels, performance objectives and best of class contracts implemented. Extensive technical background in implementing systems, networks, telecommunications, client/server architecture, mainframe and distributed server computing. A proven professional with excellent results and references.
This document is a resume for Phillip Alexander Carey, an IT specialist and network administrator with over 10 years of experience in computer repairs, networking, and systems administration. Some of his key skills and responsibilities include troubleshooting hardware and software issues, installing and configuring networks, virtualizing servers, ensuring security and compliance, and maintaining ongoing education in current technologies. He currently works as an IT specialist for Clemson Eye, P.A., where he manages their network infrastructure and assets across multiple clinic locations.
This document is a resume for Gregory Forster, who has experience as a Director of Information Technology, Network Manager, Systems Administrator, and Systems Analyst. He has over 15 years of experience managing networks, servers, workstations, and information technology projects for various companies. His technical skills include networking, routing, firewall configuration, virtualization, and voice over IP phone systems. He is currently a Network and System Engineer for Xylem Inc., where he is responsible for configuring, deploying, and managing their network infrastructure across the Americas region.
Mark T. Thompson has over 30 years of experience as a systems architect, developer, and database administrator. He is currently a principal architect at the University of Texas Medical Branch, where he leads a team that has designed and implemented various clinical and administrative web applications used by over 2.5 million patients, including an electronic medical record system. He has expertise in .NET, C#, SQL Server, AngularJS, and software/hardware architecture.
Richard Kurschner has over 20 years of experience as a UNIX/Linux systems engineer, analyst and administrator. He has extensive skills in technologies like Linux, UNIX, networking, DevOps, scripting languages and open source. He has held roles at companies like the United States Postal Service, 3M, UnitedHealth Group and Medtronic where he implemented solutions, automated processes, supported development teams and migrated systems to cloud platforms.
Mukund Goswami is a versatile IT specialist and network administrator with over 7 years of experience in roles such as IT support, network administration, server engineering, and customer experience management. He has extensive skills in areas like Windows server administration, Active Directory management, networking, virtualization, cloud technologies and providing technical support to clients. Currently he works as an IT Specialist at Noomadi Resorts and Residences in the Maldives where he is responsible for server installation, maintenance and monitoring, user account management, network configuration and client support.
1. R E S U M E
William J. Czepiel
PO Box 2283
SOUTHAMPTON, NJ 08088
609-868-9185
jczepiel@comcast.net
Experience:
September 2007 to Present Information Systems Engineer Philadelphia School District, Philadelphia,
PA
• Apply past DBA skills to develop and support PICK System running UNIDATA 7.2.0 on a
VMWare ESX/ESXI 4.X system with RedHat 5.5 Linux. This system was recently migrated
from a Sun Solaris UNIX/Unidata platform.
• Coordinate and resolve discrepancies between Oracle table structures and PICK files making
modifications to either table column configuration or PICK data input edits as required.
• Utilize SQL Plus, SQLLoader, and UNIX shell scripts to develop, maintain and troubleshoot
Oracle Data Warehouse application being ported from a legacy system.
• Support Data warehouse system incorporating automated phantom processes feeding FTP chron
jobs that distribute selective data to feeder subsystems.
• Full system support of Oracle as an Operational Data Store (ODS) for daily data distribution to
Data warehouse, web, Financial systems and other external databases.
• Act as backup DataBase Administrator responsible for multiple Oracle 10g Databases, including
backup, restore, tuning, security, and maintenance.
• Architect and manage database design and infrastructure for third party feeds to Operational Data
Store.
• Coordinate data workflow to third party vendors via SFTP and secure FTP processes.
• Document Unidata system as it relates to subsystems by identifying data relationships unfamiliar
to users thus expanding data availability for Data warehouse use.
• Adviser for Disaster Recovery.
• Member of ODS Task Force.
April 2006 to August 2007 Senior Programmer/DBA COPS Monitoring Williamstown, NJ
• Develop and support PICK System running on IBM 6000 AIX/UNIX platform.
• Work with staff locally and remote to troubleshoot operational issues and system problems.
• Document all changes and development for both operations and technical staff.
• Prepare and present system changes to management ands operations staff including timelines and
benefit analysis.
• Train technical staff on technique and architectural concepts directed to system efficiency and
utilization.
• Work with management to address resource-planning issues and defend system expansion to
support an aggressive account/company acquisition program.
• Develop custom conversion programs to import acquired accounts using electronic flat files with
minimal, if any, documentation.
• Work closely with acquisition teams, management and users to insure accuracy of imported
databases.
2. • System Administrator for AIX “hot” standby environment using transaction logging
synchronization.
• Responsible for system backup and Disaster Recovery.
September 2005 to April 2006 IT Manager Orrefors Kosta Boda West Berlin, NJ
• Managed IT unit for a $30MUSD importer/distributor of upscale tabletop merchandise.
• Maintained ERP System (Minx) for Sales, Order Processing, Inventory Control, and Financial
Accounting.
• Administered Lotus Notes and email support along with Blackberry Enterprise Server.
• Project Manager for database conversion of mission critical application on Sun Solaris platform
using Informix Database to comply with corporate mandate of calendar year financial reporting at
year-end.
• Handled daily Operations of ERP system, in addition to support of the following: desktops and
printers, laptop support for remote sales force, servers, backup systems, email support, blackberry,
spam, antivirus, and periodic Windows upgrades and patches.
• Responsible for all EDI activity, successfully implemented AS2 and began migration of existing
dialup mailboxes.
• Responsible for scheduling all operations including FTP data transfers to remote warehouse along
with automated batch processing of Pick Tickets and Shipment documents.
• Maintained eVision EDI System for processing 850, 860, 945, 944, 947, 856, 810, 940, 943, and
888 transactions via AS2, FTP, dialup.
• Responsible for network Administration and Management comprised of IBM and HP Servers,
Cisco switches and routers, Check Point Firewall and VPN, over LAN and remote MPLS VPN
network.
• Responsible for voice communications using Avaya Prologic Definity G3 PBX with Audix voice
mail system.
• Responsible for all telephone bills and successfully organized and reduced telephone costs 25% by
identifying and resolving unused and abandoned circuits.
• Maintained WiFi networks in corporate offices and remote showroom in NYC.
• Researched all exceptions as required for customer order, shipment tracking, and invoicing.
• Managed 3 contractors.
February 2004 to March 2005 Contractor - Project Manager/Technical Lead Lannett Company
Philadelphia, PA
• Project Manager for EDI implementation on an new SAP ERP implementation with deliverables
including documentation, functional specifications, data mapping, technical specifications,
operational procedures, and training. The EDI system was delivered and accepted on time and on
budget.
• Implemented the Gentran Integration Suite (GIS) utilizing the Gentran Integration Map Editor,
Graphic Modeler, Business Processes, File System Adapters, and exception reporting notification
via email using the Graphic Modeling tool. Developed knowledge of XML, BPML, Java, Jboss
while implementing GIS.
• Worked with external pharmaceutical Trading Partners and EDI vendors to resolve issues.
• Developed test parameters, coordinated with Trading Partners, implemented new transaction sets
and new trading relationships.
• Setup and maintained all transmission schedules to and from the VAN, and created an archive
system for all inbound and outbound data analysis.
• Established FTP transmission to VAN along with email notification for errors and exceptions.
3. • Created and maintained SQL Database, Queries, and provided on going management of the SQL
platform.
• Worked with internal departments, outside vendors, and management, to create new EDI forms
which where the primary drivers for the company’s Chargeback System, which was projected to
save the company $1M+ per year in lost or erroneous credits.
• Transaction sets (all EDI X12) include 810, 850, 844, 849, 820, and 856. The system
communicated to Sterling Commerce’s Value Added Network to reach Nationwide Trading
Partners.
• Developed Corporate Disaster Recovery Strategy including DR Landscape, Acceptable Point and
Time of Recovery, Co-location and Off-site Media Storage.
• Participated in network topology review, Business Continuity Planning, documenting IT Standard
Operating Procedures and review of a Barcode Scanning System.
• Limited hands-on in the Sales, Accounting, and Inventory applications in SAP.
• Supervised 1 contractor.
November 1996 to October 2003 Director Information Systems The Masonic Home of New Jersey
• Director for a major Nursing Home/Medical Center responsible for the IT support of a 527 bed
Skilled Nursing Facility.
• Responsible for final technical decisions regarding data, voice, video, and electronic systems
throughout the enterprise. Had Project Management responsibilities for all projects approved by
the Board of Directors.
• Budgeted, negotiated and managed multimillion dollar departmental budget.
• Replaced all legacy systems with “best of breed” applications including the mission critical
Hospital Administration System.
• Working with management and contractors, developed Masonic Home Web site incorporating
departmental maintenance thru user intervention.
• Responsible for implementation and troubleshooting telecommunication links with intermediaries.
• Created necessary IT Policy and Procedures required for the Home to maintain HIPAA
compliancy.
• Upgraded LAN with Windows 2000 and XP workstations, Windows 2K, 2K3 and NT Server
Farm, Arcserve with multiple robotic tape backups, UNIX (AIX) RS6000 Server, on a fiber
broadband backbone using Cisco switches, Bay Networks switches and hubs.
• Installed Avaya Definity G3 Guest Works digital PBX with Intuity/Audix voice mail and Infortel
Call Accounting servicing staff and residents’ phones.
• Expanded the Avaya telephone system to service the residents as a lower cost alternative to their
local and long distance carriers creating a new source of revenue for the Home.
• Replaced all the Verizon payphones with an in-house system owned and operated by the Home to
reduce expenses and increase revenues.
• Installed hybrid video system consisting of cable, satellite, local UHF and VHF, closed circuit
cameras, and preprogrammed recorders for both entertainment and educational use.
• Managed a staff of three direct reports and 8 contractors.
May 1993 to October 1996 IT Director Philadelphia International Airport, Philadelphia, PA.
• Unit Manager responsible for hardware, software, support, training and maintenance,
telecommunications, telephone, telephone bills, cellular phones, radios, beepers and infrastructure.
• Supported the information and telecommunication needs of all Division of Aviation Units and
tenants at both the Philadelphia International and Northeast Philadelphia Airports.
4. • Project Manager for the installation of: a Novell Network that interfaced local and remote servers,
a UNIX/PICK Financial system, a Lotus cc:Mail system, a Maintenance Management system, an
AUTOCAD system, and the Airport’s interface to the city’s mainframe.
• Project Manager responsible for interactive Internet services for the traveling public. This project
included: investigation into service providers, fire walls, modes of communications, home page
and Airport web site, and real time flight information system. The result was www.phl.org.
• Created a Help Desk function to support users and track hardware and software malfunctions.
• Negotiated and managed professional service contracts totaling $1M annually.
• Developed bid pre-qualification and final specifications for communications and information
systems maintenance ($1.2M annual operating expense), long distance 0+ and corridor telephone
service ($1.5M annual revenue), and coin phone service ($.25M annual revenue).
• Responsible for the management of an AT&T Definity G3i PBX servicing 1500 extensions.
Peripherals to the switch include Intuity/Audix Voice Mail, AT&Ts Call Message System,
AT&T’s Automatic Call Distribution System, AT&T Conversant IVRU, security recorders and
messaging systems. The system was configured as a campus environment with multiple IDFs
administered by the MIS unit.
• Managed a staff of eight direct reports and 25 contractors.
April 1991 to May 1993 Consultant
• Project Manager on EDI implementation of custom system to interface national book distributor ‘s
PICK based ERP system with bookstores throughout the US.
• Project Manager on system conversions; system performance evaluations; custom system-to-
system communications interface.
• Designed and developed FAX interfaces for mini-computers, PC/Mainframe data exchange, and
remote support of a purchase order control and tracking system.
June 1986 to April 1991 Director Operations Information Systems Wells Fargo Alarm Services, King
of Prussia, PA.
• Project Manager for the creation of the Operations Information System (a PICK based system),
consisting of System Development Life Cycle - project design, system architecture and
philosophy, operating system and hardware evaluation, application software, data base structure,
support plan, implementation plan, catastrophe plan, manpower resource requirements (initial and
long term), system growth projection, alpha site selection, start-up, and corporate study of cost
versus savings justification.
• Managed local programming and national implementation teams
• Installed fifty systems nationally and two in Canada. Twelve of these were direct sales to
customers, which were a result of a spin-off product that contributed to income and insured the
longevity of large service revenue accounts (combined annual revenue exceeded $15 million).
• Implementation responsibilities consisted of site survey, preparation, power and environmental
requirements, hardware location and installation, user training, and on-going 24x7 support of more
than 1000 users nationwide and in Canada.
• Responsible for hardware (including all peripherals) evaluation and vendor selection, price
negotiations, and maintenance contracts. Total hardware installed exceeded $2 million in mini-
computers with annual service contracts over $250,000.
• Evaluated fault tolerant systems as an alternative to existing equipment upgrades.
• Designed and conducted all benchmarks that led to the final decision to use a fault tolerant super
mini cluster environment (contract value $3 million).
• The department consisted of two direct report managers with a combined staff of fifteen including
one contract programmer and one documentation consultant.
5. Management Skills:
• Preparing and defending Operating and Capital Budgets in concert with the other departments
within the business organization and business plan
• System evaluation and recommendation
• Problem solving listener understanding what others are saying and asking appropriate questions
with follow-up to insure satisfaction
• Bringing others together, trying to reconcile differences, and solve problems for the company as a
team
• Adapting equipment and technology to serve user needs or solve problems
• Preparing and publishing RFPs, evaluating vendors, preparing short-list criteria, selecting short list
vendors, making final vendor selection, negotiating contract, working with legal staff to finalize
contract, implementing system
• Evaluating vendors not only for cost versus deliverables, but identifying those hidden assets and
specialties they may bring to the table
• Maintaining support systems to be compatible with currently available software
• Motivating, developing, and directing people as they work, identifying the best people for the job
• Rewarding jobs well done in an appropriate forum
• Recognizing when subordinates need help and offering suggestions in order that they meet their
objectives without doing the work for them
• Recommending educational resources to improve staff knowledge and maintain certification
levels
• Communicating proficiently with others verbally or in writing as required according to the
knowledge level of the audience
• Identifying complex problems and reviewing related information to develop and evaluate options
and implement solutions
• EDI, SAP IDOCS, GIS Mapping, MS SQL Server
Software/Operating Systems/Tools:
UNIX, Oracle 10g, SQLPlus, SQL Loader, TOAD, Putty, AIX, XP, WIN2K, WIN2K Server (Active
Directory), Novell 4.1 (NDS), Access, Microsoft Office, Outlook, Exchange, Lotus Notes, AccuTerm,
RightFax, Hummingbird
ABRA Payroll and Human Resources, Great Plains eEnterprise and eRequisition, Kronos/Simplex eForce
Time and Attendance, HealthMEDEX,, Blackbaud Raiser’s Edge, cCure, ElPass Wander Alert, Volunteer
Works, Microsoft Front Page
Gentran Information Suite (GIS), eVision, Cleo Lexicom, Check Point
Brite Store. Arcserve, TrackIT, Cisco Works, Optivity, Managewise, Avaya Site Manager, Support Magic
PICK, UNIVERSE, UNIDATA, VOS, PRIMOS, Prime Information, LDOS, BASIC, FORTRAN,
COBOL, DOS 6.2, Professional Write 2.2, Word Perfect 6.1, CC:Mail
Hardware Systems:
Sun Solaris, Compaq, HP, Gateway, IBM Power Edge Servers, IBM RS6000, IBM System 3, IBM 1130
PC Clones, Macintosh
NCR/ADDS, STRATUS, PRIME, Microdata Reality
Texas Instruments 2000, Radio Shack TRS80, WANG 2000, APPLICON, Calcomp
AT&T Definity G3i PBX, Audix Voice Mail, Stancil & Teac Logging Recorders
Conversant & Intuity IVRU, Siemens Rolm 9751, Rolm PhoneMail
Education:
6. Bachelor of Science Mathematics - Drexel University, Philadelphia, PA
MBA Foundation Program - Drexel University
Electrical Engineering - Drexel University
Avaya Site Manager, UNIX, Novell 3.1, Novell 4.1, TCP/IP
Oracle Database Administration 10g.
Affiliations:
Member of the Advisory Board for the Master of Arts Program in Computer Science at La Salle University
Chairman of the Recruitment and Retention Committee of the Advisory Board for the Master of Arts
Program in Computer Science at La Salle University
Masonic - Worshipful Master Mt. Holly Lodge #14 F&A M 2004
Knights of Columbus – Past Chancellor Santa Maria Council 1179
Little League Baseball Coach
Seneca Juniors Wrestling Coach
Awards:
Wells Fargo Outstanding Performance by an Individual
Drexel Senior Academic Achievement in Mathematics
Drexel - Alpha Sigma Lambda Honor Fraternity
Drexel - Sophomore Academic Achievement in Mathematics
Military:
Vietnam Veteran - US Air Force – Nuclear and Conventional Weapons Specialist - honorably discharged.
7. Bachelor of Science Mathematics - Drexel University, Philadelphia, PA
MBA Foundation Program - Drexel University
Electrical Engineering - Drexel University
Avaya Site Manager, UNIX, Novell 3.1, Novell 4.1, TCP/IP
Oracle Database Administration 10g.
Affiliations:
Member of the Advisory Board for the Master of Arts Program in Computer Science at La Salle University
Chairman of the Recruitment and Retention Committee of the Advisory Board for the Master of Arts
Program in Computer Science at La Salle University
Masonic - Worshipful Master Mt. Holly Lodge #14 F&A M 2004
Knights of Columbus – Past Chancellor Santa Maria Council 1179
Little League Baseball Coach
Seneca Juniors Wrestling Coach
Awards:
Wells Fargo Outstanding Performance by an Individual
Drexel Senior Academic Achievement in Mathematics
Drexel - Alpha Sigma Lambda Honor Fraternity
Drexel - Sophomore Academic Achievement in Mathematics
Military:
Vietnam Veteran - US Air Force – Nuclear and Conventional Weapons Specialist - honorably discharged.