Accomplishments-Experience V2.22.2011

1. PETER GUZMAN 2040 W main St #210-3015, Rapid City, SD 57702, (336) 583 – 4027,
PJG061073@YAHOO.COM
EXPERIENCE SUMMARY - IT PROJECT MANAGER
Demonstrated excellence as an Infrastructure, Transition, Delivery, Software, Application, IT Project Manager for CDI’s
Outsourcing division at IBM. Led and managed multiple projects at a customer site to up-grade their current environment
to the state of the art systems to improve performance, system enhancements, functionality and disaster recovery.
DATABASES: DB2, Oracle, SQL Server Application Suites: SAP
Web Services Software Vendor Products: Websphere O/S: Windows, LINUX, UNIX, AIX, Vmware, z/OS including
including MQ MVS, VM, and VSE
TOOLS: Utilized Microsoft Office Suite, Project, Excel, Word Rational Portfolio Manager (RPM) to track projects, provide
PowerPoint, Remedy, Change Management, Lotus Notes status, risk, issue, change control and management reports
Accomplishments/Experience:
Artech RTP, NC 2010 - 2011
Assigned to: IBM
TOOLS: Utilized Microsoft Office Suite, Project, Excel, Word PowerPoint, Remedy, Change Management,
Lotus Notes. Rational Portfolio Manager (RPM) to track projects, provide status, risk, issue, change
control and management reports
O/S: z/OS (MVS), Windows, AIX, UNIX, Linux, VMware, Mainframe, VM
Position: IT Infrastructure Project Manager assigned to the Vanity Fair & Sears Accounts
• Provide overall program management for new customer work requests.
• Worked with and directed cross-functional teams; Delivery, Finance, Quality Assurance and
Customer
• Provided business planning information to customer and teams to enable proactive planning
for resources to support the anticipated workload
• Provided direction to staff and redirected staff to work with SME's to keep projects on
schedule and delivered with zero defects
CDI Corporation RTP, NC 1996 - 2008
Assigned to: IBM 2007 - 2008
DATABASES: Oracle w/Peoplesoft
ENVIRONMENTS: UNIX, Weblogic, VMware
TOOLS: Utilized Microsoft Office Suite, Project, Excel, Word PowerPoint, Remedy, Change Management,
Lotus Notes. Rational Portfolio Manager (RPM) to track projects, provide status, risk, issue, change
control and management reports
O/S: z/OS (MVS), Windows, AIX, UNIX, Linux, VMware, Mainframe, VM
Position: IT Infrastructure Project Manager assigned to the Hartford Insurance Account
• Successfully Managed Large Infrastructure projects for IBM at the Hartford, delivered On-
Time
• Interfaced with IBM client to secure project details, negotiated deadlines and ensured
stakeholder satisfaction
• Successfully Managed complex enterprise wide initiatives, covering various platforms
• Proactive and developed and presented training on PM processes and tools
• Successfully mentored/trained new and experienced team members
Assigned to: IBM 2006-2007
DATABASES: DB2, Oracle, SQL Server
Application Suites: SAP
Web Services Software Vendor Products: Websphere including MQ
O/S: Windows, LINUX, AIX, z/OS including MVS, VM, and VSE
Position: e-Business Delivery Project Manager
• Managed overall delivery of enterprise solutions in various services delivery environments for
the IBM account.
• Delivery Project Manager responsibilities include single-point-of-contact for IBM (as
my "Customer") eBusiness accounts for projects assigned for those deployments requiring

2. PETER GUZMAN 2040 W main St #210-3015, Rapid City, SD 57702, (336) 583 – 4027,
PJG061073@YAHOO.COM
dedicated hardware.
• Executed all aspects of the project management methodologies to meet delivery performance
standards, business health and measurements for the customer.
• Project lead for successful deployment of multi-million dollar eProcurement Web applications
(Websphere, MQ) migration to new hosting environment.
• Mitigated risk, maintained budget constraints while meeting customer satisfaction and
schedule.
• Matrixed resources for which I had project manage accountability were global resources, i.e.
USA, Mexico, Brazil, Argentina, Japan
• Teamed with IBM Solution Manager and reviewed outcomes and milestone attainments
relative to Customer Expectations.
• Provided red to green mitigation project plan updates to the Solutions Manager and Chief
Architect.
• Attained on time Delivery of server builds to Solutions Manager and and all Stakeholders.

3. PETER GUZMAN 2040 W main St #210-3015, Rapid City, SD 57702, (336) 583 – 4027,
PJG061073@YAHOO.COM
Assigned to: IBM Command Center/DataCenter 2005-2006
Environments: Mainframe, AS400, Networking, eBusiness and Distributed Operations
O/S: Windows, z/OS (MVS), Windows, AIX, UNIX, Linux
Position: Service Delivery /Transition Manager- Single Point Of Contact
Areas or responsibility include: Account Management, Financial Management, Operations Management,
Personal Management, Relationship Management, Scope Management, and Project Management for a call
center environment
• Personal Management of 21 Direct reports & 24 indirect reports (RTP, Lex & Atl)
• Contributed to an overall customer satisfaction rating of 100% for the RTP, NC site.
• Effectively managed the transition of IBM and vendor employees to CDI’s outsourcing
division for a large contract.
• Areas of responsibility for 5 distinct platforms, Mainframe, AS400, Networking, eBusiness and
Distributed Operations Monitoring and Production Support.
• Allocate resources to projects within scope of support
• Additionally, responsible for hiring, terminating, and conducting performance reviews for new
and existing employees.
• Developed new hire training plans to ensure new employees were productive as soon as
possible, across all 5 areas.
• Develop account strategies
• Responsible for cost control processes
• Collect and analyze metrics
• Make continuous improvement of the internal operations process and procedure
• Report operations performance
• Communicate policy, technical and personnel changes to employees
• Perform impact analysis of current operations
• Process customer requests for additional work
• Support the development and maintenance of the project control process
• Responsible for customer strategic planning and alignment
Assigned to: IBM - SAP & MVS Application Development/Production- 1996-2005
Environments: Mainframe, VM, O/S Windows, AIX, Databases: DB2, IMS, CICS
Position: Delivery/Engagement/Transition Manager
• Utilized SDLC project management for over 120 IBM Applications
• Provided conceptual & technical leadership with an awareness of planning matters and
application, mainframe technology consisting of COBOL, PL1, DB2, VSAM, JCL, IMS and CICS
• Develop RFP (Request for Proposal) responses.
• Develop/rearrange organization structure as necessary to accomplish goals of customer and
SOW.
• Developed on-shore solutions to staffing challenges
• Developed working processes and metrics as appropriate and manage to these metrics
• Developed new hire training plans to ensure new employees are productive as soon as
possible.
• Negotiated contracts and Statements of Work (SOW).
• Reviewed/developed working processes to ensure maximum efficiency in work efforts.
• Managed communication with employees, peers, and upper management of customer
(Director and VP level)
• Facilitated positive relationships between customer/stakeholders and CDI personnel.
• Interfaced with IBM client to secure application and software project details, negotiated
deadlines and ensured customer satisfaction.
• Managed 12 SAP Analyst, covering numerous SAP disciplines
• Developed Transition Process to facilitate SAP L2 operational work to IBM Mexico.
• Proven ability to work creatively within guidelines.
• Managed and assigned personnel to project groups and modified schedules.

4. PETER GUZMAN 2040 W main St #210-3015, Rapid City, SD 57702, (336) 583 – 4027,
PJG061073@YAHOO.COM
ISN - Consulting Firm RTP, NC
Assigned to: IBM: 1993 - 1996
Position: Application Team Leader/Programmer/Analyst
Environment: AIX - MF technology consisting of COBOL, PL1, DB2, VSAM, JCL, IMS and CICS, VM, PERL
O/S: Windows, MVS, VM and OS/2
• Recognized as a technical leader for key/critical IBM Applications & processes.
• Created and managed Disaster Recovery plan for I.S. Customer.
• Recommended & managed changes to internal interfaces, improved productivity.
• Documented all business applications with additional focus on application analysis/flow.
IBM Corporation 1978 - 1993
Position: Project Coordinator/ MVS Release Coordinator
Environment: MF technology consisting of COBOL, PL1, DB2, VSAM, JCL, IMS, CICS, MVS, VM
O/S: Windows, MVS, VM and OS/2
• Delivered on-time MVS & JES2 releases, which met IBM deadlines.
• Received Excellence Award for JES3 source code migration.
• Developed schedules, delegated individual tasks, selected staff, ensured hardware
availability, resulting in ZERO defects in all installations.
• Successfully merged all JES2, JES3, MVS and TSO source code to VM.
• Managed a Lab wide analysis of key processes, presented results to Executive management
team, savings of 35 - 56 programmer months.
Position: Application Lead Transition Analyst, US Marketing & Service Division
Environment: Mainframe technology consisting of COBOL, PL1, DB2, VSAM, JCL, IMS and CICS, VM
• Transition Technical Liaison to DataCenter migration team, successfully transitioned 105
Software Business applications from Sterling Forest to Lexington 3 months ahead of
schedule. Savings of over 11 million dollars.
• Application Technical leader who planned and provided work direction for the TEAM.
• Managed the installation and promotion of new and changed software load modules into
production, resulting in quality and error free code.
• Trained a department of ten and reduced headcount by two people.
Military Service:
• Veteran
Education:
• Dutchess Community College-AAS
Professional Certifications/Training:
• IBM PM Certification
• Certification in Numerous Technical and Professional Development courses at IBM
• Human Services Supervision Certification`
• Human Services Management Certification
• USSF – State Certified Soccer Referee
Volunteer:
• Habitat for Humanity of Durham
• Person County Senior Center, volunteered as a photographer for special occasions
o Trouble shoot PC problems and Installed and upgrade the OS for the local senior
center café
Linkedin Profile: http://www.linkedin.com/in/peterguzman