Jeffrey Richer has over 20 years of experience in information technology management. He currently serves as the IT Manager for SmartSource/Rent-A-PC, where he is responsible for all IT decisions and has helped grow the company from $4M to $70M. Richer has an MBA with a concentration in IT and is proficient in a wide range of technologies including Microsoft Office, SQL, and various server operating systems. He has experience in roles such as database administration, business intelligence management, and network administration.

1. PROFESSIONAL QUALIFICATIONS:
IT Manager of multibranch national computer/AV company. A key member of management
influencing growth in the company by implementing cost effective, high ROI technological
solutions company wide.
Constant interface to and communication with employees has ensured expert understanding of
business needs. Manager for all data migration’s and integrations during company acquisitions
and Month End.MBA with concentration in Information Technology, Member of Microsoft
Partner Network
Operating Systems/ Programming Languages
• Visual Basic
• SQL / SSIS
• Microsoft Office suite including Microsoft Access(Certified),Excel(Certified in Jan-2016)
• Business intelligence: IBM Cognos Reportnet 8.4
• Sharepoint services –Cloud Computing
• Transformation: XML /XSL
• Apptix hosted MS Exchange Email– Cloud Computing
• Windows 2012/ 2008 server, Windows 10,8,7, XP,MAC OS X
• Cell phone technology –SmartPhone corporate configuration
• Web Conferencing/Support – Gotomeeting, Gotowebinar,Logmein,TeamViewer
EXPERIENCE:
SmartSource / Rent-A-PC September 1996- Present
INFORMATION TECHNOLOGY MANAGER
Accountable for all I.T. decisions. Work closely with President, CFO and VP’s providing
Information technology decision’s that have helped grow our company from 4 million to 70
million organically and through acquisition. Implemented and configured an ERP Rental
Software system. Mentor to all users on all applications.Developed dashboards for visibility into
our business, Perform data analysis for forecasting and metrics
PROJECT MANAGER
Responsibilities included part of the RFP team to choose a vendor to replace our core
Business software application. Once choosen- Configured, developed custom specifications
and performed data conversions from three legacy systems into New application as well as
training other team members amd supporting all of their activities.
DATABASE ADMINISTRATOR
Client/server System developer using SQL, Microsoft Access, Visual Basic, Cognos reportnet
and XSL. Just completed a Physical Inventory Module as an Asset management tool.
BUSINESS INTELLIGENCE MANAGER
Developed core reporting system for all corporate and branch departments. In both Legacy
systems and Current IBM Cognos environment. Designed and Developed Monthly business
results Excel Powerpivot Workbooks with SQL Backend providing easy access to years of
historic data for analysis. Import/Export SQL expert creating reuseable ssis packages to
perform repetitive tasks.
Jeffrey R Richer
14 Tall Pines Lane
Nesconset,NY 11767
C631-835-9615 H631-676-4744

2. NETWORK ADMINISTRATOR
Designed and implemented infrastructure improvements to ensure optimal network and
application performance and scalability. Migrated to a Co-Lo tempature controlled highly
secure facility. Manage support staff and consultants. Executed a real time internal and
external mail system utilizing cloud computing and Microsoft exchange. Setup intranet/ internet
access at all branches. Installed and maintained various software solutions including but not
limited to Citrix, remote desktop, Dropbox, Symantec products
OTHER ACCOMPLISHMENTS
Developed custom applications for internal use to support legacy systems. Designed a Lead
generation database. Integrated, debugged and migrated a $50,000 rental software business
solution across branches in 1997. Developed quoting and PO system for sales and purchasing
departments and expert system for management reporting as well as a month end operations
module.
Otari Manufacturing Corporation March 1995- September 1996
IT ADMINISTRATOR
Project Manager on various efficiency teams. Accountable for all I.T. decisions
involving system analysis, programming, remote access, upgrading/ maintaining of all
computers, and training on all software. Network Administrator. Implemented and
Integrated MRP II system. System trainer and help desk.
Telephonics Corporation, August 1986-March 1995
SYSTEMS ANALYST/PROGRAMMER
Designed and Developed large multi-user relational database systems. Managed help
desk that corrected daily problems from system setup to Network problems and user
training. One of twelve chosen from 500 employees to participate on total quality
management team.
SENIOR PLANNER
Manufacturing interface to MIS department. Reported hardware and software problems
to MIS on daily basis. Trained staff on software. Proficient with Material Requirement
Planning(MRP). Created and evaluated proposal data, manpower estimates, inventory
reports and material issues. Issued schedules based on financial and contractual
commitments.
EDUCATION:
MBA, Information Systems, New York Institute of Technology.
BS, Business Administration, New York Institute of Technology.
A.A.S., Business Administration May, Suffolk County Community College.
SPECIAL SKILLS/MEMBERSHIPS:
Microsoft Certified Office Specialist
ScoutMaster Troop 566 Boyscouts
Certified in Total Quality Management and Micro MRP manufacturing system.
Mechanically inclined. Can read blueprints.
REFERENCES: Available upon request.