The document provides an overview of the soap industry in India and compares three popular soap brands: Savlon, Dettol, and Lifebuoy. It discusses the history and ingredients of soap, the soap industry and market in India, how soaps are marketed through different retail outlets, and profiles of Johnson & Johnson, the maker of Dettol soap. The research involves a comparative study of Savlon, Dettol, and Lifebuoy soaps through primary data collection and analysis to understand consumer preferences and evaluate the brands.
The document discusses the detergent industry in India. It provides background on detergents, describing them as synthetic surfactants that are more soluble in hard water than soap. It outlines the major players in the Indian detergent market and their market shares. Ghari has the largest market share at 17.3%, followed closely by Wheel at 16.9%. The document also discusses the growth of the detergent market in India and factors that influence demand, such as rising incomes and washing machine penetration.
Dissertation project on “MARKETING STRATEGY OF V-MART AND VISHAL MEGA MART :...amaan Khan
This document is a dissertation project report submitted in partial fulfillment of an MBA degree. It examines the marketing strategies of V-Mart and Vishal Mega Mart through a comparative study. The report provides background information on V-Mart, including its vision, products, and marketing approach focused on tier 2 and 3 Indian cities. It also outlines Vishal Mega Mart's profile, products, and marketing strategy targeting consumers in apparel, general merchandise and grocery. The research methodology for the comparative study is then described, which involves a survey of 100 respondents and analysis of the results.
MBA marketing (summer internship report)MANUJ SINGH
The document is a marketing internship report submitted by Manuj Singh to Dr. Sanjeev Arora at Graphic Era University in Dehradun, India. The report focuses on the marketing strategies of Mahindra & Mahindra, an Indian automaker, with special reference to their SUV model Mahindra Scorpio. The report includes sections on the company profile, milestone achievements, product profiles of various Mahindra vehicles, research methodology used in the study, data analysis and findings on marketing strategies.
royal enfield project 36 organisation studyshrishailwali
This document provides information about an internship at Shri Munishwar Motors Pvt Ltd, a Royal Enfield dealership in Belagavi. It discusses the background and profile of Royal Enfield as a motorcycle brand originating in the UK in 1893. Royal Enfield began operations in India in 1955 through a partnership with Madras Motors. It provides details about Shri Munishwar Motors, established in 2009 as an authorized Royal Enfield dealer in North Karnataka. The dealership sells various Royal Enfield motorcycle models and provides sales, service, and spare parts. It has a vision of becoming a notable automotive company through spiritual values while achieving customer satisfaction and innovation.
This document provides information about Dettol, a product of Reckitt Benckiser. It discusses Dettol's history as the number one antibacterial brand in India since 1933. It also outlines Dettol's various product classifications including antiseptic liquid, soap, and sanitizer. The marketing mix, segmentation targeting and positioning, competitors, market share, growth and SWOT analysis of Dettol are described. Customer analysis and recommendations to increase usage and brand value are also provided.
Organisational Structure and Elements of Infosys, HUL and Maruti SuzukiIndranilMondal19
The document discusses the organizational structures of several companies. It provides details on:
1) Infosys' previous functional structure and its recent realignment into a matrix structure to be more agile and attract young talent.
2) HUL's functional structure and how it ensures skill development, decision making clarity, and accountability.
3) Maruti Suzuki's shift from a functional to a project-based structure after industrial unrest, with direct reporting to directors and cross-functional teams focused on goals.
This document provides information about Bajaj Auto Limited, an Indian motorcycle and auto rickshaw manufacturer. It discusses the company's history, leadership, brands, products, and subsidiaries. Some key points:
- Bajaj Auto was founded in 1945 and is headquartered in Pune, India. It is a leading manufacturer of motorcycles, scooters, and auto rickshaws in India and globally.
- The company is led by Chairman Rahul Bajaj and has expanded its product portfolio over the years from solely scooters to include motorcycles.
- It owns several brands like Bajaj, KTM, and Husqvarna and has subsidiaries involved in
The document discusses the detergent industry in India. It provides background on detergents, describing them as synthetic surfactants that are more soluble in hard water than soap. It outlines the major players in the Indian detergent market and their market shares. Ghari has the largest market share at 17.3%, followed closely by Wheel at 16.9%. The document also discusses the growth of the detergent market in India and factors that influence demand, such as rising incomes and washing machine penetration.
Dissertation project on “MARKETING STRATEGY OF V-MART AND VISHAL MEGA MART :...amaan Khan
This document is a dissertation project report submitted in partial fulfillment of an MBA degree. It examines the marketing strategies of V-Mart and Vishal Mega Mart through a comparative study. The report provides background information on V-Mart, including its vision, products, and marketing approach focused on tier 2 and 3 Indian cities. It also outlines Vishal Mega Mart's profile, products, and marketing strategy targeting consumers in apparel, general merchandise and grocery. The research methodology for the comparative study is then described, which involves a survey of 100 respondents and analysis of the results.
MBA marketing (summer internship report)MANUJ SINGH
The document is a marketing internship report submitted by Manuj Singh to Dr. Sanjeev Arora at Graphic Era University in Dehradun, India. The report focuses on the marketing strategies of Mahindra & Mahindra, an Indian automaker, with special reference to their SUV model Mahindra Scorpio. The report includes sections on the company profile, milestone achievements, product profiles of various Mahindra vehicles, research methodology used in the study, data analysis and findings on marketing strategies.
royal enfield project 36 organisation studyshrishailwali
This document provides information about an internship at Shri Munishwar Motors Pvt Ltd, a Royal Enfield dealership in Belagavi. It discusses the background and profile of Royal Enfield as a motorcycle brand originating in the UK in 1893. Royal Enfield began operations in India in 1955 through a partnership with Madras Motors. It provides details about Shri Munishwar Motors, established in 2009 as an authorized Royal Enfield dealer in North Karnataka. The dealership sells various Royal Enfield motorcycle models and provides sales, service, and spare parts. It has a vision of becoming a notable automotive company through spiritual values while achieving customer satisfaction and innovation.
This document provides information about Dettol, a product of Reckitt Benckiser. It discusses Dettol's history as the number one antibacterial brand in India since 1933. It also outlines Dettol's various product classifications including antiseptic liquid, soap, and sanitizer. The marketing mix, segmentation targeting and positioning, competitors, market share, growth and SWOT analysis of Dettol are described. Customer analysis and recommendations to increase usage and brand value are also provided.
Organisational Structure and Elements of Infosys, HUL and Maruti SuzukiIndranilMondal19
The document discusses the organizational structures of several companies. It provides details on:
1) Infosys' previous functional structure and its recent realignment into a matrix structure to be more agile and attract young talent.
2) HUL's functional structure and how it ensures skill development, decision making clarity, and accountability.
3) Maruti Suzuki's shift from a functional to a project-based structure after industrial unrest, with direct reporting to directors and cross-functional teams focused on goals.
This document provides information about Bajaj Auto Limited, an Indian motorcycle and auto rickshaw manufacturer. It discusses the company's history, leadership, brands, products, and subsidiaries. Some key points:
- Bajaj Auto was founded in 1945 and is headquartered in Pune, India. It is a leading manufacturer of motorcycles, scooters, and auto rickshaws in India and globally.
- The company is led by Chairman Rahul Bajaj and has expanded its product portfolio over the years from solely scooters to include motorcycles.
- It owns several brands like Bajaj, KTM, and Husqvarna and has subsidiaries involved in
This document provides an overview of a study on sales and performance of Ultratech Cement. It includes chapters on the cement industry profile, company profile of Ultratech Cement, product profile, dealer profile, SWOT analysis, finance report, data analysis and interpretation, and suggestions and conclusions. The objectives of the study are to understand demand for Ultratech cement, sales in the Chitradurga district, brand image and popularity, quality and customer preferences, and existing product problems. The scope is limited to the Chitradurga region and sample size limits generalization. Research methodology includes primary and secondary data collection to analyze Ultratech's market position and sales performance compared to competitors.
The document provides an overview of ITC Limited, an Indian conglomerate. It discusses ITC's origins in 1910 as Imperial Tobacco Company of India and its transformation over the decades into a diversified company with businesses across cigarettes, hotels, packaging, paper, agriculture, food, retail, IT and personal care. The summary highlights ITC's market leadership in traditional businesses and growing market share in newer sectors like packaged foods and personal care. It also notes ITC's reputation as one of India's most valuable and respected corporations dedicated to creating value for the nation.
Project report on Hindustan Unilever Product - Pure-itDjSai Pune
This document provides a project report submitted to the University of Pune by Mr. V. Saisrinivasan under the guidance of Mrs. Trupti Dandekar. The report was conducted for Hindustan Unilever Limited to study product awareness and acceptance of Pure-it water purifier by customers in comparison to other manual water purifiers. The report includes an executive summary of the findings, introduction to HUL, company and product profiles, research methodology, data analysis, findings and suggestions. It reveals that while households are concerned about water purity, awareness of water purifiers is currently around 6% with non-electric purifiers being most known. About a third of non-users expressed interest in a pur
Project summary report on tata motors by bharat goyalbharatgoyal44
This document provides an overview of the automobile industry in India. It discusses the history and development of the industry, including key milestones from the 18th century to modern times. Major automobile companies operating in India are listed. The industry has grown significantly in recent decades and is projected to continue expanding rapidly. India has become an important market and manufacturing hub for automobiles globally. Key statistics on production, exports, and segment growth rates are presented.
This document appears to be a marketing assignment submitted by a student. It includes an acknowledgement section thanking those who helped with the assignment. The body of the document analyzes and compares the distribution networks, promotion strategies, and new distribution channels of Hindustan Unilever Limited and ITC. It provides details on HUL's distribution system and how it reaches urban and rural areas. It also discusses HUL and ITC's use of television, newspapers, and events to promote their brands.
The document is an industrial training report submitted by Meghna V. Vadariya for their field project on Ambuja Cement Limited located in Kodinar, Gujarat. The 3-page summary is as follows:
1) The report provides an introduction to Ambuja Cement Limited, including its history, location, production facilities, and organizational structure. It also discusses the finance department and its role in budgeting and managing funds for the company.
2) A key section examines factors influencing the location of Ambuja Cement's plant, including the abundance of limestone deposits and access to transportation via a private seaport.
3) The report evaluates Ambuja C
Presentation On The Survey Of Washing Powderguest561f62
The survey analyzed consumer preferences for washing powder brands in India. It found that Surf Excel has the strongest market share, with 96% of respondents preferring it for washing machines. Most consumers purchase washing powder monthly and in 1 kg packs from retail stores. While 60% of consumers were satisfied overall with their brand, recommendations to weaker brands like Henko included increasing advertising, improving distribution channels, lowering costs, observing competitors, and offering online or delivery options.
The Indian automotive industry has experienced significant growth over the past decade. Exports of automobiles from India surged 57% in 2008-2009, led by major exporters Hyundai and Maruti Suzuki shipping more vehicles to Europe. However, domestic sales were impacted by the economic slowdown and high lending rates. Passenger vehicle sales grew only 0.13% while commercial vehicle sales declined sharply. Two-wheeler sales also grew modestly at 2.6% due to financing issues. Going forward, demand from Europe may soften and domestic sales will depend on availability of financing and new model launches.
Study on customer satisfaction with special reference to Mahindra & MahindraAshish Gupta
This project is a part of our university dissertation and shows the appreciation and satisfaction level, tastes and preference of consumer towards Mahindra & Mahindra and how the company be a common name is Indian.
The document discusses the Boston Consulting Group (BCG) matrix approach applied to various business units within the Tata Group. It analyzes Tata Steel, Tata Motors, Tata Consulting Group, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, and Tata Communications. Indian Hotels Company Limited (IHCL), branded as Taj Group, is identified as a cash cow due to its high market share in the fast growing hotel industry. Titan is also labeled a cash cow. Tata real estate is labeled a dog due to its low market share and low market growth. Tata Communications is identified as a question mark due to its low market share but high growth prospects
Tata Steel is one of the largest steel companies in the world. It was established in 1907 by Jamshetji Tata and is now a Fortune 500 company with over 81,000 employees globally. Tata Steel has major production facilities in India, the UK, Netherlands, Thailand, Singapore, China, and Australia. It has a global annual crude steel capacity of over 28 million tonnes. Tata Steel is committed to excellence, innovation, and social responsibility. It was the first integrated steel plant outside of Japan to receive the Deming Application Prize and Deming Grand Prize for excellence in quality management.
A project report on comparative analysis of marketing strategies of vodafone ...Projects Kart
The document provides information about a project report on the comparative analysis of marketing strategies of Bharti Airtel and Vodafone. It includes an introduction to the topic, background details on the telecom sector in India and profiles of Airtel and Vodafone. It also describes the objectives of the study, research methodology used and the contents that will be covered in the report such as the marketing strategies, SWOT analysis, suggestions and conclusions.
Detergent Market in India as of 2015 (Surf Excel, Ariel, Nirma, Wheel, Tide, ...Arjun Parekh
Porter's Five Forces, Porter's Generic Strategies, STP, Perceptual Map for all of the following.
1) Surf Excel vs. Ariel,
2) Nirma vs. Wheel,
3) Tide vs. Ghari
This .ppt originally contained video but I had to remove them due to size issues.
This presentation links all the above mentioned brands with Porter's 5 forces model and Porter's Generic Strategies.
Royal Enfield- Financial Aspects of Marketingsdusane1
Financial management refers to the efficient and effective management of money (funds) in such a manner as to accomplish the objectives of the organization. It is the specialized function directly associated with the top management. The significance of this function is not seen in the 'Line' but also in the capacity of 'Staff' in overall of a company. It has been defined differently by different experts in the field.Royal Enfield was the brand name under which the Enfield Motor Cycle Company (founded 1909) manufactured motorcycles, bicycles, lawnmowers and stationary engines. The first Royal Enfield motorcycle was built in 1901; the original British concern was defunct by 1970. The Enfield Cycle Company is responsible for the design and original production of the Royal Enfield Bullet, the longest-lived motorcycle design in history.
ITC is one of India's largest private sector companies with a diverse portfolio including cigarettes, hotels, food, personal care, and more. It has a deep distribution network of manufacturers, distributors, wholesalers, retailers, and paanwalas to ensure its products reach both urban and rural consumers. ITC selects distributors based on their infrastructure and population coverage. Distributors are expected to stock all ITC FMCG products except stationery. ITC leverages its established distribution network for cigarettes to also sell complementary products like matches and expand into new categories like biscuits.
Tata Motors is an Indian automotive manufacturing company established in 1945 with headquarters in Mumbai. It operates in several countries and has manufacturing plants in India and other locations. The company aims to become the most aspirational auto brand in India by 2024 through delivering superior financial returns, sustainable mobility solutions, exceeding customer expectations, and highly engaged workforce. Tata Motors follows a matrix organizational structure and makes decisions through information gathering, evaluating alternatives, and selecting the best option. It emphasizes group collaboration and treats employees as a resource who are expected to follow corporate guidelines in completing work.
royal Enfield case study and report. over all history of royal Enfield. advertisement strategy of Royal Enfield from 19th century to present. products of Royal Enfield from beginning to present.
Vodafone and Idea merged to become the largest telecom operator in India. The merger was aimed at improving network coverage, offering better services, and overcoming debt through cost savings of $10.5 billion annually by year 4. A 1:1 share swap ratio was agreed, though Vodafone's business was valued slightly higher than Idea's. The combined entity will have improved spectrum holdings and capacity to compete effectively.
This document provides an overview of Maruti Suzuki India Limited, including:
- Key facts about the company such as year established, joint venture partner, products offered, revenue, etc.
- Milestones in the company's development from 1981 to present.
- Details about the company's facilities in Gurgaon and Manesar.
- Mission and vision statements focusing on contributing to society through automotive manufacturing and long-term stable growth.
Summer Training Report on Financial Performance Analysis for MBAMegha Bansal
This document provides an overview of a summer training project report on the financial performance analysis of Surya Roshni Limited conducted over 45 days. It includes an acknowledgement, declaration, abstract, table of contents, and lists of tables and charts. The report analyzes the company's financial statements from 2013-2016 using various techniques like common size statements, ratio analysis, comparative statements, and cash flow analysis to evaluate the company's financial performance and position over time.
Dettol is a leading antiseptic brand owned by Reckitt Benckiser that provides various antiseptic products like liquid, soap, and handwash. It has established itself as a trusted brand for family health and hygiene over the years through effective advertising focusing on a mother's role in protecting her family from germs. Dettol remains the market leader in the antiseptic liquid category in India with 84% market share as of 2008 due to its competitive pricing and versatile product portfolio appealing to consumers' need for germ protection.
This document provides an overview of soaps in India, including their history and marketing. It discusses the major soap categories and brands in India, how soaps are sold through different retail outlets like general stores and pan shops, and consumer preferences that vary by region. It also provides background on leading soap companies like Johnson & Johnson, describing their history and operations in India. The document contains detailed information on popular health soap brands Savlon, Dettol, and Lifebuoy, including their various product lines and ingredients.
This document provides an overview of a study on sales and performance of Ultratech Cement. It includes chapters on the cement industry profile, company profile of Ultratech Cement, product profile, dealer profile, SWOT analysis, finance report, data analysis and interpretation, and suggestions and conclusions. The objectives of the study are to understand demand for Ultratech cement, sales in the Chitradurga district, brand image and popularity, quality and customer preferences, and existing product problems. The scope is limited to the Chitradurga region and sample size limits generalization. Research methodology includes primary and secondary data collection to analyze Ultratech's market position and sales performance compared to competitors.
The document provides an overview of ITC Limited, an Indian conglomerate. It discusses ITC's origins in 1910 as Imperial Tobacco Company of India and its transformation over the decades into a diversified company with businesses across cigarettes, hotels, packaging, paper, agriculture, food, retail, IT and personal care. The summary highlights ITC's market leadership in traditional businesses and growing market share in newer sectors like packaged foods and personal care. It also notes ITC's reputation as one of India's most valuable and respected corporations dedicated to creating value for the nation.
Project report on Hindustan Unilever Product - Pure-itDjSai Pune
This document provides a project report submitted to the University of Pune by Mr. V. Saisrinivasan under the guidance of Mrs. Trupti Dandekar. The report was conducted for Hindustan Unilever Limited to study product awareness and acceptance of Pure-it water purifier by customers in comparison to other manual water purifiers. The report includes an executive summary of the findings, introduction to HUL, company and product profiles, research methodology, data analysis, findings and suggestions. It reveals that while households are concerned about water purity, awareness of water purifiers is currently around 6% with non-electric purifiers being most known. About a third of non-users expressed interest in a pur
Project summary report on tata motors by bharat goyalbharatgoyal44
This document provides an overview of the automobile industry in India. It discusses the history and development of the industry, including key milestones from the 18th century to modern times. Major automobile companies operating in India are listed. The industry has grown significantly in recent decades and is projected to continue expanding rapidly. India has become an important market and manufacturing hub for automobiles globally. Key statistics on production, exports, and segment growth rates are presented.
This document appears to be a marketing assignment submitted by a student. It includes an acknowledgement section thanking those who helped with the assignment. The body of the document analyzes and compares the distribution networks, promotion strategies, and new distribution channels of Hindustan Unilever Limited and ITC. It provides details on HUL's distribution system and how it reaches urban and rural areas. It also discusses HUL and ITC's use of television, newspapers, and events to promote their brands.
The document is an industrial training report submitted by Meghna V. Vadariya for their field project on Ambuja Cement Limited located in Kodinar, Gujarat. The 3-page summary is as follows:
1) The report provides an introduction to Ambuja Cement Limited, including its history, location, production facilities, and organizational structure. It also discusses the finance department and its role in budgeting and managing funds for the company.
2) A key section examines factors influencing the location of Ambuja Cement's plant, including the abundance of limestone deposits and access to transportation via a private seaport.
3) The report evaluates Ambuja C
Presentation On The Survey Of Washing Powderguest561f62
The survey analyzed consumer preferences for washing powder brands in India. It found that Surf Excel has the strongest market share, with 96% of respondents preferring it for washing machines. Most consumers purchase washing powder monthly and in 1 kg packs from retail stores. While 60% of consumers were satisfied overall with their brand, recommendations to weaker brands like Henko included increasing advertising, improving distribution channels, lowering costs, observing competitors, and offering online or delivery options.
The Indian automotive industry has experienced significant growth over the past decade. Exports of automobiles from India surged 57% in 2008-2009, led by major exporters Hyundai and Maruti Suzuki shipping more vehicles to Europe. However, domestic sales were impacted by the economic slowdown and high lending rates. Passenger vehicle sales grew only 0.13% while commercial vehicle sales declined sharply. Two-wheeler sales also grew modestly at 2.6% due to financing issues. Going forward, demand from Europe may soften and domestic sales will depend on availability of financing and new model launches.
Study on customer satisfaction with special reference to Mahindra & MahindraAshish Gupta
This project is a part of our university dissertation and shows the appreciation and satisfaction level, tastes and preference of consumer towards Mahindra & Mahindra and how the company be a common name is Indian.
The document discusses the Boston Consulting Group (BCG) matrix approach applied to various business units within the Tata Group. It analyzes Tata Steel, Tata Motors, Tata Consulting Group, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, and Tata Communications. Indian Hotels Company Limited (IHCL), branded as Taj Group, is identified as a cash cow due to its high market share in the fast growing hotel industry. Titan is also labeled a cash cow. Tata real estate is labeled a dog due to its low market share and low market growth. Tata Communications is identified as a question mark due to its low market share but high growth prospects
Tata Steel is one of the largest steel companies in the world. It was established in 1907 by Jamshetji Tata and is now a Fortune 500 company with over 81,000 employees globally. Tata Steel has major production facilities in India, the UK, Netherlands, Thailand, Singapore, China, and Australia. It has a global annual crude steel capacity of over 28 million tonnes. Tata Steel is committed to excellence, innovation, and social responsibility. It was the first integrated steel plant outside of Japan to receive the Deming Application Prize and Deming Grand Prize for excellence in quality management.
A project report on comparative analysis of marketing strategies of vodafone ...Projects Kart
The document provides information about a project report on the comparative analysis of marketing strategies of Bharti Airtel and Vodafone. It includes an introduction to the topic, background details on the telecom sector in India and profiles of Airtel and Vodafone. It also describes the objectives of the study, research methodology used and the contents that will be covered in the report such as the marketing strategies, SWOT analysis, suggestions and conclusions.
Detergent Market in India as of 2015 (Surf Excel, Ariel, Nirma, Wheel, Tide, ...Arjun Parekh
Porter's Five Forces, Porter's Generic Strategies, STP, Perceptual Map for all of the following.
1) Surf Excel vs. Ariel,
2) Nirma vs. Wheel,
3) Tide vs. Ghari
This .ppt originally contained video but I had to remove them due to size issues.
This presentation links all the above mentioned brands with Porter's 5 forces model and Porter's Generic Strategies.
Royal Enfield- Financial Aspects of Marketingsdusane1
Financial management refers to the efficient and effective management of money (funds) in such a manner as to accomplish the objectives of the organization. It is the specialized function directly associated with the top management. The significance of this function is not seen in the 'Line' but also in the capacity of 'Staff' in overall of a company. It has been defined differently by different experts in the field.Royal Enfield was the brand name under which the Enfield Motor Cycle Company (founded 1909) manufactured motorcycles, bicycles, lawnmowers and stationary engines. The first Royal Enfield motorcycle was built in 1901; the original British concern was defunct by 1970. The Enfield Cycle Company is responsible for the design and original production of the Royal Enfield Bullet, the longest-lived motorcycle design in history.
ITC is one of India's largest private sector companies with a diverse portfolio including cigarettes, hotels, food, personal care, and more. It has a deep distribution network of manufacturers, distributors, wholesalers, retailers, and paanwalas to ensure its products reach both urban and rural consumers. ITC selects distributors based on their infrastructure and population coverage. Distributors are expected to stock all ITC FMCG products except stationery. ITC leverages its established distribution network for cigarettes to also sell complementary products like matches and expand into new categories like biscuits.
Tata Motors is an Indian automotive manufacturing company established in 1945 with headquarters in Mumbai. It operates in several countries and has manufacturing plants in India and other locations. The company aims to become the most aspirational auto brand in India by 2024 through delivering superior financial returns, sustainable mobility solutions, exceeding customer expectations, and highly engaged workforce. Tata Motors follows a matrix organizational structure and makes decisions through information gathering, evaluating alternatives, and selecting the best option. It emphasizes group collaboration and treats employees as a resource who are expected to follow corporate guidelines in completing work.
royal Enfield case study and report. over all history of royal Enfield. advertisement strategy of Royal Enfield from 19th century to present. products of Royal Enfield from beginning to present.
Vodafone and Idea merged to become the largest telecom operator in India. The merger was aimed at improving network coverage, offering better services, and overcoming debt through cost savings of $10.5 billion annually by year 4. A 1:1 share swap ratio was agreed, though Vodafone's business was valued slightly higher than Idea's. The combined entity will have improved spectrum holdings and capacity to compete effectively.
This document provides an overview of Maruti Suzuki India Limited, including:
- Key facts about the company such as year established, joint venture partner, products offered, revenue, etc.
- Milestones in the company's development from 1981 to present.
- Details about the company's facilities in Gurgaon and Manesar.
- Mission and vision statements focusing on contributing to society through automotive manufacturing and long-term stable growth.
Summer Training Report on Financial Performance Analysis for MBAMegha Bansal
This document provides an overview of a summer training project report on the financial performance analysis of Surya Roshni Limited conducted over 45 days. It includes an acknowledgement, declaration, abstract, table of contents, and lists of tables and charts. The report analyzes the company's financial statements from 2013-2016 using various techniques like common size statements, ratio analysis, comparative statements, and cash flow analysis to evaluate the company's financial performance and position over time.
Dettol is a leading antiseptic brand owned by Reckitt Benckiser that provides various antiseptic products like liquid, soap, and handwash. It has established itself as a trusted brand for family health and hygiene over the years through effective advertising focusing on a mother's role in protecting her family from germs. Dettol remains the market leader in the antiseptic liquid category in India with 84% market share as of 2008 due to its competitive pricing and versatile product portfolio appealing to consumers' need for germ protection.
This document provides an overview of soaps in India, including their history and marketing. It discusses the major soap categories and brands in India, how soaps are sold through different retail outlets like general stores and pan shops, and consumer preferences that vary by region. It also provides background on leading soap companies like Johnson & Johnson, describing their history and operations in India. The document contains detailed information on popular health soap brands Savlon, Dettol, and Lifebuoy, including their various product lines and ingredients.
This document contains a kitchen design specification and drawing. It includes:
1) Dimensions of the kitchen at 15'3" x 11'6" with an area of 175.3 square feet and a working triangle of 19'4" perimeter.
2) A legend listing 20 kitchen products - including cabinets, appliances, and storage units - with their sizes, quantities, and manufacturers.
3) A drawing showing the layout of the kitchen according to the working triangle principle, with the placement of each item specified in the legend.
These was a case study about the soap which failed in market to sustain.
With new strategics how it would be relaunch again is explained by the below presentation.
Do check it
O documento discute o sacramento da crisma na Igreja Católica. Em três frases:
A crisma marca o recebimento do Espírito Santo, fortalecendo o batizado para ser testemunha de Cristo no mundo. A imposição das mãos significa abençoar, investir e delegar a pessoa para uma missão profética. Ao ser crismado, o cristão renova as promessas do batismo e assume o compromisso de viver segundo os ensinamentos de Jesus.
- Savlon Hand Wash is a product of Advanced Chemical Industries Limited (ACI) in Bangladesh and currently holds the second position in the hand wash market.
- It offers 4 variants across 16 stock keeping units in different sizes and fragrances to appeal to various consumer segments.
- Its key strengths are its transparent bottle that conveys quality, its detergent-based formula that kills germs, and its moisturizing properties. However, its weaknesses include higher production costs and lack of consumer knowledge about the brand.
Reckitt Benckiser is the manufacturer of Dettol Liquid Hand Wash. It was formed in 1999 through the merger of Reckitt & Coleman and Benckiser. Dettol Hand Wash has a 37% CAGR and is a 300 crore market in India. Its target segment is hygiene-conscious families. Dettol differentiates through product innovation like its No-Touch Hand Wash. While Dettol and market leader Lifebuoy have similar prices, Dettol positions on protection from germs through campaigns like "Swachhta Abhiyan".
Dettol is a germicide brand launched in 1933 in the US and 1936 in India. It has experienced significant growth, with turnover increasing from 30 Cr in 1991 to 400 Cr in 2007. Dettol offers a wide range of products including hand wash, soap, shaving cream, body wash, and liquid antiseptics. It has the largest market share for antiseptics and liquid soaps. Dettol uses competitive pricing and promotional strategies like partnering with hospitals and schools to educate on hygiene. It targets literate urban populations and positions itself as always providing protection with its green and white packaging associated with hygiene. Dettol has over 80% market share and competes with brands like Savlon and
Kotak Mahindra Bank was established in 1985 as a non-banking financial company and was granted a banking license in 2003, making it the first company to convert to a bank. The document discusses Kotak Mahindra Bank's customer relationship management practices, including maintaining effective communication with customers, resolving issues in a timely manner, and gathering customer feedback to understand their needs and maintain healthy relationships. A survey of 100 customers found that the majority felt they received correct information from the bank and that their problems were resolved quickly, demonstrating that Kotak Mahindra Bank effectively manages customer relationships.
The document discusses Reckitt Benckiser, the manufacturer of Dettol, including information about the company, some of its brands and awards, as well as details about Dettol such as its history, market share, segmentation, positioning, and promotional strategies. Reckitt Benckiser is a global company that manufactures household cleaning and health products, and Dettol is one of its top brands that is a market leader in antiseptic liquids in India with over 85% market share.
This document provides an overview of Flipkart, India's largest e-commerce company. It discusses Flipkart's founding, operations, acquisitions, financing, exclusive product launches, in-house products, and awards. It also provides context on the Indian e-commerce industry landscape, including market size and growth drivers. Key points include that Flipkart is India's largest e-commerce player, was founded in 2007, and has raised over $2 billion in funding to date. The Indian e-commerce market is growing rapidly at 30% annually but cash on delivery is very common in India.
Hindustan Unilever Limited (HUL) is India's largest fast moving consumer goods company. Lifebuoy is HUL's flagship soap brand with a market leadership position. Lifebuoy was launched in India in 1895 and over the decades has established itself as a germ protection soap. It offers a wide range of soap variants targeted at different consumer segments with a focus on health and hygiene. Lifebuoy is the market leader in the antiseptic soap category in India.
Study of consumer behaviour and perception towards different soap brands in m...Suyog Patil
This document summarizes a study on consumer behavior related to soap brands in Mumbai. The objectives were to determine consumer awareness, perceptions, purchase factors, and effects of ingredients. The methodology included surveys of 25 customers using a structured online questionnaire. Key findings were that 16% preferred medicated soap, 28% preferred branded products, and Dettol was highly used for its germ-killing and cleaning qualities. The conclusions were that soaps are primarily purchased based on brand name, antiseptic quality, skin care benefits, and price.
The document is a summer training project report submitted by Kshitiz that compares soaps from HUL, P&G, Godrej, Nirma and Johnson & Johnson. It includes an introduction to FMCG products, profiles of the major soap companies in India, market segmentation of the soap industry based on price and composition, and a list of popular soap brands within each segment.
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This document contains a 20 question survey about customer preferences for fast-moving consumer goods (FMCG) brands in Coimbatore City. The survey collects demographic information and asks respondents to rank their preferences for retail stores, product categories, and specific brands. It also inquires about factors that influence purchasing decisions like price, promotions, advertising, and brand loyalty. The goal is to understand customer preferences for selected FMCG products and brands in the local market.
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The document discusses the history and marketing of Lux soap in India. It provides details on Lux soap's launch in India in 1929 as well as its branding and celebrity endorsements over the years. Lux soap is owned by Hindustan Unilever and is the largest selling soap brand in India, known for endorsed by Bollywood stars to promote beauty and self-care.
Hindustan Unilever Limited (HUL) is an Indian consumer goods company headquartered in Mumbai. It produces foods, beverages, cleaning agents, and personal care products, including the Lifebuoy soap brand. Lifebuoy was introduced in 1895 in England and uses carbolic acid, which gives it a distinctive red color and medicinal scent. It is still manufactured today and is a leading soap brand in many developing countries. HUL follows the supply chain process of planning, implementing, and controlling the efficient flow of goods from manufacturers to customers.
How to Manufacture Disinfectants, Soaps and Detergents Ajjay Kumar Gupta
Soaps and detergents are used frequently in our daily life. We use them to wash our hands and clean our clothes without ever really paying attention to how they work. Beneath the plain white surface of a bar of soap lies an intriguing history and a powerful chemistry. It has been said that amount of soap and detergent consumed in a country is a reliable measure of its civilizations. There was a time when these products were luxury; now it is a necessity.
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Hindustan Unilever Limited (HUL) is India's largest fast moving consumer goods company with a history of over 80 years in India. Some key points:
- Lifebuoy soap is HUL's flagship brand and was first launched in 1895. It has maintained its leadership position for over 100 years.
- However, in the 1990s Lifebuoy's monopoly was challenged by new brands offering additional value like freshness and beauty care.
- To revive growth, in 2001 HUL repositioned Lifebuoy from a 'male brand' to a 'family brand' and launched new products. They also invested in rural health programs.
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Soap Making Secrets - A Guide for Making your own Soap v2zq
This document provides instructions for making various types of homemade soaps and cleaners. It begins with a brief history of soap making, highlighting how soap evolved from using animal fat and wood ashes to today's use of synthetic detergents. It then discusses the health and environmental benefits of making your own products as an alternative to commercial brands that contain harmful chemicals. The document provides equipment lists, ingredient sources, and basic recipes for a cold process soap base as well as laundry soap, dish soap, multi-purpose cleaner, and shampoo. It concludes by encouraging readers to make their own safe, natural products to save money and improve health.
This document is a project report submitted by Rohit Kumar to the Department of Business Studies at Keshav Mahavidyalaya exploring consumer behavior toward Lux soap. It includes an introduction, industry and company profiles on the soap industry and Lux soap, objectives of the report, limitations of the study, and a product profile of Lux soap. The majority of the report appears to be a summary of responses to a questionnaire about Lux soap, including names of respondents and sections on factors influencing soap purchases, opinions of Lux, effectiveness of Lux advertising, and awareness of soap brands.
The document describes the process for manufacturing soap using animal fat. It involves reacting animal fat with an alkali like sodium hydroxide or potassium hydroxide. This saponification reaction produces soap and glycerin. The traditional method involves boiling the ingredients in a kettle, while modern continuous processes allow more control and faster production. The manufactured soap is then tested for solubility in water and reaction to acids to confirm production.
The document discusses the Lifebuoy brand of soap, which was established in the 1890s in India. It provides key facts about the brand such as that it is owned by Unilever and focuses on health and hygiene. The summary discusses Lifebuoy's origins, positioning as an affordable antiseptic soap, and its health education programs in rural areas that have reached over 100 million people. It also covers Lifebuoy's brand extensions over time to adapt to competition and changing consumer needs.
List of Profitable Small Business Ideas in Manufacturing of Surfactants, Ajjay Kumar Gupta
List of Profitable Small Business Ideas in Manufacturing of Surfactants, Household and Industrial Cleaners, Washing, Toilet and Liquid Soaps, Detergents, Laundry Products.
Soaps today are far too sophisticated and are available in a wide variety of forms for specific end uses. Soaps remove the dirt from the body and clothes. The soap that is used to wash the body is called toilet soap or bathing bar. The soap that is used for washing clothes is called either washing soap or laundry soap. The important classification of toilet soap are floating soaps, marbled soaps, medicated soaps and carbolic soaps.
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This document provides an introduction and overview of the soap industry in India. It discusses the origin and history of soap manufacturing, the major players in the Indian soap market such as Hindustan Unilever Ltd. and their market shares. It also describes the segmentation of soaps between premium, popular and carbolic segments. Hindustan Unilever Ltd. is the market leader with brands such as Lux and Lifebuoy, while other competitors include Godrej, Wipro and P&G. The future of the soap industry is dependent on availability of key raw materials.
Lifebuoy soap faced a critical situation when regulatory agencies in the US and India banned the use of certain antibacterial compounds found in the soap. This led to a fall in Lifebuoy's production and sales. In response, Unilever replaced the banned compounds triclosan and triclocarban in Lifebuoy soap by 2017 to address public health concerns raised by regulators. This solution allowed Lifebuoy to continue operating in compliance with new regulations while maintaining its market position.
Profitable Business Ideas for Starting Detergent BusinessAjjay Kumar Gupta
This document provides information on starting a detergent business, including market size and major players. It discusses the production of detergents and chemicals used in soaps and detergents such as alkyl sulfates and ethoxylated fatty alcohols. The document consists of multiple sections covering topics like soap making, detergent production, bleaching agents, dry cleaning, and analysis methods. It aims to provide entrepreneurs with the fundamentals and formulas needed for venturing into the soap, detergent, and cleaning products industry.
The document provides information about Unilever, a multinational consumer goods company. It lists Unilever's top brands including Dove, Knorr, Surf Excel, Sunsilk, Lux, and Magnum. It also discusses Unilever's competitors like Nestle and Procter & Gamble. Additionally, it analyzes Unilever's strengths, weaknesses, opportunities and threats through a SWOT analysis. Finally, it discusses Unilever's growth, global presence and sustainability efforts.
How to Manufacture Detergents (Detergent Manufacturing Business, Cleaning Pro...Ajjay Kumar Gupta
A detergent is a surfactant or a mixture of surfactants with "cleaning properties in dilute solutions. Detergents, as a constituent of the overall FMCG industry, accounts for a near 12% of the total demand for all FMCG products estimated at over Rs. 530 bn. Detergents, chemically known as alfa olefin sulphonates (AOS) are used as fabric brightening agent, anti-deposition agent, stain remover and as a bleacher. A major input for the production of detergents is a petrochemical, Linear Alkyl Benzene (LAB), while soaps rely more on an inorganic chemical, caustic soda, as a major input.
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Hindustan Unilever Limited is India's largest fast-moving consumer goods company that was incorporated in 1933. It is a subsidiary of British-Dutch company Unilever and has over 35 brands spanning 20 categories. HUL is headquartered in Mumbai and has a wide distribution network of over 6 million retail outlets across India. The company focuses on areas like oral care, skin care, hair care, laundry, and food and beverages. It employs sustainable business practices and rural development initiatives such as Project Shakti.
The document provides an overview of the bath soap industry in India. It discusses the history of soap and how the industry has evolved over time. It then profiles the FMCG industry in India and analyzes the toilet soap market specifically. It notes that major players in the bath soap market have seen increased competition and brand proliferation. While volume sales of soaps have increased in recent years, price competition has reduced profits. The overall market size has also decreased slightly. Rural income levels and monsoon rains will be important factors influencing future growth of the bath soap industry in India.
Principles of Marketing- Project ProductKanika Saxena
I, student of BMM Rizvi College. i have made a project on product - parle bisleri. It includes the original company information and information about a whole new brand for the same product - bottled mineral water.
The document provides background information on Karnataka Soaps and Detergents Limited (KS&DL). It summarizes that KS&DL was established in 1918 as a government soap factory in Mysore and is now a leading soap and detergent manufacturer in India. It discusses KS&DL's history, products, competitors, organizational structure, and marketing operations.
The document provides an overview of Karnataka Soaps and Detergents Limited (KS&DL). It discusses the company's history beginning in 1918 as the Government Soap Factory in Mysore. In 1980, it was renamed KS&DL. The company produces soaps, detergents, agarbathis, sandalwood oil, and powders. Its main product is Mysore Sandal Soap, known globally for its quality. KS&DL has a vision of global presence for its sandalwood products while leveraging its strengths. It is committed to quality, purity, customer satisfaction, and environmental protection.
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83905425 76456086-comparative-study-of-savlon
1. Comparative study of Savlon soap with Dettol and Lifebuoy soap
____________________________________________________________________________________
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COMPARATIVE STUDY OF SAVLON,
DETTOL AND LIFEBUOY SOAP IN
Ashok Vishwakarma
2. Comparative study of Savlon soap with Dettol and Lifebuoy soap
____________________________________________________________________________________
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SR. NO. PAGE NO.
1 INTRODUCTION TO SOAP
1.1 Soaps
1.2 Soap history
1.3 Ingredients of Soap
1-3
2 SOAP INDUSTRY IN INDIA
2.1 Soap Category in India
2.2 Overview of Indian soap Category
2.3 History of Soap in India
2.4 Brand Positioning then and now
2.5 Consumer use today
2.6 Consumer preferences
4-6
3 MARKETING OF SOAP
3.1 Kirana Store
3.2 Pan Beedi Shops
3.3 Departmental Store
7
4 COMPANY PROFILE
4.1 About Company
4.2 Facts about Johnson & Johnson
4.3 Facts On Stress In Workplace
8-9
5 HEALTH SOAPS
5.1 About Savlon Soap
5.2 About Dettol Soap
5.2.1 Dettol Original Soap
5.2.2 Dettol Skincare Soap
5.2.3 Dettol Cool Soap
5.2.4 Dettol Fresh Soap
Ashok Vishwakarma
3. Comparative study of Savlon soap with Dettol and Lifebuoy soap
____________________________________________________________________________________
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5.3 About Lifebuoy Soap
5.3.1 Some Facts
10-12
6 OBJECTIVE AND SCOPE OF PROJECT
6.1 Objectives
6.2 Scope
6.3 Hypothesis
6.4 Limitations
6.4.1 Strength limitation
6.4.2 Cost limitation
6.4.3 Time limitation
6.4.4 Literature Review limitation
13-14
7 LITERATURE REVIEW
7.1 Savlon heals without hurting
7.2 The Power of Contrast
15-16
8 RESEARCH DESIGN AND
METHODOLOGY
8.1 Research design
8.2 Research approach
8.3 Sampling Method
8.4 Research instrument
8.5 Data Analysis method
8.6 Data Collection
8.6.1 Primary Data
8.6.1.1 Pilot Field Survey
17-19
TABLE OF CONTENT
INDEX
4 | P a g e
Ashok Vishwakarma
4. Comparative study of Savlon soap with Dettol and Lifebuoy soap
____________________________________________________________________________________
_
SR.
NO.
TOPIC PAGE
NO.
1 INTRODUCTION TO SOAP 1
2 SOAP INDUSTRY IN INDIA 4
3 MARKETING OF SOAP 7
4 COMPANY PROFILE 8
5 HEALTH SOAPS 10
6 OBJECTIVE AND SCOPE OF PROJECT 13
7 LITERATURE REVIEW 15
8 RESEARCH AND METHODOLOGY 17
9 DATA ANALYSIS 20
10 SPSS ANALYSIS 30
11 FINDINGS AND RECOMMENDATION 39
12 CONCLUSION 42
13 DATA SOURCES 43
14 ANNEXURE 44
INTRODUCTION TO SOAP
Ashok Vishwakarma
5. Comparative study of Savlon soap with Dettol and Lifebuoy soap
____________________________________________________________________________________
_
1.1 SOAPS
Soaps are useful for cleaning because soap molecules have both a hydrophilic end,
which dissolves in water, as well as a hydrophobic end, which is able to dissolve
nonpolar grease molecules. Although grease will normally adhere to skin or clothing,
the soap molecules can form micelles which surround the grease particles and allow
them to be dissolved in water. The hydrophobic portion (made up of a long
hydrocarbon chain) dissolves dirt and oils, while the ionic end dissolves in water.
Therefore, it allows water to remove normally-insoluble matter by emulsification.
1.2 SOAP HISTORY
Traditionally, soap has been manufactured from alkali (lye) and animal fats (tallow),
although vegetable products such as palm oil and coconut oil can be substituted for
tallow. American colonists had both major ingredients of soap in abundance and so
soap making began in America during the earliest colonial days. Tallow came as a byproduct
of slaughtering animals for meat, or from whaling. Farmers produced alkali as
a by-product of clearing their land; until the nineteenth century wood ashes served as
the major source of lye. The soap manufacturing process was simple, and most
farmers could thus make their own soap at home.
The major uses for soap were in the household, for washing clothes and for toilet
soap, and in textile manufacturing, particularly for fulling, cleansing, and scouring
woolen stuffs. Because colonial America was rural, soap making remained widely
dispersed, and no large producers emerged.
The growth of cities and the textile industry in the early nineteenth century increased
soap usage and stimulated the rise of soapmaking firms. By 1840, Cincinnati, then the
largest meatpacking center in the United States, had become the leading soap-making
city as well. The city boasted at least seventeen soap factories, including Procter and
Gamble (established 1837), which was destined to become the nation's dominant firm.
A major change in soap making occurred in the 1840s when manufacturers began to
replace lye made from wood ashes with soda ash, a lye made through a chemical
process. Almost all soap makers also produced tallow candles, which for many was
Ashok Vishwakarma
6. Comparative study of Savlon soap with Dettol and Lifebuoy soap
____________________________________________________________________________________
_
5 | P a g e
their major business. The firms made soap in enormous slabs, and these were sold to
grocers, who sliced the product like cheese for individual consumers. There were no
brands, no advertising was directed at consumers, and most soap factories remained
small before the Civil War.
The period between the end of the Civil War and 1900 brought major changes to the
soap industry. The market for candles diminished sharply, and soap makers
discontinued that business. At the same time, competition rose. Many soap makers
began to brand their products and to introduce new varieties of toilet soap made with
such exotic ingredients as palm oil and coconut oil. Advertising, at first modest but
constantly increasing, became the major innovation. In 1893 Procter and Gamble
spent $125,000 to promote Ivory soap, and by 1905 the sales budget for that product
alone exceeded $400,000. Advertising proved amazingly effective.
In 1900 soap makers concentrated their advertising in newspapers but also advertised
in streetcars and trains. Quick to recognize the communications revolution, the soap
industry pioneered in radio advertising, particularly by developing daytime serial
dramas. Procter and Gamble originated Ma Perkins, one of the earliest, most
successful, and most long-lived of the genre that came to be known as Soap Operas, to
advertise its Oxydol soap in 1933. By 1962 major soap firms spent approximately
$250 million per year for advertising, of which 90 percent was television advertising.
In 1966, three out of the top five television advertisers were soap makers, and Procter
and Gamble was television's biggest sponsor, spending $161 million. Advertising put
large soap makers at a competitive advantage, and by the late 1920s three firms had
come to dominate the industry:
(1) Colgate-Palmolive-Peet, incorporated as such in 1928 in New York State,
although originally founded by William Colgate in 1807;
(2) Lever Brothers, an English company that developed a full line of heavily
advertised soaps in the nineteenth century and in 1897 and 1899 purchased factories
in Boston and Philadelphia; and
Ashok Vishwakarma
7. Comparative study of Savlon soap with Dettol and Lifebuoy soap
____________________________________________________________________________________
_
6 | P a g e
(3) Procter and Gamble. In 1940 the "big three"—Colgate, Lever, and Procter and
Gamble— controlled about 75 percent of the soap market.
The following ingredients are often used in hand dishwashing soaps and detergents;
not all products contain all ingredients.
1.2 INGREDIENTS OF SOAP
Cleaning Agents/Surfactants lift dirt and soil and produce good greasecutting
capability.
Stability and Dispensing Aids keep the product consistent under varying
storage conditions and provide desirable dispensing characteristics.
Mildness Additives may include moisturizing agents, certain oils and
emollients, certain protein compounds, or other neutralizing or beneficial
ingredients.
Fragrance is added to produce a pleasant or distinctive scent.
Preservatives help prevent any microbiological growth in the product that
could cause color or odor change, poor performance and/or separation of
the ingredients.
Colorants are added to lend individuality and an appealing appearance to
the product.
Enzymes help break down tough stains and burned-on soils.
Encapsulates deliver stability for special materials/additives (e.g.,
moisturizer or fragrance).
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SOAP INDUSTRY IN INDIA
2.1 Soap Category in India
Soap is a product that many people might take for granted or consider rather ordinary,
but for some, lathering up can be a treasured part of a morning or nightly routine.
Scented or unscented, in bars, gels, and liquids, soap is a part of our daily lives. In the
United States, soap is a $1.390 million (US$)* industry with over 50 mass market
brands. But in some markets the sales potential for soap is only beginning to be
realized. At the end 2000, soap was a $1.032 million (US$)* business in India. IFF's
marketing experts offer the following overview of this growing category.
In India, soaps are available in five million retail stores, out of which, 3.75 million
retail stores are in the rural areas. Therefore, availability of these products is not an
issue. 70% of India's population resides in the rural areas; hence around 50% of the
soaps are sold in the rural markets
2.2 Overview of the Indian Soap Category
India is a vast country with a population of 1,030 million people. Household
penetration of soaps is 98%. People belonging to different income levels use different
brands, which fall under different segments, but all income levels use soaps, making it
the second largest category in India (detergents are number one). Rural consumers in
India constitute 70% of the population. Rural demand is growing, with more and more
soap brands being launched in the discount segment targeting the lower socioeconomic
strata of consumers.
2.3 History of Soap in India
During the British rule in India, Lever Brothers England introduced modern soaps by
importing and marketing them in India. However, North West Soap Company created
the first soap manufacturing plant in India, which was situated in the city of Meerut,
in the state of Uttar Pradesh. In 1897, they started marketing cold process soaps.*
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During World War I, the soap industry floundered, but after the war, the industry
flourished all over the country.
Mr. Jamshedji Tata set up India's first indigenous soap manufacturing unit when he
purchased OK Coconut Oil Mills at Cochin Kerala around 1918. OK Mills crushed
and marketed coconut oil for cooking and manufactured crude cold process laundry
soaps that were sold locally. It was renamed The Tata Oil Mills Company and its first
branded soaps appeared on the market in the early 1930s. Soap became a necessity for
the moneyed class by around 1937.
*Cold process soaps are manufactured by mixing all ingredients (soap base, perfume,
fillers, actives, etc.) in a large pot and heating them up to 70 degrees while they are
stirred manually. Once the mixture is ready, the soap is plodded based on its size with
the logo by a machine. In a machine made soap, the mixing process is called milling
and this is done by a rotary operated machine and not manually.
2.4 Brand Positioning Then and Now
Soap manufacturers originally targeted their products to the lowest income strata in
urban as well as rural areas, positioning their brands as a way to remove dirt and clean
the body. For some brands, that positioning persists even today with a focus on
removal of body odor and keeping the user healthy. However, soap positionings are
moving towards skin care as a value-added benefit.
2.5 Consumer Use Today
Toilet soaps are always used in the bar form—there is no other form in the Indian
market—and they are used in the bath. Showers are a distant dream for 70% of India’s
population, who live in the villages where there is not even a regular supply of
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drinking water. In the urban areas, people bathe by using a bucket of water, mug, and
a bar of soap. In villages, they usually bathe by the river bank or village ponds.
Although most of the urban houses have a shower facility, showers are seldom used
because of the scarcity of water.
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With increase in disposable incomes, growth in rural demand is increasing because
consumers are moving up towards premium products. However, in the recent past
there has not been much change in the volume of premium soaps in proportion to
economy soaps, because increase in prices has led some consumers to look for
cheaper substitutes.
2.6 Consumer Preferences
Consumer preferences are varied and are more regionally specific. India is divided
into four regions: North, East, West, and South.
Consumers in the North prefer pink colored soaps, which have floral profiles.
Here the fragrance preference is for more sophisticated profiles reflecting their
lifestyles. Freshness soaps with lime and citrus notes are also popular
preferences as the climate in the North is very hot and citrus/lime scented
soaps are seen to be refreshing.
The East is not a big soap market; hence no particular preference skews.
Consumers in the West exhibit preferences for strong, impactful fragrances
and somewhat harsher profiles compared to the North. Preferences are more
for the pink soaps with floral fragrances, primarily rose, which are positioned
on the beauty platform.
In the South, the skew is towards specific soap segments like the
Herbal/Ayurvedic profiles and also the Sandal profiles. Consumers here do not
exhibit high brand loyalty and are ready to experiment and try out new brands.
Hence, most fast moving consumer goods companies tend to launch their new
brands in these markets, which they call test launch markets.
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1. MARKETING OF SOAP
Soap is primarily targeted towards women, as they are the chief decision-makers in
terms of soap purchase. Medicated positionings like germ killing and anti-bacterial
are marketed to families. About 75% of soap can be bought through these different
types of outlets:
3.1 Kirana Store:
This is the most common source for buying soap, which usually forms a part
of the month’s grocery list (which is purchased from these Kirana Stores).
Consumers exhibit loyalty to these stores, which is largely dependent on
proximity to consumers’ homes. Here consumers buy across the counter and
do not have an option of browsing through display shelves.
3.2 Pan-Beedi Shops:
These are really small shops, almost like handcarts, and they are primarily set
up to dispense cigarettes and chewing tobacco. However, one would find such
a shop at every corner and they are the main sources of soap purchase for the
lower socio-economic classes. These kinds of shops exist by the dozen in rural
areas.
3.3 Department Store:
In India, there are very few department stores and the “Indianised” version of
department stores are called “Sahakari Bhandars.” It is still a fairly new
concept. However, department stores have good display counters and this is
the only place where consumers get a first hand experience of shopping and
choosing from available options. Here soap prices are also discounted below
the retail prices.
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2. COMPANY PROFILE
4.1 ABOUT COMPANY
Johnson & Johnson was founded more than 120 years ago on a revolutionary
idea: Doctors and nurses should use sterile sutures, dressings and bandages to treat
peoples’ wounds. Since then, J&J have brought to the world, new ideas and products
that have transformed human health and well-being.
The company’s Family of Companies is organized into several business segments
comprised of franchises and therapeutic categories - Consumer Health Care, Medical
Devices & Diagnostics and Pharmaceuticals.
Johnson & Johnson spread its roots to the world’s largest democracy, India, during
the endemic post-independence turmoil of 1947. It was Mr. Patrick Whaley who set
about with confidence and determination during this period of turbulence to begin the
work of establishing Johnson & Johnson in the subcontinent. Things progressed
quickly and by 1948, Johnson’s Baby Powder was being manufactured by British
Drug House in Prabhadevi, Bombay, and marketed by the company.
In the 50 years of operating in India, Johnson & Johnson Limited, India has gained a
reputation for delivering high-quality products. Today, the company employees more
than 2000 people and the businesses span Consumer, Medical Devices and
Diagnostics, Pharmaceuticals and Vision Care. Johnson & Johnson India is an
employer of choice and is a recipient of several awards, which recognize it as one of
the best employers in India
Other consumer products like TEK toothbrushes, Johnson’s Baby Cream and Prickly
Heat Powder followed suit. However, highly specialized products like Belladonna
plasters, pharmaceuticals and Permacel Tapes were imported from the parent
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company. It was only ten years later that the company began to manufacture its own
products.
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In September 1957, a new company, Johnson & Johnson India Ltd. was created and
registered with twelve employees on its rolls. In the 50 years since its establishment as
a modest 12-employee outfit, Johnson & Johnson Ltd. has gained a reputation for
delivering high-quality products at competitive prices. Their success, they believe,
stems from their staunch commitment to caring for and catering to the needs of their
customers and employees.
4.2 FACTS ABOUT JOHNSON AND JOHNSON
Founded in 1886 in New Brunswick, New Jersey.
Headquarters situated in New Brunswick for more than 120 years.
JOHNSON'S® Baby Powder, from Johnson & Johnson Consumer Products
Company, introduced in 1893.
International expansion started in 1919 with Johnson & Johnson, Canada.
BAND-AID® Brand Adhesive Bandages, from Johnson & Johnson Consumer
Products Company, introduced in 1921.
Company was family-owned until listed on NYSE in 1944.
Dividends issued to shareowners every quarter since 1944.
TYLENOL® (acetaminophen), from McNeil Consumer & Specialty
Pharmaceuticals, launched as a consumer product in 1960.
Family of companies consisting of more than 250 operating companies in 57
countries.
119,400 employees, more than 40,000 in the United States
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3. HEALTH SOAPS
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5.1 ABOUT SAVLON SOAP
Positioned as the “Gentle Anti Bacteria soap” Savlon soap was relaunched in 2007.
The gentle equity of Savlon was derived from mother brand Savlon antiseptic liquid
while “soft on skin” gives the brand space to meaningfully differentiate it from other
anti bacteria soaps. The brand plays in the premium soap category and was extended
to the aloe Vera variant in the year 2008. The product is currently available in 75 gm
and 125 gm in 2 lead variants namely Glycerin & Aloe Vera
5.2 ABOUT DETTOL SOAP
Dettol soap has four variants in the market available nationally - Dettol Original,
Dettol Skincare, and newly launched Dettol Fresh. The new improved soap range
continues to bear recommendation from IMA - India Medical Association.
5.2.1 Dettol Original Soap
New and Improved Dettol Original Soap is specially
formulated for everyday use. Dettol Original Soap is 10
times better at fighting germs*. So give Dettol's trusted
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protection to the entire family. Available in three sizes -
120g, 70g and 35g.
5.2.2 Dettol Skincare Soap
Dettol Skincare Soap offers the perfect balance between
your beauty and protection needs. Dettol Skincare Soap is
formulated with moisturisers to help nourish your soft skin.
Available in three sizes - 120g, 70g and 35g.
5.2.3 Dettol Cool Soap
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.
.
Dettol Cool Soap combines Dettol's trusted protection with the coolness of menthol.
A bath with Dettol Cool Soap will not only refresh and re-energize you, but also give
you protection from germs. Available in three sizes - 120g, 70g and 35g.
5.2.4 Dettol Fresh Soap
Dettol Fresh Soap combines Dettol's trusted
protection with a pleasant fresh fragrance You not
only stay protected from germs but also keep fresh
for long. Available in two sizes - 120g and 70g
5.3 ABOUT LIFEBUOY SOAP
LIFEBUOY’S vision is, “Making a billion Indians feel safe and secure by meeting all
their health and hygiene needs”. True to its vision, the world's largest selling soap,
offers a compelling health benefit to the entire family. Launched in 1895, Lifebuoy,
for over 100 years, has been synonymous with health and value. The honest & hard
working soap, with its distinctive perfume and popular jingle, has carried the
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Lifebuoy message of health across the length and breadth of the country. Lifebuoy
also offers specific health benefits through specialised product formats like Lifebuoy
HandWash & Lifebuoy Clearskin, which provides treatment and protection against
acne.
5.3.1 SOME FACTS
Today Lifebuoy is mainly sold in Asia and parts of Africa. It is market leader
in every Asian market where it is sold
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· Lifebuoy soap has been proven in laboratories to provide 100% more effective
germ protection than ordinary soaps
· To date, 70 million people in rural India along have experienced the
pioneering, Lifebuoy sponsored Health Education programme – the single
largest private hygiene education programme in the world
· In 2005, Lifebuoy was awarded a 'Citizen Brand' accolade in Indonesia in
recognition of the work the brand has undertaken in hand wash education
· Nearly half of the Lifebuoy brand's consumption is in rural Asia, where most
of the population live on less than US$1 per day
Lifebuoy soap
Lifebuoy handwash
Lifebuoy shower gel
Lifebuoy clear skin
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OBJECTIVE AND SCOPE OF PROJECT
6.1 Objectives of the project:-
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a. To determine the awareness level of savlon soap with respect to dettol
and lifebuoy in the mumbai market.
b. To identify the perception of consumers towards SAVLON soap with
respect to dettol and lifebuoy in the mumbai market.
c. To determine the effect of product promotions including advertising,
sales promotions, and public relations on the buying behavior of
consumers for soaps.
d. To determine the importance of attributes (the driving factors) for the
consumers while purchasing the soap.
6.2 Scope of the project:-
a. Project was specifically carried out in Mumbai region-(City).
b. Sample size selected was of 50 respondents.
c. Only health category of soap was selected for the project.
d. Questionnaire was used for primary data collection
6.3 Hypothesis of the project:-
H0(1): Consumer Awareness for Savlon soap is through Retail Display.
H1(1): Consumer Awareness for Savlon soap is not through Retail Display.
H0(2): Dettol and Savlon soap are preferred on basis of hygiene and lifebuoy is
preferred on basis of price.
H1(2): Dettol and Savlon soap are not preferred on basis of hygiene and lifebuoy
is also not preferred on basis of price.
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6.4 Limitations:-
6.4.1 Strength Limitations:
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Adequate efforts have been taken to accomplish the research according to the
objectives. But as the research team is consisted of only one member therefore it was
not possible to cover more additional areas, which would obviously give better result.
6.4.2 Cost limitations:
The in-depth interview should be conducted with the help of experience moderator
but it was very cost sensitive. So, the interview was taken by self which might crept
few errors on the research.
6.4.3 Time Limitation:
The type of the study required a detail interview of both man and women residing at
homes. Thereby a tremendous difficulty was faced in getting access to different
houses, especially in the absence of some male and female during daytime who are
service holders. Again these people usually fallback from different offices or
businesses after dusk and enjoy their times at home, so taking interview during that
time became an irritation for them. On the other hand, maximum of the female who
were housewives residing at home were found busy after 11 am with their daily
routine jobs like cooking. Therefore a very limited period of day was found suitable
for conducting the survey. Also, the interview was conducted only in the Mumbai city
because of the time limits
6.4.4 Literature review limitation:
As this study has been done first time in Navi Mumbai Region, the literature reviews
were not very healthy enough. Moreover, there was very little information found of
some of the topic for the literature review.
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3. LITERATURE REVIEW
7.1 Savlon : Heals Without Hurting 6th Jan 2009
HARISH B
Savlon was a brand owned by a pharmaceutical MNC ICI ltd. Later ICI's OTC brands
was acquired by Johnson & Johnson . Savlon was relaunched in Indian market in
1993. The brand was expected to give the market leader Dettol, a run for its money.
But even after millions of rupees spent, Dettol still rules the antiseptic lotion market.
This article shows as to why Savlon was a better antiseptic than Dettol, and then too
why Savlon was not able to hold itself in the market.
It also shows the strategy adopted by Dettol which was not expected by J&J to fight
the upcoming antiseptic brand, the decisions took by J&J and its effect on the brand
‘SAVLON’.
It also includes launch of Savlon’s soap, strategies adopted by HUL to compete Dettol
soap, and finally the drop of savlon soap by HUL.
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7.2 The power of contrast 22nd Aug 2009
S. Ramesh Kumar and B. Shekar
This article says that marketers must use the aspect of contrast creatively so as to lure
the consumers.
It also shows that the product attributes of a leader (Dettol) create a perception that
highlights the contrast when there is a follower brand (Savlon). This approach is
extremely useful to fast moving consumer goods where differentiation is difficult to
sustain in the long run.
Marketers through advertisements, alongwith conveying the positioning of the brand,
should create a contrast that consumers will be able to accept and incorporate over a
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period of time. The contrast would have to be relevant to the positioning of the brand.
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4. RESEARCH METHODOLOGY
8.1 Research Design:
The purpose of this study is to gain consumer insights about SAVLON bath
soap and comparing it with DETTOL and LIFEBUOY which are the two main
soap brands in Health category in the context of Mumbai Region.
8.2 Research Approach:
The respondents will be the consumers and users of bath soap (bar shape) who
are interested to cooperate. To collect the data the in-depth interview method
with help of questionnaire is used.
8.3 Sampling Method:
The in-depth interview for this study was limited to Mumbai region only due
to certain limitations. Also, it has been mentioned earlier that, the interview
was only on the consumers and users of bath soap. They were interviewed for
minimum of 10 minutes. The sample size was 50 for this study. Random
Sampling method was used for selecting samples.
8.4 Research Instrument:
Contacting the customer personally and studying the response from the
questionnaire filled.
8.5 Data Analysis Method:
The data analysis of this research was represented on qualitative as well as
quantitative manner. Application packages like Office XP (Microsoft Word,
Microsoft Excel) and SPSS were used.
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8.6 Data Collection:
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8.6.1 Primary Data;
Questionnaires for in-depth discussions with various respondents to be
interviewed during primary survey were designed during this phase. List
of contacts were also prepared during this phase. This involved in-depth
face-to- face discussions using semi-structured questionnaires with
various respondents.
8.6.1.1 Pilot field survey
Pilot field survey was conducted with the intention of testing the
validity of the questionnaires for fulfilling the objectives to the
study. The questionnaires and the list of contacts were modified
based on responses of pilot field survey.
8.6.1.2 Detailed field survey
Detailed field survey was launched simultaneously at various
pre-determined centers; information was collected through faceto-
face interviews with respondents using semi-structured
questionnaires. Questionnaires were also sent through mail and
responses were collected.
8.6.2 Secondary Data:
Taken data from various magazines, Newspaper and other prominent
source of information collected from different websites and search
engines.
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8.7 Overview:
Research Type: Objective
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Data collection: Primary source of data (questionnaire), Secondary
Data (internet, books, newspaper and various journals)
Research approach: Survey method
Research instrument: Questionnaire
Research: Semi-Structured
Size: 50
Research Sampling: Convenient sampling
Tools of data analysis: SPSS and Microsoft Excel
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5. DATA ANALYSIS
9.1CHARTS AND EXPLANATIONS
9.1.1 Variety of Soap Usage
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From the above doughnut chart we can see that, among the total respondents 38%
people advocated for antiseptic soap and 33% people advised for beauty care soap.
After that, 10% people directed about both skin care soap and flower extract soap.
Also, there is little number of respondents which is only 3% people recommended
about medicated soap, herbal soap and fruit extract soap. So, it is clearly viewed that,
antiseptic soap and beauty care soap are more preferable among all the respondents.
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9.1.2 Major Driving Factors
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From the above column diagram we can see that, while purchasing new soap both the
respondents firstly look for brand and their percentage is 26.67%. Then, secondly they
prefer both antiseptic quality and beauty care quality and for these the percentage is
23.33%. After that, 10.00% consumers seek for both price and ingredients. Again,
6.67% people search for both availability and packaging. Finally, only 3.33% people
hunt for few other factors which are pack size, advertisements, and shopkeeper’s
opinion. Thus companies should majorly focus on the brand and its antiseptic and
beauty care qualities.
9.1.3 Soap Preference
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We can see from the above doughnut that, among the total respondents 58% preferred
Dettol as against Lifebuoy and savlon, only 24% preferred lifebuoy and a mere 18%
respondents preferred Savlon. Thus we can make out the acceptance level of dettol is
much higher than the other two brands of soap.
9.1.4 Responses for various Features
9.1.4.1 Price
We can see from the above doughnut that, among the total respondents 44% people
said that Price is an important factor while purchasing soap. 28% respondents stated
that price is somewhat important while purchasing and those are mainly beauty and
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skin care seekers. Only 12% respondents told that price is the most important factor
while purchasing soap
.
9.1.4.2 Brand Name
We can see from the above doughnut that, among the total respondents only 14%
people said that Brand name is an extremely important factor while purchasing soap.
30% respondents selected for both important and somewhat important. However 26%
people stated that Brand Name is not at all important while purchasing soap.
9.1.4.3 Fragnance
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We can see from the above doughnut that, among the total respondents 42% people
said that Fragrance is an important factor while purchasing soap. 24% respondents
stated that fragrance is somewhat important while purchasing and those are mainly
beauty and skin care seekers. Only 10% respondents told that fragrance is the most
important factor while purchasing soap.
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.
.
9.1.4.4. Hygiene
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We can see from the above doughnut that, among the total respondents 48% people
said that Hygiene is an extremely important factor while purchasing soap, these are
mainly health conscious consumers. 46% respondents stated that Hygiene is
important and somewhat important while purchasing soap. Only 6% respondents told
that Hygiene is the not important factor while purchasing soap. This shows the
importance of hygiene in the soap industry.
9.1.4.5 Freshness
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We can see from the above doughnut that, among the total respondents almost 75%
people said that they consider freshness while purchasing soap. The remaining
respondents stated that freshness is not that important while purchasing soap.
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.
.
9.1.4.6 Lather
We can see from the above doughnut that, among the total respondents almost 75%
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people said that they consider lather while purchasing soap. The remaining
respondents stated that lather is not that important while purchasing soap.
9.1.5 Responses for Hygiene
9.1.5.1 Dettol
In the column graph above we can see that 37 respondents have rated Dettol as a good
soap for hygiene and only 7 have rated it as a bad soap. Thus it shows that consumers
who want hygienic soap have dettol in their mindset.
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.
.
9.1.5.2 Savlon
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I
in the column graph above we can see that 29 respondents have rated Savlon as a
good soap for hygiene and only 7 have rated it as a bad soap. Thus it shows that
consumers who are aware about savlon rate it as a better soap than dettol. Thus the
company should market savlon soap more effectively.
9.1.5.3 Lifebuoy
In the column graph above we can see that 18 respondents have rated Lifebuoy as an
average soap for hygiene compared to Dettol and Savlon. 24 respondents have rated
lifebuoy as a good soap for hygiene.
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.
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.
9.1.6 Responses for Fragrance
9.1.6.1 Dettol
In the column graph above we can see that only 8 respondents have rated Dettol as a
very good soap for fragrance may be because of its hospital kind of smell.
9.1.6.2 Savlon
In the column graph above we can see that 24 respondents have rated Savlon as a
good soap for fragrance. 14 respondents have rated savlon as not a good soap for
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fragrance.
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15 16892
.
.
9.1.6.3 Lifebuoy
In the column graph above we can see that only 5 respondents have rated Lifebuoy as
a very good soap for fragrance. 14 respondents have rated lifebuoy as not a good soap
for fragrance.
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.
.
9.2 ADDITIONAL DATA
THIS TABLE INDICATES THAT THE MARKET SHARE OF SAVLON
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COMPARED TO DETTOL WAS VERY LESS. DUE TO HEAVY ADVERTISING
SAVLON WAS FACING DIFFICULTIES IN INCREASING ITS MARKET
SHARE.
PRICING WAS ALSO PREMIUM AS COMPARED TO
DETTOL. THIS LEAD TO SHORTAGE IN
ACCEPTANCE EVEN THOUGH CONSUMERS WERE
AWARE OF THE SAVLON SOAP AND ITS QUALITIES.
THIS TABLE SHOWS THAT MAJORITY OF THE
PEOPLE PURCHASE SOAP FOR BEAUTY AND
HEALTH.
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.
.
10. SPSS ANALYSIS
10.1 Crosstabs - Awareness
Output Created 10-FEB-2010 16:10:38
Comments
Input Data C:Documents and
SettingsindiraDesktopspss savlonspss
input.sav
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working
Data File 50
Missing Value
Handling
Definition of Missing User-defined missing values are treated as
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35. Comparative study of Savlon soap with Dettol and Lifebuoy soap
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missing.
Cases Used
Statistics for each table are based on all
the cases with valid data in the specified
range(s) for all variables in each table.
Syntax
CROSSTABS /TABLES=Awareness BY
savlon_information /FORMAT=
AVALUE TABLES
/STATISTIC=CHISQ /CELLS= COUNT
/COUNT ROUND CELL .
Resources Elapsed Time 0:00:00.55
Dimensions Requested 2
Cells Available 116508
Case Processing Summary
Cases
Valid Missing Total
N Percent N Percent N Percent
Awareness * savlon
information 50 100.0% 0 .0% 50 100.0%
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Awareness * savlon information Crosstabulation
savlon information Total
Advertising WOM
Retail
Display Any other
Awareness Aware 22 3 7 2 34
Not Aware 9 3 3 1 16
Total 31 6 10 3 50
Through the above table of cross tabs which compared Awareness level and
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information about savlon, we can conclude that majority of the respondents were
aware about savlon soap through Advertisng and then through Retail display. From
the total of 50 respondents 34 respondents were aware and 16 were not aware about
savlon soap even though they had heard the name before.
10.1.1 Chi-Square Tests
Value Df
Asymp. Sig.
(2-sided)
Pearson Chi-Square 1.040(a) 3 .792
Likelihood Ratio .982 3 .806
Linear-by-Linear
Association .059 1 .807
N of Valid Cases 50
a 5 cells (62.5%) have expected count less than 5. The minimum expected count is .96.
10.1.2 HYPOTHESIS TESTING
H0(1): Consumer Awareness for Savlon soap is through Retail Display.
H1(1): Consumer Awareness for Savlon soap is not through Retail Display.
The level of significance of chi square is more than 0.5, thus we should reject the
null hypothesis and accept the alternate hypothesis that Consumer Awareness for
Savlon soap is not through Retail Display, it is through Advertising.
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10.2 Crosstabs - Preference
Output Created 10-FEB-2010 16:12:33
Comments
Input Data C:Documents and
SettingsindiraDesktopspss savlonspss
input.sav
Filter <none>
Weight <none>
Split File <none>
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N of Rows in Working
Data File 50
Missing Value
Handling
Definition of Missing User-defined missing values are treated as
missing.
Cases Used
Statistics for each table are based on all
the cases with valid data in the specified
range(s) for all variables in each table.
Syntax
CROSSTABS
/TABLES=Soap_Preference BY
Important_Feature /FORMAT=
AVALUE TABLES
/STATISTIC=CHISQ /CELLS= COUNT
/COUNT ROUND CELL .
Resources Elapsed Time 0:00:00.00
Dimensions Requested 2
Cells Available 116508
Case Processing Summary
Cases
Valid Missing Total
N Percent N Percent N Percent
Soap Preference *
Important Feature 50 100.0% 0 .0% 50 100.0%
Soap Preference * Important Feature Crosstabulation
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.
Important Feature Total
Price
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Brand
Name Fragnance Hygiene Freshness
Lathe
r
Soap
Preference
dettol 3 2 5 15 1 1 27
savlon 1 1 2 3 1 1 9
Lifebuoy 6 3 1 1 2 1 14
Total 10 6 8 19 4 3 50
Through the above table of cross tabs which compared Soap preference and important
feature for purchasing a soap, we can conclude that majority of the respondents
selected hygiene as a most important factor for purchasing a soap. However for
Lifebuoy unlike Lifebuoy the most important factor was price. From the total of 50
respondents 27 respondents preferred Dettol, 14 preffered Lifebuoy and the remaining
9 respondents preferred Savlon over the other health brands of soap.
10.2.1 Chi-Square Tests
Value Df
Asymp. Sig.
(2-sided)
Pearson Chi-Square 15.441(a) 10 .117
Likelihood Ratio 16.319 10 .091
Linear-by-Linear
Association 3.305 1 .069
N of Valid Cases 50
a 15 cells (83.3%) have expected count less than 5. The minimum expected count is .54.
10.2.2 HYPOTHESIS TESTING
H0(2): Dettol and Savlon soap are preferred on basis of hygiene and lifebuoy is
preferred on basis of price.
H1(2): Dettol and Savlon soap are not preferred on basis of hygiene and lifebuoy
is also not preferred on basis of price.
Since the level of significance of the chi square is less than 0.5 we accept the null
Ashok Vishwakarma
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hypothesis that Dettol and Savlon soap are preferred on basis of hygiene and lifebuoy
is preferred on basis of price.
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10.3 Discriminant Analysis
To screen the perception of consumers based on the following
independent variables:
1. Price
2. Quality
3. Brand
Null Hypothesis – Out of the sample size of 30 are favourable perception
and 20 are unfavourable perception
Alternate hypothesis – the classification is incorrect.
Notes
Output Created 14-FEB-2010 23:41:39
Comments
Input Data C:Documents and
SettingsxyzDesktopneha researchNew
Folderlatest.sav
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working
Data File 50
Missing Value
Handling
Definition of Missing
User-defined missing values are treated as
missing in the analysis phase.
Cases Used
In the analysis phase, cases with no user- or
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system-missing values for any predictor
variable are used. Cases with user-, systemmissing,
or out-of-range values for the
grouping variable are always excluded.
Syntax
DISCRIMINANT /GROUPS=cust_percp(1 2)
/VARIABLES=price quality brand /ANALYSIS
ALL /PRIORS EQUAL
/STATISTICS=UNIVF RAW TABLE
/CLASSIFY=NONMISSING POOLED .
Resources Elapsed Time 0:00:00.02
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.
Analysis Case Processing Summary
Unweighted Cases N Percent
Valid 50 100.0
Excluded Missing or out-of-range
group codes 0 .0
At least one missing
discriminating variable 0 .0
Both missing or out-ofrange
group codes and
at least one missing
discriminating variable
0 .0
Total 0 .0
Total 50 100.0
Group Statistics
cust_percp Valid N (listwise)
Unweighted Weighted
fav price 39 39.000
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41. Comparative study of Savlon soap with Dettol and Lifebuoy soap
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quality 39 39.000
brand 39 39.000
unfav price 11 11.000
quality 11 11.000
brand 11 11.000
Total price 50 50.000
quality 50 50.000
brand 50 50.000
Tests of Equality of Group Means
Wilks'
Lambda F df1 df2 Sig.
price .987 .615 1 48 .437
quality .828 9.993 1 48 .003
brand .985 .746 1 48 .392
INTERPRETATION:
This table indicates the significance of each and every variable together.
The significance of each of the variable is less than 0.5. Hence it is a good fit.
Analysis 1
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Summary of Canonical Discriminant Functions
Eigenvalues
Function Eigenvalue % of Variance Cumulative %
Canonical
Correlation
1 .347(a) 100.0 100.0 .507
a First 1 canonical discriminant functions were used in the analysis.
INTERPRETATION:
The significance of canonical correlation is greater than 0.5, hence its significant.
So there is no need of including more variables.
Thus it tells that the selection of variables to categorize the respondents is correct. i.e.
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the above mentioned independent variables can differentiate the respondents.
Wilks' Lambda
Test of Function(s)
Wilks'
Lambda Chi-square df Sig.
1 .743 13.842 3 .003
INTERPRETATION:
If the significance is greater than 0.5 the variables correlate/overlap each other and if
its less than 0.5 the independent variables are different from each other. In this case,
significance is only .001, which shows that the variables have high discriminating
power as its very close to ‘zero’.
Standardized Canonical Discriminant Function Coefficients
Function
1
Price .190
Quality .941
Brand .741
INTERPRETATION:
This table shows the importance of a variable for a particular study, in this case
Quality and brand are more important to determine the loyalty of the customers.
Structure Matrix
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.
Function
1
Quality .775
Brand .212
Price .192
Pooled within-groups correlations between discriminating variables and standardized canonical
discriminant functions Variables ordered by absolute size of correlation within function.
INTERPRETATION:
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43. Comparative study of Savlon soap with Dettol and Lifebuoy soap
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This table shows the extraction of information from the total responses.
Var1 – 77.5% information was used
Var2 – 21.2% information was used.
Var3 – 19.2% information was used.
Canonical Discriminant Function Coefficients
Function
1
Price .270
Quality 0.555
Brand -.976
(Constant) -1.545
Unstandardized coefficients
INTERPRETATION:
This table forms an equation so as to find out the level of risk involved in the study.
If the value is positive it denotes that the respondent is at low risk and vice-versa.
Y= -1.545 + 0.270 (Price) + 0.555(Quality) - .976 (Brand)
Eg:
Price – Rs 15
Quality – 7 out of 10 (rating)
Brand – 6 out of 10 (rating)
Y= -1.545 + 0.270 (15) + 0.555(7) - .976 (6)
= -1.545 + 4.05 + 3.86 – 5.856
= 0.509
In this case the centroid is ‘0’ and the value of Y is positive (0.509).
Hence the customer perception is favourable.
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.
Functions at Group Centroids
cust_percp
Function
1
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44. Comparative study of Savlon soap with Dettol and Lifebuoy soap
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Fav -.306
Unfav 1.086
Unstandardized canonical discriminant functions evaluated at group means
Classification Statistics
Classification Processing Summary
Processed 50
Excluded Missing or out-ofrange
group codes 0
At least one missing
discriminating
variable
0
Used in Output 50
Prior Probabilities for Groups
cust_percp Prior
Cases Used
in Analysis
Unweighted Weighted
Fav .500 39 39.000
Unfav .500 11 11.000
Total 1.000 50 50.000
Classification Results(a)
cust_perc
p
Predicted Group
Membership
Fav unfav Total
Original Count Fav 31 8 39
unfav 2 9 11
% Fav 79.5 20.5 100.0
unfav 18.2 81.8 100.0
a 80.0% of original grouped cases correctly classified.
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INTERPRETATION:
This table shows the final result wherein, out of 39 favourable respondents, 8 are
unfavourable and out of 11 unfavourable respondents 2 are favourable, hence there is
approx. 80% accuracy in the classification of groups.
11. FINDINGS AND RECOMMENDATIONS
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11.1 FINDINGS
1. As per the survey conducted consumers majorly preferred antiseptic and
beauty care soaps. Their purchase decision was based on brand name
alongwith the above mentioned factors.
2. 58% of the respondents in the survey preferred dettol, 24% of them
preferred lifebuoy and only 18% of them preferred savlon in health and
hygiene category.
3. Almost half of the total respondents stated that freshness and hygiene are
the most important deciding factors followed by price, fragrance and brand
name while purchasing soap.
4. Basically people are using soap primarily for cleaning purpose then for
germ protection and beauty care. That is why; under antiseptic soap Dettol
soaps has noticeable demand in the market and it is widely consumed by
the loyal consumers of antiseptic soaps.
5. Savlon follows Dettol in terms of hygiene while lifebuoy was cited as an
average soap in hygiene.
6. Savlon was the most expensive soap as compared to dettol and lifebuoy.
According to the survey lifebuoy was mainly preferred by price conscious
respondents.
7. Many respondents said that the fragrance of soap and is usage (duration of
using) should be increased.
8. Lifebuoy was also receptive because of its durability whereas savlon was
least durable among the three health soaps.
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46. Comparative study of Savlon soap with Dettol and Lifebuoy soap
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9. Many respondents said that the price of the soap should be reduced.
10. Majority of the consumers purchased soaps from their local kirana stores
as they trusted them more.
11. On comparision almost everybody said that dettol is much better than
savlon and lifebuoy is somewhat better than savlon.
12. More than 50% got information about savlon through advertising and also
tried savlon soap, around 25% saw this soap in store but only half of them
tried this soap and out of the remaining who heard of savlon soap from
friends and family only 5% tried it.
13. The major difference cited by most of the respondents was that they
trusted dettol for their family.
14. Some of the respondents said that Dettol has more number of variants as
compared to savlon and lifebuoy.
11.2 RECOMMENDATIONS
1. Even though savlon has better healing capacity than dettol the company failed
in its positioning. Savlon was positioned as first aid solution. To compete with
a major brand, the company should position it firmly and savlon could have
been positioned as the germ fighter with no pain or burns.
2. Promotion campaign of savlon was also not competitive enough, although it
generated lots of interest in the minds of consumer which made them try this
44 | P a g e
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product but the absence of burning sensation miserably harmed the success of
the product.
3. The failure of savlon antiseptic did not let the savlon soap brand to come up
and it hardly changed the perception of consumers.
4. Thus company should had promoted the advantages of savlon rather than its
features. They did it in later stage which was of mere use.
5. Company should thrive on innovation and for this more number of variants
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should be introduced and if possible soap with combined attributes (health as
well as beauty care) should be introduced which can attract consumers.
6. Lifebuoy is more preferred because of its price and durability, so efforts need
to be taken to improve savlon’s durability and not increasing the price.
7. More investment should be made in the research and development of the soap
as it can provide an USP to the brand and company as a whole.
8. Company should increase the availability of the product, in most of the kirana
stores (which are the prime destinations of purchasing soaps for consumers)
savlon soap was not available.
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12. CONCLUSION
The soap industry in India has been under a change with the advancement of
technology. The major players in soap industry – HUL, J&J, P&G, etc are having a
stiff competition to gain maximum market share. The toilet soap sales are declining,
eroded by liquid and gel cleansers for the increasingly popular shower toiletries
sector. Bar soap producers are fighting back, taking ingredients such as aromatherapy
oils and natural extracts to provide added functionality and consumer appeal.
From the survey conducted it can be concluded that even though savlon has better
attributes than dettol it is unable to compete because of the exceptional strategies
adopted by HUL. J&J were not expecting the counter attack of HUL and were also
weak in their positioning which was a hurdle in their success.
Today soaps are being purchased on major 3 factors:
a. Brand Name
b. Anteseptic Quality
c. Beauty care
Any soap which achieves expertise in atleast two of the above mentioned three
factors does very well in the Indian market.
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13. DATA SOURCES
13.1 BIBLIOGRAPHY
Claw, Spencer. "The Soap Wars: A Strategic Analysis." Fortune 67 (1963).
Hair and Bush - Marketing Research
Kothari – Research Methodology
Swasy, Alecia. Soap Opera: The Inside Story of Procter and Gamble. New
York: Times Books, 1993.
Wilson, Charles. The History of Unilever: A Study in Economic Growth and
Social Change. 3 vols. New York: Praeger, 1968. The original edition was
published in 2 vols., London: Cassell, 1954.
13.2 WEBLIOGRAPHY
http://www.e ncyclopedia.com/doc/1G2-3401803910.html
www.google.com (Search Engine).
https://www.iffxpress.com/xpress/na/xhome.nsf/0/83688E1B4D5787D480256
CC900631457
http://www.jnjindia.com/CPD_WoundCare.pdf
47 | P a g e
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http://marketingpractice.blogspot.com/2009/01/savlon-heals-withouthurting.
html
http://www.naukrihub.com/india/fmcg/overview/soaps/
http://www.scribd.com/doc/21431229/Soap-Prgt-Mba-II
http://www.scribd.com/doc/18275319/Internship-Report-by-Nusrat-Omer
http://www.unilever.com/brands/personalcarebrands/lifebuoy.aspx
14. ANNEXURES
14.1 QUESTIONNAIRE
1. Person details:
a. Name: __________________________Age:_______ Gender_______
Address:_____________________________________________
b. Marital status:_____________________________________________
c. No. of Family members: _______________________________
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49. Comparative study of Savlon soap with Dettol and Lifebuoy soap
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2. Currently which soap are you using and why?
_______________________________________________________________
3. As you hear about the following brands what comes to your mind first?
Savlon: ______________________________________________________
Dettol: ______________________________________________________
Lifebuoy:_____________________________________________________
48 | P a g e
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4. Which soap do you prefer? (Rank them)
1. Dettol __________
2. Savlon __________
3. Lifeboy __________
5. Please rate for the similarity between two brands. (Savlon and Dettol)
(5= very similar and 1= not at all similar) (Only in coloured cells)
SAVLON
DETTOL
PRICE FRAGRANCE SIZE FRESHNESS
PRICE
FRAGRANCE
SIZE
FRESHNESS
6. What difference you think is there in both brands? (SAVLON and DETTOL)
7. Please rate for the similarity between two brands. (Savlon and Lifebuoy)
(5= very similar and 1= not at all similar) (Only in coloured cells)
SAVLON
LIFEBUOY
PRICE FRAGRANCE SIZE FRESHNESS
PRICE
FRAGRANCE
SIZE
FRESHNESS
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8. What difference you think is there in both brands? (SAVLON and
LIFEBUOY)___________________________________________________
9. To what extent is each of the following features an important consideration to
you in selecting your soap?
Features Extremely imp imp somewhat imp not at all imp
Price [ ] [ ] [ ] [ ]
Brand name [ ] [ ] [ ] [ ]
Fragnance [ ] [ ] [ ] [ ]
Hygiene [ ] [ ] [ ] [ ]
Freshness [ ] [ ] [ ] [ ]
Lather [ ] [ ] [ ] [ ]
10. Please rate the foll soap brands In hygiene (1- 5) (1 = very good, 5= very bad)
Dettol __________
Lifebuoy __________
Savlon __________
11. Please rate the foll brands in fragrance (1- 5) (1 = very good, 5= very bad)
Dettol __________
Lifebuoy __________
Savlon __________
12. Are you satisfied with SAVLON soap? (If ‘YES’ answer Q13, if ‘NO’ answer
Q14.)
a. YES b. NO
13. What was the reason for your satisfaction?
14. What was the reason for your dissatisfaction?
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15. Compared to other soaps (such as Dettol and Lifebuoy) that are available,
would you say that SAVLON is? (tickmark)
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Much better ______
Somewhat Better ______
About the same ______
Somewhat Worse ______
Much Worse ______
16. How do you get information about SAVLON?
Advertising- T.V, Newspaper, Radio _________
Friends/ Family (word of mouth) _________
Saw it in store (counter promotion) _________
Other _________
17. What additional benefits do you seek in the soap?
18. What are your recommendations for savlon soap?
Price: ______________________
Packaging: ______________________
Fragrance: ______________________
Brand Name ______________________
Any other: ______________________
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