Effective leaders transform performance with well-delivered, effective feedback. Here are 7 steps from the coach's playbook so you too can give feedback that transforms performance and gets results.
Coaching Skills - Developing People Through Better FeedbackHanno Jarvet
After the session the participants are better able to:
• Manage their employees differently based on their individual personalities, level of work experience and confidence.
• Increase retention through improved communication and feedback with individual employees.
• Achieve better results with their team through improved coaching and feedback skills.
Gaining accountability is through effective coaching. Giving effective feedback is critical to the process. This presentation provides techniques and do's and don'ts of giving feedback.
Coaching Skills - Developing People Through Better FeedbackHanno Jarvet
After the session the participants are better able to:
• Manage their employees differently based on their individual personalities, level of work experience and confidence.
• Increase retention through improved communication and feedback with individual employees.
• Achieve better results with their team through improved coaching and feedback skills.
Gaining accountability is through effective coaching. Giving effective feedback is critical to the process. This presentation provides techniques and do's and don'ts of giving feedback.
Feedback mechanism, Types of Feedback, Positive Feedback, Developmental Feedback, Self Reflection and Self Preparation, Models of Giving Feedback, Effective Feedback, Sandwich Model, Boost Model, Aid Model, Process for Giving Feedback, How to Give Feedback
How to give feedback that reinforces or redirects performance, in a way that promotes intrinsic motivation and maximises alignment between a person\'s work and requirements.
Agile Coaching - Giving And Receiving Feedback Jul14ajaysolucky
Agile Coaching - Giving And Receiving Feedback
Giving feedback and receiving feedback is a stress full process for both the giver and the receiver. It generally creates a negative atmosphere, a strained relationship. Learn the art of giving and receiving feedback to get results.
Toolkit for Employees: Giving and Receiving FeedbackNext Jump
This is the Next Jump tool kit for employees to get started giving and receiving feedback. This is focused on building the habits of feedback, based on the lessons and insights from Next Jump.
Most of the Managers fail to keep a blend of motivation and improvement while giving feedback to their team members. This presentation will help you give feedback effectively.
Motivating employees is about more than charisma and vision. To help employees perform their best, a great leader will provide feedback — the right kind, at the right time. Feedback is an essential tool for any manager, whether in a small business or a large corporation.
If you want to learn more about this topic: https://www.newsteer.com/resources/how-to-give-employee-feedback
Workshop session for Evaluators and Endorsement Committee Members of the South African Council for Educators (SACE), given on 7-8 October 2014 in Centurion, South Africa
In this session, teacher David Fawcett explains that we shouldn't just be 'doing' growth mindset. It's not enough to have an assembly and display a poster on the wall. If we really want to develop a culture for Growth Mindset we need to make changes in our classroom.
Feedback mechanism, Types of Feedback, Positive Feedback, Developmental Feedback, Self Reflection and Self Preparation, Models of Giving Feedback, Effective Feedback, Sandwich Model, Boost Model, Aid Model, Process for Giving Feedback, How to Give Feedback
How to give feedback that reinforces or redirects performance, in a way that promotes intrinsic motivation and maximises alignment between a person\'s work and requirements.
Agile Coaching - Giving And Receiving Feedback Jul14ajaysolucky
Agile Coaching - Giving And Receiving Feedback
Giving feedback and receiving feedback is a stress full process for both the giver and the receiver. It generally creates a negative atmosphere, a strained relationship. Learn the art of giving and receiving feedback to get results.
Toolkit for Employees: Giving and Receiving FeedbackNext Jump
This is the Next Jump tool kit for employees to get started giving and receiving feedback. This is focused on building the habits of feedback, based on the lessons and insights from Next Jump.
Most of the Managers fail to keep a blend of motivation and improvement while giving feedback to their team members. This presentation will help you give feedback effectively.
Motivating employees is about more than charisma and vision. To help employees perform their best, a great leader will provide feedback — the right kind, at the right time. Feedback is an essential tool for any manager, whether in a small business or a large corporation.
If you want to learn more about this topic: https://www.newsteer.com/resources/how-to-give-employee-feedback
Workshop session for Evaluators and Endorsement Committee Members of the South African Council for Educators (SACE), given on 7-8 October 2014 in Centurion, South Africa
In this session, teacher David Fawcett explains that we shouldn't just be 'doing' growth mindset. It's not enough to have an assembly and display a poster on the wall. If we really want to develop a culture for Growth Mindset we need to make changes in our classroom.
Think about the most boring eLearning you've ever created. Could you have done something different? Explore some simple and low-cost ways to incorporate scenarios into your programs to add context and relevance. Presentation by Cammy Bean, presented on February 2, 2011 at ASTD's TechKnowledge conference in San Jose.
Do’s and don’ts giving and receiving feedbackMarie Lonergan
Sometimes feedback is taken as a criticism and people get defensive. When people are defensive they don't listen. Be mindful of how to give constructive feedback
Members of Connect: Professional Women’s Network share advice for effectively delivering the good, bad and ugly.
Connect: Professional Women’s Network is online community with more than 300,000 members that discusses issues relevant to women and their success. The free LinkedIn group powered by Citi also features videos interviews with influential businesswomen, live Q&As with experts and slideshows with career advice. To learn more and join the conversation in the largest women's group on LinkedIn, visit http://www.linkedin.com/womenconnect.
4 great public speaking tips effective presentation skills trainingAkash Karia
4 great public speaking tips effective presentation skills training
http://www.CommunicationSkillsTips.com
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Akash Karia is a professional speaker who has trained thousands of people worldwide, from bankers in Hong Kong to yoga teachers in Thailand to senior executives in Dubai. He is an award-winning trainer who has been ranked as one of the Top 10 Speakers in Asia-Pacific. He is currently the Chief Commercial Officer of a multi-million dollar company in Tanzania, in which capacity he heads the sales, relations and marketing departments of the organization.
Akash writes books on public speaking and success, sharing proven tools and techniques for the price of a cup of coffee. What separates him from other authors is that his books are based on hundreds of hours of intensive scientific research. All these tools are delivered in a simple, easy-to-read, step-by-step format that you can implement immediately.
http://www.CommunicationSkillsTips.com
ould you benefit from having a world-class public speaking and presentation skills coach in your corner?
How would your career improve if you could learn how to speak powerfully and persuasively?
What would it be worth to you if you could learn the techniques to win key decision makers over to your way of thinking?
Akash Karia is a professional speaker who has taught presentation skills to thousands of people worldwide, from bankers in Hong Kong to yoga teachers in Thailand to senior executives in Dubai. He is an award-winner trainer, author of “Speak Like a Winner” and been ranked as one of the Top 10 Speakers in Asia-Pacific.
If you have an important presentation or speech coming up, or if you want to dramatically transform your presentation skills and become a powerfully persuasive speaker, then this is an investment that will pay off big dividends.
Fees start at $47 per hour
If you would like to have a professional coach help you become a powerfully persuasive speaker, the first step is to contact Akash via akash@AkashKaria.com with the Subject Line: Skype Coaching. Feel free to add him on Skype (Akash.Speaker).
http://www.CommunicationSkillsTips.com
Presentation Skills is one of the most important skills for impressing others. There are three key steps involved in making an effective presentation:
1. Planning
2. Preparation
3. Delivery
All these can be successfully done through proper preparation and practice. Even the best public speakers adopt these vital steps.
INFLUENCE: A Brain-based Approach for Stand-out LeadershipDan Beverly
Great leadership is nowhere better marked than by the ability to improve another person's thinking. In this series, get the brain-based approach to 3 key leadership traits, starting here with: INFLUENCE.
1,304,019 views Jun 4, 2012, 901 amThe Top 9 Things Tha.docxjeremylockett77
1,304,019 views | Jun 4, 2012, 9:01 am
The Top 9 Things That Ultimately Motivate Employees to
Achieve
More From Forbes
Glenn Llopis Contributor
Leadership Strategy
I help organization build high-performance leaders, teams and cultures focused on inclusion and the power of
individuality. Leadership in the Age of Personalization.
12/10/19, 9:31 PM
Page 1 of 8
When you wake up in the morning, what is the passion that fuels you to start your day?
Are you living this in your work? If others asked you what drives you to achieve, would the
answer be obvious? The triggers that motivate people to achieve are unique for everyone.
Many would say its money; more people are starting to claim that they are driven to make
a difference. Regardless of what motivates you and drives you to reach peak performance
– it must be managed and balanced. Too much motivation in one area will weaken other
parts of your game.
Motivation has been studied for decades and leaders in the workplace have used
assessments like DISC and Myers-Briggs to determine their employee’s personality types
to better anticipate behaviors and tendencies. Additionally, motivational books are used
as tools to get employees to increase their performance and / or get them back on track.
While assessments, books and other tools can help project and inspire short and long
12/10/19, 9:31 PM
Page 2 of 8
performance, the factors that motivate employees to achieve evolve as they mature and
begin to truly understand what matters most to them. Therefore, as leaders we must hold
ourselves accountable to build meaningful and purposeful relationships that matter with
our employees. This allows us to better understand those we are serving, just as much as
ourselves.
As a leader, don’t just read the assessment scores, get to know those whom you are leading
and be specific about how you help each of them achieve their goals, desires and
aspirations. The objective should be to help one another and to accomplish this each of
you must identify those things that motivate you both to work together.
To help you get the most from your employee relationships, here are the nine (9) things
that ultimately motivate employees to achieve. As you read this, think of how you associate
with each of them. Share your story and perspectives – and comment about it. This is a
hot topic and the more we can discuss it, we can help one another become better leaders.
1. Trustworthy Leadership
Leaders that have your back and that are looking out for your best interests – will win the
trust of their employees who in turn will be more motivated to achieve. I once had a
department manager that always looked out for me. He was upfront in communicating his
performance expectations and his feedback was direct. He never treated me like a
subordinate and looked for ways to include me in senior management meetings. This
opened my eyes to what lied ahead in my career and thus motivated me to re ...
This is the 5 steps to master everyday leadership skills, you will discover the topics about learning what leadership skills are, accessing your skills, become self aware, practice courage and move into actions
Bulletproof. 5 Powerful Perspectives for More Resilient Leadership.Dan Beverly
for More Resilient Leadership. 31 January 2018
Resilience is an essential leadership quality. And it's hard. Enhance your resilience by coming to know your always-available sources of greater resilience - and the 5 simple disciplines to embed that knowing. #BreainBasedCoaching
4 Character Traps Every High Performing Leader Needs to Know AboutDan Beverly
High Performers are conscious self-leaders. And they exercise their awareness to know what to focus on - and what traps to avoid. Here are 4 to add to your list.
#BrainBasedCoaching
The Daily Practice Guaranteed to Reclaim Your HeadspaceDan Beverly
It's in our nature to carry around with us distracting thoughts and preoccupations - and that limits the time, attention and focus we can dedicate to our priority. Here's a simple but powerful daily practice to reclaim some of that headspace.
10 minutes. 10 steps. Get clear on your goals and start making changes. By Dan Beverly. Certified Professional Coach. Executive Coach. Business Coach. Optimising performance by improving the thinking.
1. ARE YOU READY TO THINK DEEPLY?
2. OK, WHAT WOULD BE USEFUL TO EXPLORE TODAY?
3. HOW SATISFIED ARE YOU WITH THIS AREA?
4. SO, WHAT DOES SUCCESS LOOK LIKE?
5. AND WHAT DOES THAT SUCCESS LEAD TO?
6. AND HOW WILL WE KNOW YOU'VE ACHIEVED IT?
7. OK. SO WHAT NOW NEEDS TO CHANGE?
8. WHAT ARE YOU GOING TO DO RIGHT NOW?
9. AND HOW ARE YOU FEELING NOW ABOUT YOUR GOAL AREA?
10. AND FINALLY: WHO YOU GOING TO SHARE THIS WITH?
When It’s Our Values That Stand In Our WayDan Beverly
Along with goals and beliefs, knowing and aligning with our values is one of the most powerful self-development steps we can take. And not least because they don't always play out in positive ways.
Career Beliefs: Challenging The Truths Limiting Your Highest Career PotentialDan Beverly
What we choose to believe - about career in general and our own career specifically - has a deep and lasting impact on the ways in which our careers play out. Take some time to challenge your beliefs and find perspective and energy to bring to your career journey.
The Levels of Action it Really Takes to Accelerate a CareerDan Beverly
Whether it's career shift or career acceleration, what it really takes to make - or break - a career is not just action. It's not even 10/10 action. It's off the scale action.
The Mighty Powerful TRAP That Will Undo Your Pivotal Career MomentDan Beverly
In those crucial moments that define a career, there's one response - above all others - that will undo you. Know the trap - and choose a different response.
The 1, 2, 3 Wildly Important Steps for Your Career, Right NowDan Beverly
At any given moment, there are (only ever always!) 1, 2 3 wildly important steps you need to take. And you know what they are. Step out of autopilot and create a project around those career-accelerating initiatives.
STOP Letting the World Dictate Your AgendaDan Beverly
Have you noticed just how frequently, easily and without resistance we can be knocked-off our agenda? When our plans were so otherwise set! Here are a few distractions to look out for. And a few thoughts to keep you to your agenda.
One Simple Thought for a Better MeetingDan Beverly
We spend a lifetime in meetings. And so they'd better be productive. Here's one simple thought - for you and your attendees - to make for a better meeting.
20 Reasons Why You’re Not Hitting Your PotentialDan Beverly
Imagine what you might achieve, if you removed all obstacles. Whatever your feelings about coaching, there's much to be learnt from the way coaches unlock potential. Here are 20 ideas to help you stretch yourself for new levels of performance.
Sometimes "hate" is the only word that'll do to describe our feelings towards the current job. But even in those circumstances (especially in those circumstances!) , it pays to find things to be grateful for. And to get real about the things that need to change now.
9 Ingredients to Greater Career Satisfaction and FulfilmentDan Beverly
What adds-up to job satisfaction? If you find your work lacking for pure satisfaction, check yourself against this list. And see if you can find new areas to re-discover fulfilment at work.
DAN BEVERLY. Leadership & Performance Coach for Women.
A new take on professional development. Offering the perfect counterbalance. For more from your career, with less of the compromise.
9 Career Management Mistakes That Are Holding You BackDan Beverly
Don't waste valuable effort with all the external reasoning. Take responsibility when your career is not where you want it to be, starting with these 9 career management mistakes that are holding you back.
Pitch Perfect: The Brain-based Secrets to a Stellar PitchDan Beverly
Pitching is a fundamental skill. Set your pitch apart with some of the brain-based secrets to creating a unique and compelling message that lands with your audience and stands you out from the crowd.
Successful careers are defined in the few-but-crucial pivotal moments. This book will teach you how to take full advantage as you build the career you deserve.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Leadership Ethics and Change, Purpose to Impact Plan
7 Steps to Giving Effective Feedback
1. Page 1 of 3
+44 (0) 7976 751 095 dan@danbeverly.com http://danbeverly.com
7 Steps to Giving Effective Feedback
that Transforms Performance
June 2015
Effective leaders transform performance with well-delivered, effective feedback. Here are 7 steps from
the coach's playbook so you too can give feedback that transforms performance and gets results.
A Coaching Approach to Feedback
As a leader, why do we give feedback? To make someone wrong?
To make us look impressive, knowledgeable and experienced? To
increase our status?
No. For effective leaders who want to help transform
performance in others, it's about contributing to people's
development: helping to build confidence, stay motivated, be
more effective and create better results. And effective leaders do
that by spotting excellence, offering perspective, promoting self-
awareness and embedding key learning.
To be this effective leader, we need to take a different approach
to feedback; one that's focused on the other person, their
thinking and their learning. An approach that supports the
individual to achieve their goals and objectives. Essentially, a
coaching approach.
So here are 7 steps from the coach's playbook so you too can
give effective feedback that transforms performance and gets
you and those around you achieving better results.
Step #1
Spend significant time and effort setting-up the
feedback conversation
Ever noticed how words like "review" and "feedback" immediately
send us and others into an "away" state? That lurch of the
insides, a feeling of unease and impending doom. Why is that?
Because "review" and "feedback" have become synonymous with
an attack on our abilities, competencies and status. And in
response to that social threat, our limbic system kicks-in: an
"amygdala hijack," at which point, higher-level rational thinking
shuts down.
To avoid triggering that limbic response, a significant percentage
of any effective feedback conversation should be dedicated to
setting-up that conversation - to keep all involved thinking
clearly.
From the coaching playbook, we do that using 3 techniques:
placement, permission and context.
Step #2
Use placement
Like coaches, effective leaders make sure the recipient of the
feedback is prepared to have the conversation by "placing" them
in its context.
Placement is a way of letting both of you know why the
conversation is happening, how you see the conversation
unfolding, and where it's headed. Using placement at the outset
of a feedback discussion introduces structure and certainty -
both characteristics the brain craves.
In particular, make clear your intention for having the
conversation. And when you do, keep that "coaching leader" hat
on: this is about contributing to the other person's thinking and
learning, not making them wrong.
Step #3
Get Permission
It's also important to get the other person's permission before
delving into feedback on them.
"Would you be interested in hearing that feedback?"
"Would now be a good time to talk about it?"
2. Page 2 of 3
+44 (0) 7976 751 095 dan@danbeverly.com http://danbeverly.com
You might not be peers, but a feedback conversation is far more
effective if it takes place on a near-level playing field. So again,
keep that "coaching leader" hat on: this is not about a power
struggle; it's about growth.
Step #4
Create an empowering context to your feedback
It's also useful to show the recipient of the feedback that you are
completely on their side; that your interest in this feedback
conversation is them and their development. Effective leaders,
like coaches, do that by creating a context that empowers the
recipient.
Create an empowering context by positioning yourself and the
feedback as contributing to the other person's development; by
aligning yourself with the recipient; and by making connections
between the feedback discussion and the other person's
ongoing goals and objectives.
"I've really seen how you've been applying yourself to
improve your performance and I'm very committed to
working with you to take it to the next level."
"Recently, I've noticed something that's been going on. I’d
like to bring it to your attention because I think it could
really help you move towards your goal."
"I'm not going to talk too much about what happened.
What I'd like to do is see how I can best help you fulfil
your potential in this role. If that's something you're
interested in?"
Step #5
Ask for their positive feedback first
Now that the feedback conversation has been well-placed,
coaches and effective leaders start by asking a feedback
recipient what they've done well - and acknowledging it.
This "self-directed" approach gets people thinking for
themselves, reduces the threat response and moves them to a
"toward" state. This is then a great place from which to start
looking at elements of development.
Step #6
Ask for their thoughts on development
Just as we perceive feedback as a status threat, we experience
"feed forward" - talking about what we could do better next time
- as a status reward as we imagine our improved future selves.
Coaches and effective leaders make use of this, asking feedback
recipients for their thoughts on development - rather than
starting with what they think. And they do this in both positive
and negative feedback scenarios.
1. "What have you taken-away from this?"
2. "What would you do differently next time?"
3. "What do you think are your areas for development?"
Interestingly, when someone describes their own limitations,
their status actually goes up because they're illustrating their
self-awareness. So don't be afraid to push others for their
thoughts on required development. It's empowering and
Step #7
Add your feedback - but only if needed
Now that the feedback recipient has had an opportunity to
reflect on their own thoughts for their performance, the effective
leader is in a great position to share her feedback - and the
recipient in a great place to receive it.
Before sharing that feedback, effective leaders re-establish
permission with the recipient - to continue managing the social
threat.
From there, the key characteristics of great feedback are that: it
is precise; it is owned; and it accentuates the positive.
Be succinct, specific and generous
Effective leaders deliver their feedback precisely.
1. They are succinct: the best feedback is given
in a single sentence.
2. They are specific: feedback is never
generalised and includes details.
3. They are generous: by being authentic and
real with the recipient.
Own your feedback comments
Effective leaders accept responsibility for their feedback
comments.
There's that long-running joke that when we become a manager
or a leader, we stop saying "I" and start saying "we" all the time.
Effective leaders don't do that when giving feedback.
To give genuine, value-adding feedback, effective leaders accept
responsibility, both when noticing something that went well, and
when highlighting issues that may seem negative. Owning a
3. Page 3 of 3
+44 (0) 7976 751 095 dan@danbeverly.com http://danbeverly.com
statement makes it more authentic and less likely to be
confrontational.
Accentuate the Positive
Effective leaders focus on creating new solutions rather than
dissecting problems.
The brain is an attention economy: whatever we give attention
to, those are the circuits we deepen. So focusing on the problem
just reinforces the problem. Knowing how the brain works, better
to focus on creating new wiring.
Here are some examples of how effective leaders accentuate the
positive.
Appreciation: I really appreciate you taking
time to look at this.
Validation: I can see you've given this a lot
of thought.
Recognition: It's clear that you are a very
capable technical architect.
Confirmation: The approach you took was
perfectly suited to the requirement.
Affirmation: I think you deserve the credit
for delivering this programme.
Thanks: Thanks for taking the time to focus
100% on this issue.
Feedback that transforms
performance
If we want to transform people's performance, we need a new
model for feedback: one that focuses on the thinking, the
learning and the positive. We need always to be asking: "is what
I'm about to say, and the way I'm about to say it, going to add
value?"
Now, that's not to say we gloss-over the facts if a person is
consistently underperforming; and there's a time for direct and
honest conversation about poor performance. But people are
hard-enough on themselves - let them handle the negative on
their own.
Our role, as the effective leader who wants to improve
performance, is to spend less time talking about the issue that
didn't work so well in the past; and more time discussing what
went well and what to change in the future - and then exploring
ways to make all that possible.
Effective feedback is mostly asking rather than telling. And if it is
telling, it's about what they did right. Try it - and watch
performance transform as a result.
Dan Beverly is a leadership and performance coach helping high-calibre, high-
performing professional women embrace the pivotal career moments.
His mission is to inspire possibility in others: to help us excel in careers without
compromise; and to leave us feeling energised and uplifted by a new future.
Go online to book your complimentary “Session Zero” with Dan – and start
capitalising on your pivotal career moments today.
http://danbeverly.com/session-0