Feedback

1. ,,Giving and receiving feedback”,,Giving and receiving feedback”
By: Valeria Surlaru
Teacher: Ra a Nataliaț

2. Personal feedback helps to make us more aware of what we do and how we
should do it , thus increasing our ability to modify and change our behaviour
and become more effective in our interaction with others.

3. When to use supportive feedback

4. The giving of feedback requires skill, understanding and respect for self and
others. Before giving feedback make sure you remind yourself why you are
doing it. The purpose for giving feedback is to improve the situation or
performance. You won't accomplish that by being harsh, critical, or offensive.
•The giving of feedback
Number one rule : try to make it a positive process
and expericence

5. • Be Timely
The closer to the event you
address the issue, the better.
Feedback isn't about surprising
someone so the sooner you do it,
the more the person will be
expecting it. Think of it this way:
It's much easier to feed back
about a single one-hour job that
hasn't been done properly than it
is to feed back about a whole
year of failed one-hour jobs.

6. • Talk About Positives Too
A good rule is start off with
something positive. This helps put
the person at ease. It also lets them
"see" what success looks like and
this helps them to take the right
steps next time.
As long as it's not forced, it can
also help to give positive feedback
at the end of a feedback session too.
Otherwise, people can finish feeling
despondent and worthless.

7. The Receiving of feedback.
1. Practice active listening. Feedback, however painful, is
truly a gift so treat the “giver” appropriately. While
receiving feedback, maintain good eye contact and keep
your body language open—no crossed arms or legs!

8. 2. Don’t reject it!
Accept positive feedback…
don’t reject it!
Accept negative
feedback...don’t reject it!
Avoid arguing or being
defensive.

9. 3. Ask for clarification.
If you don't understand a point being made, or if it is too generic to
offer any real help, ask for additional information or possible solutions
to help you better understand what the person is trying to say.

10. 3. Ask for clarification.
If you don't understand a point being made, or if it is too generic to
offer any real help, ask for additional information or possible solutions
to help you better understand what the person is trying to say.