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© Copyright BizMerlin, 2016
FEEDBACK
10 ways to give constructive
in the workplace
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
A nod of the head, a knowing wink of the eye, and a simple “way to go”
are ways a conscientious leader shows approval
10 ways to give constructive feedback in the workplace10 ways to give constructive feedback in the workplace
© Copyright BizMerlin, 2016
In its 2009 study,
Gallup® research reports
of workers feel their
managers stress
their strengths
37%
felt managers
stressed their
weaknesses
11%
felt totally
ignored
25%
© Copyright BizMerlin, 2016
As important is the fact that the
degree of employee engagement
increases with the incidence of
constructive feedback
© Copyright BizMerlin, 2016
Constructive feedback informs, explains,
coaches, encourages, and so on
What constructive
feedback looks like
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
MANAGE
THE SITUATION01
Positive feedback can almost always be given in
public. If privacy is important to the employee
or the subject matter, you can arrange to meet
outside the workspace
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
With enough practice, you can make feedback a
positive experience. When employees recognize
that your feedback is habitually positive in manner
and content, they warm to the occasion and
welcome your input. They appreciate your
engagement and read it as respectful
MAKE
IT FUN02
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
Constructive feedback focuses on specific work
issues – not the person. It does not say, “I like
you.” It does say, “I like how you did that”
FOCUS
ON WORK03
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
Where there are facts and figures, they support
your observations. They also make it easier to
connect the specific performance with the
specific outcome. BizMerlin’s Wall of Fame
publishes your observations for sharing and
modeling the desired behavior
BE
OBJECTIVE04
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
Do not say “needs to do.” Rather say, “You will find
it easier to do it this way” or “Try doing it this
way”
AVOID
NEEDS05
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
SANDWICH
IT06
Criticism or negative feedback is always
“sandwiched” between appreciation
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
Offer the employee options to improve, correct,
innovate, revise, revalue, or repeat. Asking them
to choose an option and explain their decision
respects their input and makes them partners in
the relationship
OFFER
OPTIONS07
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
The focus should remain on how the current
performance is affecting outcomes and how an
alternative method would improve those
outcomes
AVOID
THREATS08
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
Any suggested alternative behavior or outcome
must be reasonably achievable.
MAKE IT
DOABLE09
© Copyright BizMerlin, 2016
10 ways to give constructive
feedback in workplace
Active listening asks you to hold eye-to-eye
contact, to nod attentively, to repeat or reiterate
what the employee says, and to summarize what
you have heard. It shows respect when you take
in the employee remarks, and it pleases them
when you promise to resolve their concerns or
integrate their input
LISTEN
CONSTRUCTIVELY10
© Copyright BizMerlin, 2016
Get in
touch
www.bizmerlin.com
844-9MERLIN
learnmore@bizmerlin.com
@BizMerlin
www.facebook.com/BizMerlin
http://www.linkedin.com/company/bizmerlin
https://plus.google.com/+Bizmerlin-SaaS/

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10 ways to give constructive feedback in workplace

  • 1. © Copyright BizMerlin, 2016 FEEDBACK 10 ways to give constructive in the workplace
  • 2. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace A nod of the head, a knowing wink of the eye, and a simple “way to go” are ways a conscientious leader shows approval 10 ways to give constructive feedback in the workplace10 ways to give constructive feedback in the workplace
  • 3. © Copyright BizMerlin, 2016 In its 2009 study, Gallup® research reports of workers feel their managers stress their strengths 37% felt managers stressed their weaknesses 11% felt totally ignored 25% © Copyright BizMerlin, 2016 As important is the fact that the degree of employee engagement increases with the incidence of constructive feedback
  • 4. © Copyright BizMerlin, 2016 Constructive feedback informs, explains, coaches, encourages, and so on What constructive feedback looks like
  • 5. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace MANAGE THE SITUATION01 Positive feedback can almost always be given in public. If privacy is important to the employee or the subject matter, you can arrange to meet outside the workspace
  • 6. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace With enough practice, you can make feedback a positive experience. When employees recognize that your feedback is habitually positive in manner and content, they warm to the occasion and welcome your input. They appreciate your engagement and read it as respectful MAKE IT FUN02
  • 7. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace Constructive feedback focuses on specific work issues – not the person. It does not say, “I like you.” It does say, “I like how you did that” FOCUS ON WORK03
  • 8. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace Where there are facts and figures, they support your observations. They also make it easier to connect the specific performance with the specific outcome. BizMerlin’s Wall of Fame publishes your observations for sharing and modeling the desired behavior BE OBJECTIVE04
  • 9. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace Do not say “needs to do.” Rather say, “You will find it easier to do it this way” or “Try doing it this way” AVOID NEEDS05
  • 10. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace SANDWICH IT06 Criticism or negative feedback is always “sandwiched” between appreciation
  • 11. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace Offer the employee options to improve, correct, innovate, revise, revalue, or repeat. Asking them to choose an option and explain their decision respects their input and makes them partners in the relationship OFFER OPTIONS07
  • 12. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace The focus should remain on how the current performance is affecting outcomes and how an alternative method would improve those outcomes AVOID THREATS08
  • 13. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace Any suggested alternative behavior or outcome must be reasonably achievable. MAKE IT DOABLE09
  • 14. © Copyright BizMerlin, 2016 10 ways to give constructive feedback in workplace Active listening asks you to hold eye-to-eye contact, to nod attentively, to repeat or reiterate what the employee says, and to summarize what you have heard. It shows respect when you take in the employee remarks, and it pleases them when you promise to resolve their concerns or integrate their input LISTEN CONSTRUCTIVELY10
  • 15. © Copyright BizMerlin, 2016 Get in touch www.bizmerlin.com 844-9MERLIN learnmore@bizmerlin.com @BizMerlin www.facebook.com/BizMerlin http://www.linkedin.com/company/bizmerlin https://plus.google.com/+Bizmerlin-SaaS/

Editor's Notes

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