Penny J. Davis is an experienced administrative professional with over 25 years of experience in healthcare, hospitality, and legal settings. She has a proven track record of providing excellent customer service, managing schedules and calendars, preparing reports and documentation, and training and overseeing other assistants. Her skills include Microsoft Office, customer service, typing, and computer troubleshooting. She holds a diploma from Katharine Gibbs School in Advanced Secretarial studies.

1. PENNY J. DAVIS
43 Glen Avenue, Midland Park, NJ 07432
Home Phone: (201) 389-6412
Cell Phone: (201) 218-6701
davispj159@hotmail.com
A results-driven dedicated professional with solid experience in the health
care, hotel and legal industry
SUMMARY OF QUALIFICATIONS
• Over 25 years of experience working as an Administrative Assistant,
Executive Assistant, Office Manager
• Extensive experience performing customer service, extensive typing,
stenography
• Solid knowledge of Microsoft Word, and basic Excel and Power Point
• Possess Diploma from Katharine Gibbs School (Advanced Secretarial)
• Well-organized, self-motivated individual with ability to rapidly learn new
tasks
• Track record of consistently meeting goals and delivering a high level of
job performance
• Proven ability to build strong customer/client relationships
PROFESSIONAL EXPERIENCE
HUMC@PVH
Unit Secretary February 2015 - Present
• Responsible for assisting of personalized, professional and quality patient
care
• Internal and external customer service
• Preparation of all departmental paperwork
• Answering department's telephone
• Scheduling patients, including entering and retrieving patient information
from the Hospital Information System (HIS)
• Maintaining work area in a clean and organized manner
PN Enterprises, Inc.
Executive Assistant 2007 - 2014
• Preparation of statistical reports in Excel for South American countries
• Scheduling of appointments in Outlook, as well as scheduling travel
arrangements
• Correspondence with agents, steel mills, and the preparation of purchase
orders and sales contracts

2. • Oversaw computer troubleshooting with staff computers
Pascack Valley Hospital
Office Manager/Administrative Assistant 1989 - 2007
• Schedule appointments, coordinate and maintain Outlook calendar to
schedule diabetes staff and patients
• Initiate and maintain all patient documentation, effective communications
with patients and staff, completed office reports in Excel in an accurate and
timely manner
• Trained and oversaw evening secretary to insure responsibilities were
understood and maintained throughout schedule
Marriott Corporation
Executive Secretary to General Manager/
Sales Secretary 1983 - 1989
• Responsible for handling all communications with the Office of Consumer
Afffairs, typing of correspondence relating to guests in hotel, as well as to
hotel staff, preparation of group room blocks and confirmation letters, as
well as guest contact
• Coordinate management orientation on property, handled all confidential
material, priorities and goals
• Oversaw setting up new word processing programs, and acting as the
troubleshooter with secretarial personnel
Jeffer, Hopkinson and Vogel, Esqs.
Legal Secretary 1981 - 1983
• Preparation and filing of pleadings, to include motions, complaints and
answers with regard to matrimonial matters; heavy client and phone contact
Organ and Strawinkski, Esqs.
Legal Secretary 1978 - 1981
• Preparation and filing of pleadings
• Preparation of bankruptcy petitions
• Performed submissoin of offering statements for condominium corporation
• Oversaw work preparation of legal secretary to insure responsbilties were
understood and maintained
EDUCATION
Katharine Gibbs School 1977 - 1978
Advanced Secretarial
Diploma
Manchester Regional High School 1973 - 1977
Business
Diploma