Marguerita Rodriguez is seeking a position that utilizes her skills in office administration, customer service, and accounts management. She has over 10 years of experience in roles such as Receptionist, Intake Specialist, and Health Coordinator. Rodriguez is proficient in various software programs including CampusVue, Microsoft Office, and CampusNexus. She is bilingual in English and Spanish and possesses strong communication, organizational, and interpersonal skills.
To secure a position that will utilize my skills and experience to.docxVannaSchrader3
To secure a position that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.
Authorized to work in the US for any employer
Work Experience
Office Representative
Rev. Claims
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Jackson, MS
August 2014 to Present
Responsibilities
Managed verifications of Insurance. Collected patient’s liability and performed compliance check for all Medicare patient. Collected and validated patient demographic and insurance information. Obtained health, financial and religious information from patients at the time of admission. Performed patient pre-admission, admission, transfer, and discharge activities. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
Answer multiple phone lines; data entry; update patient information; verify patient insurance information; collect co pays; payment posting;
Handled a high influx of inbound calls within a dynamic call center environment.
Managed multiple priorities and maintained effective results in a quota driven workplace.
Office Assistant
Total Health Adult Day Care
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Belzoni, MS
October 2012 to August 2014
Responsibilities
• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
• Answered telephones and transferred calls to appropriate staff members.
• Sorted and distributed incoming communication data, including faxes, letters and emails.
• Monitored and maintained the organization’s website.
• Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
• Organized the scheduling of meetings, conferences, and events; distributed minutes for them.
• Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations.
• Took care of staff office space, weekly schedules, travel reports, phones, parking, credit cards and office keys.
• Maintained the office database – retrieved and organized information for individual employees and clients.
• Created spreadsheets and presentations for corporate executives.
• Purchased office equipment and supplies – contacted vendors and subcontractors.
• Established and implemented administrative policies and procedures for the office.
• Filed and recorded corporate documentation, electronic files, inventories and reports.
Front Office / Administrative Assistant
Belzoni Lawn and Tractor
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Belzoni, MS
January 2012 to September 2012
Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties
• Inputting data, office errands, internship and alumni updates.
• Scheduling appointments, Answered phones, Filed papers.
• Assuring office is neat, and stocked with necessary tools for functionality
Assistant Manager / Dog Groomer
Dog Spot
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Jackson, MS
April 2009 to December 2011
Responsibl.
1. Marguerita Rodriguez
31 Davids Lane Apt 205 Winter Springs, FL 32708 (407) 431-1876
margueritarosa@yahoo.com www.linkedin.com/in/margueritarodriguez
SKILLS
• Proficient in all applications of CampusVue, Microsoft Office, CampusNexus, YNot
• Experience in accounts-payable management, invoices, expense reports, and payment
transactions.
• Bilingual: English and Spanish with strong communication, organizational, and
interpersonal skills.
• Possesses excellent telephone etiquette and is able to prioritize workload and
complete duties in a timely manner.
EDUCATION
Medical Technology Institute, Edison, NJ
Certifications in Phlebotomy and EKG, August 2004
PROFESSIONAL EXPERIENCE
City College, Casselberry, FL
Receptionist, July 2008 to Present
• Answers all incoming calls and forwards calls/messages to appropriate personnel.
• Greets and registers all visitors to the college and advises appropriate personnel of the
visitor’s arrival.
• Serves a liaison in support the Director of Admissions and the Admissions team.
• Manages all aspects of the front office: faxing, making copies for students, sorting and
the distribution of mail, creates forms, files and correspondences for the Admissions
Department.
Arbor Career Center and Resident Care, Staten Island, NY
Intake Specialist, October 2007 to July 2008
• Organized and facilitated effective orientations for potential clients about public
assistance programs. Explained the policies and procedures clients must follow to
qualify for benefits during these orientations.
• Created and organized client’s files for the department. Responsible for making sure
all files contained the following information: complete application for public
assistance, social security card, resume, vouchers for clothing, food, and housing, and
any other necessary information. Responsible for file audits every six months.
• Other duties included: assured all participants attended public assistance workshops,
set-up metro cards for clients, and assisted 25-30 clients a day in other areas.
Hope Home Care, Staten Island, NY
Health Coordinator, August 2005 to January 2007
• Inter-office coordinator in charge of faxing, answering phones, and filing.
• Responsible for various vender contracts and assigned cases to the home health aides.
2. • Managed all duties associated with employee schedules and payroll.