1. CECILIA MATA
matacecilia51@yahoo.com
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SKILLS PORTFOLIO:
 Bilingual (English and Spanish)
 Accounting and Bookkeeping
 Medical Records Management
 Patient Reception Techniques
 Telephone Etiquette
 Health Insurance Verification
 Medical Terminology
 OSHA
 HIPAA Compliance
 ICD 9 and CPT Coding
EDUCATION:
Everest College – Dallas, Dallas, TX
Medical Administrative Assistant
Graduate, 4/2015
Honors and Achievements: President’s List (3x), Dean’s List (3x), GPA – 3.29
Relevant Coursework: Introduction to Medical Assisting; Medical Law and Ethics;
Psychology; Therapeutic Procedures; Health Insurance Basics, Claims Processing,
and Computerized Billing; Integumentary, Sensory, and Nervous Systems; Patient
Care and Communications; Muscular Systems; Infection Control; Minor Office
Surgery; Pharmacology; Digestive System and Nutrition; Financial Management;
First Aid and CPR; Cardiopulmonary Systems, Vital Signs and Electrocardiography;
Urinary, Blood, Lymphatic and Immune Systems; Laboratory Procedures; Endocrine,
Skeletal and Reproductive Systems; Pediatrics and Geriatrics.
WORK HISTORY:
Welcome Home Family Chiropractic, Dallas, TX 3/2015 - Present
Front Desk
 Greet new and existing patients in clinic and maintain medical appointment books.
 Answer telephone calls, route calls to staff, and take messages.
 Maintain daily schedule for clinical and administrative tasks.
 Obtain, verify, and update patient insurance information.
 Request, locate, send, and receive patient medical records.
Nogales Produce, Dallas, TX 8/2014 – 10/2016
FT Customer Service Representative
 Answer multi-line phone system and assist new and existing customers.
 Provide product information and offer custom order and pricelist, upon request.
 Take in-town/in-state and out-of-town customer orders (OK, AR, MO, KS, LA).
 Provide delivery schedule information.
 Verify customer and provide a confirmation number.
 Input supply orders into computer system.