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IT Reference Architectures
at Amsterdam Airport Schiphol
Agenda

       Introduction Schiphol Group
       Enterprise Architecture at Schiphol
       Example: SOA Reference Architecture




2
Introduction Schiphol Airport




3
Schiphol Group: Four Business Areas
    Aviation              Alliances & Participations




    Real Estate      Consumers


4
Introduction Schiphol Group
    Enterprise Architecture at Schiphol
    Example: SOA Reference Architecture




5
Development of Enterprise Architecture
    within Schiphol Group
< 1999 IT is part of Facility Management.
1999   Centralisation of IT systems within Support Unit ICT.
2001    Start department Concern Informatie Management.
2004    IT budgets centralised.
2006    First version IT Masterplan and architecture principles.
2008    New version architecture principles.
        First version Schiphol-KLM-LVNL architecture principles.




6
Organization




7
IT Enterprise Architecture at Schiphol

    Department Concern Information Management
      7 Business Information Managers
      5 Enterprise IT Architects
      IT Masterplan and project calender definition
      Enterprise Architecture




8
Why Reference Architectures are necessary…




9
The World according to ROSAS
     Raamwerk Ondernemingsarchitectuur Schiphol
     Simplified version of Cap Gemini’s Architecture
     framework
     Used for description of future state




10
ROSAS 2006 Input For Masterplan
                                   Toekomstvisie Applicatie Architectuur Logisch model
                                                                                                                                                                                                                                          All rights reserved
                                                                                                                                                                                                                                              SU ICT CIM
                              Passengers       Meeters &          Security          Customs          Border ctrl          Airline         Handler         Airport           ATC staff       Logistics     Concession                              2006
                                               greeters            staff             staff            & Imm.               staff           staff           staff                              staff         staff
                                                                                                       staff




                                                                                                                                                               Airport              Airport
                                                    Airport               Airport               Airport               Corporate           Self Service
                                                                                                                                                            Information             specific
                                                   internet              extranet              intranet                 Portal               Kiosk
                                                                                                                                                               Display             interfaces




         Securrity &                                                                                                                                                                                                                   Environmen        Handling
                             Airport specific services                                                                       Commodity services                                                                                         tal services      services
         Governance
                                  Airport          Flight          Passenger           Baggage             Cargo                        Asset              Financial           Employee           Customer
           Authentica-           Authority      information       information        information        information                  information         information          information        Relationship
                                                                                                                                                                                                                                           ATC            Logistics
           tion services          services        services          services           services           services                     services             services            services           services
                                                                                                                                                                                                                                         services         services


                                                                                                                                                                                                                                                          Border
                             Integration & interoperability services                                                                                                                                                                   Flight plan
               IT                                                                                                                                                                                                                                         control
                                                                                                                                                                                                                                         services
           Governance                                                                                                                                                                                                                                     services
                                                                                   Geo                                    Informatiion
            services                                         Directory                               Groupware                             Datawarehouse       Audiovisual
                                                                               information                                  exchange
                                                              services                                services                                services          services                                                                Customs         Immigration
                                                                                 services                                    services
                                                                                                                                                                                                                                        services          services



                                                                                                                   Integration layer

         Security & governance       Airport specific software                                                                       Commodity software

                Identity &                  Passenger           Flight                                 Baggage                                  Human                              Customer                                              Flight   Customs
                                                                                Gateplanning                                                                     Financial                             Asset            Real Estate
                  access                   Information       management                               planning &                               resource                           Relationship                                        management management
                                                                                  & control                                                                     accounting                          management         management
               management                  management         & planning                                control                               management                          Management


                                                                                                                                                                                                                                       Handling  Immigration
                                             Airport          Passenger                                                                                                             Supplier
                IT Service                                                                                                                                                                                                            management management
                                            Authority          loyalty                                                                                              Sales         relationship
               management                                                                                                                                                         management
                                           management        management
                                                                                                                                                                                                                                      Environment        Border
                                                                                                                                                                                                                                      management         control
                                     Integration & interoperability software
                                                                                                                                                                                                                                       Departure        Air traffic
                                                                                                                                                                                                                                        control        management
                                                                   Document               E-mail &            Airport                              Workflow           Content
                                                 Directory                                                                      Datamining
                                                                  management              calendar          Service Bus                           management        management




                                                                                                                   Integration layer

                                                   Airport specific data                                           Commodity data

                                                                             Passenger                                                                    Customer
                                                         Flight data                                                Financial data       Asset data
                                                                               data                                                                         data




                                                      Baggage data           Cargo data                              Product data        HRM data        Supplier data




11
Schiphol Architecture Principles

     11 principles
     ICT policy and practical
     knowledge converted into
     concrete rules of conduct
     Used during ICT projects
     from the initial stage right
     through to the final
     completion of a project




12
Examples of Architecture Principles

     Offer functionality in the
     form of services




     Each data item has a single
     official supplier




13
Influence Architecture on Projects

     Enterprise Architect                                                                Invoer             Meerjaren-
                                                                                                              plan




        provides input for IT Masterplan                                  Corporate
                                                                          Architect                         Informatie
                                                                                                               plan




        defines “solution space” during project                                                             Projecten
                                                                                                            kalender
                                                                                                              (jaar)
                                                                                                                                      BIM


        definition                                                       Advies                             Projectop
                                                                                                             dracht




     Compliancy check performed at:                Corporate
                                                   Architect
                                                                            Resource
                                                                            planning
                                                                           architecten
                                                                                                              Project
                                                                                                             Forecast
                                                                                                            (kwartaal)




        End of project definition phase                                                                     Beslisdoc
                                                                                                              (I&D)




        Definition of Project Start Architecture                  Vraag om beoordeling                       Einddoc.
                                                                                                              I-fase




                                                   Corporate
                                                   Architect              OK                          Go/No go n.a.v.
                                                                                                      Einddocument
                                                                                                          I-fase
                                                                                                                                            PL




                                                               Vraag om beoordeling                                       Globaal
                                                                                                            Beslisdoc
                                                                                                  PvA O&R                ontwerp I-
                                                                                                             (O&R)
                                                                                                                            fase




                                                   Corporate
                                                   Architect              OK                         BESLUITVORMING
                                                                                                    rond Beslisdocument
                                                                                                           (O&R)




14
Introduction Schiphol Group
     Enterprise Architecture at Schiphol
     Example: SOA Reference Architecture




15
SOA Reference Architecture

     Products and Services
     Processes and Organisation
     Information Management
     Technology




16
Products and Services

     Description of clients, products and services
     Best practices (and pitfalls) of techniques to determine
     services




17
Processes and Organisation

     Governance
       SOA Authority
        –   Translates business needs into
            service definitions
        –   Defines “services landscape”
        –   Sponsors “common use” services
        –   Applying architecture principles in
            SOA context
       SOA Competence Centre
        –   Implements services
        –   Spreads knowledge about building
            services




18
Information Management

     Guidelines for Service Definition (what to describe)
     Uniform data exchange
        Common data model
     Security aspects
        Which security measure to data contents
        (based on classification of data)




19
Technology

     Usage of an Enterprise Service Bus in SOA
     High level description of ESB at Schiphol
       Airport Service Bus (ASB)
       Based on SUN JCAPS




20
Overview of ASB
     Leverancier/Applicatie    Leverancier/Applicatie    Leverancier/Applicatie      Leverancier/Applicatie

        Vluchtinfo                Checkin
                                                            Bagageplanning              Luchthaven info
        Timetable (planning)      Dropoff
                                                            Bagage status               Reis info/boeken
                                                                                             info/boeken
        Gateinfo                  Border
                                       clearance
                                                            Reclaiminfo                 Webshop
        Cancel&
        Cancel&delay              Boardingtime
                                                            Lostinfo                    Privium services
                                  Passenger status
                                                                                        Vacature bank

             Vlucht                 Passagiers                  Bagage                     E-Business
                                                                                             Business
         Vlucht Gate Vliegtuig Reisdocument Passagier      Bagage Bagageband        Privium Reis VacatureShop        Integratie
                                 Paspoort                                           passagier

                                                                                                                Mapping
                   Airport Service Bus                                                                          Transformatie
                                                                                                                Routering
                                            Bedrijf                                                              Identity anagement
                                                                                                                        m
                                                                                                                        management
                              Afdeling                    Storing
       Factuur Kostenplaats Medewerker                             Trein/Taxi/Bus               Service data    Access management
                                            Bedrijfsmiddel Locatie                                               BAM
                                                                                                                Orchestration (BPEL
                                                                                                                                  )
          Financieel                     Asset                 Utility/Nuts             Infrastructuur          Proces modelering ( )
                                                                                                                                  BPMN
                                                                                                                Monitoring
        Factuur                   Personeel                  Storing status             SMS                     Mobility(
                                                                                                                Mobility( WIFI UMTS….)
                                                                                                                             ,     ,
        Kostenplaatsen            Afdelingen                Afwijkend verbruik          Email
        Jaaroverzicht             Voertuigen                 Energy saver               Security(
                                                                                        Security(LDAP)
        Budgetering                Realestate
                                   Realestate               GIS Services                Intranet
                                   Klanten                  Storing & onderhoud         Web
                                  Toegangsbeheer            Calamiteit
                                   Dating service            Openbaar vervoer

     Leverancier/Applicatie    Leverancier/Applicatie    Leverancier/Applicatie      Leverancier/Applicatie




21
Long term vision




22
Questions?




23

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IT Reference Architectures at Amsterdam Airport Schiphol

  • 1. IT Reference Architectures at Amsterdam Airport Schiphol
  • 2. Agenda Introduction Schiphol Group Enterprise Architecture at Schiphol Example: SOA Reference Architecture 2
  • 4. Schiphol Group: Four Business Areas Aviation Alliances & Participations Real Estate Consumers 4
  • 5. Introduction Schiphol Group Enterprise Architecture at Schiphol Example: SOA Reference Architecture 5
  • 6. Development of Enterprise Architecture within Schiphol Group < 1999 IT is part of Facility Management. 1999 Centralisation of IT systems within Support Unit ICT. 2001 Start department Concern Informatie Management. 2004 IT budgets centralised. 2006 First version IT Masterplan and architecture principles. 2008 New version architecture principles. First version Schiphol-KLM-LVNL architecture principles. 6
  • 8. IT Enterprise Architecture at Schiphol Department Concern Information Management 7 Business Information Managers 5 Enterprise IT Architects IT Masterplan and project calender definition Enterprise Architecture 8
  • 9. Why Reference Architectures are necessary… 9
  • 10. The World according to ROSAS Raamwerk Ondernemingsarchitectuur Schiphol Simplified version of Cap Gemini’s Architecture framework Used for description of future state 10
  • 11. ROSAS 2006 Input For Masterplan Toekomstvisie Applicatie Architectuur Logisch model All rights reserved SU ICT CIM Passengers Meeters & Security Customs Border ctrl Airline Handler Airport ATC staff Logistics Concession 2006 greeters staff staff & Imm. staff staff staff staff staff staff Airport Airport Airport Airport Airport Corporate Self Service Information specific internet extranet intranet Portal Kiosk Display interfaces Securrity & Environmen Handling Airport specific services Commodity services tal services services Governance Airport Flight Passenger Baggage Cargo Asset Financial Employee Customer Authentica- Authority information information information information information information information Relationship ATC Logistics tion services services services services services services services services services services services services Border Integration & interoperability services Flight plan IT control services Governance services Geo Informatiion services Directory Groupware Datawarehouse Audiovisual information exchange services services services services Customs Immigration services services services services Integration layer Security & governance Airport specific software Commodity software Identity & Passenger Flight Baggage Human Customer Flight Customs Gateplanning Financial Asset Real Estate access Information management planning & resource Relationship management management & control accounting management management management management & planning control management Management Handling Immigration Airport Passenger Supplier IT Service management management Authority loyalty Sales relationship management management management management Environment Border management control Integration & interoperability software Departure Air traffic control management Document E-mail & Airport Workflow Content Directory Datamining management calendar Service Bus management management Integration layer Airport specific data Commodity data Passenger Customer Flight data Financial data Asset data data data Baggage data Cargo data Product data HRM data Supplier data 11
  • 12. Schiphol Architecture Principles 11 principles ICT policy and practical knowledge converted into concrete rules of conduct Used during ICT projects from the initial stage right through to the final completion of a project 12
  • 13. Examples of Architecture Principles Offer functionality in the form of services Each data item has a single official supplier 13
  • 14. Influence Architecture on Projects Enterprise Architect Invoer Meerjaren- plan provides input for IT Masterplan Corporate Architect Informatie plan defines “solution space” during project Projecten kalender (jaar) BIM definition Advies Projectop dracht Compliancy check performed at: Corporate Architect Resource planning architecten Project Forecast (kwartaal) End of project definition phase Beslisdoc (I&D) Definition of Project Start Architecture Vraag om beoordeling Einddoc. I-fase Corporate Architect OK Go/No go n.a.v. Einddocument I-fase PL Vraag om beoordeling Globaal Beslisdoc PvA O&R ontwerp I- (O&R) fase Corporate Architect OK BESLUITVORMING rond Beslisdocument (O&R) 14
  • 15. Introduction Schiphol Group Enterprise Architecture at Schiphol Example: SOA Reference Architecture 15
  • 16. SOA Reference Architecture Products and Services Processes and Organisation Information Management Technology 16
  • 17. Products and Services Description of clients, products and services Best practices (and pitfalls) of techniques to determine services 17
  • 18. Processes and Organisation Governance SOA Authority – Translates business needs into service definitions – Defines “services landscape” – Sponsors “common use” services – Applying architecture principles in SOA context SOA Competence Centre – Implements services – Spreads knowledge about building services 18
  • 19. Information Management Guidelines for Service Definition (what to describe) Uniform data exchange Common data model Security aspects Which security measure to data contents (based on classification of data) 19
  • 20. Technology Usage of an Enterprise Service Bus in SOA High level description of ESB at Schiphol Airport Service Bus (ASB) Based on SUN JCAPS 20
  • 21. Overview of ASB Leverancier/Applicatie Leverancier/Applicatie Leverancier/Applicatie Leverancier/Applicatie Vluchtinfo Checkin Bagageplanning Luchthaven info Timetable (planning) Dropoff Bagage status Reis info/boeken info/boeken Gateinfo Border clearance Reclaiminfo Webshop Cancel& Cancel&delay Boardingtime Lostinfo Privium services Passenger status Vacature bank Vlucht Passagiers Bagage E-Business Business Vlucht Gate Vliegtuig Reisdocument Passagier Bagage Bagageband Privium Reis VacatureShop Integratie Paspoort passagier Mapping Airport Service Bus Transformatie Routering Bedrijf Identity anagement m management Afdeling Storing Factuur Kostenplaats Medewerker Trein/Taxi/Bus Service data Access management Bedrijfsmiddel Locatie BAM Orchestration (BPEL ) Financieel Asset Utility/Nuts Infrastructuur Proces modelering ( ) BPMN Monitoring Factuur Personeel Storing status SMS Mobility( Mobility( WIFI UMTS….) , , Kostenplaatsen Afdelingen Afwijkend verbruik Email Jaaroverzicht Voertuigen Energy saver Security( Security(LDAP) Budgetering Realestate Realestate GIS Services Intranet Klanten Storing & onderhoud Web Toegangsbeheer Calamiteit Dating service Openbaar vervoer Leverancier/Applicatie Leverancier/Applicatie Leverancier/Applicatie Leverancier/Applicatie 21