The document discusses M2M billing and Comarch's M2M projects. It outlines typical M2M platform architectures, whether they are outsourced or use existing systems, and challenges with M2M billing. It also discusses Comarch's M2M strategies and reference projects, including additional modules for device management and application enablement. Lastly, it covers the development of business models combining M2M connectivity, application enablement, and cloud services.
Download the presentation by Comarch OSS Consultant, Pablo Vicente Garcia, and learn how Telefonica will save €5bln within 5 years through implementing Comarch NGNP solution!
This presentation provides an overview of the activity of the Comarch Telecommunications Business Unit, the portfolio of products and service for service providers (telecom operators), basic data about the company as well other aspects of Comarch business within the telecom industry.
Unifying the Service Layer for TransformationSigma Systems
Henrique Zacarias and Brian Cappellani of Sigma Systems gave this presentation to telecom operators at Telemanagement Forum's Management World - Nice event in May 2010. It covers a case study of ZON's Service Layer for Transformation.
Download the presentation by Comarch OSS Consultant, Pablo Vicente Garcia, and learn how Telefonica will save €5bln within 5 years through implementing Comarch NGNP solution!
This presentation provides an overview of the activity of the Comarch Telecommunications Business Unit, the portfolio of products and service for service providers (telecom operators), basic data about the company as well other aspects of Comarch business within the telecom industry.
Unifying the Service Layer for TransformationSigma Systems
Henrique Zacarias and Brian Cappellani of Sigma Systems gave this presentation to telecom operators at Telemanagement Forum's Management World - Nice event in May 2010. It covers a case study of ZON's Service Layer for Transformation.
Next generation network oss bss market and forecast 2013-2018 - Reports CornerReports Corner
"NGN promises a high quality end-user experience. Telecommunications service providers expect the NGN framework to provide them with tools that would ensure customer loyalty. However, the path towards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge confronting operators is optimizing their OSS and BSS platforms, systems, and processes.
With research beginning in 2007, the report Next Generation Network OSS/BSS Market and Forecast 2013-2018 provides a comprehensive analysis of drivers and issues related to technical and business aspects of OSS/BSS deployments and developments while forecasting their growth over the next five years."
https://www.reportscorner.com/reports/20852/Next-Generation-Network-OSS/BSS-Market-and-Forecast-2013-2018/
This presentation gives high level understanding of OBSS systems or Management and Monetization solutions being used in Telco operator environment. It highlights key functional & technical building blocks of Telecom IT Software Infrastructure and what are the key use cases they aim to achieve.
This presentation would be useful for newcomers in Telecom space to quickly grab overall IT landscape.
Terry Butler of Sigma Systems presents at the Klabs Conference 2009 in South Korea.
The presentation shows the Triple-play Service initiative between Klabs and Sigma Systems, for which the objective is to demonstrate end-to-end service provisioning for triple-play services.
Simplify Highly Complex OSS-BSS Technical Standards and TopicsTonex
Like many fields of technology, the field of telecommunications (telcom) is developing so rapidly that information from the past may be out of date.
For individuals and organizations in the telecommunications industry, this should be a wake-up call: stay up to date or lag behind your business or profession.
With this in mind, Tonex offers more than forty-two cutting-edge courses related to telecommunications to help you keep changing when telecommunications are intertwined.
What is a TONEX Boot Camp?
The TONEX Boot Camp is an intensive learning experience that covers the basic elements of the chosen subject. Boot camps are ideal for busy professionals who want to stay up to date in their fields but have limited time to leave the office.
Every boot camp includes:
Experienced Lecturers, including Senior Technical Leaders, Project Managers, Technical Authors, Engineers, Educators, Consultants, Course Developers and CTOs.
Examples and practices in real life.
Class size is small.
Personalized coaching.
Pre-training discussions.
Ongoing post-training support via e-mail, phone and WebEx.
What will OSS/BSS training course covers?
The whole parts of operations and business support systems including :
Fulfillment
Assurance
Billing
TONEX OSS / BSS Boot Camp can meet your demand for OSS/BSS technology from current to next generation technology. Tonex's mission is to simplify the highly complex OSS/BSS technical standards and topics.
Learn How To:
Reduce opex and capex ?
Increase loyalty and revenue assurance ?
Reduce fraud ?
Improve ROI ?
Reduce churn ?
Understand H.323, SIP, MGCP, Megaco ?
Exlain what Soft switches are Understand IPTV
Topics and Modules
Business Needs and Drivers, BSS and OSS ROI Model
Different Service Providers and their Needs
Critical Business Processes, Automation and Integration
Operations Re-engineering Efforts
Effectiveness of BSS/OSS Infrastructure
Evaluating OSS and BSS Technology Investments
Current BSS/OSS Development
Enterprise Application Integration (EAI)
Have an understanding Traffic Engineering for CDMA and 1xEV-DO Networks
Planning and Engineering (P&E), Workflow, Inventory
Service Provisioning , Service Activation,
Traffic Engineering Techniques in Telecom
Customer Care and Billing (CCB)
Review the acronyms and jargon associated with traffic engineering
List the knowledge necessary to evaluate Telecommunications network traffic solutions
Explore PSTN, and IP traffic engineering concepts
And many more
Outline:
BSS/OSS Executive Summary
BSS/OSS ARCHITECTURE AND FRAMEWORK
BSS/OSS Functional Characteristics
Applications and Typical Implementations
Impact of New and Advanced Services
Software Technology Trends
MAJOR DRIVERS FOR NEXT-GENERATION OSS and BSS
BSS/OSS Interconnection and Integration
BSS/OSS Processes
For More Information:
https://www.tonex.com/training-courses/oss-bss-training/
The presentation covers case studies based on recent BSS implementations for mobile operators in Western Europe solely serving business/enterprise customers. Each case study will include a basic description of the business model, services offered and information regarding how an enterprise web self-service solution can affect business relationships.
A few words about the presentation:
- Worlds goes mobile – a few facts that make the mobile market interesting
- Trends in A&S – I will try to give a short overview of main directions of mobile application development
- Then I describe shortly the ways of possible monetization of mobile services
-And finally I’ll try to conclude and point out the most important things
Next generation network oss bss market and forecast 2013-2018 - Reports CornerReports Corner
"NGN promises a high quality end-user experience. Telecommunications service providers expect the NGN framework to provide them with tools that would ensure customer loyalty. However, the path towards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge confronting operators is optimizing their OSS and BSS platforms, systems, and processes.
With research beginning in 2007, the report Next Generation Network OSS/BSS Market and Forecast 2013-2018 provides a comprehensive analysis of drivers and issues related to technical and business aspects of OSS/BSS deployments and developments while forecasting their growth over the next five years."
https://www.reportscorner.com/reports/20852/Next-Generation-Network-OSS/BSS-Market-and-Forecast-2013-2018/
This presentation gives high level understanding of OBSS systems or Management and Monetization solutions being used in Telco operator environment. It highlights key functional & technical building blocks of Telecom IT Software Infrastructure and what are the key use cases they aim to achieve.
This presentation would be useful for newcomers in Telecom space to quickly grab overall IT landscape.
Terry Butler of Sigma Systems presents at the Klabs Conference 2009 in South Korea.
The presentation shows the Triple-play Service initiative between Klabs and Sigma Systems, for which the objective is to demonstrate end-to-end service provisioning for triple-play services.
Simplify Highly Complex OSS-BSS Technical Standards and TopicsTonex
Like many fields of technology, the field of telecommunications (telcom) is developing so rapidly that information from the past may be out of date.
For individuals and organizations in the telecommunications industry, this should be a wake-up call: stay up to date or lag behind your business or profession.
With this in mind, Tonex offers more than forty-two cutting-edge courses related to telecommunications to help you keep changing when telecommunications are intertwined.
What is a TONEX Boot Camp?
The TONEX Boot Camp is an intensive learning experience that covers the basic elements of the chosen subject. Boot camps are ideal for busy professionals who want to stay up to date in their fields but have limited time to leave the office.
Every boot camp includes:
Experienced Lecturers, including Senior Technical Leaders, Project Managers, Technical Authors, Engineers, Educators, Consultants, Course Developers and CTOs.
Examples and practices in real life.
Class size is small.
Personalized coaching.
Pre-training discussions.
Ongoing post-training support via e-mail, phone and WebEx.
What will OSS/BSS training course covers?
The whole parts of operations and business support systems including :
Fulfillment
Assurance
Billing
TONEX OSS / BSS Boot Camp can meet your demand for OSS/BSS technology from current to next generation technology. Tonex's mission is to simplify the highly complex OSS/BSS technical standards and topics.
Learn How To:
Reduce opex and capex ?
Increase loyalty and revenue assurance ?
Reduce fraud ?
Improve ROI ?
Reduce churn ?
Understand H.323, SIP, MGCP, Megaco ?
Exlain what Soft switches are Understand IPTV
Topics and Modules
Business Needs and Drivers, BSS and OSS ROI Model
Different Service Providers and their Needs
Critical Business Processes, Automation and Integration
Operations Re-engineering Efforts
Effectiveness of BSS/OSS Infrastructure
Evaluating OSS and BSS Technology Investments
Current BSS/OSS Development
Enterprise Application Integration (EAI)
Have an understanding Traffic Engineering for CDMA and 1xEV-DO Networks
Planning and Engineering (P&E), Workflow, Inventory
Service Provisioning , Service Activation,
Traffic Engineering Techniques in Telecom
Customer Care and Billing (CCB)
Review the acronyms and jargon associated with traffic engineering
List the knowledge necessary to evaluate Telecommunications network traffic solutions
Explore PSTN, and IP traffic engineering concepts
And many more
Outline:
BSS/OSS Executive Summary
BSS/OSS ARCHITECTURE AND FRAMEWORK
BSS/OSS Functional Characteristics
Applications and Typical Implementations
Impact of New and Advanced Services
Software Technology Trends
MAJOR DRIVERS FOR NEXT-GENERATION OSS and BSS
BSS/OSS Interconnection and Integration
BSS/OSS Processes
For More Information:
https://www.tonex.com/training-courses/oss-bss-training/
The presentation covers case studies based on recent BSS implementations for mobile operators in Western Europe solely serving business/enterprise customers. Each case study will include a basic description of the business model, services offered and information regarding how an enterprise web self-service solution can affect business relationships.
A few words about the presentation:
- Worlds goes mobile – a few facts that make the mobile market interesting
- Trends in A&S – I will try to give a short overview of main directions of mobile application development
- Then I describe shortly the ways of possible monetization of mobile services
-And finally I’ll try to conclude and point out the most important things
Mit Comarchs seriengefertigten Lösungen (COTS) für Kommunikationsanbieter sind Sie in der Lage, das Potential Ihres Netzwerkes zur Umsatzgenerierung und Zufriedenstellung Ihrer Kunden voll auszuschöpfen.
M2M Revenue management - Transforming the M2M promise into profitVangelis Foukalas
M2M Revenue management - Transforming the M2M promise into profit.
Intracom Telecom INTERVIEW June 2014.
Efficiently address the challenge of M2M monetization.
The key role of CSPs in the emerging M2M supply model.
eTOM framework as key component of process reengineering during implementatio...Comarch
E-plus and Comarch presentation during TM Forum Team Action Week in Paris in January 2011 titled: eTOM framework as key component of process reengineering during implementation of Network Planning system
In this SAP sponsored webinar, Camille Mendler, Principle Analyst at Informa Telecoms & Media and Catherine Lynch, Senior Director, SAP Next-Generation Billing, discuss the ups and downs of navigating a fragmented ecosystem, triaging M2M opportunities while aiming to secure profitability and make sustainable choices.
To view the results of this research in more detail, along with additional M2M thought leadership from SAP and participating partners, please visit: http://digitalresearch.eiu.com/m2m/from-sap
HP Service Delivery Platform 3.0 Launchgrahamwright
Description of the new solution elements that enhance the HP SDP with the ability to unlesh the power of Web 2.0 and help service providers monetize their assets
Transaction-based Capacity Planning for greater IT Reliability™ webinar Metron
Do you need to predict the true impact of business growth for a specific department or product line?
Are you unsure which infrastructure items (servers and their logical software components) are serving which business applications and on which tiers response time for your transactions are taking place?
Now you can get a valuable insight into the performance across all tiers of your enterprise data center environments.
We’ll show you how you can combine business forecast information with infrastructure performance metrics and predict whether you have sufficient capacity to meet the needs of your business at both the component and service levels.
Join us and find out how the combination of Correlsense SharePath and Metron athene® will provide you with a complete Capacity Management solution
20091021 At Crossroads: Internet of Services Research beyond Call 5Arian Zwegers
Presentation about current developments around the Future Internet, the next Work Programme for Internet of Services, and the current constituency's culture, for the eChallenges conference, Istanbul (Turkey), 21 October 2009
Description of the ]po[ data-model suitable for report developers and integration engineers. These slides introduce step-by-step into the most important tables and concepts of ]project-open[.
StrikeIron IronCloud API Web Service Publishing Platform SAASsibob
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Managing Enterprise Services through Service Versioning & Governance - Impact...Prolifics
Speakers: Brian Bubonic, Huntington National Bank; Emil Thomas, Prolifics
Description: Huntington National Bank is a Midwestern bank headquartered in Columbus, Ohio. Over the past one year, Huntington has been trying to enforce service governance by using IBM SOA products and also by adopting more stricter policies and standards around design, development and usage of the services. With an estimated 500 plus enterprise services to be in Production by the end of 2012 and with challenging requirements to evolve services continually for the various consuming applications, this is no mean feat. In this presentation, we will showcase the challenges faced in the journey, the approaches taken and the benefits achieved with enterprise service versioning and enforcing service governance to achieve enterprise service agility.
New aspects of Cisco UC InteroperabilityCisco Canada
This presentation will discuss what integration technologies consist of. We will also discuss the Cisco Collaboration architecture, call flow, and Jabber use case.
Similar to M2M Billing - Comarch M2M Projects (20)
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'It is important to gently transition the technology into people’s everyday lives and get them used to the fact that their devices can now talk, something that wasn’t previously possible' - says Michiel Nuytemans, Comarch OSS Solution Manager.
Download the article to learn how to provide service continuity in the era of more and more complex networks!
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'It is important to gently transition the technology into people’s everyday lives and get them used to the fact that their devices can now talk, something that wasn’t previously possible' - says Michiel Nuytemans, Comarch OSS Solution Manager.
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In 2012, ViaSat launched a new, much faster satellite Internet service. Comarch Field Service Management enabled ViaSat to automate order and resource management processes and provide an excellent customer experience in fulfilling customer orders.
Or learn more at: http://ow.ly/OdobX
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Technology Review is a periodical publication of Comarch that presents current industry trends and addresses hot topics regarding the telecommunications market.
Featured articles:
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Comarch highlighted as notable telecom solutions provider in stratecast's rep...Comarch
Frost & Sullivan's Stratecast have published "OSS/BSS Global Competitive Strategies" dedicated to Workforce Management (WFM) Strategies for Changing Markets and Challenging Economics, highlighting the benefits of Comarch Field Service Management solution.
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Everything starts with a simple question: “If I download a kit or PDK, build it, and run it, will all the use cases and features actually work?” The idea behind collaborative testing, is the answer to this question.
Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as insight on how to solve problems most commonly faced by telecom operators.
This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
Orchestration of NG Charging and Billing Services on SOAComarch
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Published twice a year, Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as gives insight on how to solve problems most commonly faced by telecom operators. This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
Machine-to-machine (M2M) traffic can provide additional revenue sources for operators struggling against reduced revenues from voice services. When compared to human-initiated traffic, individual M2M events contain a lesser amount of data, lower ARPU and reduced bandwidth requirements.
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1. M2M Billing
– Comarch Telco M2M Projects
Krzysztof Kwiatkowski
Head of BSS Product Management
Copyright Comarch 2012
2. Comarch Group – Facts and Figures
• Public company established in 1993
• Headquarters – Krakow, Poland
• 3500 employees worldwide
• Customers include over 50 CSPs, on 4 continents, in over 20 countries
• Over 3000 successfully completed projects
2 Copyright Comarch 2012
3. 6 Industries – Global References
3 Copyright Comarch 2012
4. Outline
• M2M strategies
• Typical M2M platform
• Outsourced or own?
• Existing systems or separated silo?
• Billing challenges
• M2M projects
• Research activities
4 Copyright Comarch 2012
5. Revenue trends versus strategies
Application Enablement
Revenue
Intelligent connectivity
Pure connectivity
Maturity of the M2M market
5 Copyright Comarch 2012
6. IT Systems of
M2M Partner
CRM
Verticals
Vehicle of
Logistics
Company `
Vehicle of
Logistics
Company Subscribers
Database
Monitoring
M2M Application M2M Application
Provisioning
Management
Interface
Interface
Interface
Interface
Sample Existing Systems M2M Platform
Retail Billing & CRM – partner Order M2M
Billing System Revenue Sharing management Management Dashboards
Partner Provisioning Monitoring
Product
Catalog
B2B Gateway
– web services
Application
Billing System
Enablement
CSP
Application Enablement
Service
Provisioning Data Triggers & Device software
collection Actions deployment
Service & Network
Inventory
Intelligent Connectivity
Service Policy SIM
Monitoring AAA
Management Management
Connectivity
Network
connectivity
6 Copyright Comarch 2012
M2M devices
7. Additional modules
• MLR = HLR for M2M
• Device Management
• SCP (for voice services)
• Application Enablement
– Coming from the “cloud of verticals”
– On-site
– Coming from the telco world (MTC)
7 Copyright Comarch 2012
8. Development of business models
• M2M platform is for managing the M2M connectivity aspects
• M2M application enabler is for enabling M2M vertical applications
• Cloud enabler is for enabling cloud applications
• We see a huge synergy between M2M business and cloud business of CSPs
• The same platform with single product catalog, CRM, B2B gateway (etc.) can manage
M2M and cloud offering IT Systems of
M2M Partner
CRM
Verticals
Vehicle of
Logistics
Company `
Vehicle of
Logistics
Company Subscribers
Database
Monitoring
M2M Application M2M Application
Provisioning
Interface
Interface
Interface
Interface
Management Platform Sample Existing Systems
Retail Billing & CRM – partner
M2M Platform
Order M2M
Product catalog, billing, CRM, B2B Gateway, Billing System
Partner
Revenue Sharing
Provisioning
management
Monitoring
Management
Product
Dashboards
B2B Gateway
Catalog – web services
Order Management, Dashboards Billing System
CSP
Application Enablement
Service
Provisioning Data Triggers & Device software
collection Actions deployment
Service & Network
Inventory
Intelligent Connectivity
Service Policy SIM
Monitoring AAA
Management Management
Cloud Enabler M2M Application Enabler Network
connectivity
M2M devices
Hosting Infrastructure M2M Connectivity platform
8 Copyright Comarch 2012
9. Proven business models, Highest independence level
lower risk and flexibility
Choosing the CSP consideringaplatformimportant, looking at M2M
For smaller best M2M
entering the M2M but not as
Model for CSPs
as an
delivery model
strategic
strategic segment segment
In-house Outsourced / Ownership /
development Partnership Licensed
+ + +
• Low start-up costs • Low start-up and • Clear customer
• Flexibility operational costs ownership
• Quick start-up • Better differentiation
tool
- - -
• High costs of • No differentiation • Higher costs
development • Unclear customer • Slower start-up
in the long run ownership
• No scale effect
9 Copyright Comarch 2012
10. Why separated M2M silo?
• Many differences between traditional telecom business and M2M, e.g.:
– Type of partners and ways to cooperate with them
– Various verticals served
– Complex (and different) logistic processes
• Difficult to achieve a scale effect
– M2M business line would be added to the existing BSS platform
– But almost everything will be different and configured separately
• Separate organization units for M2M
• Different cost calculations for M2M
– Low M2M ARPU (but potentially good margin)
– Systems supporting M2M must be very cheap in maintenance and operations
(potentially more SIM cards/customers but less money)
• Difficulties with ROI when running M2M on existing B2C / B2B silos
10 Copyright Comarch 2012
11. M2M Billing challenges
• International customers
• Customers and resellers (white labeling)
Customers
• Multi-country: multi-language, multi-currency, multiple time zones,
multiple tax regimes
Customer • Final products are very personalized, defined during selling process
Experience • Potentially hierarchies and split-billing controlled by customer
Revenue • Advanced limit control: per group or per SIM; for data or money; per
Assurance zone
• Flexibility and short lead-to-cash demanded by sales
Flexibility • Flexibility also needed for finance departments: debt, credit notes and
advance invoices in any time
• Billing for connectivity and non-telecom services
Convergence – M2M verticals in application enablement strategy
• Pre-paid model possible on SIM level or reseller level
• Deliver advanced and cost efficient billing services to M2M
Challenges departments in the organization
11 Copyright Comarch 2012
12. Leading European M2M operator – Case # 1
• Target group & services:
– Automotive
– Retail & payment
– Logictics & transportation
– Consumer electronics
– Healthcare
– Industrial & smart business
– Security & surveillance
– Energy & utilities
– Smart city & smart home
• Key benefits:
– End-2-end processes supported
– Plaform for all users and groups
– Highly efficient and configurable
12 Copyright Comarch 2012
13. From challenge to solution – Case # 1
• Challenges:
– Multinational platform – many companies, world coverage
– Migration of actual platform
– Complex hierarchy of users and customers
– Sophisticated triggering and alarming module
• Solutions:
– Platform supports multi-tenancy, multiple languages, multi-
currency
– Configuration of custom processes and APIs
– Different functionalities and GUI for different users
– Triggers & actions module for online and offline triggers
13 Copyright Comarch 2012
14. Leading European M2M operator – Case # 2
• Target group & services
– Automotive
– Logistics & Transportation,
Fleet Management
– Healthcare
– Smart Metering (Energy &
Utilities)
• Key benefits
– Graphically advanced
and suited solution
– Integrated with complex
internal systems
– Configuration-based (no
hard coding)
14 Copyright Comarch 2012
15. From challenge to solution – Case # 2
• Challenges:
– Time to market (fast implementation)
– Multi-country support
– SIM monitoring
• Solutions:
– Phases in implementation – division of functionalities
– Platform supports multi-tenancy, multiple languages, multi-
currency
– Rule-based monitoring on GGSN and HLR
15 Copyright Comarch 2012
16. Research activities
• 3GPP TR 23.888 – Technical Report studies and evaluates
architectural aspects of the System Improvements for
Machine Type Communications requirements specified in
TS 22.368
• Key Issues addressed:
– Group Based Optimization
– Time Controlled
– Signalling Congestion Control
• Malfunctioning, massive numbers of MTC Devices to attach/connect all at once, recurring applications that are
synchronised to the exact (half/quarter) hour, …
– Potential overload issues caused by Roaming MTC devices
• Very little traffic per device but still generate 'normal' levels of signalling and occupy 'normal' levels of VLR
space. This "imbalance" might lead to the VPLMN operator being "unhappy".
16 Copyright Comarch 2012
During the presentation I want to show how billing is important in various areas and how different challenges it has.
From the revenue trends perspective in long term the most promising strategy is a strategy based on entering into particular verticals. However this trend line is dotted which means that this strategy is not obvious and depends on vertical segments which are selected.
Features of the typical M2M platform can be divided into three groups:- Generic M2M platform….- Application enablement…. E.g. getting technical data from the device and „ensuring” that this data is properly collected even in case of some failueres, naming one maesure the tmparature, the other pressure etc.; reacting on some changes with triggers & acions module as well as managind the devices with software upgrades. - Connectivity platform…
I don’t want to say that there is only one proper platform model. Everything depends on the strategy of the operator…For smaller…
Afterdeeperanalysis most of the operatorsmanage the M2M business with a separated silos. Therearevariousmore and less importantreasons:differences…organizationevenifpossible to add to B2B/B2C configurationissodifferent –> no scal effectDifferentcostsThe killer for decissionmaking – ROI. In most casesexistingsystemsare not as smart as systemsneeded in M2M business.
Some aspects related to M2M are similar to the B2B domain. Customers (in some verticals) are also international, which leads to the necessity offull multi-country support of systems, including billing. Products are also very personalized and their final form is decided during the sales process, like in B2B. As a part of revenue assurance, advanced limit control of spending is needed. In a short history of M2M there have been many frauds related to the usage of M2M SIM cards in an improper way. So limits have to be possible to control on a group of SIMs or even on particular SIMs. The biggest technical challenge for billing in the M2M domain is related to its ability to bill not only for telecom services, such as activation or data usage fees. Depending on the M2M strategy it may be required to also be able to bill for services related to verticals such as security, mHealth, smart metering or many others.Additionally M2M is a low-ARPU business, which makes the usage of existing systems of operators very difficult. In many cases billing services are delivered as part of separated M2M platforms or in the outsourcing model.For billing departments delivering advanced M2M billing services at a low cost is a real challenge.