SlideShare a Scribd company logo
The SARS Experience
From Global, Public Healthcare
  Policy and Communication
          perspectives
                          Annita Mau
                     30 January 2012
          annitaskmau@yahoo.com.hk
What is SARS to u?
 A long holiday (a few months before summer
  2003)?
 Special Administrative Region = Hong Kong
  SAR
 Severe Acute Respiratory Syndrome
What is SARS to…
 The family of the 774 fatalities all over the
  world?
 The family of the 299 fatalities in HK?

 The 8096 people infected all over the world?

 The 1755 people infected in HK?
What is SARS to me…
 As a Chief Public Affairs Manager in the
  Hospital Authority working among front line
  healthcare workers, mass media, general public,
  key opinion leaders, government, clinicians,
  patients, management …
 It is a trauma
But…
 What SARS is to me is not important
 What SARS is to HK Government, and
  Governments all over the world, and World
  Health Organization (WHO) is
 What SARS is to public healthcare system is

 Why?

 We don’t want to repeat our mistakes
We will go through
 Major events from end 2002 to July 2003
 Lessons learnt
Chronology
 16 Nov 2002
45 year old man in Foshan City, Guangdong (GD)
becomes ill, with fever and respiratory symptoms,
retrospectively identified as the first SARS case
 Nov 2002 to Jan 2003
numerous flu cases in GD ~~~rumours start to
spread
 20 Jan 2003
GD CDC invites China CDC to provide guidance
 30 Jan 2003
Mr ZZF, 44, hospitalised in GZ, passes on the virus
to 50 hospital staff and 19 relatives
  11 Feb
GD health authorities report an outbreak of
atypical pneumonia that has sickened 305 people
 11 Feb
Hong Kong Department of Health (DOH) closely
monitors the situation, finds no unusual pattern of
flu-like illness. A working group is formed to step
up surveillance and advise on pneumonia cases
 14 Feb
Ministry of Health of China informs WHO that the
GD outbreak is coming under control
 21 Feb
index case Prof LJL of the Metropole Hotel
outbreak arrives from GD, an international
spread of virus begins, hospitalised 22 Feb
 26 Feb to 2 Mar
index cases hospitalised in Hanoi, Singapore,
Beijing
 4 March

index case Mr CT of outbreak at Prince of
Wales Hospital (PWH) hospitalised
 10 March

outbreak at PWH begins
  12 Mar
WHO issues first global alert about cases of atypical
pneumonia
 19 Mar
link to the Metropole Hotel is identified
 22 Mar
Amoy Garden index case hospitalised
 22 Mar
Coronavirus is identified as possible cause of SARS by the
University of HK
 27 Mar
DOH legislates SARS as a statutory notifiable disease by
revising the Quarantine and Prevention of Disease Ordinance
 31 Mar
Amoy Garden residents (109 hospitalised)
quarantined under DOH’s exceptional order to
isolate all residents of Block E for 10 days
 1 Apr

Amoy Garden residents evacuated
 2 Apr

WHO issues travel advisory for HK and
GD: postponing all but essential travel
(most stringent travel advisory in 55-year
history)
 3 Apr HK
Government announces school suspensions
 7 Apr
WHO reports three types of tests for SARS
 10 Apr
HK Government announces home quarantine of
household contacts of SARS patients
 11 Apr
HK Government announces close contacts of SARS
patients bared from leaving HK during quarantine
period
 16 Apr

WHO confirms that a new form of
coronavirus is the cause of SARS which is
officially named SARS-CoV
  16 Apr
a WHO team in Beijing, China attends a media
briefing, the media are frustrated by the lack of
information from the Government amid fears of a
larger outbreak in Beijing
 20 Apr
Chinese officials (Health Minister Zhang Wenkang
and Beijing Major Meng Xuenong) are fired for
downplaying SARS
Beijing starts more accurate daily reporting of cases,
and reports 295 previously unreported cases.
  16 May
The Health Minister of Taiwan and Director of Taiwan
CDC resign over criticism of its handling of the SARS
outbreak
 21 May
Singapore devotes a TV channel exclusively to news on
SARS
 23 May
WHO remove its travel advisory for HK and GD which
have successfully contained SARS outbreak
 23 June HK is declared SARS free
 July
HK Secretary for Health, Welfare and Food and
the Chairman of the Hospital Authority resign
Does the story end there?
What did we learn from SARS?
SARS was the first emerging disease of the age
of globalisation
 Before time of international travel, it would
  probably have remained as a localised problem
 Virus travelled around the world on passenger
  jets make the disease one of the 21st century
Prompt and clear travel guidance is needed
Public health is a serious business
 People and products travel vast distances in an
  instant, threats to health, whether real or
  imagined, can be economically disastrous
 A clearly reasoned, well planned, and
  effectively managed and publicised response to
  such threats is important in mitigating the
  damage to the economy, and public confidence
  in Government
Risk communication policy, strategy and tactics
have to be in place and reviewed all the time
SARS: new disease, unknown virus, no treatment
 New virus and disease can be found again
Impact on public policy
In health
 Training and expertise in barrier nursing and
  hospital infection control are deficient
 Building of infection control facilities

 Healthcare workers, management, and policy
  makers have to stay alert
Food trade, animal husbandry and market
practices
 Central culling
Environmental consideration and measures
 Air flow, wind direction, sewage
Partnerships worked, but the partners need to
clarify and agree on their relative roles
 Governments: legislation, drastic and decisive
  measures
 Country CDC’s collaboration with WHO
Human rights issues must be attended to
 There should be international standards for
  the carefully considered use of
  countermeasures against communicable
  diseases, such as accessing police databases
  and imposing quarantine, community
  surveillance
Transparency is the best policy
 Diseases do not observe international borders
 World community expects accurate, complete,
  and timely information
 We expect government to provide transparent,
  up-to-date information about communicable
  diseases that may threaten our communities
 Governments are held accountable,
  internationally and nationally for failures in
  conveying straightforward, reliable information
The mass media play a critical role in public
health emergencies
 4000 article daily in English
 WHO headquarters in Geneva assigned skillful
  media officers
 Besides regular briefings, more proactive,
  systemic, and thoughtful dealings with the
  press and general public might have resulted in
  a better informed and less panic public
Modern ally: Internet and ICT

 Emails
 Web pages: kept the world informed, offered
  advice
 International laboratory experts grouped their
  expertise in a virtual network to decode the
  virus’s secrets
 Tracing households by electronic means:
6 Apr 2003 HK Police used its sophisticated Major
Incident Investigation and Disaster Support System
(MIIDSS) to assist the DOH
8 Apr e-SARS was launched = enhanced the
swiftness and capacity of case investigation and
contact tracing, reducing further spread of infection
Intelligence: rumours
For WHO
   SARS has the political, social and economic dimensions
   Mission of safeguarding public health has to be
    balanced against the genuine interests of Member
    States
   It has to work with Member States to share
    information and to find common ground in a situation
    that was new to all
   The possible impact of travel advisories on the
    economies of affected areas and on the morale of
    people living there was one of the most difficult issues
    of the SARS experience
Conclusion
 Public health around the world has entered an
  era where it need to be on constant guard
  against threats from emerging diseases
 Risk communication is about public perception,
  people’s concerns, emotion, and confidence
“It was a challenge, I didn’t know a lot about
communicable diseases, but the truth is that none of
us --- the experts included knew much about SARS.
So we learnt together: how the virus was spreading,
how to spot it, and how to stop it. It was a long way
from what I had been hired to do, but, like everyone
else on the team, I found it experience of a lifetime.”
 --- by Peter Cordingley, Head of Media Team of WHO Regional
Office in Manila
Reference
 Websites of HK Government, WHO
 Publications of WHO
THANKS,VIEWS, QUESTIONS
ARE WELCOME…



annitaskmau@yahoo.com.hk

More Related Content

What's hot

Imperial college covid19 europe estimates and npi impact
Imperial college covid19 europe estimates and npi impactImperial college covid19 europe estimates and npi impact
Imperial college covid19 europe estimates and npi impactValentina Corona
 
A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19
A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19
A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19ijtsrd
 
Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.
Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.
Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.Université de Montréal
 
Communicable diseasesohiri (1)
Communicable diseasesohiri (1)Communicable diseasesohiri (1)
Communicable diseasesohiri (1)toshu97
 
COVID 19
COVID 19COVID 19
COVID 19ijtsrd
 
Epidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimaryEpidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimarydr.Ihsan alsaimary
 
A Review on Psychological Impact of Coronavirus Disease 2019
A Review on Psychological Impact of Coronavirus Disease 2019A Review on Psychological Impact of Coronavirus Disease 2019
A Review on Psychological Impact of Coronavirus Disease 2019ijtsrd
 
Epidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimaryEpidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimarydr.Ihsan alsaimary
 
Control of communicable diseases
Control of communicable diseases Control of communicable diseases
Control of communicable diseases Rozelle Mae Birador
 
A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...
A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...
A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...ijtsrd
 
Public health and infectious disease
Public health and infectious diseasePublic health and infectious disease
Public health and infectious diseaseCarlos Amade
 
Prevention and control of infectious diseases
Prevention and control of infectious diseasesPrevention and control of infectious diseases
Prevention and control of infectious diseasesJasmine John
 
Tuberculosis revised guidelines - 2016
Tuberculosis   revised guidelines - 2016Tuberculosis   revised guidelines - 2016
Tuberculosis revised guidelines - 2016Dr.Hemant Kumar
 
L2 epi studies on com dx in hk
L2 epi studies on com dx in hkL2 epi studies on com dx in hk
L2 epi studies on com dx in hkMum Mum
 
Types of epidemics and epidemic investigations
Types of epidemics and epidemic investigationsTypes of epidemics and epidemic investigations
Types of epidemics and epidemic investigationsTarek Tawfik Amin
 
Communicable disease
Communicable diseaseCommunicable disease
Communicable diseasesaif musadaq
 
National health programs for communicable diseases
National health programs for communicable diseasesNational health programs for communicable diseases
National health programs for communicable diseasesriturandad
 
Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...
Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...
Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...Stephen Olubulyera
 

What's hot (20)

Imperial college covid19 europe estimates and npi impact
Imperial college covid19 europe estimates and npi impactImperial college covid19 europe estimates and npi impact
Imperial college covid19 europe estimates and npi impact
 
A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19
A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19
A Perspective Approach of Community Medicine in Corona Virus Disease COVID 19
 
Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.
Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.
Review of "A Manifesto: Healing a Violent World," RF Mollica, et al.
 
Communicable diseasesohiri (1)
Communicable diseasesohiri (1)Communicable diseasesohiri (1)
Communicable diseasesohiri (1)
 
COVID 19
COVID 19COVID 19
COVID 19
 
Epidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimaryEpidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimary
 
A Review on Psychological Impact of Coronavirus Disease 2019
A Review on Psychological Impact of Coronavirus Disease 2019A Review on Psychological Impact of Coronavirus Disease 2019
A Review on Psychological Impact of Coronavirus Disease 2019
 
Epidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimaryEpidemiology of infectious diseases dr.ihsan alsaimary
Epidemiology of infectious diseases dr.ihsan alsaimary
 
Control of communicable diseases
Control of communicable diseases Control of communicable diseases
Control of communicable diseases
 
A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...
A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...
A Study to Assess the Knowledge, Attitude and Practice Regarding Prevention o...
 
Public health and infectious disease
Public health and infectious diseasePublic health and infectious disease
Public health and infectious disease
 
Prevention and control of infectious diseases
Prevention and control of infectious diseasesPrevention and control of infectious diseases
Prevention and control of infectious diseases
 
H1N1 in pregnancy 2010
H1N1 in pregnancy 2010H1N1 in pregnancy 2010
H1N1 in pregnancy 2010
 
Tuberculosis revised guidelines - 2016
Tuberculosis   revised guidelines - 2016Tuberculosis   revised guidelines - 2016
Tuberculosis revised guidelines - 2016
 
L2 epi studies on com dx in hk
L2 epi studies on com dx in hkL2 epi studies on com dx in hk
L2 epi studies on com dx in hk
 
Types of epidemics and epidemic investigations
Types of epidemics and epidemic investigationsTypes of epidemics and epidemic investigations
Types of epidemics and epidemic investigations
 
Communicable disease
Communicable diseaseCommunicable disease
Communicable disease
 
National health programs for communicable diseases
National health programs for communicable diseasesNational health programs for communicable diseases
National health programs for communicable diseases
 
Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...
Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...
Infectious Diseases of Public Health Importance and the Benefits of Vaccinati...
 
Epidemiology
EpidemiologyEpidemiology
Epidemiology
 

Similar to 120130 the sars experience

Travel related infectious disease 2.pptx
Travel related infectious disease 2.pptxTravel related infectious disease 2.pptx
Travel related infectious disease 2.pptxGovindRankawat1
 
Week 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docx
Week 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docxWeek 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docx
Week 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docxmelbruce90096
 
4. international health organization
4. international health organization4. international health organization
4. international health organizationRajeev Kumar
 
Covid 19 is now a pandemic
Covid 19 is now a pandemicCovid 19 is now a pandemic
Covid 19 is now a pandemicRonald Vincent
 
COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...
COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...
COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...Premier Publishers
 
Abstract congress covid 19.docx30
Abstract congress covid 19.docx30Abstract congress covid 19.docx30
Abstract congress covid 19.docx30Enida Xhaferi
 
Novel coronavirus- A comprehensive review
 Novel coronavirus- A comprehensive review Novel coronavirus- A comprehensive review
Novel coronavirus- A comprehensive reviewDrHeena tiwari
 
Origin and Impact of Covid 19
Origin and Impact of Covid 19Origin and Impact of Covid 19
Origin and Impact of Covid 19Sakshi Mishra
 
Research on covid 19 effects on youths
Research on covid 19 effects on youthsResearch on covid 19 effects on youths
Research on covid 19 effects on youthsWaqar Abbasi
 
1-2 December 2015 Geneva, SwitzerlandWHO INFORMAL CO.docx
1-2 December 2015      Geneva, SwitzerlandWHO INFORMAL CO.docx1-2 December 2015      Geneva, SwitzerlandWHO INFORMAL CO.docx
1-2 December 2015 Geneva, SwitzerlandWHO INFORMAL CO.docxcatheryncouper
 
Stepping Forward: Urologists' Effort During the COVID-19 Outbreak in Singapore
Stepping Forward: Urologists' Effort During the COVID-19 Outbreak in SingaporeStepping Forward: Urologists' Effort During the COVID-19 Outbreak in Singapore
Stepping Forward: Urologists' Effort During the COVID-19 Outbreak in SingaporeValentina Corona
 

Similar to 120130 the sars experience (20)

Travel related infectious disease 2.pptx
Travel related infectious disease 2.pptxTravel related infectious disease 2.pptx
Travel related infectious disease 2.pptx
 
Week 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docx
Week 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docxWeek 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docx
Week 4 Week 4 - Epidemiology—IntroductionEpidemiology—Introdu.docx
 
WHO PPT.pptx
WHO PPT.pptxWHO PPT.pptx
WHO PPT.pptx
 
4. international health organization
4. international health organization4. international health organization
4. international health organization
 
Covid 19 is now a pandemic
Covid 19 is now a pandemicCovid 19 is now a pandemic
Covid 19 is now a pandemic
 
COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...
COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...
COVID-19: Knowledge Base, Attitudes and Practices among Practising Journalist...
 
Epidemic Diseases
Epidemic DiseasesEpidemic Diseases
Epidemic Diseases
 
Abstract congress covid 19.docx30
Abstract congress covid 19.docx30Abstract congress covid 19.docx30
Abstract congress covid 19.docx30
 
2021 p los-one-open-access
2021 p los-one-open-access2021 p los-one-open-access
2021 p los-one-open-access
 
INTG Project (1)
INTG Project (1)INTG Project (1)
INTG Project (1)
 
Wuhan Coronavirus (2019-nCoV) Facts, Concerns and Prevention 2020
Wuhan Coronavirus (2019-nCoV) Facts, Concerns and Prevention 2020 Wuhan Coronavirus (2019-nCoV) Facts, Concerns and Prevention 2020
Wuhan Coronavirus (2019-nCoV) Facts, Concerns and Prevention 2020
 
58th Publication -JFMPC- 4th Name.pdf
58th Publication -JFMPC- 4th Name.pdf58th Publication -JFMPC- 4th Name.pdf
58th Publication -JFMPC- 4th Name.pdf
 
200th publication jfmpc- 4th name
200th publication  jfmpc- 4th name200th publication  jfmpc- 4th name
200th publication jfmpc- 4th name
 
Novel coronavirus- A comprehensive review
 Novel coronavirus- A comprehensive review Novel coronavirus- A comprehensive review
Novel coronavirus- A comprehensive review
 
Dethroning CORONA virus
Dethroning CORONA virusDethroning CORONA virus
Dethroning CORONA virus
 
IJMSNR-Second Issue - Vol-1-Issue-2-31.12.2021.pdf
IJMSNR-Second Issue - Vol-1-Issue-2-31.12.2021.pdfIJMSNR-Second Issue - Vol-1-Issue-2-31.12.2021.pdf
IJMSNR-Second Issue - Vol-1-Issue-2-31.12.2021.pdf
 
Origin and Impact of Covid 19
Origin and Impact of Covid 19Origin and Impact of Covid 19
Origin and Impact of Covid 19
 
Research on covid 19 effects on youths
Research on covid 19 effects on youthsResearch on covid 19 effects on youths
Research on covid 19 effects on youths
 
1-2 December 2015 Geneva, SwitzerlandWHO INFORMAL CO.docx
1-2 December 2015      Geneva, SwitzerlandWHO INFORMAL CO.docx1-2 December 2015      Geneva, SwitzerlandWHO INFORMAL CO.docx
1-2 December 2015 Geneva, SwitzerlandWHO INFORMAL CO.docx
 
Stepping Forward: Urologists' Effort During the COVID-19 Outbreak in Singapore
Stepping Forward: Urologists' Effort During the COVID-19 Outbreak in SingaporeStepping Forward: Urologists' Effort During the COVID-19 Outbreak in Singapore
Stepping Forward: Urologists' Effort During the COVID-19 Outbreak in Singapore
 

More from Annita Mau

耆耋雲裳路
耆耋雲裳路耆耋雲裳路
耆耋雲裳路Annita Mau
 
150205 Charismatic communication 魅力溝通
150205 Charismatic communication 魅力溝通150205 Charismatic communication 魅力溝通
150205 Charismatic communication 魅力溝通Annita Mau
 
150205 Creativity for all 創意思维和創新能力
150205 Creativity for all 創意思维和創新能力150205 Creativity for all 創意思维和創新能力
150205 Creativity for all 創意思维和創新能力Annita Mau
 
150204 What Annita Mau can train?
150204 What Annita Mau can train?150204 What Annita Mau can train?
150204 What Annita Mau can train?Annita Mau
 
Creativity in group interview for primary six pupils, 20 and 27 January 2015
Creativity in group interview for primary six pupils, 20 and 27 January 2015Creativity in group interview for primary six pupils, 20 and 27 January 2015
Creativity in group interview for primary six pupils, 20 and 27 January 2015Annita Mau
 
141213 patient empowerment and communication forum
141213 patient empowerment and communication forum141213 patient empowerment and communication forum
141213 patient empowerment and communication forumAnnita Mau
 
141210 How to be a top salesman?
141210 How to be a top salesman?141210 How to be a top salesman?
141210 How to be a top salesman?Annita Mau
 
140913 creativity and music for young musicians
140913 creativity and music for young musicians140913 creativity and music for young musicians
140913 creativity and music for young musiciansAnnita Mau
 
140828 creativity problem solving for senior engineers/scientists in a govern...
140828 creativity problem solving for senior engineers/scientists in a govern...140828 creativity problem solving for senior engineers/scientists in a govern...
140828 creativity problem solving for senior engineers/scientists in a govern...Annita Mau
 
Ilp(3) cstdi 140526_ppt_am_v2 - final version
Ilp(3) cstdi 140526_ppt_am_v2 - final versionIlp(3) cstdi 140526_ppt_am_v2 - final version
Ilp(3) cstdi 140526_ppt_am_v2 - final versionAnnita Mau
 
140227 vtc ive mass media for slideshare
140227 vtc ive mass media for slideshare140227 vtc ive mass media for slideshare
140227 vtc ive mass media for slideshareAnnita Mau
 
140222 how to be a creative parent for slideshare
140222 how to be a creative parent for slideshare140222 how to be a creative parent for slideshare
140222 how to be a creative parent for slideshareAnnita Mau
 
Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819
Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819 Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819
Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819 Annita Mau
 
調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...
調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...
調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...Annita Mau
 
130625 fuhong workshop presentation
130625   fuhong workshop presentation130625   fuhong workshop presentation
130625 fuhong workshop presentationAnnita Mau
 
130620&0627 developing corporate communications strategy for ngos
130620&0627   developing corporate communications strategy for ngos130620&0627   developing corporate communications strategy for ngos
130620&0627 developing corporate communications strategy for ngosAnnita Mau
 
130607 public and community engagement
130607 public and community engagement130607 public and community engagement
130607 public and community engagementAnnita Mau
 
130520 silver summit for ng os 2013-handling complaints effectively
130520 silver summit for ng os 2013-handling complaints effectively130520 silver summit for ng os 2013-handling complaints effectively
130520 silver summit for ng os 2013-handling complaints effectivelyAnnita Mau
 
111130 complaint handling in elderly centre
111130   complaint handling in elderly centre111130   complaint handling in elderly centre
111130 complaint handling in elderly centreAnnita Mau
 
111212 crisis communication and media interview skills
111212   crisis communication and media interview skills111212   crisis communication and media interview skills
111212 crisis communication and media interview skillsAnnita Mau
 

More from Annita Mau (20)

耆耋雲裳路
耆耋雲裳路耆耋雲裳路
耆耋雲裳路
 
150205 Charismatic communication 魅力溝通
150205 Charismatic communication 魅力溝通150205 Charismatic communication 魅力溝通
150205 Charismatic communication 魅力溝通
 
150205 Creativity for all 創意思维和創新能力
150205 Creativity for all 創意思维和創新能力150205 Creativity for all 創意思维和創新能力
150205 Creativity for all 創意思维和創新能力
 
150204 What Annita Mau can train?
150204 What Annita Mau can train?150204 What Annita Mau can train?
150204 What Annita Mau can train?
 
Creativity in group interview for primary six pupils, 20 and 27 January 2015
Creativity in group interview for primary six pupils, 20 and 27 January 2015Creativity in group interview for primary six pupils, 20 and 27 January 2015
Creativity in group interview for primary six pupils, 20 and 27 January 2015
 
141213 patient empowerment and communication forum
141213 patient empowerment and communication forum141213 patient empowerment and communication forum
141213 patient empowerment and communication forum
 
141210 How to be a top salesman?
141210 How to be a top salesman?141210 How to be a top salesman?
141210 How to be a top salesman?
 
140913 creativity and music for young musicians
140913 creativity and music for young musicians140913 creativity and music for young musicians
140913 creativity and music for young musicians
 
140828 creativity problem solving for senior engineers/scientists in a govern...
140828 creativity problem solving for senior engineers/scientists in a govern...140828 creativity problem solving for senior engineers/scientists in a govern...
140828 creativity problem solving for senior engineers/scientists in a govern...
 
Ilp(3) cstdi 140526_ppt_am_v2 - final version
Ilp(3) cstdi 140526_ppt_am_v2 - final versionIlp(3) cstdi 140526_ppt_am_v2 - final version
Ilp(3) cstdi 140526_ppt_am_v2 - final version
 
140227 vtc ive mass media for slideshare
140227 vtc ive mass media for slideshare140227 vtc ive mass media for slideshare
140227 vtc ive mass media for slideshare
 
140222 how to be a creative parent for slideshare
140222 how to be a creative parent for slideshare140222 how to be a creative parent for slideshare
140222 how to be a creative parent for slideshare
 
Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819
Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819 Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819
Taxi Drive Mediation Scheme Mediator Training Workshop 130810 and 130819
 
調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...
調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...
調解路路通: Taxi Driver Mediation Scheme, 130810, 130819 ppt for training Panel Me...
 
130625 fuhong workshop presentation
130625   fuhong workshop presentation130625   fuhong workshop presentation
130625 fuhong workshop presentation
 
130620&0627 developing corporate communications strategy for ngos
130620&0627   developing corporate communications strategy for ngos130620&0627   developing corporate communications strategy for ngos
130620&0627 developing corporate communications strategy for ngos
 
130607 public and community engagement
130607 public and community engagement130607 public and community engagement
130607 public and community engagement
 
130520 silver summit for ng os 2013-handling complaints effectively
130520 silver summit for ng os 2013-handling complaints effectively130520 silver summit for ng os 2013-handling complaints effectively
130520 silver summit for ng os 2013-handling complaints effectively
 
111130 complaint handling in elderly centre
111130   complaint handling in elderly centre111130   complaint handling in elderly centre
111130 complaint handling in elderly centre
 
111212 crisis communication and media interview skills
111212   crisis communication and media interview skills111212   crisis communication and media interview skills
111212 crisis communication and media interview skills
 

Recently uploaded

Final CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptx
Final CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptxFinal CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptx
Final CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptxgauripg8
 
Gauri Gawande(9) Constipation Final.pptx
Gauri Gawande(9) Constipation Final.pptxGauri Gawande(9) Constipation Final.pptx
Gauri Gawande(9) Constipation Final.pptxgauripg8
 
TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...
TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...
TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...kevinkariuki227
 
Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...
Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...
Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...PhRMA
 
Prix Galien International 2024 Forum Program
Prix Galien International 2024 Forum ProgramPrix Galien International 2024 Forum Program
Prix Galien International 2024 Forum ProgramLevi Shapiro
 
Cardiac Impulse: Rhythmical Excitation and Conduction in the Heart
Cardiac Impulse: Rhythmical Excitation and Conduction in the HeartCardiac Impulse: Rhythmical Excitation and Conduction in the Heart
Cardiac Impulse: Rhythmical Excitation and Conduction in the HeartMedicoseAcademics
 
Non-Invasive assessment of arterial stiffness in advanced heart failure patie...
Non-Invasive assessment of arterial stiffness in advanced heart failure patie...Non-Invasive assessment of arterial stiffness in advanced heart failure patie...
Non-Invasive assessment of arterial stiffness in advanced heart failure patie...Catherine Liao
 
linearity concept of significance, standard deviation, chi square test, stude...
linearity concept of significance, standard deviation, chi square test, stude...linearity concept of significance, standard deviation, chi square test, stude...
linearity concept of significance, standard deviation, chi square test, stude...KavyasriPuttamreddy
 
Factors Affecting child behavior in Pediatric Dentistry
Factors Affecting child behavior in Pediatric DentistryFactors Affecting child behavior in Pediatric Dentistry
Factors Affecting child behavior in Pediatric DentistryDr Simran Deepak Vangani
 
𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)# Jaipur #𝕔ALL #𝕘IRLS
𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)#  Jaipur #𝕔ALL #𝕘IRLS𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)#  Jaipur #𝕔ALL #𝕘IRLS
𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)# Jaipur #𝕔ALL #𝕘IRLSlakehe2738
 
DIGITAL RADIOGRAPHY-SABBU KHATOON .pptx
DIGITAL RADIOGRAPHY-SABBU KHATOON  .pptxDIGITAL RADIOGRAPHY-SABBU KHATOON  .pptx
DIGITAL RADIOGRAPHY-SABBU KHATOON .pptxSabbu Khatoon
 
The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...
The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...
The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...Catherine Liao
 
A thorough review of supernormal conduction.pptx
A thorough review of supernormal conduction.pptxA thorough review of supernormal conduction.pptx
A thorough review of supernormal conduction.pptxSergio Pinski
 
Is preeclampsia and spontaneous preterm delivery associate with vascular and ...
Is preeclampsia and spontaneous preterm delivery associate with vascular and ...Is preeclampsia and spontaneous preterm delivery associate with vascular and ...
Is preeclampsia and spontaneous preterm delivery associate with vascular and ...Catherine Liao
 
TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...
TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...
TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...kevinkariuki227
 
Scientificity and feasibility study of non-invasive central arterial pressure...
Scientificity and feasibility study of non-invasive central arterial pressure...Scientificity and feasibility study of non-invasive central arterial pressure...
Scientificity and feasibility study of non-invasive central arterial pressure...Catherine Liao
 
In-service education (Nursing Mangement)
In-service education (Nursing Mangement)In-service education (Nursing Mangement)
In-service education (Nursing Mangement)Monika Kanwar
 
Effects of vaping e-cigarettes on arterial health
Effects of vaping e-cigarettes on arterial healthEffects of vaping e-cigarettes on arterial health
Effects of vaping e-cigarettes on arterial healthCatherine Liao
 
Creating Accessible Public Health Communications
Creating Accessible Public Health CommunicationsCreating Accessible Public Health Communications
Creating Accessible Public Health Communicationskatiequigley33
 
Introducing VarSeq Dx as a Medical Device in the European Union
Introducing VarSeq Dx as a Medical Device in the European UnionIntroducing VarSeq Dx as a Medical Device in the European Union
Introducing VarSeq Dx as a Medical Device in the European UnionGolden Helix
 

Recently uploaded (20)

Final CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptx
Final CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptxFinal CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptx
Final CAPNOCYTOPHAGA INFECTION by Gauri Gawande.pptx
 
Gauri Gawande(9) Constipation Final.pptx
Gauri Gawande(9) Constipation Final.pptxGauri Gawande(9) Constipation Final.pptx
Gauri Gawande(9) Constipation Final.pptx
 
TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...
TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...
TEST BANK For Williams' Essentials of Nutrition and Diet Therapy, 13th Editio...
 
Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...
Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...
Vaccines: A Powerful and Cost-Effective Tool Protecting Americans Against Dis...
 
Prix Galien International 2024 Forum Program
Prix Galien International 2024 Forum ProgramPrix Galien International 2024 Forum Program
Prix Galien International 2024 Forum Program
 
Cardiac Impulse: Rhythmical Excitation and Conduction in the Heart
Cardiac Impulse: Rhythmical Excitation and Conduction in the HeartCardiac Impulse: Rhythmical Excitation and Conduction in the Heart
Cardiac Impulse: Rhythmical Excitation and Conduction in the Heart
 
Non-Invasive assessment of arterial stiffness in advanced heart failure patie...
Non-Invasive assessment of arterial stiffness in advanced heart failure patie...Non-Invasive assessment of arterial stiffness in advanced heart failure patie...
Non-Invasive assessment of arterial stiffness in advanced heart failure patie...
 
linearity concept of significance, standard deviation, chi square test, stude...
linearity concept of significance, standard deviation, chi square test, stude...linearity concept of significance, standard deviation, chi square test, stude...
linearity concept of significance, standard deviation, chi square test, stude...
 
Factors Affecting child behavior in Pediatric Dentistry
Factors Affecting child behavior in Pediatric DentistryFactors Affecting child behavior in Pediatric Dentistry
Factors Affecting child behavior in Pediatric Dentistry
 
𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)# Jaipur #𝕔ALL #𝕘IRLS
𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)#  Jaipur #𝕔ALL #𝕘IRLS𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)#  Jaipur #𝕔ALL #𝕘IRLS
𝕔ALL #𝕘IRLS Service in Jaipur %(8901183002)# Jaipur #𝕔ALL #𝕘IRLS
 
DIGITAL RADIOGRAPHY-SABBU KHATOON .pptx
DIGITAL RADIOGRAPHY-SABBU KHATOON  .pptxDIGITAL RADIOGRAPHY-SABBU KHATOON  .pptx
DIGITAL RADIOGRAPHY-SABBU KHATOON .pptx
 
The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...
The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...
The POPPY STUDY (Preconception to post-partum cardiovascular function in prim...
 
A thorough review of supernormal conduction.pptx
A thorough review of supernormal conduction.pptxA thorough review of supernormal conduction.pptx
A thorough review of supernormal conduction.pptx
 
Is preeclampsia and spontaneous preterm delivery associate with vascular and ...
Is preeclampsia and spontaneous preterm delivery associate with vascular and ...Is preeclampsia and spontaneous preterm delivery associate with vascular and ...
Is preeclampsia and spontaneous preterm delivery associate with vascular and ...
 
TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...
TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...
TEST BANK For Wong’s Essentials of Pediatric Nursing, 11th Edition by Marilyn...
 
Scientificity and feasibility study of non-invasive central arterial pressure...
Scientificity and feasibility study of non-invasive central arterial pressure...Scientificity and feasibility study of non-invasive central arterial pressure...
Scientificity and feasibility study of non-invasive central arterial pressure...
 
In-service education (Nursing Mangement)
In-service education (Nursing Mangement)In-service education (Nursing Mangement)
In-service education (Nursing Mangement)
 
Effects of vaping e-cigarettes on arterial health
Effects of vaping e-cigarettes on arterial healthEffects of vaping e-cigarettes on arterial health
Effects of vaping e-cigarettes on arterial health
 
Creating Accessible Public Health Communications
Creating Accessible Public Health CommunicationsCreating Accessible Public Health Communications
Creating Accessible Public Health Communications
 
Introducing VarSeq Dx as a Medical Device in the European Union
Introducing VarSeq Dx as a Medical Device in the European UnionIntroducing VarSeq Dx as a Medical Device in the European Union
Introducing VarSeq Dx as a Medical Device in the European Union
 

120130 the sars experience

  • 1. The SARS Experience From Global, Public Healthcare Policy and Communication perspectives Annita Mau 30 January 2012 annitaskmau@yahoo.com.hk
  • 2. What is SARS to u?  A long holiday (a few months before summer 2003)?  Special Administrative Region = Hong Kong SAR  Severe Acute Respiratory Syndrome
  • 3. What is SARS to…  The family of the 774 fatalities all over the world?  The family of the 299 fatalities in HK?  The 8096 people infected all over the world?  The 1755 people infected in HK?
  • 4. What is SARS to me…  As a Chief Public Affairs Manager in the Hospital Authority working among front line healthcare workers, mass media, general public, key opinion leaders, government, clinicians, patients, management …  It is a trauma
  • 5. But…  What SARS is to me is not important  What SARS is to HK Government, and Governments all over the world, and World Health Organization (WHO) is  What SARS is to public healthcare system is  Why?  We don’t want to repeat our mistakes
  • 6. We will go through  Major events from end 2002 to July 2003  Lessons learnt
  • 7. Chronology  16 Nov 2002 45 year old man in Foshan City, Guangdong (GD) becomes ill, with fever and respiratory symptoms, retrospectively identified as the first SARS case  Nov 2002 to Jan 2003 numerous flu cases in GD ~~~rumours start to spread  20 Jan 2003 GD CDC invites China CDC to provide guidance  30 Jan 2003 Mr ZZF, 44, hospitalised in GZ, passes on the virus to 50 hospital staff and 19 relatives
  • 8.  11 Feb GD health authorities report an outbreak of atypical pneumonia that has sickened 305 people  11 Feb Hong Kong Department of Health (DOH) closely monitors the situation, finds no unusual pattern of flu-like illness. A working group is formed to step up surveillance and advise on pneumonia cases  14 Feb Ministry of Health of China informs WHO that the GD outbreak is coming under control
  • 9.  21 Feb index case Prof LJL of the Metropole Hotel outbreak arrives from GD, an international spread of virus begins, hospitalised 22 Feb
  • 10.
  • 11.  26 Feb to 2 Mar index cases hospitalised in Hanoi, Singapore, Beijing  4 March index case Mr CT of outbreak at Prince of Wales Hospital (PWH) hospitalised  10 March outbreak at PWH begins
  • 12.  12 Mar WHO issues first global alert about cases of atypical pneumonia  19 Mar link to the Metropole Hotel is identified  22 Mar Amoy Garden index case hospitalised  22 Mar Coronavirus is identified as possible cause of SARS by the University of HK  27 Mar DOH legislates SARS as a statutory notifiable disease by revising the Quarantine and Prevention of Disease Ordinance
  • 13.  31 Mar Amoy Garden residents (109 hospitalised) quarantined under DOH’s exceptional order to isolate all residents of Block E for 10 days  1 Apr Amoy Garden residents evacuated
  • 14.
  • 15.  2 Apr WHO issues travel advisory for HK and GD: postponing all but essential travel (most stringent travel advisory in 55-year history)
  • 16.
  • 17.  3 Apr HK Government announces school suspensions  7 Apr WHO reports three types of tests for SARS  10 Apr HK Government announces home quarantine of household contacts of SARS patients  11 Apr HK Government announces close contacts of SARS patients bared from leaving HK during quarantine period
  • 18.  16 Apr WHO confirms that a new form of coronavirus is the cause of SARS which is officially named SARS-CoV
  • 19.  16 Apr a WHO team in Beijing, China attends a media briefing, the media are frustrated by the lack of information from the Government amid fears of a larger outbreak in Beijing  20 Apr Chinese officials (Health Minister Zhang Wenkang and Beijing Major Meng Xuenong) are fired for downplaying SARS Beijing starts more accurate daily reporting of cases, and reports 295 previously unreported cases.
  • 20.  16 May The Health Minister of Taiwan and Director of Taiwan CDC resign over criticism of its handling of the SARS outbreak  21 May Singapore devotes a TV channel exclusively to news on SARS  23 May WHO remove its travel advisory for HK and GD which have successfully contained SARS outbreak  23 June HK is declared SARS free  July HK Secretary for Health, Welfare and Food and the Chairman of the Hospital Authority resign
  • 21. Does the story end there? What did we learn from SARS?
  • 22. SARS was the first emerging disease of the age of globalisation  Before time of international travel, it would probably have remained as a localised problem  Virus travelled around the world on passenger jets make the disease one of the 21st century
  • 23.
  • 24.
  • 25. Prompt and clear travel guidance is needed
  • 26. Public health is a serious business  People and products travel vast distances in an instant, threats to health, whether real or imagined, can be economically disastrous  A clearly reasoned, well planned, and effectively managed and publicised response to such threats is important in mitigating the damage to the economy, and public confidence in Government
  • 27. Risk communication policy, strategy and tactics have to be in place and reviewed all the time
  • 28. SARS: new disease, unknown virus, no treatment  New virus and disease can be found again
  • 29. Impact on public policy In health  Training and expertise in barrier nursing and hospital infection control are deficient  Building of infection control facilities  Healthcare workers, management, and policy makers have to stay alert
  • 30. Food trade, animal husbandry and market practices  Central culling
  • 31.
  • 32. Environmental consideration and measures  Air flow, wind direction, sewage
  • 33.
  • 34.
  • 35. Partnerships worked, but the partners need to clarify and agree on their relative roles  Governments: legislation, drastic and decisive measures  Country CDC’s collaboration with WHO
  • 36. Human rights issues must be attended to  There should be international standards for the carefully considered use of countermeasures against communicable diseases, such as accessing police databases and imposing quarantine, community surveillance
  • 37. Transparency is the best policy  Diseases do not observe international borders  World community expects accurate, complete, and timely information  We expect government to provide transparent, up-to-date information about communicable diseases that may threaten our communities  Governments are held accountable, internationally and nationally for failures in conveying straightforward, reliable information
  • 38. The mass media play a critical role in public health emergencies  4000 article daily in English  WHO headquarters in Geneva assigned skillful media officers  Besides regular briefings, more proactive, systemic, and thoughtful dealings with the press and general public might have resulted in a better informed and less panic public
  • 39. Modern ally: Internet and ICT  Emails  Web pages: kept the world informed, offered advice  International laboratory experts grouped their expertise in a virtual network to decode the virus’s secrets  Tracing households by electronic means: 6 Apr 2003 HK Police used its sophisticated Major Incident Investigation and Disaster Support System (MIIDSS) to assist the DOH 8 Apr e-SARS was launched = enhanced the swiftness and capacity of case investigation and contact tracing, reducing further spread of infection
  • 41. For WHO  SARS has the political, social and economic dimensions  Mission of safeguarding public health has to be balanced against the genuine interests of Member States  It has to work with Member States to share information and to find common ground in a situation that was new to all  The possible impact of travel advisories on the economies of affected areas and on the morale of people living there was one of the most difficult issues of the SARS experience
  • 42. Conclusion  Public health around the world has entered an era where it need to be on constant guard against threats from emerging diseases  Risk communication is about public perception, people’s concerns, emotion, and confidence
  • 43. “It was a challenge, I didn’t know a lot about communicable diseases, but the truth is that none of us --- the experts included knew much about SARS. So we learnt together: how the virus was spreading, how to spot it, and how to stop it. It was a long way from what I had been hired to do, but, like everyone else on the team, I found it experience of a lifetime.” --- by Peter Cordingley, Head of Media Team of WHO Regional Office in Manila
  • 44. Reference  Websites of HK Government, WHO  Publications of WHO