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GET A GRIP 
On Your Business 
Mike Paton 
@Mpaton; @EOSWorldwide
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#GetAGrip 
Real. Simple. Results. 
q In the Trenches 
q My Passion 
q Discoveries
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#GetAGrip
4 Discovery 
“VISION without TRACTION is hallucination” 
- @Mpaton @EOSWorldwide #GetAGrip #Inbound14
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#GetAGrip
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100% 
#Get0A%Gr ip
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100% 
#Get0A%Gr ip
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#GetAGrip 
Vision
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#GetAGrip 
Vision
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#GetAGrip 
Vision
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#GetAGrip 
Vision
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#GetAGrip 
Vision
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#GetAGrip 
Plan
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#GetAGrip 
Plan
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#GetAGrip 
Plan
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#GetAGrip 
Vision
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#GetAGrip 
People
18 Right PEOPLE 
Name 
Jane Wright 
John Payne 
Andi Sided 
The Bar 
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– 
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+/– 
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The 
PEOPLE ANALYZER
19 Right SEATS 
The Visionary 
Integrator 
ACCOUNTABILITY 
Sales/Marketing 
Operations 
Finance 
CHART
20 Discovery 
“Structure 1st, People 2nd” 
- @Mpaton @EOSWorldwide #GetAGrip #Inbound14
21 Right SEATS 
Quarterback 
• Run the Offense 
• Score Touchdowns 
• Get 1st Downs 
• Complete Passes 
• Avoid Turnovers 
The 
ACCOUNTABILITY 
CHART 
________________________________________________________ 
Name
22 Right SEATS 
• G 
Gets It 
• W 
Wants It 
• C 
Capacity to Do It 
Quarterback 
________________________________________________________ 
Name 
• Run the Offense 
• Score Touchdowns 
• Get 1st Downs 
• Complete Passes 
• Avoid Turnovers
23 Right SEATS 
Name 
The Bar 
Y 
Y 
Y 
Y 
Y 
Y 
N 
Y 
N 
Y 
Y 
Y 
The 
PEOPLE ANALYZER 
Tom Brady 
Peyton Manning 
Christian Ponder
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#GetAGrip 
Right SEATS
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#GetAGrip 
Two People Issues 
q Right Person, Wrong Seat 
q Right Seat, Wrong Person
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#GetAGrip 
People
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#GetAGrip 
Data
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#GetAGrip 
Company SCORECARD
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#GetAGrip 
Company SCORECARD
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#GetAGrip 
Company SCORECARD
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#GetAGrip 
Company SCORECARD
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#GetAGrip 
MEASURABLES
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#GetAGrip 
Data
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#GetAGrip 
Issues
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#GetAGrip 
Issues
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#GetAGrip 
q Identify 
q Discuss 
q Solve 
IDS 
Website Rock off track 
Darren U. Right Person 
Andi S. Right Seat 
# Leads off track 
Anodyne Merger 
Utilization off track 
Western US expansion 
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3 
I 
D 
S
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#GetAGrip 
Issues
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#GetAGrip 
Process
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#GetAGrip 
Core Processes 
q H/R Process 
q Marketing 
q Sales 
q Operations 
q Operations 
q Accounting 
q Customer Service 
I 
I 
I 
I 
I 
I 
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I 
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I 
I 
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#GetAGrip 
Core Processes 
Sales Process 
• New Lead 
• ----------------- 
• Initial Call/Qualify 
• ----------------- 
• ----------------- 
• ----------------- 
• Fit Meeting 
• ----------------- 
• ----------------- 
• Proposal 
• ----------------- 
• ----------------- 
• Win/Lose
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#GetAGrip 
Core Processes 
q H/R Process 
q Marketing 
q Sales 
q Operations 
q Operations 
q Accounting 
q Customer Service 
I I I I I I I I I I 
I I I I I I I I 
I I I I I I I I I I I 
I I I I I I I I I 
I I I I I I I I I I 
I I I I I I I I I 
I I I I I I I 
The __________ Way
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#GetAGrip 
Process
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#GetAGrip 
Traction
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#GetAGrip 
Meeting Pulse 
q 90-Day World 
q Weekly LEVEL 10 Meetings 
§ Same Day 
§ Same Time 
§ Start on Time 
§ End on Time 
§ Same Agenda
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#GetAGrip 
Level 10 Agenda 
q Segue 
5 Minutes 
q Scorecard 
5 Minutes 
q Rock Review 
Reporting Only 
5 Minutes 
q Customer & Employee Headlines 
5 Minutes 
q To Do List 
5 Minutes 
§ ________________________________ 
§ ________________________________ 
§ ________________________________ 
q Issues List/IDS 
60 Minutes 
§ ________________________________ 
§ ________________________________ 
§ ________________________________ 
q Conclude 
5 Minutes
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#GetAGrip 
Traction
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#GetAGrip
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#GetAGrip 
EOS Foundational Tools 
q Accountability Chart 
q Rocks 
q Level 10 Meeting 
q Scorecard 
q V/TO
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#GetAGrip 
Resources 
q Books 
§ Traction 
§ Get A Grip 
q http://EOSworldwide.com/inbound14 
q EOS Implementers 
q HubSpot Partners
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Gabe Wahab 
gabe@savvypanda.com 
#GetAGrip 
HubSpot Partners 
Marisa Smith 
msmith@thewholebraingroup.com 
Martin Thoma 
martin@thomathoma.com 
Mike Rose 
mike@teamrgc.com 
Karen Seketa 
karen@elementthree.com
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#GetAGrip 
Final Thoughts 
q Choose – and USE – a System 
q Get What You Want
52 Thank you! 
“Use a system; Get what you want…” 
- @Mpaton @EOSWorldwide #GetAGrip #Inbound14
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GET A GRIP 
On Your Business 
Mike Paton 
@Mpaton; @EOSWorldwide

GET A GRIP ON YOUR BUSINESS [INBOUND 2014]