2. • Infrastructure Optimization – 3 models
• Focus Today: Core Infrastructure
Optimization Model
• Infrastructure Challenges
• Levels of the Core IO Model – Where You
Fit
• Benefits of the Core IO Model
What Will We Cover?
3. Level 200
• Experience Administering Windows
Desktops and servers
• Network Administration Experience
• Active Directory Experience
Helpful Experience
4. • Reviewing IT Challenges
• Examining the Core Infrastructure
Optimization Model
• Enhancing the Process with MOF and
ITIL
• Using Scenarios
Agenda
5. Are my systems
vulnerable?
How do I keep them
safe?
How do I manage
my branch offices
and resources
outside the
corporate firewall?
How do I accurately
track our assets and
licenses?
Am I ready for
Vista, LH, and
Office 12?
How do I know if
my systems are
compliant?
How do I rapidly
provision systems?
How do I reduce
costs?
What we hear from you…
How do I spend more time on important vs. urgent tasks?
9. Infrastructure Optimization Model
IT & Security Process
Development
Application
Platform
Model
Data Management
SOA and Business Process
Business
Productivity
Model
Business Intelligence
Enterprise Content Management
Communication and Collaboration
Core
Infrastructure
Model
Identity & Access Management
Data Protection & Recovery
Security & Networking
Desktop, Device & Server Management
Key
Enablers
•Portals
•Search
•Messaging
•Forms
•Access
•Identity
•Presence
•Rights Mgmt
10. Core IO Model
Desktop, Server and Device Management
Security and Networking
Identity and Access Management
Data Protection and Recovery
CROSS-MODEL ENABLERS
Identity Presence Rights Mgmt Network Access
11. • Reviewing IT Challenges
• Examining the Core Infrastructure
Optimization Model
• Enhancing the Process with MOF and
ITIL
• Using Scenarios
Agenda
12. Infrastructure Optimization Model
Cost Center
Uncoordinated,
manual
infrastructure
More Efficient
Cost Center
Managed IT
infrastructure
with limited
automation
Managed and
consolidated IT
infrastructure
with maximum
automation
Fully automated
management,
dynamic resource
usage , business
linked SLAs
Business
Enabler
Strategic
Asset
13. Core IO Model in Action
Manual
Decentralized
No Policies
No Standards
No Monitoring
IT Reactive
Standards
Desktop and
Server Policies
Security
Policies
Perimeter
lockdown
Internal
security may
be vulnerable
Management
costs low
Security is
pro-active
Zero-Touch
Deployments
Highly
Integrated
Environment
Fully
Automated
Self-
Provisioning
Infrastructure
is a
competitive
advantage
14. Where Customers Are Today
Cost Center
Uncoordinated,
manual
infrastructure
More efficient
Cost Center
Managed IT
Infrastructure
with limited
automation
Managed and
consolidated IT
Infrastructure
with maximum
automation
Fully automated
management,
dynamic resource
Usage , business
linked SLA’s
Business
Enabler
Strategic
Asset
64%
31%
3% 2%
16. Dynamic Systems will result in reduced costs, improved reliability, and
increased responsiveness across the entire IT life cycle
Faster, more efficient
development resulting in IT
systems that are
Designed for Operations
Responsive, policy-driven
IT systems that are self managing,
reliable and cost effective
SLAs that are met or
exceeded resulting in
satisfied business units and
productive end users
What is the Destination?
17. Deployment Costs Have Declined
Costs experienced in prior
upgrade of software
Previous Upgrade
Costs for current upgrade
anticipated to be the same
Next Upgrade
Costs
per
Desktop
Significant
drop in
actual
costs
Actual current cost of
automated upgrade
Actual current
cost of manual
upgrade
manual
upgrade
18. USMT, ACT, WinPE, RIS,
PQDI, Ghost
Light Touch Deployment
~ $350 per PC
Deployment automation with
Zero Touch (SMS, MOM)
Zero Touch Based Deployment
less than $100< per PC
Manual Deployment
$500 - $1,000 per PC
Business Desktop Deployment
Free prescriptive guidance and tools collection for Windows and
Office Client deployment
Modern Desktop:
• Windows Vista
• Windows XP
• Office
Enables Low Cost Deployment
20. • Reviewing IT Challenges
• Examining the Core Infrastructure
Optimization Model
• Enhancing the Process with MOF and
ITIL
• Using Scenarios
Agenda
21. MOF and ITIL
Microsoft through MOF
defined many ITIL principles
MOF applies ITIL
to Microsoft
products
MOF and ITIL provide
common IT Service
Management taxonomy
MOF makes Microsoft
ITIL-Compliant
MOF is a foundation to
comply with SarbOx, HIPPA,
ISO, and other regulations
MOF makes ITIL
actionable on the
Microsoft Platform
ITIL®
22. Detailed View
MOF and ITIL in IO
Reactive
Ad hoc
Problem-
Driven
“Avoiding
Downtime”
Reactive
Stable IT
Request Driven
Change
Management
and Planning
“Keeping It
Running”
Proactive
Accountable
Increased
Monitoring
Formal Change
Management
SLA’s
Predictability
“Quality
Driven”
Proactive
Optimizing
Costs and
Quality
Agile
Self Assessing
Continuous
Improvement
“Taking The
Lead”
23. • Reviewing IT Challenges
• Examining the Core Infrastructure
Optimization Model
• Enhancing the Process with MOF and
ITIL
• Using Scenarios
Agenda
25. Scenario
No server based identity management
No password standards, users as admins
Active Directory central authentication
Security templates but no GPOs
Group Policy deployed and enforced
Security templates manage systems
Centrally manage user provisioning
across heterogeneous systems
26. Many desktop images
Multiple versions of OS and Office
No management Standards
Standardized desktop images
Single OS and Office
Mission Critical Server Monitoring
Standardized modern desktop images
Automated Software Distribution
Application Compatibility Solution
Current version of OS and Office
Desktop is part of business integration
Fully Automated IT management
Scenario
27. Limited, ad-hoc, lack of standardization
Limited or no monitoring
Some automation and standardization
Antivirus, Firewall, standard images
Defense-in-depth widely deployed
Networks secured, services monitored
Automated, central management
Security updates, images - everything
Scenario
28. User data not centrally stored or archived
Decentralized backup, untested recovery
Standardized network storage (MyDocs)
Server backup, tested server recovery
User data stored and synced to server
Company level backup and recovery
Self-managed backup and recovery of
all data
Scenario
30. Sample Solutions Accelerators
Business Desktop Deployment 2007
Solution Accelerator
Microsoft Infrastructure deployment and
migration Solution Accelerators
Microsoft & partners infrastructure
optimization services
Application Compatibility and Active
Directory Migration Toolkits
Microsoft Operations Framework service
delivery solutions