This document discusses using Operations Manager and Service Manager in System Center 2012 R2 to perform business intelligence (BI) on operations data. It provides an agenda that covers an overview of SC 2012 R2, Operations Manager 2012, new features in R2, using BI to analyze operations data, and capacity planning and chargeback. Key points include investments in Operations Manager 2012 R2 like improved integration with Virtual Machine Manager and Azure monitoring. It demonstrates using Excel pivot tables and the Service Manager data warehouse to analyze operations metrics and present them in dashboards. Live maps and the ability to embed reports in SharePoint are also highlighted for BI of operations data.
10. Private Cloud Monitoring in R2
The infrastructure admin should be able to
see an at a glance view of cloud health, and
health of the underlying fabric/VMs
Ensure the infrastructure admin can do root
cause analysis by linking to existing
dashboards such as network monitoring
dashboards
Improve the VMM diagram view (rollups)
and ensure it reflects recent improvements
in network and storage monitoring
Cloud
Host
(not belonging to host
group)
Host Group Host Cluster
Virtual Machine
No roll-up
Host Group
Storage
Cloud has
VM Count
vCPU Count
Storage Size
Memory Size
Storage Classification
Storage has
Storage Array
TotalCapacity
Storage Classification
Storage Classification
Network Devices
Host uses
device
VMM Model
11.
12. MP Updates for Workloads
http://blogs.technet.com/b/momteam/archive/2013/03/12/mp-blog-consistent-world-class-manageability.aspx
http://blogs.technet.com/b/momteam/archive/2013/03/27/mp-blog-knowledge-knowledge-knowledge.aspx
45 MPs (new or updated) released since January 2012
http://social.technet.microsoft.com/wiki/contents/articles/16174.microsoft-management-packs.aspx
20. Microsoft Customer
Service and Support
Knowledge Base
CUSTOMER
CONFIGURATIONS
BEST PRACTICE CONFIGURATION
Lync Server
SharePoint
SQL Server
Exchange Server
Windows Server
Fabric Components
24. Java APM
Performance and Exception Events within SCOM Application Advisor
• Method and Resource timing for Performance Events
• Stack Traces for Exception Events
• Java Specific counters for events (JVM Memory, Class Loader etc)
• Subset of standard APM Reports Supported
Ops Manager Level Alerting on Java Application Server counters
• Requests / Second
• Perf Events / Second
• Exception Events / Second
• Average Request Time
28. The magic three in operations
• Top three critical alerts
• Top three warnings
• Top three Servers with errors
• Top three incidents
• Top three effected CI’s
• Top three SLA breaches
One page operations report
Warnings
Events
Alerts
29. Embed reports in
Microsoft SharePoint,
Microsoft Excel,
a file share, or any
intranet/internet site
capable
of displaying an Excel-
based document
DASHBOARDS
30. Microsoft Excel Pivot
Tables integrate into
Service Manager Data
Warehouse Data mart
and take advantage of
Excel capabilities to
format and
present data
MICROSOFT EXCEL