Induction/Learning Mat/Assessment

1. Part of the Nelson and Colne College Group

2. Whilst waiting to start –
Please create a name card

3. Introduction to Administration
Waterside
Tutor: Michelle Walsh
mwalsh@accross.ac.uk
01254 354423 - Reception

4. Induction
• Fire evacuation / Toilets / Smoking
• Code of Conduct / ICT Acceptable Use Policy
• Phone calls / appointments
• 8 sessions (including enrolment session) – Always AIM for 100% -
30/10/2019 – 18/12/2019
• Absences are to be reported (01254354423) and you are required to
catch up in your own time, with resources provided by your tutor
• Brews – 25p per session

5. Paper Airplane Game
So that we can get better acquainted with one another, we are going
to throw some paper planes around the room…
You will be given a sheet of A4 paper.
On this sheet ……
• Write your name
• Your favourite song
• What work have you done before?
• What kind of work/education do you want to do?
• Fold the sheet of paper into your best airplane.
• When we are all ready, we will commence throwing the airplanes
from one end of the room to see whose airplane reaches the
furthest (These are not to be thrown at each other)
• Pick up someone else’s plane and we will begin to introduce the
person on that plane.

6. Session Aim
• To provide an awareness of what Business
Administration is, where it is used, the types
of activities involved in the role and the skills
and qualities required

7. What can we expect in this
introductory session?
1. Identify Business Administration course content,
expectations and how it will be delivered.
2. Define what is meant by business administration
and where this is used.
3. List skills and qualities needed for the business
administration role.
4. State 3 areas that you are able to develop to
become an effective administrator.
5. Identify further courses to support your
progression in the subject.

8. ALSO IN THIS SESSION…
Key terminology: Administration vs administrator,
goals – We will explore these over the next 2 sessions
Key English and maths skills: Communication,
speaking and listening, following instruction to
complete tasks, meeting deadlines
Key British Values: Respect – Developing group rules
to form mutual respect. Individual liberty – Exploring
next step and employment options

9. Create Group Rules
• In groups of 3 write a list of ground rules that you would like
everyone (including yourself) to adhere to for the next 8
sessions
Consider what you would/wouldn’t like to happen during
the sessions
• Each team will have the opportunity to share their ideas and
then negotiate with other teams if they would like to
keep/get rid of their proposed rules
• Tutor will type up the agreed list for you to sign next week

10. Introduction to your learning mat
Your learning mat is the introductory part of this
course, before moving on to the formal Level 1
qualification
Take a look at the front cover and complete the
details to identify your starting point
We will complete the learning mat over the next 2
sessions

11. Start thinking…
Before joining the course, you thought about
business administration… what do you understand it
to be?
• Think about the role of an administrator – why are
they part of a business?
• What do they do?
• Do all businesses have administrators?
Discuss this with a partner – Write some notes

12. Research
In pairs, login to a computer in the classroom
(details are on the board) and research the
following;
What is business administration?
Take notes so that you are able to feed this
back to the group

13. What is Business Administration?
Business administration covers all features of
managing day-to-day operations and decision
making for a company or non-profit organisation.
It includes efficient organisation and
management of employees and other resources
to focus operations toward organisational goals.

14. Why might you want to do the Level 1
course?
This qualification will allow you to understand the role to work in business
administration and to be aware of the skills needed to become an effective
administrator.
The aims of the qualification are to help learners to:
• Understand what working in business administration can be like. In
particular, understanding roles of those they are working with, how to carry
out routine tasks and the appropriate way to present themselves.
• Develop knowledge, skills and understanding of administrative tasks
associated with welcoming visitors.
• Carry out tasks such as producing documents, storing information, and it is
essential to understand the purpose of office equipment and how to use it
safely and efficiently.

15. OCR - LEVEL 1 AWARD in
ADMINISTRATION (Business Professional)
(8 credits)
Working in Business and Administration
• Learners will be introduced to the different activities carried out by people working in
administration and they will be required to follow instructions in order to carry out routine
administrative tasks, using key office equipment. Learners will also gain an understanding of
the role that a person working in an administrative role has, in helping the team to achieve
its goals.
Welcome Visitors
• Learners who are interested in working in a business administration role are often required
to welcome and deal with visitors, either while working on reception or as part of a wider
role.
Using Office Equipment in a Business Environment
• In this unit learners will develop their knowledge of the different types of office equipment
that are available and how to use the equipment to carry out administrative tasks. Learners
will also develop their understanding of how to use equipment safely and efficiently. The
types of equipment used will reflect a typical modern workplace and are likely to include the
telephone, fax machine, franking machine, photocopier and scanner.

16. Assessing your work
• Your workbook and evidence will be marked by myself on a
regular basis – Usually every 2 weeks
• Please use correct grammar (capital letters and
punctuation) and be careful with your spellings. If you are
unsure, ask.
• Keep your workbook tidy and up to date
• Any corrections will be given back to you and marked again
once completed
• Completing the workbook and ALL associated tasks (to
meet criteria) will give you a Level 1 Award in Business
Administration

17. Work outside of class
You will be given tasks/assignments to complete, outside of
class time
• These will be set each week and they should be completed by
in your workbook/on paper or by logging into ItsLearning*
(you will be emailed your log in details for this)
• This work needs to be completed as it will always relate to
achieving the qualification and sometimes will expand on
what we have covered in the session or prepare you for the
next session
*You must speak to the tutor if you are having trouble logging
in or are unable to complete any work set on ItsLearning

18. SUPPORT AVAILABLE
• Tutor – Michelle Walsh
• Each other
• Dictionaries available
• ACCROSS guidance team – Main College
• Varied assessment activities (to support all learning
styles)
• Variety of ways for work to be submitted
• ItsLearning – To look over materials from the sessions
• Hand-outs can be on coloured paper if easier to read

19. Computer Skills Self-Assessment
Please complete the self-assessment
individually and honestly
Lots of these skills are required on the Level 1
Administration programme and to assist with
employability skills when looking for work.

20. What you need in order to be able to
complete the Level 1 course
You already need to have basic IT skills such as;
• Logging in to a computer
• Using Microsoft Word
• Typing
• Sending emails
• Saving attachments
• Uploading documents
You also need to be able to read, speak and write in the English language;
• All documents and qualification evidence will be produced in the English
language
You don’t need lots of skills in these areas but you do need to be able to
work independently on tasks
If you aren’t able to do these then you would need to access an
IT/ESOL/English course before starting a programme like this

21. Any questions so far?

22. 15 MINS

23. Did you know..?
… that there are over 3.25 million people in the
UK currently working in Business &
Administration roles? Millions more are working
in positions that require administration skills in
some respect.
It's the oil in the machine.

24. So what is an administrator?
If you enjoy keeping things in order and like
being part of a team, this job could suit you
perfectly.
As an administrative assistant, you would be
making sure that day-to-day office tasks run
smoothly.
So it’s important that you are organised,
accurate and pay close attention to detail.
Source: National Careers Service

25. What type of roles are there?
Most companies have a range of administrative roles in
different parts of their corporate hierarchy.
At the office level, there are business support officers, who
might develop and maintain an office database, oversee
other employees for projects, and help the manager with
analysing performance trends…

26. ACTIVITY 2
Pairs
• List different job titles that are associated with an
admin role – What sectors of employment may
you work in as an administrator?
• See how many you can come up with
You will share this with other groups

27. Administrative & Clerical job titles
Administrative assistant Legal secretary
Credit controller Medical secretary
Data entry clerk Payroll administrator
Estates officer Personal assistant
GP practice manager Receptionist
Hotel receptionist School secretary
Human resources officer Typist

28. When you job search…
Don’t just use administrator or receptionist
The same type of job could come up as a
number of other things!

29. ACTIVITY 3
Small groups
• Work in groups to identify five key skills and five
qualities needed to be an effective administrator
You will share this with other groups

30. Improve your own skills
• State 3 things you can do to improve your
own skills for an administration role.
• Consider your computer skills self-
assessment and the skills needed to be an
administrator

31. HOMEWORK
• Using the internet or newspapers, find administration job
vacancies or job profiles.
• Identify at least 5 different ACTIVITIES that the administrator
may be expected to do in their role and describe how each one
may be done, using your own words.
• žExample 1: (Activity) Answering telephone calls -
(Description) The administrator may get a call from a customer,
their colleague or a manager. This could be an enquiry or an
instruction. They made need to take notes whilst they are on
the telephone to ensure they have the full information. The
administrator would be polite when using the telephone and
clarify what the message is or what they are required to do.

32. Any questions?

33. Learning outcomes – Session 1
DID YOU……?
1. Identify Business Administration course
content, expectations and how it will be
delivered.
2. Define what is meant by business
administration and where this is used.
3. List skills and qualities needed for the business
administration role.
4. State 3 areas that you are able to develop to
become an effective administrator.
5. Identify further courses to support your
progression in the subject.

34. Next week…..
You will be looking into;
• The different roles of an administrator & the
activities they may perform
• Your current skills/experience
• Administrative equipment
• Administrative tasks

35. Paperwork time
We must sign up to the College for all of our
courses
Initial Assessment Includes...
To be completed by everyone
• Enrolment Form
• Destination and feedback form

36. Title
• Text