Induction Learning Mat Introduction

1. Part of the Nelson and Colne College Group

2. Whilst waiting to start –
Please create a name card

3. Introduction to Administration
Tutor: Michelle Walsh
mwalsh@accross.ac.uk
01254 354423 – Waterside Reception

4. Session Aim
• Our aim - To provide an awareness of what
Business Administration is, where it is used, the
types of activities involved in the role and the skills
and qualities required to achieve the Level 1
qualification and work in the role successfully
• Your aim – To consider if you would like to and
have the necessary skills to progress on to the
accredited Level 1 in business administration.

5. Induction
• Fire evacuation / Toilets / Smoking
• Code of Conduct / ICT Acceptable Use Policy
• Phone calls / appointments
• 8 sessions – Introduction 5th and 12th of February – Full
course 26th of February – 1st of April – Always AIM for 100%
• Absences are to be reported (01254354423) and you are required to
catch up in your own time, before the next session by accessing
resources on Moodle

6. Paper Airplane Game
So that we can get better acquainted with one another, we are going to throw
some paper planes around the room…
You will be given a sheet of A4 paper.
On this sheet ……
• Write your name
• Your favourite song
• What work have you done before?
• What kind of work/education do you want to do?
• Fold the sheet of paper into your best airplane.
• When we are all ready, we will commence throwing the airplanes from one
end of the room to see whose airplane reaches the furthest (These are not
to be thrown at each other)
• Pick up someone else’s plane and we will begin to introduce the person on
that plane.

7. What can we expect in this
introductory session?
LO 1: Identify Business Administration course
content, expectations and how it will be delivered
LO 2: Define what is meant by business
administration and where this is used
LO 3: List skills and qualities needed for the business
administration role.
LO 4: Complete enrolment paperwork – for the
introductory sessions
LO 5: Discuss independent learning task

8. ALSO IN THIS SESSION…
Key terminology: Administration vs administrator, goals – We will
explore these over the next 2 sessions
Key English and maths skills: Communication, speaking and
listening, following instruction to complete tasks, meeting
deadlines
Key British Values: Respect – Developing group rules to form
mutual respect. Individual liberty – Exploring next step and
employment options

9. Create Group Rules
• In groups of 3 write a list of group rules that you would like
everyone (including yourself) to adhere to for each session
Consider what you would/wouldn’t like to happen during
the sessions
• Each team will have the opportunity to share their ideas and
then negotiate with other teams if they would like to
keep/get rid of their proposed rules
• Tutor will type up the agreed list for you to sign next week

10. Introduction to your learning mat
Your learning mat is the introductory part of this
course. This allows us to provide a taster and initial
assessment to ensure this course is the right one
for you.
The Level 1 qualification will begin in 2 weeks.
Take a look at the front cover and complete the
details to identify your starting point

11. Start thinking…
Before joining the course, you thought about business
administration… what do you understand it to be?
• Think about the role of an administrator – why are
they part of a business?
• What do they do?
• Do all businesses have administrators?
Discuss this with a partner – Write some notes

12. Learning Mat
• Complete the first statement on the inside of
the learning mat
• I think Business Administration is…

13. Research
In pairs, login to a computer in the classroom and
research the following;
What is business administration?
Take notes so that you are able to feed this
back to the group

14. What is Business Administration?
Business administration covers all features of
managing day-to-day operations and decision
making for a company or non-profit organisation.
It includes efficient organisation and
management of employees and other resources
to focus operations toward organisational goals.

15. Learning Mat
• Complete the second statement on the inside
of the learning mat
• Research and discuss etc…

16. Why might you want to progress on
to the Level 1 course?
The Level 1 qualification will help you to understand the role to work in business
administration and to be aware of the skills needed to become an effective administrator.
The aims of the qualification are to help learners to:
• Understand what working in business administration can be like. In particular,
understanding roles of those they are working with, how to carry out routine tasks
and the appropriate way to present themselves.
• Develop knowledge, skills and understanding of administrative tasks associated
with welcoming visitors.
• Carry out tasks such as producing documents, storing information, and it is
essential to understand the purpose of office equipment and how to use it safely
and efficiently.

17. OCR - LEVEL 1 AWARD in
ADMINISTRATION (Business Professional)
(8 credits)
Working in Business and Administration
• Learners will be introduced to the different activities carried out by people working in
administration and they will be required to follow instructions in order to carry out routine
administrative tasks, using key office equipment. Learners will also gain an understanding of
the role that a person working in an administrative role has, in helping the team to achieve
its goals.
Welcome Visitors
• Learners who are interested in working in a business administration role are often required
to welcome and deal with visitors, either while working on reception or as part of a wider
role.
Using Office Equipment in a Business Environment
• In this unit learners will develop their knowledge of the different types of office equipment
that are available and how to use the equipment to carry out administrative tasks. Learners
will also develop their understanding of how to use equipment safely and efficiently. The
types of equipment used will reflect a typical modern workplace and are likely to include the
telephone, fax machine, franking machine, photocopier and scanner.

18. Assessing your work
• Your workbook and evidence will be marked by myself on a
regular basis – Usually every 2 weeks
• Please use correct grammar (capital letters and punctuation)
and be careful with your spellings. If you are unsure, ask. This
is an important skill for an administrator to have. If this is
something you find difficult and need to work on then
consider an English course and strategies to help you with
your spelling and grammar.
• Keep your workbook tidy and up to date
• Any development areas will be given back to you and marked
again once completed

19. Work outside of class
You will be given tasks/assignments to complete,
outside of class time
• These will be set each week and they should be completed by
in your workbook/on paper or by logging into Moodle* (you
will be provided your log in details for this)
• This work needs to be completed as it will always relate to
achieving the qualification and sometimes will expand on
what we have covered in the session or prepare you for the
next session
*You must speak to the tutor if you are having trouble logging
in or are unable to complete any work set on Moodle

20. SUPPORT AVAILABLE
• Tutor – Michelle Walsh
• Each other
• Dictionary available online
• College guidance team – Main College
• Varied assessment activities (to support all learning
styles)
• Variety of ways for work to be submitted
• Moodle – To look over materials from the sessions
• Hand-outs can be on coloured paper if easier to read

21. Learning Mat
• Turn to the last page of the learning mat
• Complete the section at the top left hand
side

22. Computer Skills Self-Assessment
Please complete the self-assessment
individually and honestly
Lots of these skills will be required on the
Level 1 Administration programme and to assist
with employability skills when looking for work.

23. What you need in order to be able to
complete the Level 1 course
You already need to have basic IT skills such
as;
• Logging in to a computer
• Using Microsoft Word
• Typing
• Sending emails
• Saving attachments
• Uploading documents
You also need to be able to read, speak and
write in the English language;
• All documents and qualification evidence
will be produced in the English language
You don’t need lots of skills in these areas but you do need to be able to work
independently on tasks
If you are not able to do these then you would need to access an IT/ESOL/English course
before starting a Level 1 qualification like this

24. Learning Mat
• Turn to the last page of the learning mat
• Complete the section where it asks about
areas for development from the computer
skills checklist

25. Any questions so far?

26. 15 MINS

27. Did you know..?
… that there are over 3.25 million people in the
UK currently working in Business &
Administration roles? Millions more are working
in positions that require administration skills in
some respect.
It's the oil in the machine.

28. So what is an administrator?
If you enjoy keeping things in order and like being
part of a team, this job could suit you perfectly.
As an administrative assistant, you would be making
sure that day-to-day office tasks run smoothly.
So it’s important that you are organised, accurate
and pay close attention to detail.
Source: National Careers Service

29. What type of roles are there?
Most companies have a range of administrative roles in
different parts of their corporate hierarchy.
At the office level, there are business support officers, who
might develop and maintain an office database, oversee
other employees for projects, and help the manager with
analysing performance trends…

30. ACTIVITY 2
Pairs
• List different job titles that are associated with an
admin role
See how many you can come up with
• Once you have done that – Consider what sectors
of employment you may work in as an
administrator?
You will share this with other groups

31. Administrative & Clerical job titles
Administrative assistant Legal secretary
Credit controller Medical secretary
Data entry clerk Payroll administrator
Estates officer Personal assistant
GP practice manager Receptionist
Hotel receptionist School secretary
Human resources officer Typist

32. When you job search…
Don’t just use administrator or receptionist
The same type of job could come up as a
number of other things!

33. Learning Mat
• Complete the third statement on the inside of
the learning mat
• If you were working in administration etc…

34. ACTIVITY 3
Small groups
• Work in groups to identify five key skills and five
qualities needed to be an effective administrator
• Complete the fourth statement on the inside of
the learning mat
You will share this with other groups

35. Any questions?

36. Independent Learning
• Go online and research 3 different job roles that
an administrator could apply for
Write down the following;
• Website and job title
• 3 responsibilities/duties that are part of the job
• 3 skills and qualities needed to apply for the role
• How many hours you would be expected to work
• How much you would earn
• How to apply for the role

37. Learning outcomes – Session 1
DID YOU……?
LO 1: Identify Business Administration course content,
expectations and how it will be delivered
LO 2: Define what is meant by business administration
and where this is used
LO 3: List skills and qualities needed for the business
administration role.
LO 4: Complete enrolment paperwork – for the
introductory sessions
LO 5: Discuss independent learning task

38. Next week…..
You will be looking into;
• Your current skills/experience
• The different roles of an administrator & the
activities they may perform
• Routine administrative equipment
• Routine administrative tasks

39. Enrolment paperwork
We must sign up to the College for all of our courses
To be completed by everyone
• Enrolment Form – All Pages
• Destination and feedback form – Pages 1 & 2
• Bursary form – If claiming travel expenses (Must provide
evidence of benefit)

40. Title
• Text