User Experience Design

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User Experience Design

  1. 1. User Experience Design Justin Lee
  2. 2. My career graphic designer web designer flash deseloper=designer+developer design researcher user experience designer innvocationeer=innovation+enginneer
  3. 3. What is Experience?
  4. 4. photo by manganite
  5. 5. photo by chrisdejabet
  6. 6. photo by pleun
  7. 7. photo by phil dokas
  8. 8. m ar ke tin g kn o w ch an ne l tri al& bu y pr od The Whole Experience uc t us cu e st om er se rv ice su pp or t
  9. 9. Don’t ask what they need, ask what they remember.
  10. 10. What is Experience Design?
  11. 11. What is User Experience Design?
  12. 12. Don Norman on User Experience Design I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual.
  13. 13. m ar ke tin g kn o w ch an ne l User Experience tri al& bu pr y od uc t cu st us om e er se rv ice su pp or t
  14. 14. Jesse James Garrett, 2000
  15. 15. Logic+Emotion
  16. 16. We can not control user experience, but we can influence it.
  17. 17. User Experience Design Process
  18. 18. Vision Research Design Validate Implement
  19. 19. Vision Research Design Validate Implement What is the goal? business objective & strategy
  20. 20. Vision Research Design Validate Implement A game console for non gamers.
  21. 21. Vision Research Design Validate Implement Who are they?
  22. 22. Vision Research Design Validate Implement What user want from your product?
  23. 23. Vision Research Design Validate Implement User want to hire a product to do a job.
  24. 24. Vision Research Design Validate Implement What is the job?
  25. 25. Vision Research Design Validate Implement What problem they want to solve in which context?
  26. 26. Vision Research Design Validate Implement If user don’t hire your product, what they will hire?
  27. 27. Vision Research Design Validate Implement XX What they care?
  28. 28. Vision Research Design Validate Implement don’t re-inventing the wheel
  29. 29. Vision Research Design Validate Implement preset functions
  30. 30. Vision Research Design Validate Implement action navigate design pattern
  31. 31. Vision Research Design Validate Implement + + cross-pollination
  32. 32. Vision Research Design Validate Implement Find out the solutions
  33. 33. Vision Research Design Validate Implement not too much...
  34. 34. Vision Research Design Validate Implement Pick ideas
  35. 35. Vision Research Design Validate Implement prototyping
  36. 36. Vision Research Design Validate Implement prototyping
  37. 37. Vision Research Design Validate Implement prototyping
  38. 38. Vision Research Design Validate Implement Heuristic Evaluation
  39. 39. Vision Research Design Validate Implement Shigeru Miyamoto’s Wife-o-Meter
  40. 40. Vision Research Design Implement Validate
  41. 41. The Value of UX Design Process It helps build products people want and need. It saves time and money.
  42. 42. Educate your boss!
  43. 43. m ar ke tin g ch an ne l pr od uc t cu sto m er se rv ice We are all experience designer
  44. 44. empathy
  45. 45. Thank You!

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