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Design for User Experience

This is a presentation I gave to my work colleagues for our 4th Quarter meeting. Hat tips to 37 Signals and This is Broken.

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Design for User Experience

  1. 1. Design for User Experience, Steve Agalloco
  2. 2. User Experience n. the overall experience and satisfaction a user has when using a product or system
  3. 3. User Experience is multifaceted!
  4. 4. <ul><li>User Experience is… </li></ul><ul><li>a multi-disciplinary </li></ul><ul><li>process of design </li></ul>- Information Architecture - Interaction Design - Ethnography - Branding - Library Science - Usability
  5. 5. A story…
  6. 6. Thirsty, vending machine
  7. 7. The solution?
  8. 8. Transparency
  9. 9. What is an experience?
  10. 10. Language for communication: Signs & Labels Affordances
  11. 11. Experiences can be designed
  12. 12. Unconscious vs. Conscious Focus on the problem; not on the solution
  13. 13. Redefine the problem
  14. 14. Observe, Listen, Try then do it all over again
  15. 15. Do you want to know the weather? Or what to wear tomorrow? Or how long the commute will take?
  16. 17. Sometimes it’s worth Going the extra mile
  17. 19. Be smarter than the machine
  18. 22. Remove unnecessary barriers
  19. 25. Design for use
  20. 29. Only communicate what is necessary
  21. 34. User Experience at Ethicon
  22. 35. Before & After Before: Lots of work in Excel Difficulty Reporting on Data After: Slightly more work in Excel Web Upload Web Administration Improved Reporting
  23. 36. End-User Satisfaction 
  24. 37. Where next?
  25. 38. Complexity Kills
  26. 39. Less is less
  27. 40. Shorter projects, more iterations
  28. 41. Thank You!

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