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What is User Experience Design?

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This is a presenatation I gave my uni class about User Experience Design - What is it? Why is it important? A quick look at some tools.

Published in: Technology, Business

What is User Experience Design?

  1. 1. USER EXPERIENCE DESIGN WHAT IS IT & WHY IS IT IMPORTANT? + A LOOK AT SOME TOOLS.... WWW.JAXINTERACTIVE.COM TWITTER: @JACWEX UXTHINK.WORDPRESS.COM
  2. 2. IMPROVING THE DESIGN OF ANYTHING PEOPLE EXPERIENCE
  3. 3. INTERACTIVE PRODUCTS
  4. 4. INTERACTIVE PRODUCTS ARE EVERYWHERE
  5. 5. HOLISTIC - WHOLE EXPERIENCE
  6. 6. THE INTERSECTION
  7. 7. X-DISCIPLINARY TEAMS
  8. 8. EXPERIENCE IS SUBJECTIVE
  9. 9. WHY DO PEOPLE USE TECHNOLOGY?
  10. 10. TO ACHIEVE THEIR GOALS
  11. 11. TO ACHIEVE THEIR GOALS
  12. 12. TO ACHIEVE THEIR GOALS
  13. 13. I WANT TO......(ONLINE)
  14. 14. TECHNOLOGY NEEDS TO BE TRANSPARENT
  15. 15. WHO CAN SET ONE OF THESE?
  16. 16. FAMILIAR FEELING?
  17. 17. FAMILIAR FEELING?
  18. 18. DESIGN BY COMMITTEE
  19. 19. UXD IS CONCERNED WITH
  20. 20. WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
  21. 21. WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
  22. 22. WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
  23. 23. GREAT! WHY WON’T IT I JUST... JUST WORK? (ACHIEVED BY “TECHNOLOGY & GOAL) ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
  24. 24. YOU SEXY INTERACTIVE PRODUCT..... I LOVE YOU & CAN’T LIVE WITHOUT YOU INTO PLEASURE?
  25. 25. HOW? HOW?
  26. 26. DESIGN FOR USERS
  27. 27. DESIGN FOR USERS NEEDS
  28. 28. DESIGN FOR USERS NEEDS EXPERIENCE
  29. 29. DESIGN FOR USERS NEEDS EXPERIENCE GOALS
  30. 30. DESIGN FOR USERS NEEDS EXPERIENCE GOALS THOUGHTS
  31. 31. DESIGN FOR USERS EXPECTATIONS NEEDS EXPERIENCE GOALS THOUGHTS
  32. 32. DESIGN FOR USERS EXPECTATIONS NEEDS FEELINGS EXPERIENCE GOALS THOUGHTS
  33. 33. DESIGN FOR USERS EXPECTATIONS NEEDS FEELINGS EXPERIENCE CONTEXT OF GOALS USE THOUGHTS
  34. 34. HTTP://SEMANTICSTUDIOS.COM/PUBLICATIONS/SEMANTICS/IMAGES/HONEYCOMBBIG.JPG USER EXPERIENCE DESIGN
  35. 35. APPROACH: USER CENTERED DESIGN
  36. 36. WHAT DO USERS WANT? BUSINESS GOALS? PRACTICE: USER CENTERED DESIGN
  37. 37. WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION PRACTICE: USER CENTERED DESIGN
  38. 38. WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION = MAKE SOMETHING PRACTICE: USER CENTERED DESIGN
  39. 39. WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION TEST / VALIDATE = MAKE SOMETHING PRACTICE: USER CENTERED DESIGN
  40. 40. HTTP://WWW.SLIDESHARE.NET/TODDWARFEL/DELVE-PROTOTYPING-IN-THE-WILD PRACTICE: PROTOTYPING
  41. 41. UX TOOLKIT
  42. 42. PERSONAS
  43. 43. STORY BOARDS
  44. 44. PROCESS FLOW DIAGRAMS
  45. 45. SITE-MAPS
  46. 46. SKETCHING
  47. 47. WIRE-FRAMES (LO-FI)
  48. 48. LO-FI PROTOTYPING (VALIDATION)
  49. 49. DESIGN<==>REFINE
  50. 50. IN SUMMARY.....
  51. 51. WHY IS IT IMPORTANT? USEFUL, USE-ABLE
  52. 52. WHY IS IT IMPORTANT? USEFUL, USE-ABLE & LOVE-ABLE
  53. 53. WHY IS IT IMPORTANT? ASSISTS COLLABORATION PROJECT TEAMS ON THE SAME PAGE
  54. 54. WHY IS IT IMPORTANT? BUSINESS EFFICIENCIES
  55. 55. WHY IS IT IMPORTANT? BETTER PRODUCTS
  56. 56. WHY IS IT IMPORTANT? HAPPY CONSUMERS

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