This document discusses user experience (UX) and its key elements. UX aims to cover all aspects of a person's experience with a system, beyond usability alone. The UX design process involves research methods like questionnaires, interviews, and observation to understand user behavior. An interdisciplinary UX team is needed that may include designers, engineers, and researchers from fields like psychology and anthropology. The goal is to design innovative user interfaces based on insights from UX research.
8. User Experience I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual. “ ”
9. User Experience I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual. “ ”
19. User Behavior Researcher Psychology Anthropology, Sociology Color & Material Researcher Industrial Designer Interaction Designer Visual Designer Advertising, Film , Photography, Fine Art… Branding Designer Mechanical Engineer Electrical Engineer Software Engineer
20. Teams * Branding * Business Design * Communication Design * Electrical Engineering * Environments Design * Healthcare * Human Factors * Industrial Design * Interaction Design * Kid-Centric Design * Manufacturing * Mechanical Engineering * Software Design
21. The Learning Personas The Anthropologist The Experimenter The Cross-Pollinator The Organizing Personas The Hurdler The Collaborator The Director The Building Personas The Experience Architect The Set Designer The Storyteller The Caregiver
22. TechTeam Open Innovation / Living Labs Branding DesignTeam UXLab OpenLab Academia- Industry International Cooperation Color & Material Researcher Industrial Designer Interaction Designer User Behavior Researcher Usability Specialist Visual Designer Branding Designer Mechanical Engineer Electrical Engineer Software Engineer
24. UXLab User Behavior Researcher Questionnaire Interview Focus Group Observation Contextual Inquiry Cultural Probes Work Models Usability Specialist Questionnaire Usability Testing Eye Tracking Heuristic Evaluation Cognitive Walkthrough
25. Work Models - The context of elders’ communication activities – Flow Model "Modeling the Relationships between Context of Use and Behavior Pattern in Domestic Environment" by Yi-Shin Deng
26. Work Models - The context of elders’ communication activities – Artifact Model "Modeling the Relationships between Context of Use and Behavior Pattern in Domestic Environment" by Yi-Shin Deng
27. Work Models - The context of elders’ communication activities – Physical Model "Modeling the Relationships between Context of Use and Behavior Pattern in Domestic Environment" by Yi-Shin Deng
28. Work Models - The context of elders’ communication activities – Sequence Model "Modeling the Relationships between Context of Use and Behavior Pattern in Domestic Environment" by Yi-Shin Deng
29. Work Models - The context of elders’ communication activities – Cultural Model "Modeling the Relationships between Context of Use and Behavior Pattern in Domestic Environment" by Yi-Shin Deng
Former Vice President of the Advanced Technology Group at Apple (1995-1997) 大學碩士主修電子工程,後取得心理學博士學位 1998 設計 & 日常生活 ( 設計心理學 ) The Design of Everyday Things 2004 情感設計 Emotional Design 2007 設計 & 未來生活 The Design of Future Things
Useful. As practitioners, we can't be content to paint within the lines drawn by managers. We must have the courage and creativity to ask whether our products and systems are useful, and to apply our deep knowledge of craft and medium to define innovative solutions that are more useful. Usable. Ease of use remains vital, and yet the interface-centered methods and perspectives of human-computer interaction do not address all dimensions of web design. In short, usability is necessary but not sufficient. Desirable. Our quest for efficiency must be tempered by an appreciation for the power and value of image, identity, brand, and other elements of emotional design . Findable. We must strive to design navigable web sites and locatable objects, so users can find what they need. Accessible. Just as our buildings have elevators and ramps, our web sites should be accessible to people with disabilities (more than 10% of the population). Today, it's good business and the ethical thing to do. Eventually, it will become the law. Credible. Thanks to the Web Credibility Project , we're beginning to understand the design elements that influence whether users trust and believe what we tell them. Valuable. Our sites must deliver value to our sponsors. For non-profits, the user experience must advance the mission. With for-profits, it must contribute to the bottom line and improve customer satisfaction.
Here is the top 10 things a wii controller has done to you or your home! 1. Crack in television 電視被砸 2. Hole in window 窗戶破洞 3. Wiimote-shaped dent in wall 牆壁凹陷 4. Shattered 4-inch PDA screen PDA 螢幕被砸破 5. Severed blad from ceiling fan 捲入吊扇 6. Broken chair from Zelda fishing 椅子壞掉 7. Hole in mother-in-law‘s china cabinet 五斗櫃被砸 8. Four stitches in index finger 食指縫四針 9. Black eye on girlfriend 女朋友黑眼圈 10. Bruise on infant son’s head 小貝比頭部瘀青
Concept Design of next XBOX 360 提供更好的使用者經驗:更自然的互動方式 不需要遙控器、平衡板等,身體就是遙控器 infrared camera 用以測量深度 (depth) , video camera 則用來偵察動作 (Movement) Problem: 缺乏力回饋、影像辨識對膚色較黑者特別容易發生誤判