1. 55 Copperfield Close SE
Calgary, Alberta, Canada.
T2Z 4L2
Cell:403-560-6331
Larry Shurville
s_larry@telus.net
Summary
I have extensive experience in Project Support, IT Management, Logistics and Engineering Design
Systems providing a lead role for project execution in various areas of a buiness environment.
Continual improvement initiatives from the planning, implementation and verification of project phases. I
am an energetic person with the ability to adapt to day-to-day situations and work well under stress by
organizing plus prioritizing workloads. Outstanding customer relations and communication skills with
exceptional logic-problem solving skills, group effort and teamwork focused.
2016 - 2018 IT Consultant
Providing consulting services for various companies/clients in the Alberta area
2011 – 2015 Engineering Design Systems Lead, WorleyParsons
Supporting the engineers and designers using Autoplant V8i, AutoCAD 2010/2014, REVIT, Navisworks
2012, SQL, and Access, Civil 3D/GIS, Raster Design, MTO, Document Control, SharePoint, Data
Management and Time Management software.
Setting up new databases in SQL and applying rights for users and clients.
Editing tables etc. for use in Autoplant and MTO, Experience using Bentley Microstation
2009 – 2011 Project Quality Manager, WorleyParsons
Total – Joslyn North Mine and Suncor – Fort Hills, Quality Manager for the Project Management Team.
Performing audit/assessments on a monthly basis during project execution. Providing Document
Control Audit/Assessment, Quality Management Audit/Assessment and Quality Project Execution Plan
2004 -2009 Manager Helpdesk/Desktop, WorleyParsons
Responsible for 30+ Desktop/Helpdesk Staff
Managing Desktop/Helpdesk with day to day activities
Implementation of new Helpdesk SLA and Software to improve users/client satisfaction
Maintaining up to date operating policies/procedures for the IT department
Performance KPI appraisals /salary adjustments for staff
Worked with hardware and software dealers to confirm well-timed product delivery
Change Management, Vendor Management and Logistics of all computer hardware in the offices and
sites.
1993– 2004 Team Lead Technical Support Specialist, WorleyParsons/ Colt Engineering
Responsible for 2500+ Desktop installations, upgrades using Ghost / SCCM and Active Directory
Provide support to end users relating to hardware and software, computer applications, LAN / WAN
components mobile devices (iPhone, iPad, Blackberry, Surface Pro) and peripherals.
Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
Supervise complaint-ticketing system and follow timely resolution of all work orders
2. 55 Copperfield Close SE
Calgary, Alberta, Canada.
T2Z 4L2
Cell:403-560-6331
Larry Shurville
s_larry@telus.net
Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated
hardware and software. Imaging desktop computers using Ghost/SCCM. Also managed logistics of all
computer hardware
Recommended and apply solutions, including on-site repair for remote users, performed off-hour help
desk support
Created user accounts, managed access control of desktop, and Network applications
Maintained hardware and software licenses.
SPECIALIST COURSES
MS Dynamic NAV, CRM 2013. Warehouse Management 2012 R3
Risk Management Module 1, 2 and 3, Calgary
Apollo Root Cause Analysis, Calgary
Windows, Supporting, Troubleshooting, & Optimizing, Calgary
AutoCAD Release 9, 10, 14, JRP Systems, Mississauga, Ontario
Novell Netware, JRP Systems, Mississauga, Ontario
SELECTED ACCOMPLISHMENTS
Reorganized for help desk procedures, shortening response time from 30 to 15 minutes.
Trained and coordinated activities of 30+ help desk personnel, also trainer for AutoCAD 2014.
INTERESTS
Photography, Photo editing using Photoshop, Paint Shop Pro, Golfing.
Willing to relocate
