1. JEFF HUTCHINS
Mobile: 785-218-1032 | jhutchins785@yahoo.com | Merriam, KS 66203
QUALIFIED IT ENGINEERING PROFESSIONAL
Proven IT professional with several years of accomplished experience contributing outstanding results within
network management and support capacities. Track record of expanding responsibilities based on excellent
performance and ability to execute leadership duties. Provides uncompromising end-user service resulting in high
levels of satisfaction. Reputation for training and leading team members effectively. Extensive technical proficiency
with subject matter expertise in many arenas. Currently seeking an engaging IT Systems Engineer opportunity.
VALUE OFFERED
 OverseeingITTeam Members  Hardware&SoftwareSupport  Multiple SubjectMatterExpertise
 ProvidingExceptionalSupport  Coaching&TrainingEmployees  NetworkAdministration
 TroubleshootingOperating Systems  ManagingMultiple Projects  System Updates&Backup
 ProvidingTicketSystemLeadership  EducatingEndUsersEffectively  UncompromisingWorkEthic
CAREER HIGHLIGHTS
VILLAGE SHALOM, Leawood, KS, (2014-2015)
Full-care retirement and assisted living community with a multitude of living spaces, nursing rooms and suites.
Network Engineer
Hired based on previous experience and expertise to manage Windows 2003 and 2008 Active Directory, IIS, DHCP,
and folder redirection. Handled Linux Zimbra mail server, facilitating the switch to Outlook and Microsoft Live 365
providing all necessary user training. Used Spice Works ticketing system to handle daily help desk requests. Served
as point ofcontactforvendors and contractors working with IT department. Performed desk-side support in addition
to performing house calls for residents. Provided technical documentation for all existing and new processes.
KEY ACHIEVEMENTS:
 Managedsmooth transitionfromZimbra to MicrosoftOutlook andMicrosoft Live 365services.
 Rewrote many existingprocedurestoreplace antiquatedmethods providingdetailed documentation.
 Collaborated with external techniciansto mapout allexistingphone lines toexpedite expansions.
 ReducedDirectorof IT workload significantly,takingovermany day-to-dayoperational needs.
DATA BANK COMPANY ( FORMERLY ARSALON TECHNOLOGIES), Lenexa, KS, (2013-2014)
Provider of high-value Internet infrastructure technology and hosting services to organizations in the digital economy.
Lead Network Operator
Acquired to manage all aspects of daily network operations. Monitored network infrastructure and client equipment
implementing tools including Cacti, Dell OpenManage, Netwatch, HP Insight Manager, Kiwi Cat Tools & Kiwi Syslog,
Nagios, and Cisco Firewalls such as ASA. Provided rapid response to network threats and client responses through
ticketing system. Monitored andmaintained all infrastructureequipment suchCRACunits,EATONUPSpowersupply
units, APC PDUs, and generators. Provided technical documentation through company wiki page. Tracked and
maintained inventory to ensure smooth processes for the engineering team, sales team, and our client base.
KEY ACHIEVEMENTS:
 Completedstart-to-finishDataCenter3transitionincludingall racking and cablingthroughoutfacility.
 Provided in-depthtechnicaldocumentationviawiki in collaboration withother Network Operators.
 Contributedleadershipand oversight to10 networkoperators, ensuring properhandling of all shifts.
 Servedkey role in closingold datacenter andmanaged the transferand documentationof all equipment.
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2. JEFF HUTCHINS, PAGE TWO
Mobile: 785-218-1032 | jhutchins785@yahoo.com | Merriam, KS 66203
ADDITIONAL EMPLOYMENT HISTORY
Bartender, 75TH STREETBREWERY,KansasCity,MO,2010-2013.
Administrator,DIGITALGRAFFITISTUDIOS,OverlandPark,KS,2008-2009.
Store Manager,CVSPHARMACY,Independence,MO,2005-2008.
ACADEMIC BACKGROUND
Master'sofInformationNetworking&Telecommunications, FORTHAYSSTATEUNIVERSITY,Hays,KS.
B.A.inMedia&Broadcasting,UNIVERSITY OFKANSAS,Lawrence,KS.
TECHNICAL SKILLS
Backup Programs: Networker, Retrospect, Symantec Backup Exec & Veeam
DNS Administration: Webmin RHL 11, Microsoft DNS
Microsoft Live 365: Outlook 2010
Microsoft Server: 2003/2008/2012, Exchange Server, Windows 7 & 8 Environments
Firewalls: Cisco ASA and ASDM
Monitoring Software Administration: Cacti, Dell Openmanage, Netwatch, HP Insight Manager, Kiwi Cat Tools &
Kiwi Syslog, Nagios, Barracuda Spam Appliance Administration, Dell PERC 6/i Integrated Management, Urchin
Virtual Environment Administration: VMware, vSphere, and Veeam