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Chapter 12 - Delivery

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Chapter 12 - Delivery

  1. 1. chapter 12 Delivery
  2. 2. Nonverbal Communication <ul><li>Based on use of voice & body </li></ul>
  3. 3. Methods of Delivery <ul><li>Manuscript </li></ul><ul><li>Memory </li></ul><ul><li>Impromptu </li></ul><ul><li>Extemporaneous </li></ul>
  4. 4. Manuscript Speech <ul><li>Written out fully </li></ul><ul><li>Read to audience </li></ul>
  5. 5. Impromptu Speech <ul><li>Delivered with little or no immediate preparation </li></ul>
  6. 6. Extemporaneous Speech <ul><li>Carefully prepared & rehearsed </li></ul><ul><li>Presented from brief notes </li></ul>
  7. 7. Conversational Quality <ul><li>Sounds spontaneous no matter how many times speech has been rehearsed </li></ul>
  8. 8. Speaker’s Voice <ul><li>Volume </li></ul><ul><li>Pitch </li></ul><ul><li>Rate </li></ul><ul><li>Pauses </li></ul>
  9. 9. Speaker’s Voice <ul><li>Vocal variety </li></ul><ul><li>Pronunciation </li></ul><ul><li>Articulation </li></ul><ul><li>Dialect </li></ul>
  10. 10. Volume <ul><li>Loudness or softness of speaker’s voice </li></ul>
  11. 11. Pitch <ul><li>Highness or lowness of speaker’s voice </li></ul>
  12. 12. Rate <ul><li>Speed at which person speaks </li></ul>
  13. 13. Pauses <ul><li>Momentary break in vocal delivery </li></ul>
  14. 14. Vocalized Pauses <ul><li>Pauses that occur when speaker says “uh,” “er,” “um,” etc. </li></ul>
  15. 15. Vocal Variety <ul><li>Changes in rate, pitch, volume </li></ul><ul><li>Gives voice expressiveness </li></ul>
  16. 16. Pronunciation <ul><li>Accepted standard of sound, rhythm for words in given language </li></ul>
  17. 17. Articulation <ul><li>Physical production of speech sounds </li></ul>
  18. 18. Dialect <ul><li>Variety of a language distinguished by accent, grammar, vocabulary </li></ul>
  19. 19. Speaker’s Body <ul><li>Personal appearance </li></ul><ul><li>Movement </li></ul><ul><li>Gestures </li></ul><ul><li>Eye contact </li></ul>
  20. 20. Kinesics <ul><li>Study of body motions as mode of communication </li></ul>
  21. 21. Practicing Delivery <ul><li>Go through preparation outline aloud </li></ul><ul><li>Prepare speaking outline </li></ul>
  22. 22. Practicing Delivery <ul><li>Practice speech aloud </li></ul><ul><li>Polish, refine delivery </li></ul><ul><li>Give dress rehearsal </li></ul>
  23. 23. Preparing Q&A Sessions <ul><li>Formulate answers to possible questions </li></ul><ul><li>Practice delivery of answers </li></ul>
  24. 24. Managing Q&A Sessions <ul><li>Approach questions with positive attitude </li></ul><ul><li>Listen carefully </li></ul>
  25. 25. Managing Q&A Sessions <ul><li>Direct answers to entire audience </li></ul><ul><li>Be honest, straightforward </li></ul><ul><li>Stay on track </li></ul>

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