The document discusses verbal communication and delivery methods for speeches. It describes four main delivery methods: manuscript, memorized, extemporaneous, and impromptu. The manuscript method involves writing out and reading a speech, while the memorized method involves committing the entire speech to memory. The extemporaneous method uses notes but does not require memorizing or reading a speech word-for-word. The impromptu method involves speaking without preparation or rehearsal. Effective delivery also relies on properly using vocal elements like rate, pitch, volume, articulation, and pronunciation as well as nonverbal elements like body movement, gestures, eye contact and facial expressions.

1. Chapter 14Chapter 14
VerbalVerbal
CommunicationCommunication
It is not what you say, but how you say it.

2. DeliveryDelivery
The mode or manner that a speaker uses
to transmit words to an audience.
Four Types
Manuscript method
Memorized method
Extemporaneous
Impromptu

3. Manuscript methodManuscript method
 Write and read
 Advantages
 Unlikely to make mistake in
content
 Security blanket which gives
confidence
 Disadvantages
 Might lose touch with audience
 Can lose place
 Lose animation
 Unnatural
Manuscript

4. Manuscript methodManuscript method
Special Delivery Tip
Make writing easy to read
Highlight key words
Make sure it looks professional
to audience
MANUSCRIPT

5. Memorized methodMemorized method
 Write and commit speech
to memory
 Advantages
 No notes
 Can plan gestures, facial
expressions, movement
 Easily use props
 Disadvantages
 Can make you nervous
 Can lose place
 Puts the words in charge
 Spend too much energy
remembering
MMemorized

6. Memorized methodMemorized method
Special Delivery Tip
Memorize in small sections
Practice
Most important is beginning
and end of speech
Have a safety valve -
relevant fact you can go to
MEMORIZED

7. Extemporaneous methodExtemporaneous method
Don’t write it down word for
word
Use notes
Write down key points and
transitions
The best type
EExtemp

8. Extemporaneous methodExtemporaneous method
 Advantages
 Natural
 Can pay attention to audience feedback
 Body can get into communication process
 Most believable
 Disadvantages
 Might forget something
 May not be fluent
 But can dynamize your audience
ExtempE

9. Extemporaneous methodExtemporaneous method
Special Delivery Tip:
Control note cards
Only have a few (two are best)
Use an outline
Practice
EXTEMP

10. Impromptu MethodImpromptu Method
Not rehearsed
“Off the Cuff”
Calls for quick mind and
instant audience analysis
You will do this often
IImpromptu

11. Impromptu MethodImpromptu Method
 Advantages
 Natural
 Can pay attention to audience feedback
 Body can get into communication
process
 Can look witty and intelligent
 Disadvantages
 Dead space - vocal pauses
 Fill with “uhs” and “like”
 Can lose train of thought
 Mistakes can cause lose of confidence
IImpromptu

12. Impromptu methodImpromptu method
Special Delivery Tip:
Think
Know your audience
IMPROMPTU

13. What’s Best?What’s Best?
Use some of all four
How?
Memorize Opening
Have Notes
Use impromptu comments
to respond to audience
Have portions (like poem) that you may read
verbatim
Manuscript
ExtempMemorized
Impromptu

14. Using Your VoiceUsing Your Voice
The power source for a
special is the vocal process
The breathing process
provides the power for
voice production or
phonation
Air is important
Read about it on page 379

15. RateRate
Speed is 120 to 180 words
If you talk too fast an audience doesn’t
understand
You run out of breath
How to cure
Take deep breathes
R A T
E
RATERATERATERATE RATERATERATERATE

16. PitchPitch
Highs and lows of your voices
Can’t sell a speech with narrow vocal
range or monotone
Like a bouncing ball - moving all the time
Gives different things emphasis
P I
T
C H

17. PitchPitch
Repeat the following emphasizing different
words (this is inflection)
“I think you are the best”
How does it change the meaning?
Lows
Highs
Emphasis!!!!!!!!!

18. VolumeVolume
The loudness or softness of your voice
Varies by mood or situation
whisper
Yell

19. ArticulationArticulation
The crispness of your
voice
Your tongue, lips and
jaw control this
Don’t drop letters
James Earl Jones is
very precise because
as a child he
stammered

20. PronunciationPronunciation
Saying the sounds properly
Learn how to pronounce everything in
your speech

21. Using Your BodyUsing Your Body
Your body should be a positive extension
of your message
What are some negative signals in a
speech?

22. Platform MovementPlatform Movement
Rhythm and flow -
purposeful movement
Don’t pace
Don ‘t wander
But do move
Accentuate speaking

23. Platform MovementPlatform Movement
 Start at the center or “square up”
 Move when changing sections
 Move to emphasize points
 End at the center
2 1
3
Start
End

24. Platform MovementPlatform Movement
Be comfortable
Move right leg first
Move toward audience
Don’t be extreme

25. Platform MovementPlatform Movement
Be aware of Proxemics or how much
space
Know number of steps
One
3 or 5 step
Be in control

26. GesturesGestures
Posture is how you hold your body
Gestures are the body in motion
Head, arms, and hands

27. GesturesGestures
“Never rise to speak ‘til you have
something to say; and when you have said
it, cease.”
-18th century American clergyman, John
Witherspoon

28. GesturesGestures
Be comfortable holding hands at side
Gesture above the waist
Up and out and down

29. GesturesGestures
Learn Gesture Zone
Learn to “Lift and Lay” Your Hands
No “flyaway”
No “judo-chop”
No “penguin-wave”
Practice the “String” Idea

30. Your FaceYour Face
If your face doesn’t sell it, your audience
doesn’t believe it
“The eyes are the widows to the soul”

31. Keep Eye Strategies inKeep Eye Strategies in
MindMind
Look at each person for a
number of seconds
Make eye contact at the
far ends
Have eye contact with
people, not things

32. What for feedbackWhat for feedback
Fidgeting?
Nodding and smiling?
Leaning back or forward?
Confused?
People straining to hear?

33. Recalling the FactsRecalling the Facts
 What are the four methods of delivery?
 How are they different and what are the advantages and
disadvantages of each?
 What is the power source for your voice?
 In addition to volume, what are the elements of your
delivery?
 What is the stress you give to certain words called?
 How important is it to know how to pronounce words?
 What other element in addition to your voice contributes
to delivery?
 How should you handle facial expressions, eye contact,
body movement, etc.?
Looking Back on Page 402 of textbook

34. VocabularyVocabulary
 delivery
 manuscript method
 memorized method
 extemporaneous method
 impromptu method
 vocalized pause
 power source
 vocal process
 oral cavity
 Rate
 pitch
 monotone
 inflection
 volume
 articulation
 pronunciation
 platform movement
 proxemics
 posture
List on Page 371 of textbook