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Nonprofits in an age of social networks NDN, May 2008 Beth Kanter, Beth’s Blog
Beth Kanter, Nonprofit Technology Trainer Photo by Steve Goodman
Beth’s Blog Profiles & Presence Communities RSS Powered Fundraising Sharing photos, bookmarks, videos, and more  Conversations network
A Quick Poll
Why Social Networks are important  What are some patterns for successful adoption? Some stories … What I’m going to talk about  …
The one minute  social networking primer
An Online Social Network is this on steroids ….
 
Now I know all  these  people!
Friend of a Friend Object Sharing Platform Open Platform Social Presence
Social Networking Platform
Why Important … Social networks are a fad
Source: Morgan Stanley
Social Networks are changing the way people are getting information to make decisions
Trust Factor http://www.nielsenbuzzmetrics.com/cgm.asp
 
 
 
Digital   Natives
Why Important… ,[object Object],[object Object],[object Object]
The Cute Dog Theory:  Nonprofits and Social Networking
It’s a remix of the Cute Cat Theory!
Web 1.0 tools were created so physicists could share their research papers
Wait a second … looking at nonprofits that have successfully Adopted social media ..  There are a lot of dog lovers …..
Web2.0: to share cute cat photos
 
 
 
 
Assess Audience Online Social Activities
 
Where’s our target audience? -Ask them (surveys) -Field research  -Look at  demographics of site ,[object Object],[object Object],[object Object],[object Object],[object Object]
Discuss/set objectives first
Not a monologue
Listening
Conversation
Even difficult ones …
The audience wants to participate
 
 
Source:  Alan Levine – CogDog Blog Web 1.0
Web 2.0
 
 
Staff Roles
Define a box Define a Box
Is this real work?
 
 
 
Start small, reiterate over and over
Here’s some advice from Wendy Harmon, Red Cross Blogger
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
It takes time
Participant Content Creator Community Manager You get out what you put in … Source: Nina Simon, Museum2.0
Success Patterns Assess Audience Objectives  Policy and Education Time investment Staff Roles Experiment
So how do you avoid this?
Individual Profile
Group
Fundraising
Regular posting to profile, group, and cause One on one connections with people in similar causes and friending Challenges – experimenting and time
A Story
 
 
Contest Opens: December 13, 2007 3:00 PM
December 13, 2007 3:01 PM
I opened my Kimono
 
Strategy Make It Personal Theory Example ….
“ The message is not about the charity.  It’s about why the messenger cares.”   Katya Andresen, Network For Good
 
 
 
Will it scale?
Involvement Participator Type Ladder of Engagement Personal Fundraiser does the Network Weaving Happy Bystanders Create Solicit Money Share Listen Spreaders Donors Evangelists Instigators
Strategy:   Stories
Strategy Three R’s of Network Weaving
Relationship Building
Rewards
Reciprocity
Stories and Network Weaving …
 
Strategy Fun, Humor, Easy,  Urgency, Competitive  Spirit, and Passion!
What’s more fun than a birthday party?
 
 
 
 
 
 
 
 
Where did they get all those embarrassing photos?
 
 
125 people donated  142 birthday wishes 180 views on “see me naked” photo
But my birthday was Jan. 11 th  and we had 20 more days to go …
 
 
 
57 donors Energizing Burst
How To Ask for Donations on Twitter
Offline/Online
 
 
24 hours before the contest ends We’re in 1 st  Place
 
 
 
 
 
 
 
 
 
WooT! WooT!
Chan Piseth
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lessons Learned
 

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NDN Presentation - DRAFT

Editor's Notes

  1. I’m going to talk about personal, socially networked fundraising campaigns ..